Pro Direct Soccer Reviews - www.prodirectsoccer.com

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★★☆☆☆
2.3 / 5
240
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★☆☆☆☆

“Fake website”

Written on: 21/07/2012 by Richardingham121 (1 review written)

Ordered shoes one month now no reply stay away from this fake website… Read Full Review

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★★★★★

“Great Service, Awesome Products”

Written on: 19/07/2012

Don't know why everybody was bashing them. Placed a phone order from Canada, the guy who took it was great, called me sir every time he addressed me. He said me package would be here in 7-14 days, and it took 6. Great products, no problems, and very cheap. The gloves I bought were 150 at my local store, got em for 62. Shipping was no problem, 20 dollars for gloves, 2 jerseys, and a water bottle. Overall, everything was positive. I would recommend ordering by phone, saves time, less confusion… Read Full Review

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★★★★★

“They are the best”

Written on: 15/07/2012 by Panchito (1 review written)

I am trying to buy some boots for my annoying son the red t 90 lasers :p it would be awesome if i fart on the owners of pro direct......thiefs!!!!… Read Full Review

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★☆☆☆☆

“Stay Away this is a SCAM website”

Written on: 12/07/2012 by davemartin (1 review written)

I ordered my Trainers 3 months ago still waiting 3 months now. Website still shows in Stock and will be deliver next day but it looks like they are fraud thats why there is no address on the website. No ans from them and i am tryong to get my refund from my bank… Read Full Review

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Guest's Response to davemartin's Review

Written on: 29/07/2012

this is their adress shown on the website..: t Bridge House, Parkhill Road, Torquay, Devon TQ1 2AL

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★☆☆☆☆

“Terrible!!! Never Using them again!!!”

Written on: 10/07/2012

I ordered a pair of football boots from ProDirectSoccer on 01/07/2012 it is now the 10th and the website still states that there awaiting stock!!! I am shocked by the terrible service and they are not replying to my emails, I will never be ordering off that site again. I paid £150+ for my football boots and they cant ever inform me when or if they are dispatched! I expected alot more from the company as it says on their website 'the professionals choice… Read Full Review

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★☆☆☆☆

“Horrible customer service!”

Written on: 10/07/2012

One month (!) ago I order shoes on prodirectsoccer.com. They told me the delivery could take 7 - 14 working days because it was a shipment abroad (from the UK to Belgium).After three weeks I sent an e-mail to the customer service to ask when my order should be deliverd because it was taking very long. They told me to they would send my contact information to the firm that is responsable for the shipment. I've sent several messages to ask why they couldn't give me concrete information, but I… Read Full Review

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★☆☆☆☆

“Unacceptable Customer Service”

Written on: 07/07/2012

DO NOT USE THIS COMPANY I placed an order on Wednesday morning for next day delivery and it is now Saturday afternoon and I am still waiting for my order to arrive!… Read Full Review

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★★★★★

“England Anthem Jacket ordered and delivered the next day!”

Written on: 29/06/2012

I was after the new 2012 England Anthem Jacket in Galaxy colour however was unable to find it in the right size at every major sports shop including JJB, JD, Sports Direct and even Umbro themselves! This is when I cam across ProDirectSoccer and thought I would google them to find out whether they were reliable or not. Havign read so many negative reviews I wasn't sure whether I should order from them. So many comments about wrong sizes being delivered and refunds not being processed etc. But… Read Full Review

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★☆☆☆☆

“tried to buy from them but they 'didn't want' to sell”

Written on: 22/06/2012 by sirfaliq (1 review written)

So I made my order and got this email: "Hello,Unfortunately due to the high amount of orders placed using fraudulent bank cards in the recent months, our bank has requested that we take extra care whilst dealing with customers from certain areas. Unfortunately this means that we have been unable to process your order successfully. In order for us to process your order, we would request that you forward us a copy of the address shown on your bank statement - This could either be in the form of… Read Full Review

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Magmagee's Response to sirfaliq's Review

Written on: 24/06/2012

I ordered some sports bags and i got the same message now 24hr they totally ignoring my followup emails sending after screen shot statement. Please anyone come across this message and how did it go?

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Guest's Response to sirfaliq's Review

Written on: 29/06/2012

I got the same email from them...if they dont want to accept international orders than remove us from the list of countries they ship to. It would be so damn simple to accept paypal and their "fraudulant card" issue would be solved

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★★★★★

“Awesome company!”

Written on: 15/06/2012 by MattKint (1 review written)

After i ordered my football shoes i saw this site and i was scared i got scammed. I ordered from Belgium on a sunday and got them 2 weeks later the friday. They were supposed to be here on wednesday but they forgot to give my housenumber to the delivery post. Everyone makes mistakes, i emaild them to tell them they forgot it but that it wasnt a problem, even tho they gave me a 10% off. A really great and nice company, will use again in the future for sure!… Read Full Review

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★☆☆☆☆

“Worst customer service ever”

Written on: 12/06/2012 by alexgb (1 review written)

Bought 110 footballs for my youth football club, they are misshaped and of very poor quality, i have been trying to get them replaced for 6 weeks, emails go unanswered and phone calls at 10p per minute. i was promised a call back in 10 minutes and it is now over 4 hours later and no call. We have over 100 kids now who do not have a football to use at training because they are in my garage awaiting collection. Shockingly poor service and a very poor product - i pro direct footballs… Read Full Review

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★★★★★

“Great!!!!”

Written on: 12/06/2012

I ordered my cleats and it got here in 2 days and they were original clears!!!… Read Full Review

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★☆☆☆☆

“Protect yourself and avoid this store”

Written on: 09/06/2012

Bought a set of personalised boots for my son. They sent the wrong size, no worries just send them back and have it sorted - what a joke. They deny they made a mistake. My god the invoice reads 10.5 the boots sent are 11.5 - how difficult is that. They refuse to admit error and replace the boots with the size ordered. Give these people a wide berth, they are simply not worth it, protect your hard earned money. Simon… Read Full Review

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★★☆☆☆

“Worse Customer Service Ever., ”

Written on: 28/05/2012 by JohnBishop1989 (1 review written)

I ordered a pair of football boots from Pro Direct Soccer I then received my boots which were too small for my feet. I tried them on in the house so they weren't used. I then sent my boots back to then be told I cannot receive a exchange or a refund. I then argued my point but they didn't budge so I have been left with a pair of football boots I cannot use and I have wasted my money to a company which don't care about there customers… Read Full Review

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★☆☆☆☆

“incomplete orders, bad customer service”

Written on: 23/05/2012 by bobika (1 review written)

Never more! Terrible customer service, universal reply using.2x sending incomplete orders, never refund my money for shipping after prodirectsoccer errors.Order 14 football jerseys+shorts-received 6 shorts + 4 jerseys! Second order 14 football jerseys+shorts-received 14 shorts + 2 jerseys! Crazy shop!… Read Full Review

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★☆☆☆☆

“Send the wrong shoes”

Written on: 10/05/2012

Send the wrong shoe. I order a MAN shoe but got a shoe for WOMEN. The will not give my money back!!!… Read Full Review

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★★★★★

“dispatch ”

Written on: 04/05/2012

hi, i ordered an item at night for it as a next buisness day delivery but it only says before 2pm on the website but i still paid for them to be here tomorrow does that mean they wont be here tomorrow if it says only order before 2pm?… Read Full Review

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★☆☆☆☆

“WON'T RESPOND”

Written on: 03/05/2012 by kbun (1 review written)

Sent the wrong shoes to my son 3 days ago, many emails later and still no response. Do not order from here… Read Full Review

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★★★★★

“Excellent Company, keep it up”

Written on: 24/04/2012 by The_Mighty_Kong (1 review written)

Great website and good service. Great delivery times and dispatch was very prompt on clearance of payment. DPD Express they used were excellent. I think some people have had a hard time ordering because the company likes to be very thorough with the payment security check. And any business deserves the right to do so to safe guard themselves from fraudsters. They should make it clear that next day dispatch is on the condition of a cleared payment, then that would clear up customer… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 08/04/2012 by TomB1986 (1 review written)

The customer service is shocking and they're rude. I ordered some football boots over 2 weeks ago for next day delivery and they're still not dispatched! Serveral expensive phone calls and many unanswered emails and still no closer to getting my boots. I would strongly reccomend against using this site as you're very likely to be scammed. Attractive product range but full of useless idiots who are unwilling to help and don't actually care… Read Full Review

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Guest's Response to TomB1986's Review

Written on: 03/05/2012

what phone number do you have for the US?? I cannot find one anywhere??

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