Sports Direct Reviews - www.sportssdirect.com

Click here if this is your business
★★☆☆☆
1.7 / 5
18% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Sports Direct www.sportssdirect.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“tried to buy there offer of Nike trainers for £10 says...”

Written on: 26/12/2009

tried to buy there offer of Nike trainers for £10 says that the offer will be applied at checkout - so had to sign up. they've captured all my personal details but never applied the discount and charged me the full price. blatant deception just waiting now for all the junk e-mails and letters i'll get from them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“THIS IS THE WORST COMPANY EVER-THEY SHOULD BE SHUT...”

Written on: 23/12/2009

THIS IS THE WORST COMPANY EVER-THEY SHOULD BE SHUT DOWN-PAID FOR NEXT DAY DELIVERY ON THE 21/12/09-9:00AM, STILL WAITING. I MANAGED TO GET A PHONE NUMBER FOR CUSTOMER SERVICE, BUT THE STUPID MAN KEPT GIVING ME BULL STORIES ABOUT DHL NOT BEING ABLE TO DELIVER. I AM STILL WAITING-THERE GOES MY CHRISTMAS PRESENTS… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I ORDERED A PERSONALISED FOOTBALL SHIRT I RECIEVED MY...”

Written on: 19/12/2009

I ORDERED A PERSONALISED FOOTBALL SHIRT I RECIEVED MY EMAIL CONFIRMING MY ORDER THEN SAYING IT WAS BEING DIPATCHED THEN SAYING IT WAS CANCELLED DUE TO LOW STOCK AND THEY WOULD GIVE MY MONEY BACK I THEN WENT OUT AND BOUGHT ONE, JUST TO SEE THE NEXT DAY THEY TOOK THE MONEY AND THE SHIRT THEN CAME, SO I HAVE TWO SHIRTS WITH THE SAME THING ON THE BACK EMAILED TGEM 4TIMES NO ANSWER AND THEY WONT ANSWER THE PHONE WORST WEBSITE EVER. THEY SHOULD BE SHUT DOWN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Completely B*LL*CKS service, placed an order 5 days...”

Written on: 18/11/2009

Completely B*LL*CKS service, placed an order 5 days ago with a standard delivery charge but still waiting. No contact number on the site and completely avoided my email. Worst Site EVER, I was always under the impression that Ebay was bad, but hell NO!
Sucks!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Actually visited the Reading shop. An experience not...”

Written on: 18/11/2009

Actually visited the Reading shop. An experience not to be repeated. Staff unhelpful, and ill informed. Goods shoddy, but wouldn't give refund, only offer credit note or exchange for more tat. Totally unpleasant shop. Wouldn't have given any stars, but review form insists on some. "Blots" would be more apt… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst online business ever. Ordered item a week ago,...”

Written on: 18/11/2009

Worst online business ever. Ordered item a week ago, the website says standard delivery is 3 days. Have not received item so emailed them. Nothing. Have emailed them 3 times since. Nothing. No contact number. I told I want to cancel order but have heard nothing. Don't shop from them..Ever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“question about shipping via email was answered within...”

Written on: 15/11/2009

question about shipping via email was answered within 24 hours.
ordered sunday evening, delivery via DHL on Wednesday, shipping to Rotterdam Holland!
products were exactly as ordered and as shown on website. the complimentary big mug was a nice and welcome present. can say nothing negative about Sports Direct. For me, they are an instant favourite… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ wish i had of read these reviews before buying, ”

Written on: 10/11/2009

wish i had of read these reviews before buying,
ordered 3 bikes and delivery was prompt, but 2 of the bikes were un-rideable due to bent forks, the parts shouldn't of even left the factory where they were produced, you could see by looking at them they were not right,
anyway, rang customer services, ( turned out to be more like customer brutality) i have to pay for the bikes to be sent back to them, and that's going to cost upto 25 for each bike, i would never consider buying from them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Sports Direct sell mostly 'seconds' but will not tell...”

Written on: 07/11/2009

Sports Direct sell mostly 'seconds' but will not tell you they are seconds. Many 'branded' items, are made by Sports Direct under license, and are their usual inferior quality. Look closely at the tags, you will see 'Made under license' (or similar) on many items.
Worst thing has to be that they will not allow you to contact them by telephone?? What sort of a company refuses to speak to customers on the phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor, poor service. Ordered some trainers and paid...”

Written on: 05/11/2009

Poor, poor service. Ordered some trainers and paid £5.95 for next day delivery. Got my order over 48 hours later. Emailed customer support to ask for a refund on special delivery service however no reply to 3 emails sent. Not even acknowledgment that they've even received it. Avoid at all costs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“PURCHASE FROM SHOP - GOODS FAULTY BUT THEY WOULD NOT...”

Written on: 04/11/2009

PURCHASE FROM SHOP - GOODS FAULTY BUT THEY WOULD NOT REPLACE HAD TO SEND TO THEM FOR A SECOND OPINION AND STILL WAITING A REPLY THREE WEEKS LATER
DISGUSTING SERVICE - DO NOT USE - CANNOT CONTACT BY PHONE AND RUDE AND DISRESPECTFUL - KEEP AWAY - PAY EXTRA SOMEWHERE ELSE - WORST SPORTS COMPANY EVER… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“I PLACED AN ORDER FOR A FOOTBALL SHIRT ON THERE...”

Written on: 31/10/2009

I PLACED AN ORDER FOR A FOOTBALL SHIRT ON THERE WEBSITE. WHEN IT ARRIVED IT HAD NO SPONSOR LOGOS ON THE SHIRT AND IT WAS DIRTY. THE BIGGEST WIND UP IS THAT THERE ARE NO PHONE NUMBERS FOR CUSTOMER SERVICES.... T***S… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Sports direct is easily the worst delivery company ive...”

Written on: 25/10/2009

Sports direct is easily the worst delivery company ive been waiting for more than a week now and simply nothing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“absolutely terrible, the worst, most disrespectful,...”

Written on: 15/10/2009

absolutely terrible, the worst, most disrespectful, company i have ever come across… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I made a purchase on sportsdirect.com and spent enough...”

Written on: 15/10/2009

I made a purchase on sportsdirect.com and spent enough money to qualiy for free delivery but chose to purchase 24hr delivery as I wanted to guarentee arrival this week. My order did not arrive within 24hr much to my dissapointment :( so I emailed them twice, as like others on this page couldn't find a contact telephone number, no replies to emails :( a day later, still no reply or items, but then I managed to find the telephone number to their head office :)
I got through very quickly to a very… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ordered for my son due to a special price for an end...”

Written on: 13/10/2009

Ordered for my son due to a special price for an end of line offer with item shown as in stock. Almost 2 weeks and 3 unanswered emails to 'customer service' - what a joke title - still no news re despatch, delay etc and son getting more upset all the time. Eventually cancelled by email and finally had an email back confirming cancellation. These people are the worst kind of online business and their complete disregard for customers and unwillingness to be contacted should put them out of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Please only use this company as your last...”

Written on: 09/10/2009

Please only use this company as your last resort.Bought a pair of football trainers with 24hr delivery not only did they turn up a day late they were the wrong ones!Oh and to top it off they sent me a free sports direct mug sayin 24hr delivery on it!Still no reply to my emails 2 days ago… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Great value for money so order a few items, but only...”

Written on: 02/10/2009

Great value for money so order a few items, but only recieved half the order and still waiting. Cannot find a phone number for customer service whom only reply to about 1/3 of my e mails, even when they do reply they do not answer any direct questions. Will not use them again
But DHL where great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I placed my order for a hockey stick and glove about a...”

Written on: 01/10/2009

I placed my order for a hockey stick and glove about a month ago, but I still have not received my order. They emailed me with a link to DHL tracking which showed that my order had been delivered and signed for, which is not true. I have tried emailing their customer service 5 times but with no reply. When I email DHL they said they have no further information and told me to contact sportsdirect. Could anyone please give me some advise on what I can do now? Is there anyway I can report them and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible customer service. Bought Vango tent which was...”

Written on: 30/09/2009

Terrible customer service. Bought Vango tent which was faulty. Had to email returns twice to get a reply in which they asked for a date to collect the item - despite sending 3 emails in reponse we never got a reply (the last being >10 days from the date of the first) so had to ring. Customers services were a. unhelpful and b. unapologetic...we are still waiting for our refund 2 weeks after returning the tent. Will never use Sports Direct again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview