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Written on: 16/12/2010
Absolutely shocking ordered sons bike for xmas 2 weeks ago got e-mail saying order will be dispatched within 2-3 working days still nothing after a week so e-mailed and got another e-mail saying order will be despatched within 2-3 working days 2 weeks later still nothing. Service is diabolical,No contact number for customer services, My sons bike had better turn up in time for xmas....FUMING !!!!… Read Full Review
Written on: 10/12/2010
Im reading lots of Bad reviews, But i had a Very good experience with SportsDirect/World (Sportsworld In shops, SportsDirect Online)
Lee Cooper Dappa Lace 94 Black 9 £15.00
Lonsdale Eltham Snr 02 Black/Black 9 £18.00
Hi Tec Real Crew 3Pk CL9 Black Mens(7-12)£3.00 x2
Puma 3pk Crew SkSn03 Navy 9-11 £4.99
Puma Power Wvn Pant Sn01 Black Large £18.00
Umbro Poly Pant Snr 01 Navy Large £4.00 !!!
Puma Ess Hood Flc Jkt 03 Black Large £22.99
Those are the bits i got.
Everything came in Good… Read Full Review
Written on: 09/12/2010 by drea87 (1 review written)
This is the first time iv bought anything from the website and i will NOT be using it again! Jumper was wrong colour, was supposed to be black and it came in purple! The joggies were torn at then bottom hem, its looks like someone cut the bottom of each leg with scissors? I think it is ridiculous that there is no contact number on the website. I eventually found a phone number on a forum and phoned them. The guy i spoke to was worse than useless! He didnt have a clue what to tell me and said he… Read Full Review
Written on: 04/12/2010
I've ordered twice from the website, the first order came within 2 days. My second order was held up with the snow but as I'd requested 24 hour delivery and paid extra I was refunded my P&P of £5.99. The order came 2 days late, bearing in mind DHL were delivering from Sheffield and they had very bad weather. I contacted Sports Direct through their email and they've answered every query and have been very helpful. I've read the bad reviews but I can honestly say I've not had any problems… Read Full Review
Written on: 29/11/2010
Ordered a football shirt online. One week later I still hadn't received even a confirmation email let alone the product ordered. I contacted the company by phone (no easy task - apparently their phone number is a state secret)and was told that for some reason the system had not picked up my order and should I still wish to buy the item I would need to re- order it. I decided it would be less hassle to take my custom elsewhere and so told them I wouldn't be re- ordering & subsequently bought the… Read Full Review
Written on: 27/11/2010
First time ordered, 2 items missing and a sports direct mug included in the parcel. Impossible to find a contact phone number on their website which I thought was against trading standards, won't be ordering from them again. I used to work for them years ago and hated the sales manager then, seems like he's cloned himself… Read Full Review
Written on: 25/11/2010 by myatt99 (1 review written)
this is a great store with superb prices on products that you pay 10,£20 more for in others shops. As for you people talking about the shop not giving refunds if you dont want the product dont buy it, most shops offer you a gift card instead that has a 18 month date on it, if you find you havent got something in the store you would like at that time, the only don of that is you cant use it on the website that happens to be excellent, all the times i have orderd the goods have arived on time… Read Full Review
Written on: 25/11/2010
Having read some of the reviews i was dreading the delivery, but i was really delighted with the both the delivery and the quality. Arrived to Ireland by courier and only took 3 days. The quality of the both the shoes and clothes was great, one pair of trainers was ex display and was perfect, couldnt fault the whole transaction from start to finish… Read Full Review
Written on: 15/11/2010
My website order with Sports direct has always been fine but i would avoid the stores at all costs! My mum went there and saw some kids shoes and asked the shop assistant if there were any in a certain size. He seemed like he couldnt be bothered and actually was acting all angry and said 'Im busy' so she walked out. I went there today(in a different branch) and stood in a queue for a while to pay for a Longsdale top. There was another queue on the other till but when it got to my turn the shop… Read Full Review
Written on: 12/11/2010
WARNING THESE ARE THE WORST SELLER EVER THEY DO NOT SEND THE ITEMS THEY SELL THEY TAKE YOUR MONEY AND WHEN YOU TRY AND CONTACT THEM NOTHING I HAVE NOW GOT MY CASH BACK VIA A CHARGE BACK ON MY CREDIT CARD AS THYE IGNORED 11 EMAILS AND 14 MESSAGES VAI THIER WEBSITE AND NEVER ANSWER THE PHONE I HAVE NOW DONE A 4 PAGE REPORT OFT's ENFORCEMENT DEPARTMENT AS THEY HAVE BREECHED DOZENS OF THE Consumer Protection (Distance Selling) Regulations 2000 AND AFTER SPEAKING TO THEM ON THE PHONE I AM NOT ALONE… Read Full Review
Written on: 10/11/2010
Store refused cash refund even though it could not offer a replacement. Tried to return a boy's red England shirt today with all labels attached and recept to Sports Direct store at Mansfield's St Perter Retail Park. Bought 2 days's earlier. Hanger said aged 5 to 6 but shirt was aged 8 to 9. Stupidly I hadn't checked. Zombified staff repeated exchange or voucher, no cah refund. There is no customer care within this store and the staff are unable to make decisions based each individual case… Read Full Review
Written on: 02/11/2010
Bought a few pairs of Umbro Joggers for just £4 each- great service, ordered on Monday evening was there when I arrived home on Wednesday. I was weary of ordering from Sportsdirect as the general reviews tend to be bad, but I can honestly say they offer great deals and swift delivery. I would certainly order from them again with Christmas just around the corner!… Read Full Review
Written on: 29/10/2010
Nike golf shoes didn't fit properly and didn't keep out the damp.
Attitude of shop - they are not faulty so go away
Attitude of customer services - so they do not fit and you are not happy - hard luck we are not interested.
Would not buy anything you might need to return as they clearly have a policy of avoiding returns and do not care if a customer is happy or not.
Staff are rude as well… Read Full Review
Written on: 28/10/2010
I ordered nike t90 laser 3 boots they turned up in good time with two studs missing and no stud key when i rang them they said they dont stock them and wanted to send me some sondico studs as a replacement so i visited the shop and they couldnt help so i took two studs off the display its an absolute joke dont bother buying from the stick to prodirect soccer least there product turns up in one piece… Read Full Review
Written on: 27/10/2010
DISGUSTING!!!!!!!!!!!!! I could run your company (circus) with my eyes closed. That says it all, you have wasted enough of my time! I will get my money back even if I have to come and kick in your office doors and smash the place up!!!!!!… Read Full Review
Written on: 20/10/2010
I wouldn't normally write a review but after i had placed my order i checked this review site and was very worried so want to put others minds at rest.
I ordered yesterday at 9.30am,it is now 11.55am the following day and i have just had everything i ordered delivered.I paid for standard delivery NOT next day delivery so am very impressed.Cannot fault the service now lets see if the products match up… Read Full Review
Written on: 14/10/2010
Purchased a £2 umbro suck pack. Received it on time with a free gift (a mug).
They thought I did not receive it and re-sent the sock to me!
When I told them they asked me not to worry and keep it as a gift.
Highly recommended!… Read Full Review
Written on: 14/10/2010
I ordered a jacket, when the parcel came it was empty and they are basically saying I am a liar and tough luck.... DO NOT BUY FROM THIS WEBSITE, their customer serice is appalling and off my experience they make money by charging people and never sending them their goods. I have now taken this up with my credit card company and trading standards to help get me my money back… Read Full Review
Written on: 12/10/2010
Appalling company and one to avoid at all costs they even charge you a premium rate to telephone customer services… Read Full Review
Written on: 11/10/2010
Don't buy anything from this company. There staff are rude, they are unhelpful, will avoid giving refunds on faulty goods and the store has not answered the phone once. Head office are a little better but there is a cultrue of making things difficult to get refunds… Read Full Review
As rated by our community of reviewers
" Best ever service " Read More
Written by tortie33
Looks of the product:
Amazing colour, light weight, easy to use a... " Read More
" Poor and dismissive customer service " Read More
Written by mikeo111
" Don't - just don't " Read More
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