GO Outdoors Reviews - www.gooutdoors.co.uk

Click here if this is your business
★★★★☆
4.1 / 5
82.9% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
GO Outdoors www.gooutdoors.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Thank you”

Written on: 16/01/2014 by JCJO (1 review written)

I am very impressed with the speed of delivery and the price, spend over £50 for free postage is great. Thank you also for the 10% discount voucher… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“What a lovely Berghaus coat, just what I wanted BUT”

Written on: 16/01/2014 by JackRetired (1 review written)

The coat I ordered from GO Outdoors was one which I saw in the Manchester store but I was waiting for the Christmas sale to buy one. When I came into the store in early January there wasn't one in the shop and I was helped by one of the staff who found one at the Stockport shop. I was unsure about travelling to Stockport as this was late in the day and the area is busy with evening traffic. I decided to order the garment online and I found the site easy to use. The coat arrived after a couple… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Better than I thought they would be!”

Written on: 16/01/2014

My husband purchased the Craghoppers Men's Kiwi Winter Lined Trousers as he had bought a previous pair last year for work. these ones were even better quality and he loves them. Will certainly buy more clothes from this make and would certainly recommend them both for work and other… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Go OutDoors service and range instore varies massively.”

Written on: 15/01/2014

I am a big fan of Go Outdoors, and have spent over £1500 with them in the last 12 months, but am wary of the huge variation in service. I work as a sales rep and have visited the York, Scunthorpe, Sheffield, Wakefield, Hathersage, Pudsey and Doncaster stores. I have had some incredible price match deals, saving over a 1/3 from their original price and making Go Outdoors by far the cheapest supplier. I have also had staff in the Scunthorpe store refusing to price match an item, saying the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick, effecient”

Written on: 14/01/2014

got what I expected, when I expected. they want more more to be said, this is now turning into a chore. The shop is good, not fantastic, I ordered a coat, I paid for it, they supplied it. What do they want a big banner, they did what they advertised. Should I be crying and openly telling everyone that Go Outdoors did what they where paid to do??? God they want even more, getting tiring now, in fact they seem to be taking the proverbial..........................................this is now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Perfect for cold winter days”

Written on: 14/01/2014

The jacket was delivered within a day and has proved to be waterproof and very warm. Would have liked it to be longer in the body but that said it was excellent value for money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Backpacking Cooking Essentials ”

Written on: 13/01/2014

whilst on a long hike a college used a GSI pot scraper I laughed at him but after borrowing it what a simple but great tool for cleaning your cooking pots . YEs you need one of these and of course some seasoning to spice up that dull meal The Spice pot could be bigger But yep it works !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Incredible value and speedy delivery”

Written on: 12/01/2014

Very efficient service with user friendly website and incredibly quick delivery. I am sure this will be of great value in saving money throughout the year on all the wonderful Go Outdoors products we buy from Go Outdoors. Highly recommended and many thanks for being the best 'outdoors' supplier in the UK - by far exceeds the 'other two' highstreet retailers!! ;)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great technical product”

Written on: 11/01/2014

This is a great soft shell jacket with some nice technical features including thumb loops to create fingerless gloves on a cold day. The colour scheme is grown up and the combination of a down jacket style core soft shell sleeves is nice keeping the weight down, which makes this a favourite for both casual wear and hiking/running activities. Can't wait for a chilly day so I can put it on!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“spot on”

Written on: 09/01/2014 by haz65 (1 review written)

very easy to order and came very fast also great quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Super service”

Written on: 09/01/2014

Bought some gift vouchers - arrived quickly, with free signed for postage! Dad enjoyed spending them for Christmas in the sales… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Keep the customer informed”

Written on: 08/01/2014 by simonmetalback (1 review written)

It would be good to let the customer know if the item is not in stock. I booked a day for my tent to be delivered paid the extra money to have it on the day it was good for me. I waited in all day NO Tent. Called the help line to find it was not in stock and would be in to you in 4-5 days. YOU couldn't be bothered to ring me and let me know it was out of stock. I wasted a whole day waiting ing for my delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Gooutdoors's Response to simonmetalback's Review

Written on: 14/01/2014

Hi there,

We are very sorry to hear you weren't informed that your item was out of stock, especially on an order where you choose a specific day for delivery. We have passed this feedback on to our dispatch team to make sure it isn't something that happens in the future.

Brandon
GO Outdoors Web Team

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Got what I ordered excellent”

Written on: 07/01/2014

Ordered on line, no messing around, I chose to collect from my nearest store. I could track my order from the depot to being on the delivery van and to top the excellent service they text you to say it has arrived. I only wish other companies could be as great as the service I have had from go outdoors. I think the only thing I would say bad which isn't a black mark against go outdoors is the clothing companies need to start producing a greater range of the clothing to the larger wearer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“earlier delivery then promised ”

Written on: 06/01/2014

I bought two pairs of boots one pair already well used due to the rain and mud the other more for work than walking dogs and feeding horses etc. items arrived earlier than promised even with the christmas post so very good result… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“courier had wrong address”

Written on: 04/01/2014 by liztrotter (1 review written)

I paid for my order to be delivered, it was not delivered to me. I had to e-mail this to you to tell you that they had tried to deliver my order to 48 Rowan Lane , my address is 28 Rowan Lane. I was disappointed. No refund was offered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“EXCELLENT PRODUCT, BUT HAD MY CARD HACKED STRAIGHT...”

Written on: 04/01/2014

EXCELLENT PRODUCT, BUT HAD MY CARD HACKED STRAIGHT AFTER USING WEBSITE SO NOT SURE I WOULD ORDER ON LINE AGAIN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“pathetic ”

Written on: 03/01/2014

I drove all the way from Preston to the Blackburn store around trip of thirty miles to buy a berghaus aret 45 rucksack, witch on there web site said in stock . When I got to there store they told me they did not have it in stock. when I told them of my wasted journey, the reply was afraid so. I will never enter into one of there stores ever again. take my sound advice and shop elsewhere… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Gooutdoors's Comment

Written on: 07/01/2014

Hi there,

We're sorry to hear that. Did you reserve the item, and was told the item was in stock and ready to collect?

The reserve and collect feature isn't advised to be used as a live stock checker as items can be sold in store that day. If the item is reserved you would receive an email if the item wasn't there to be picked up. Sometimes stock errors can occur due to theft/damage/returns. We apologise for the obvious inconvenience this has caused you on this occasion.

Brandon
GO Outdoors Web Team

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Saved my life.”

Written on: 02/01/2014

Ordered on line and delivered to the local branch, collected 3 days later, super, as described, pleasure to deal with, made someone very happy at xmas, THANK YOU… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Top quality”

Written on: 01/01/2014

Excellent delivery time. High quality sleeping bag… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service, products and price”

Written on: 31/12/2013

Good products, very competitively priced, great service and delivery speed. Will definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview