GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.0 / 5
81.3% of users recommend this
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★★★★★

“Fishing equipment delivery”

Written on: 02/09/2014 by SavannaBain (1 review written)

Swift ordering and delivery...hassle-free process and a quality product. I' very since visited the Southampton store to purchase more fishing equipment. Owen was particularly helpful when I approached him with a question, which he resolved quickly… Read Full Review

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★★★★★

“Great to deal with”

Written on: 02/09/2014 by hzUnderwood369 (1 review written)

Delivered within 36 hours of ordering. you cant ask for better, great items and great price, would buy from them again… Read Full Review

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★★★★★

“Canopy for Outwell Oakland M”

Written on: 02/09/2014 by Colemanvf1958 (1 review written)

Outwell don't do a canopy/porch for the Oakland M but found on your site a porch for the Hi Gear Aura 3. Concidering it wasn't made for my tent it was a remarkable good fit. Just needs a little tweeking where it wraps over the tent and fixes to the poles… Read Full Review

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★★★★★

“Perfect warmth”

Written on: 01/09/2014 by mrseverite (2 reviews written)

I bought this jacket for my son who is wheelchair bound and cannot control his own body temperature. It kept him perfectly warm, is just the right length for the wheelchair and has pockets for wipes. Nothing we don't like so far but the winter is ahead of us. Delivered promptly, well packed… Read Full Review

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★★★★★

“I could not get the quantity i required in store....”

Written on: 01/09/2014 by MrFrank229 (1 review written)

I could not get the quantity i required in store. Staff went out of thier way to seek the product in nearby branches and advised on use of the ineternet. tents arrived early which was a bonas. Many thaks to your staff who were a great help. Always happy to go to your shop first… Read Full Review

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★★★★★

“fishing rod and reel”

Written on: 01/09/2014 by momk (1 review written)

Although we ordered a rod and reel combo only a rod was delivered. Customer services were contacted immediately and although the line was discontinued and no longer in stock in the warehouse they tracked one down in another store and had it delivered the next day. Well done Go Outdoors… Read Full Review

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★★★★☆

“Delivered quickly”

Written on: 31/08/2014 by IMB2405 (1 review written)

Delivered quickly, no issues. The delivery text messages were inaccurate, kept informing that the goods would be delivered tomorrow even after I'd taken delivery. I ordered the good because my size wasn't in at the Bedford store during a visit over the weekend so I was disappointed that the delivery was chargeable if delivered to home address, its only free when delivered to store. … Read Full Review

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★★☆☆☆

“unorganised”

Written on: 31/08/2014 by MattyW (1 review written)

Went into store to buy boots, only pair left were on a manaquin, and looked like they had been well used. Sales assistant helpful and agreed boots were in a bad condition. Had a look online and told me there were my size available. Got home and ordered them, only to get an email 24hrs later telling me boots were not actually available. If details were more up to date I would have known that they weren't available and found another pair while I was still in store. All in all very disappointed… Read Full Review

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★★☆☆☆

“Inept Customer Service”

Written on: 31/08/2014 by 94Goodman (1 review written)

This is a copy of an Email I sent to which I have received no reply! Thanks Leanne, you may want to pass this to your Customer Service Manager. This is not a world class Customer Service response. Can you even conceive of John Lewis or M&S or even Amazon telling a customer,in effect: a. We don't have enough stock to fulfill your order. b. We don't know when we will. c. It's up to you to find out when we have restocked and you can reorder then (and pay double postage). The somewhat… Read Full Review

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★★★★☆

“Teva Refugio Men's Multi-Sport Shoe”

Written on: 30/08/2014 by Dillan445 (1 review written)

This lightweight and collapsible design makes this sports shoe ideal for walking in a hot city sightseeing. I went to New York for five days and spent the whole time on my feel and these shoes withstood miles and miles of walking and it takes up minimal space in a suitcase, with my wife always moaning at me because I take so many shoes on holiday I only took this pair and it did the job with not much room in my suitcase. Making these ideal for taking with you on your holidays… Read Full Review

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★★★★★

“Excellent delivery service”

Written on: 29/08/2014 by Carolineh312 (1 review written)

I ordered some picnic chairs which I needed for the next week. I was so impressed with the delivery service to Northern Ireland and the tracking service. I liked the idea of being able to know when they would be deliveries. Chairs arrived within 5 days, thank you. Would definitely order from Go Outdoors again… Read Full Review

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★★★☆☆

“internet purchase”

Written on: 29/08/2014 by CloePugh51 (1 review written)

The beds arrived in good time and were easy to order, however when I tried to return them in store the girl on the check out was really helpful but the manager did not have a clue what to do, I had to tell him he was supposed to contact the head office but he just wanted me to leave the beds and sort a refund myself later, in the end I called the head office on my mobile and they told him what to do (after we had to call him back as he had wandered off). When I received my refund (which was… Read Full Review

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★★★★☆

“Good waterproof, small size though”

Written on: 29/08/2014 by 409Haley (1 review written)

Excellent waterproof.... well tested whilst camping and taking down tent , in pouring rain over 2 days. I initially ordered my usual size 14. I could get it on well with a t shirt, but would be impossible over any other layers. I reordered an 18 (no 16's available) and it fitted closely over a fleece jacket. Big over hips, tight over bust… Read Full Review

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★★★★★

“good service”

Written on: 29/08/2014 by Peckei297 (1 review written)

Next day delivery as promised. Item exactly as promised… Read Full Review

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★★★☆☆

“Overall good with only a few teething problems”

Written on: 29/08/2014 by nvBrady359 (1 review written)

Ordered the Walhala 5-man tent, extra pegs & the discount card online as no store in the immediate area. Online shopping was easy and effortless as was payment. Options available are debit-/ credit cards/ paypal. Deliveries. They offer next day delivery service, but couldn't select online when doing the checkout? Phoned the customer care after 3 days to check on order,(state delivery is 3-5 working days) as order didn't show as processed yet. Was informed they were waiting for stock of the… Read Full Review

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★★★★★

“products and delivery”

Written on: 29/08/2014 by JoshuaBailey179 (1 review written)

Excellent product and speedy delivery… Read Full Review

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★★★★★

“Folding Table”

Written on: 28/08/2014 by 393Whittaker (1 review written)

Best table I have used so far for camping easy to pack adjusts for different use cleans easily… Read Full Review

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★★★★★

“Go Outdoors Norwich”

Written on: 28/08/2014 by Riya74 (1 review written)

I have bought some stuff on line but I prefer to use the shops. Go Outdoors Norwich is excellent, helpful staff, great range of products and easy parking. I have been able try on and buy walking clothes knowing that I bought higher value items because they were the clothes I really needed, having compared with cheaper alternative… Read Full Review

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★★☆☆☆

“Campning Table”

Written on: 28/08/2014 by 433Nielsen (1 review written)

The table arrived and was so badly packed it arrived damaged. I had to make arrangements for the return which was very inconvenient. Also the table was not as it looked on the web site… Read Full Review

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★★★★★

“GREAT 3-IN-1 COAT”

Written on: 28/08/2014 by Saraiy1952 (1 review written)

VERY GOOD BUY AND WELL WORTH THE MONEY.GREAT QUALITY AND COULD NOT FAULT DELIVERY… Read Full Review

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