Sports Direct Reviews - www.sportssdirect.com

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★★☆☆☆
1.6 / 5
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★★★★★

“I'm surprised about...”

Written on: 27/03/2015 by UrielBartlett (1 review written)

the many negative and even horrible reviews about this shop but im also surprised that i never had any issues with sportsdirect.com I've ordered several shoes and other stuff and everythign was fine. Maybe problems start when you want to send something back. … Read Full Review

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★☆☆☆☆

“Dreadful cusotmer care”

Written on: 25/03/2015 by Meaddl61 (1 review written)

I have been buying at sports direct in Peterborough for many years and spent probably thousands of pounds with them. I recently bought some walking boots. The laces aore through after 3 wears so I changed them. They wore out again after another 3 wears. On checking further all of the metal eyelets have sharp parts that lacerate the laces. I returned to the store 6 weeks after purchase and the store manager said that he could do nothing as this was my opinion and he thought that they were fit… Read Full Review

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★☆☆☆☆

“Very Bad Experience and Poor customer care...Horriable ”

Written on: 21/03/2015 by Daley105 (1 review written)

Hi Please make sure you are very sure while buying anything from sport direct. Because if you want return they will not accept what ever you say and even if there is any fault in the product. I bought nike badminton shoe from sportdirect chaltenham store last week. after wearing then for first day i was not feeling comfortable with left foot because base was not prefect. So i went to store to replace in after four days. The store manager said we can do anything as shoe are looking good. Then i… Read Full Review

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★☆☆☆☆

“poor click and collect”

Written on: 17/03/2015 by edinbridgwater (1 review written)

Item not in store 5 days after purchase. 5 further days and two mails before CS reply and order canceled Two weeks on still no refund! Very poor. … Read Full Review

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★☆☆☆☆

“Poor Customer Experience”

Written on: 13/03/2015 by UTLEY01 (1 review written)

Leeds Headrow Store: Spent a long time trying to get some trainers/walking shoes in this store 12th March, found only 1 pair that were possibly suitable. But due to my bus being due I decided to purchase, however did mention to the girl on the till wasn't sure about but could i return and she said yes. On returning the walking shoes tofay 13th March advised i can only have a credit note or alternative item, i was basically told ALL the staff are highly trained and would not do that, so implied… Read Full Review

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★☆☆☆☆

“sportsdirect doesnt care anout customers”

Written on: 02/03/2015 by LorelaiJames (1 review written)

Sports direct hides away from complaints, they don't have any numbers for contacting branches,and the ones they do have are premium numbers making even more money from customers.try contacting head office, you won't get a chance, also if a product is faulty you have to pay for the postage then if they decide it is faulty they will refund the postage, another complaint is their branches are ove stock, fire escapes seems to be blocked with stock, next time you visit these stores have a look when… Read Full Review

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Angry20152015's Comment

Written on: 02/03/2015

you are correct, Sports direct are rubbish, I will never buy from them

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★☆☆☆☆

“sportsdirect doesnt care anout customers”

Written on: 28/02/2015 by angry20152015 (0 reviews written)

Sports direct hides away from complaints, they don't have any numbers for contacting branches,and the ones they do have are premium numbers making even more money from customers.try contacting head office, you won't get a chance, also if a product is faulty you have to pay for the postage then if they decide it is faulty they will refund the postage, another complaint is their branches are ove stock, fire escapes seems to be blocked with stock, next time you visit these stores have a look when… Read Full Review

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★☆☆☆☆

“Total rip off!!!!!”

Written on: 23/02/2015 by Marilynt343 (1 review written)

When purchasing from Sports direct they send your credit card details to a firm called Great British Discounts who enlist you as a member and charge a fee of £14.95 A MONTH WITHOUT YOUR KNOWLEDGE!!They are refusing to reimburse… Read Full Review

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★☆☆☆☆

“BOYCOTT THIS COMPANY!”

Written on: 18/02/2015

had major issues placing an order on their website, it kept changing my delivery address, anyway when I received confirmation email of my order i realised the delivery address was still wrong. (kept defaulting to my registration address for my card) I immediately responded within 10 minutes asking them to despatch to my required address or cancel the order (I sent three copies of the same email), that was on the sunday, I received an email on the Monday about 13:00 saying they had despatched… Read Full Review

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★☆☆☆☆

“jogging bottoms wrong size & £8 down in postage ”

Written on: 12/02/2015 by P2008 (3 reviews written)

Bought some grey mens jogging bottoms, 42" waist, around 5.1.15. i have trouble buying this size so was glad to see them on the website. looked like a good price about £8. postage was £4 even though it went to the store & £4 to send them back. asked for a refund for postage & threatened them with telling watchdog, OFCOM & trading standards. which after reading the reviews on here they should probably know about. don't think i received a refund. the trousers were way too small & made me wana… Read Full Review

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★☆☆☆☆

“40 days waiting for a online order with standArd delivery”

Written on: 12/02/2015 by Brittany327 (1 review written)

Ordered 20.1.16 dispatched 26.1.15 and took the money from my account! Still no items used email contact form x 4 no response except one to say glad it's arrived ( clearly not read my email). Been on hs in ques position one now to head office from 16.45-17.18 no answer!! Sports direct worse customer service ever!! I'm going into store tomorrow or ive been robbed! Call prob cost me more than items and if I listen to seal or mrs Robinson on hold one more time !!! No transparent complaints… Read Full Review

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★☆☆☆☆

“Selling used/factory seconds items ”

Written on: 09/02/2015 by RuiT (1 review written)

SportsDirect appears to only be interested in selling in any way. They don't care if the item they send it's not new, if was faulty,etc. Bought a Regatta jacket, in the online shop, and they simply don't care what they send, the condition, etc. The jacked was badly prepare for transport (folding isn't strong in there), the jacket came with dirt (really? ) and signs of use(clearly a display item). I refer that to service via email, and in 2 weeks no answer.Due to the low price of the jacked if i… Read Full Review

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Angry20152015's Response to RuiT's Review

Written on: 02/03/2015

They are a rubbish company write to your trades and standards, we need to expose these rogues

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★☆☆☆☆

“Men's footwear manager in London oxford street is vicious”

Written on: 01/02/2015 by Teagan205 (1 review written)

The manager of mens footwear in the oxford street sports direct store is a horrible HORRIBLE person. I asked him for help and he SHOUTS at me to wait. Next, I was trying my shoes on and he TELLS ME TO HURRY UP and put the shoes back after I'm done. I was absolutely disgusted. What's worse, when I was in the queue he comes up to me, taps me on the shoulder and tells me to he get out the queue and put the shoes back!!! I told him his attitude was disgusting and he threatens to kick me out if the… Read Full Review

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P2008's Comment

Written on: 12/02/2015

interesting, & disturbing. well done for what you said to him & for putting the information where everyone can see it

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Angry20152015's Comment

Written on: 02/03/2015

These managers are what sports direct are, rude money takers,they are doing well because immigrants are buying their rubbish goods

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★☆☆☆☆

“JUST A JOKE”

Written on: 30/01/2015 by RaulCrawford (1 review written)

ORDERED A NIKE COAT AGE 13YRS £32.99 PAID EXTRA FOR QUICK DELIVERY IT ARRIVED FOUR DAYS LATER, UPON OPENING I FIND A VERY LARGE CLEAR PLASTIC BAG WITH A BARCODE AND LABEL CLEARLY STATING 'NIKE JACKET BLACK/GREY XLB' ONLY INSIDE THIS HUGE CLEAR BAG WERE SOME BRIGHT PINK JOGGING BOTTOMS TO FIT A 2-3 YR OLD! AFTER WAITING TEN MINUTES IN A QUEUE WAS ASKED IF THE BOTTOMS WERE A SPORTS DIRECT ITEM??!! AFTER A HEATED EXCHANGE (CUSTOMER SERVICE DISGRACEFUL) I WAS EMAILED A FREEPOST ADDRESS TO SEND THE… Read Full Review

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★☆☆☆☆

“manageress at wrexham is a vile person”

Written on: 22/01/2015

TOAD WAS MY WORSE SHOPPNG EXPERIENCE IN 40 YEARS, THANKS SPORTS DIRECT i purchased a 3 year olds trainers and coat today from the wrexham branch, on arriving home we noticed the coat had a couple of tiny marks on it along with a NAME WROTE IN PEN ON THE LABEL. i decided to take this coat back thinking it was just a mistake by sports direct. when i asked abut this the first thing they done was check there cctv to check i had brought it today (reciept obviously not good enough). Then the… Read Full Review

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P2008's Comment

Written on: 12/02/2015

wow what [censoreds]

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P2008's Comment

Written on: 12/02/2015

y'know u can tell watchdog, OFCOM & trading standards. nothing like a bit of public naming & shaming

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★☆☆☆☆

“Express Promise Ignored Completely”

Written on: 19/01/2015 by Underwood232 (1 review written)

Sadly I purchased some sports shoes. Or so I thought. Watch out for the order confirmation but no contract is formed until a dispatch e-mail. So choose Express delivery at cost and the 1-2 day "service" is not that. Try to e-mail to find where your goods are or what is happening and get ignored. Promised service is a delaying tactic with the no contract until dispatch You will be disappointed if you expect a fast service You will be disappointed if you expect any customer service Okay so this… Read Full Review

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★☆☆☆☆

“DO NOT SHOP AT SPORTS DIRECT ”

Written on: 08/01/2015

Totally rubbish customer service couldn't care less attitude and told by Store manager''SPORTS DIRECT DO NOT DO GOODWILL''. I bought a tracksuit from them top was faulty they refunded top but refused to refund the trousers. saying it was my coice to wear as a set and that they sell them seperately. So gave me a credit note for trousers. Couldnt care less attitiude from everyone I dealt with even top management couldnt be bothered to respond to me, you should be ashamed of the business you run… Read Full Review

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★☆☆☆☆

“ Terrible”

Written on: 07/01/2015 by Porterh456 (1 review written)

Worst shopping experience I ever had, the guys working in customer service within the shop are very rude threatening and have got no manner in dealing with customers. Above all they lie to you… Read Full Review

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Dcirulis's Comment

Written on: 09/01/2015

wholeheartedly agree with this review infact i would give them zero stars

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Dcirulis's Comment

Written on: 09/01/2015

wholeheartedly agree with this review infact i would give them zero stars

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★★★★☆

“Delivered as promised”

Written on: 06/01/2015 by JoePerth (1 review written)

The goods were ordered on the 27th December and arrived today 6th January. Not bad considering I am in Perth Western Australia. My daughter was stoked to unwrap her 12th day of Christmas present. I think like anything 10 people will complain about bad service to every good comment… Read Full Review

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★☆☆☆☆

“Absolute Joke”

Written on: 06/01/2015

Avoid this company.would have given zero stars but no option to. Ordered a mini kit for my nephews xmas on 16th december but they sent the wrong size so after numerous emails finally got a freepost address to return item too and asked them to send correct size.. received the kit today and once again have sent wrong size out. once is a mistake but twice is a disgrace. telephone number is having technical difficulties. so i now have to wait till someone gets back to me so i can return the items… Read Full Review

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