Sports Direct Reviews - www.sportsdirect.com

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★★☆☆☆
1.7 / 5
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★☆☆☆☆

“I have ordered some clothing which is ok and Timex...”

Written on: 26/12/2010

I have ordered some clothing which is ok and Timex wristwatch. Goods arrived on time but when I opened the box with watches I was shocked. Used, cigarette stink and damaged strap with missing pin!!!
Now cannnot get any clue...

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★☆☆☆☆

“I have found a customer service number but sports...”

Written on: 22/12/2010

I have found a customer service number but sports direct cannot be bothered to ensure that they have staff in the office when they say it is going to be open.
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★☆☆☆☆

“Bought a pair of men's LEATHER fashion boots online. ...”

Written on: 21/12/2010

Bought a pair of men's LEATHER fashion boots online. Received them in only two days, which was great, but when I opened the box, I discovered the boots were not leather, as advertised, but rather were completely man-made materials. This is clearly a BAIT and SWITCH technique, which is illegal. I would never have bouth the boots had I known they were PVC/vinyl/plastic or whatever.

Worst of all, there is no telephone number for them anywhere!… Read Full Review

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★☆☆☆☆

“ordered a arsenal shirt and paid for name and number...”

Written on: 20/12/2010

ordered a arsenal shirt and paid for name and number to be printed on back, well item came quickly but NO name and number on back and cant get hold of them anyone know customer service number please??… Read Full Review

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Luxlady's Comment

Written on: 30/12/2010

I found this review very helpful because the exact same thing happened to me. Makes me think it was deliberate company policy.

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★☆☆☆☆

“i puchased a football shirt from sportsdirect.com a...”

Written on: 17/12/2010

i puchased a football shirt from sportsdirect.com a week ago and still awaiting delivery of the item customer service are absolute rubbish can never get through on hold for 3/4 of an hour to be cut off, several times, i was lucky enough to pay with paypal so will claim money back as it was a birthday present.
1 star for customer service as can never get through
5 star for quality as it looks quite good i suppose
3 stars for value as it is cheap as long as you dont like a very long wait… Read Full Review

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★☆☆☆☆

“i will not be buying any more goods from this organization”

Written on: 16/12/2010

i will not be buying any more goods from this organization… Read Full Review

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★☆☆☆☆

“It is no use providing the wrong size then not having...”

Written on: 16/12/2010

It is no use providing the wrong size then not having the right size shirt in stock. Then not responding at all to communications except to say that you value my comments. Clearly the opposite is the case !!!!… Read Full Review

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★☆☆☆☆

“orderedd a dunlop bike as advertised. turned up a...”

Written on: 16/12/2010

orderedd a dunlop bike as advertised. turned up a week late then after minimal usage,the pedal came off, anyone give me a contact number?… Read Full Review

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★☆☆☆☆

“Absolutely shocking ordered sons bike for xmas 2 weeks...”

Written on: 16/12/2010

Absolutely shocking ordered sons bike for xmas 2 weeks ago got e-mail saying order will be dispatched within 2-3 working days still nothing after a week so e-mailed and got another e-mail saying order will be despatched within 2-3 working days 2 weeks later still nothing. Service is diabolical,No contact number for customer services, My sons bike had better turn up in time for xmas....FUMING !!!!… Read Full Review

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★★★★★

“Im reading lots of Bad reviews, But i had a Very good...”

Written on: 10/12/2010

Im reading lots of Bad reviews, But i had a Very good experience with SportsDirect/World (Sportsworld In shops, SportsDirect Online)

Lee Cooper Dappa Lace 94 Black 9 £15.00
Lonsdale Eltham Snr 02 Black/Black 9 £18.00
Hi Tec Real Crew 3Pk CL9 Black Mens(7-12)£3.00 x2
Puma 3pk Crew SkSn03 Navy 9-11 £4.99
Puma Power Wvn Pant Sn01 Black Large £18.00
Umbro Poly Pant Snr 01 Navy Large £4.00 !!!
Puma Ess Hood Flc Jkt 03 Black Large £22.99

Those are the bits i got.

Everything came in Good… Read Full Review

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★☆☆☆☆

“This is the first time iv bought anything from the...”

Written on: 09/12/2010 by drea87 (1 review written)

This is the first time iv bought anything from the website and i will NOT be using it again! Jumper was wrong colour, was supposed to be black and it came in purple! The joggies were torn at then bottom hem, its looks like someone cut the bottom of each leg with scissors? I think it is ridiculous that there is no contact number on the website. I eventually found a phone number on a forum and phoned them. The guy i spoke to was worse than useless! He didnt have a clue what to tell me and said he… Read Full Review

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★★★★★

“I've ordered twice from the website, the first order...”

Written on: 04/12/2010

I've ordered twice from the website, the first order came within 2 days. My second order was held up with the snow but as I'd requested 24 hour delivery and paid extra I was refunded my P&P of £5.99. The order came 2 days late, bearing in mind DHL were delivering from Sheffield and they had very bad weather. I contacted Sports Direct through their email and they've answered every query and have been very helpful. I've read the bad reviews but I can honestly say I've not had any problems… Read Full Review

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★☆☆☆☆

“Ordered a football shirt online. One week later I...”

Written on: 29/11/2010

Ordered a football shirt online. One week later I still hadn't received even a confirmation email let alone the product ordered. I contacted the company by phone (no easy task - apparently their phone number is a state secret)and was told that for some reason the system had not picked up my order and should I still wish to buy the item I would need to re- order it. I decided it would be less hassle to take my custom elsewhere and so told them I wouldn't be re- ordering & subsequently bought the… Read Full Review

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★☆☆☆☆

“First time ordered, 2 items missing and a sports...”

Written on: 27/11/2010

First time ordered, 2 items missing and a sports direct mug included in the parcel. Impossible to find a contact phone number on their website which I thought was against trading standards, won't be ordering from them again. I used to work for them years ago and hated the sales manager then, seems like he's cloned himself… Read Full Review

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★★★★☆

“this is a great store with superb prices on products...”

Written on: 25/11/2010 by myatt99 (1 review written)

this is a great store with superb prices on products that you pay 10,£20 more for in others shops. As for you people talking about the shop not giving refunds if you dont want the product dont buy it, most shops offer you a gift card instead that has a 18 month date on it, if you find you havent got something in the store you would like at that time, the only don of that is you cant use it on the website that happens to be excellent, all the times i have orderd the goods have arived on time… Read Full Review

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★★★★★

“Having read some of the reviews i was dreading the...”

Written on: 25/11/2010

Having read some of the reviews i was dreading the delivery, but i was really delighted with the both the delivery and the quality. Arrived to Ireland by courier and only took 3 days. The quality of the both the shoes and clothes was great, one pair of trainers was ex display and was perfect, couldnt fault the whole transaction from start to finish… Read Full Review

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★☆☆☆☆

“My website order with Sports direct has always been...”

Written on: 15/11/2010

My website order with Sports direct has always been fine but i would avoid the stores at all costs! My mum went there and saw some kids shoes and asked the shop assistant if there were any in a certain size. He seemed like he couldnt be bothered and actually was acting all angry and said 'Im busy' so she walked out. I went there today(in a different branch) and stood in a queue for a while to pay for a Longsdale top. There was another queue on the other till but when it got to my turn the shop… Read Full Review

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★☆☆☆☆

“WARNING THESE ARE THE WORST SELLER EVER THEY DO NOT...”

Written on: 12/11/2010

WARNING THESE ARE THE WORST SELLER EVER THEY DO NOT SEND THE ITEMS THEY SELL THEY TAKE YOUR MONEY AND WHEN YOU TRY AND CONTACT THEM NOTHING I HAVE NOW GOT MY CASH BACK VIA A CHARGE BACK ON MY CREDIT CARD AS THYE IGNORED 11 EMAILS AND 14 MESSAGES VAI THIER WEBSITE AND NEVER ANSWER THE PHONE I HAVE NOW DONE A 4 PAGE REPORT OFT's ENFORCEMENT DEPARTMENT AS THEY HAVE BREECHED DOZENS OF THE Consumer Protection (Distance Selling) Regulations 2000 AND AFTER SPEAKING TO THEM ON THE PHONE I AM NOT ALONE… Read Full Review

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★☆☆☆☆

“Store refused cash refund even though it could not...”

Written on: 10/11/2010

Store refused cash refund even though it could not offer a replacement. Tried to return a boy's red England shirt today with all labels attached and recept to Sports Direct store at Mansfield's St Perter Retail Park. Bought 2 days's earlier. Hanger said aged 5 to 6 but shirt was aged 8 to 9. Stupidly I hadn't checked. Zombified staff repeated exchange or voucher, no cah refund. There is no customer care within this store and the staff are unable to make decisions based each individual case… Read Full Review

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★★★★★

“Bought a few pairs of Umbro Joggers for just £4 each-...”

Written on: 02/11/2010

Bought a few pairs of Umbro Joggers for just £4 each- great service, ordered on Monday evening was there when I arrived home on Wednesday. I was weary of ordering from Sportsdirect as the general reviews tend to be bad, but I can honestly say they offer great deals and swift delivery. I would certainly order from them again with Christmas just around the corner!… Read Full Review

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