GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
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★☆☆☆☆

“Rubbish”

Written on: 07/05/2015 by Tonyharte (1 review written)

I ordered 3 pairs of craighoppers kiwi trousers at a reduced price. I within a few hours realised I had ordered regular instead of short, so I attempted to cancel on-line but when doing so I didn't receive any confirmation that the order had been cancelled. So I rang customer services the following day to ask whether my order had been cancelled and it hadn't, so they cancelled it for me. I then asked if they could change the order to short instead of regular and was told there was no stock. I… Read Full Review

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★★★★★

“Too fast delivering”

Written on: 06/05/2015 by Roderick140 (1 review written)

Well I ordered I think on Saturday night so on Sunday I see sent to dispatch to get order together.So i think oh here we go maybe they do not have.Monday mid morning the stuff was at my door but I was so unprepared I had not even opened computer that morning so had to await second delivery day after. The moral of this story is that if you order weekend be prepared to receive Monday morning and check email first thing. It is too early to review products as have not used yet… Read Full Review

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★★★★★

“Good customer service”

Written on: 05/05/2015 by MaxClayton (1 review written)

My review is of the service not the product. I ordered a tent, delivered quickly, which has a broken eyelet. Not yet sure of the tent quality, however, the customer service has been faultless. I e-mailed and got a reply instantly. I called the store and the phone was answered quickly. I was given a name to contact who was expecting me and the problem was fixed with speed and politeness. I was offered a discount on other products for my trouble. In short they were just fantastic… Read Full Review

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★★★☆☆

“GO online”

Written on: 05/05/2015 by 50Wiley (1 review written)

Product excellent. Price fair. Website experience terrible. Took several attempts, wouldn't accept card, refused to deduct voucher code etc However my complaint was dealt with quickly and to my satisfaction. Delivery was very efficient… Read Full Review

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★★★★★

“Great walking shoes”

Written on: 05/05/2015 by Deliawright (1 review written)

Great walking shoes. This is the second pair my husband has had and he loves them. They last for years, they are a bit expensive but you get what you pay for. The internet page is easy to use and the delivery was excellent. The shoes were delivered within twe days, which was great as I had left it to the last minute to order them for my husbands birthday, but they came in plenty of time for his birthday. The service you receive is excellent from Go Outdoors, I also ordered there discount card… Read Full Review

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★★★★★

“great service”

Written on: 05/05/2015 by 176Hensley (1 review written)

As a new customer ordered on-line requesting a discount card, discount applied to initial order. Good communication and quick delivery … Read Full Review

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★☆☆☆☆

“still waiting”

Written on: 04/05/2015 by vvUpton100 (1 review written)

I am unable to comment on the products as I am still waiting for them to be delivered 2 weeks after ordering it Go Outdoors don't appear to want to know about this as they say it has been dispatched If order arrives I will be returning it as it was requires to leave on a trip on Saturday… Read Full Review

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★★★★★

“First Class Service Delivery & First Rate Competitve...”

Written on: 04/05/2015 by Gamboy (1 review written)

Best value price on these Crag Kiwi trousers plus extremely fast delivery. Very happy with my dealings with GO Outdoors and would be very happy to use them again. Thank you all very much ;-)… Read Full Review

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★★★★★

“Fast service! great shoes, and they came just in time...”

Written on: 04/05/2015 by t_neni (1 review written)

Fast service! great shoes, and they came just in time for my boyfriend's birthday, in fact the same day! Would highly recommend gooutdoors.co.uk and I will certainly coming back for more! Thank you for your great business!… Read Full Review

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★★★★★

“Great for the wet”

Written on: 04/05/2015 by RayClarke (1 review written)

These are great for walking my dog in the wet and no need to change my socks when I get back. These I would recommend to everyone and fantastic value!… Read Full Review

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★★★★★

“Efficient and great value for money”

Written on: 03/05/2015

I bought a fenix 3 for a fantastic price - much lower than I could get anywhere else with and added £35 off to boot. Very happy with that! The watch was delivered in a couple of days (I hate waiting for things!) as promised so I was extremely happy. I thoroughly recommend GoOutfoors and will be buying from them again… Read Full Review

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★★★★★

“Women's Hi Tech Sandal bought on line”

Written on: 02/05/2015 by canalboat (1 review written)

Fantastic sandals. Kept my feet very comfortable and warm (silly for sandals, I know) while others were in socks and trainers. Will not hesitate to buy another pair. SO comfortable. I do, however, find that the elastic 'laces' are not adjustable as they tend to slide but having said that the Velcro back strap kept the sandals snug. I sent for them a week before I was going on a canal boat holiday, thinking that they wouldn't arrive in time but they did. The delivery was at the time specified… Read Full Review

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★★★★★

“Self inflating mat”

Written on: 02/05/2015 by Bennett246 (1 review written)

It does sort of self inflate but you need to blow it up as well… Read Full Review

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★☆☆☆☆

“Services”

Written on: 02/05/2015 by Tamia60 (1 review written)

If I didn't email the Go Outdoors after deadline, I would not know the company was waiting only one item GBP5.00 out of the rest GBP200.00 Is it the good service to offer customer buying their products via website? If they cannot service their website customers, just sell in the shop? Now it is half a month to wait for delivery, the company has not given me the delivery date… Read Full Review

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★★★★★

“fitting shoes”

Written on: 01/05/2015 by Laceyl1969 (1 review written)

Left and a right, in the same box. What more to say? Left and a right, in the same box. What more to say? Left and a right, in the same box. What more to say?… Read Full Review

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★★☆☆☆

“Instruction to put up tent?”

Written on: 01/05/2015 by NancyBradshaw326 (1 review written)

New to camping Bought tent online Delivered on time Opened tent checked contents Read instructions Clearly said lay the FOUR poles 2 short and 2 long out ????? Only 2 long and 1 short in bag Phoned for advice Told to take to nearest store to replace Done Opened 2nd tent Same again? Took back to store Members of Staff unable to help much ( but very polite ) Tent not on display They did not know how to put up tent? Member of staff tried to get info off the internet Turns out info on Label… Read Full Review

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★★★★★

“Service second to none ”

Written on: 30/04/2015

I recently purchased a kalahari 8 berth tent online ...very prompt delivery and fantastic value for money !!....would definitely shop online here again… Read Full Review

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★★★★☆

“Excellent value for money”

Written on: 30/04/2015 by Kylee431 (1 review written)

Good quality products at good prices. Delivery was quick although was a bit costly unless you spent over £50. One item ordered was the DE rucksack - excellent item… Read Full Review

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★☆☆☆☆

“Disgraceful treatment of customers”

Written on: 29/04/2015 by Neilgascoigne (1 review written)

I reserved an item online after having been told it was in stock and subsequently received a confirmatory email. After a 40 minute drive to the Harlow store I was informed that it wasn't in fact in stock; indeed, that items often appear to be available when there is in fact only a (often damaged) display item. Two hours after leaving I arrived home empty handed. My first email complaint was ignored; my second attracted a standard reply. A telephone call resulted in an offer of a 10% discount… Read Full Review

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★★★★★

“Product great and delivered within three days ”

Written on: 29/04/2015 by BraxtonMcGraw167 (1 review written)

Socks are comfortable, not too hot. Will definitely buy these again… Read Full Review

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