GO Outdoors Reviews - www.gooutdoors.co.uk

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★★★★☆
4.1 / 5
82% of users recommend this
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★★★★★

“Salomon X Ultra GTX Trail Running Shoes”

Written on: 07/06/2014 by Fishertm115 (1 review written)

This is the second pair of these I've Bought I walk 7 miles three times a week in them I have tried other but these are the best by far the feel great and easy to fasten and undo I just hope there still around when I need my next pair, I always go to your Newcastle shop and it is around 12 miles away the staff always willing to help and thank to one of them that put on to these fantastic shoes the Salomon X Ultra GTX Trail Running Shoes thanks Go Outdoors … Read Full Review

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★★★★★

“Exeptional Customer Service”

Written on: 07/06/2014 by Tierney1982 (1 review written)

I have a problem with shopping . I am incapable of making even the simplest purchase without creating a product choice anomaly .... e.g. my hand goes out and selects a bottle of Nikwax Wash In Stuff , I take it home and 2 months later , when I need to use it , I go to the cupboard and ... It's turned into a bottle of HORSE BLANKET Wash and GO ? , how in the name of Jennifer Lopez did that happen ? . I'll tell you why , 'cos I didn't check that I had the correct container . My fault , so back to… Read Full Review

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★★★★★

“Good service”

Written on: 07/06/2014 by zeMacKenzie103 (1 review written)

Called in this store on our way to Scarborough. Very helpful pleasant staff. My daugheter is very happy with her jacket and wears it a lot… Read Full Review

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★★★☆☆

“I ordered items on line to pick up from store next...”

Written on: 07/06/2014 by Baxter177 (1 review written)

I ordered items on line to pick up from store next day.on checking on phone with store to see if order was ready was told no.staff member was very honest as she realised without asking that it was not ready as staff member who was to pick items had not turned in for work.she had tried to find the items but had no knowledge as to what the items were or where to find them.I found her service so refreshingly honest and when I went to the store she actually served me and was a pleasure to be served… Read Full Review

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★★★★★

“great selection, great prices”

Written on: 06/06/2014 by Cookchicks (1 review written)

Go Outdoors Exeter had everything I was looking for at prices that match their website. Top brands at online prices, you can't beat that! Especially impressed with the staff's level of knowledge and service. The Vango Starlight Square XL Sleeping Bags I bought are superb,warm, lightweight, easy to get back in the stuff sack and most of all roomy. The Outwell Aquila Deluxe Lantern is a favourite, brilliant to just tap the top for light instead of fumbling around looking for a switch in the dark… Read Full Review

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★★★★☆

“Great shoe, great value”

Written on: 06/06/2014 by niggy (1 review written)

I bought these 5 tens to replace my trusty old Keen shoes as they were getting, shall we say, a bit worn (I tend to wear them to death) and having owned a pair of 5 ten climbing shoes for a few years I was confident of the quality. My confidence was justified! these shoes were like slippers from the 1st wearing, the lace to toe design allowing for a tailored fit and that sole, made from their stealth rubber, sticks like glue, even on grass (as I discovered when flying my powerkite, they… Read Full Review

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★★★☆☆

“Products was good. Shop tidy. However one item was in...”

Written on: 05/06/2014

Products was good. Shop tidy. However one item was in the wrong space so priced wrong. We returned when we realised and staff was unhelpful and dissinterested in our situation. They didn't offer to help us or any explanations, or even to get the manager. I was not happy with the quality of service from the staff… Read Full Review

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★★★★★

“Exceptionally helpful and friendly staff”

Written on: 05/06/2014 by Reillyw314 (1 review written)

I have been to the Bedford store on several occasions now. Each visit the staff have been superb, they have been able to direct me straight to the products that I required. I am a new customer to go outdoors and I will definitely keep going back. The shop stocks a fantastic range of equipment and staff product knowledge is superb. The checkout staff are also very friendly making the whole experience a pleasure. Well done… Read Full Review

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★★☆☆☆

“Discount card”

Written on: 05/06/2014 by FishingBrian (1 review written)

I am disappointed with the online service not because of the customer service reps I have spoken to via the phone but because of the delays and time I have wasted chasing a discount card which I ordered 3 months ago and still hasnt turned up!… Read Full Review

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★★★★★

“Staff are Excellent”

Written on: 05/06/2014 by Whiteld168 (1 review written)

I have very high regard for the staff, their knowledge and help. It is a pity the items on sale are not of the same quality. I refer to a tent purchased within the last 12 month, a Hi Gear Rock 4 tent, it's Footprint, and it's Canopy, which is made under the Go Outdoors company name umbrella. The tent has been made badly but after contacting Go Outdoors so called customer service it appears they don't sell spare or replacement parts. All I wanted was the small plastic rings and the plastic T… Read Full Review

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★★☆☆☆

“price match is ok but system disjointed!”

Written on: 05/06/2014 by matt1701 (1 review written)

Went online and put in a price match on these shoes which was agreed and stated please contact us or visit a store to purchase! went into the store only for them to have to price match again??? why offer a service then do it again once in the store. made me wait 24 hours for the first response then 15 minutes waiting in the store for them to do it again!! Terrible… Read Full Review

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★★★★☆

“Great walking trainer at decent price”

Written on: 05/06/2014 by Clarke1990 (1 review written)

Cannot really grumble at these. They are instant comfort from the box and have stood up to some considerable wear with no problem. If I was picky and had any grumble I would say the heal upper where you push your heal in is a little soft so you have to hold the fabric to prevent it bunching… Read Full Review

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★☆☆☆☆

“New Discount card”

Written on: 05/06/2014 by bennettmark9 (1 review written)

Ordered over a week ago. No reply from customer services! Not a great service… Read Full Review

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★★☆☆☆

“delivery ”

Written on: 05/06/2014 by Newmantp1982 (1 review written)

product good, order let down by UK MAIL as failed to deliver to address as incorrectly entered. then failed to re-deliver, … Read Full Review

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★★★★☆

“great stuff”

Written on: 05/06/2014 by 179Jensen (1 review written)

Very pleased great value and quality… Read Full Review

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★★★★☆

“Great line in branded wear”

Written on: 03/06/2014 by Chapman120 (1 review written)

The berghaus fleece on offer at £25 what a steal we bought them for the whole golf team.The delivery time was very prompt and all but one of the sizes were available for free home delivery, the other had to be collected from our nearest store which was a bit bewildering but ok… Read Full Review

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★★★☆☆

“Deal or no deal”

Written on: 03/06/2014 by Adodds (1 review written)

Recently purchased a large tent deal on line but one item wasnt available for posting. So had to buy the tent with half the deal i wanted and amazingly the item i wanted was available for postage the next day so i lost out on a really great deal. I still got a great bargin but had to wait in for two days for delivery to arrive, just wish i could have got the whole deal in one go. I suppose it encourages you to return and buy more to qualify for postage. Free postage is a good idea too. And to… Read Full Review

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★★★★★

“Does what it says on the tin!”

Written on: 02/06/2014 by 1963Mead (1 review written)

Go Outdoors is the first website I always go to for camping gear. The site has a great selection of gear for all needs. The balance of costs is good and you would struggle to not find what you wanted. The site is well arranged with plenty of options to find what you need and suggestions for other things similar to what you are looking for. Simple yet effective. All this choice and knowledge at a price that is simply the best. The price promise is fabulous too. Would have no hesitation in… Read Full Review

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★☆☆☆☆

“Worst on line ordering ever.....”

Written on: 01/06/2014 by Byron484 (1 review written)

Go outdoors online ordering is terrible. Having placed my order on line and waited the 5 to 7 days for my order...nothing..no delivery, no emails, so I called customer services. I was told one item was out of stock, yet no email notifications as their confirmation said I would get in this circumstance. I was told the item was due in any day and to expect my order in a couple of days. Another week passes and still no delivery. I call again just to be told the out of stock item is not due in, no… Read Full Review

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★★★★★

“Gooutdoors is a good site, searching for product was...”

Written on: 31/05/2014 by Alma416 (1 review written)

Gooutdoors is a good site, searching for product was very easy, ordering was straight forward and notice of delivery was very good, would have no worries for using the site again and i have already recommended it to my friends know how easy it was, plus how much time time I save. the goods I purchased did exactly what it stated on the product… Read Full Review

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