Pro Direct Soccer Reviews - www.prodirectsoccer.com

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★★☆☆☆
2.3 / 5
32% of users recommend this
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  • Value For Money

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★★★★★

“Love it”

Written on: 21/09/2012

I live in belgium and i always had a great experience using prodirectsoccer, since im from belgium and germany is closer to our country i ordered them there with free personalisation! Always get my shoes about 2 weeks later, i have already ordered 4 pairs of boots on the german site and its amazing, u also get an email with a confirmation they succeeded in sending your boots … Read Full Review

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★☆☆☆☆

“what a scam!”

Written on: 19/09/2012

Ordered jerseys for my son's soccer team on Aug 24, 2012. We have still not received them! No phone # for Pro-Direct that works and 4 emails not answered. I think these poor young men just lost their money! Very disappointed and disgusted. Can anybody help?… Read Full Review

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★☆☆☆☆

“Buyer beware”

Written on: 19/09/2012 by Bobdob (1 review written)

All of the bad experiences below are still there god I wish I had checked before giving my sponsors money to them. Kits apparently delayed Never answer phone I got an email confirming cancellation of order stating 'endeavour ' to refund in 5 days that was over a month ago. So my disabled team are kit less and I feel foolish. I am extremely incensed that despite entries on here dating back to 2009 this bandit is still trading but not for much longer if I have my way. I advise anyone who has… Read Full Review

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★☆☆☆☆

“no delivery, no reply from customer service”

Written on: 13/09/2012 by jay3bar (1 review written)

I ordered Adidas soocer shoes at a good price, selected overnight delivery for only $7.50. That was on Saturday 9/8. When they didn't arrive on Tuesday the 10th I emailed customer service. Same again on September 11, labeled the email second request and still haven't heard from them. The absence of a phone number makes it impossible to contact them. The order status still shows "picked," just as it did on 9/8, no sign of any shipment. Nice website but nothing behind it. I haven't seen it… Read Full Review

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★★★★★

“From frustration to perfection!!”

Written on: 13/09/2012 by Abildaa (1 review written)

My order wasn't registered at first, and I had trouble getting through to the company. But when I got through (using Facebook and the website), everything went smoothly! And less than a week after ordering overseas, I got the boots! Thanks! I will surely recommend the shop!… Read Full Review

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Momof5Kids's Response to Abildaa's Review

Written on: 20/09/2012

I cannot even get through on the phone # listed and 4 emails have gone unanswered. Not sure how you rated "good" customer service when the rest of us have been left w/o our money or our items purchased.

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Abildaa's Response to Abildaa's Review

Written on: 20/09/2012

I can see that the company has very varied ratings - from 5 to 0 stars.. Maybe some are lucky to strike a good week?

I still wait for boots number two, which weren't in stock, so maybe this time I have a different experience - but still hope for the best!

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★★☆☆☆

“Bad customer service”

Written on: 13/09/2012 by ilya82 (1 review written)

Bought a New Balance MW 615 shoes from them. These shoes are smaller then other New Balance of same size. Wrote them a letter asking what to do, and there was no any reply. Tried to write a review in their site - got error message. i think I will never buy there again. … Read Full Review

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★★★★★

“Perfect buying experience”

Written on: 04/09/2012

Have to admit i got a little scared by seeing all the bad reviews. I did call them and asked about the bad internet reviews and they told me that all big companys have some bad reviews and that it's a small percent of the thousands of deals they do all the time. Anyway so i did order a pair of Adidas Adizero f50 2,as they had a really good deal,and that color wasen't avalible in Sweden. With international shipping to Sweden i would save a lot of money on the shoes. Did order and pay for they… Read Full Review

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Abildaa's Comment

Written on: 07/09/2012

Glad to read this, because I am almost starting to think its a fake site - ordered some boots tuesday and have had no response, no order shown, no response to my emails.. Will try to call

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Abildaa's Comment

Written on: 13/09/2012

YES! I got in contact with the Company and my order wasn't registered - but then I ordered again, and I have already received first part of my order - so now I will also say "Perfect Buying Experience!"

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Mickesweden's Comment

Written on: 07/09/2012

My order was shown after a couple of hours in when i logged in,so it dosen't show up right away after payment., also i got a email confirming my order. Have you set up an account= a login i mean?. Then you could see your own order and shipping details. Don't know were you're located,but shipping overseas i think could take 7-10days. In my case it was very fast. But it's like when you order from footlocker.us in USA-thay state that shipping is 15-30days for overseas orders.
It's no fake site as i did talk to them,a pitty tho it costs to call them.

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★☆☆☆☆

“TERRIBLE SERVICE!”

Written on: 04/09/2012 by BUMHEAD99 (1 review written)

A terrible company - they say next day delivery before 2pm when infact they will send it out to you 48 late! avoid once they have your money - they do not want to know… Read Full Review

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★★★★☆

“Great value, okay service but who cares ”

Written on: 01/09/2012

Just received my Men's Puma King Finale SG football boots... okay they were one day late, ok I paid for postage but the boots were £49.99. This is worth paying for postage and waiting an extra day for delivery. The same boots are £110.00 on the puma website and £75.00 @ sportsdirect.com. I probably wouldn't use prodirect if living outside the UK given the issues international consumers seem to be having but if you're in the UK don't go anywhere else. … Read Full Review

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★☆☆☆☆

“Fraud company”

Written on: 26/08/2012 by Dmiller (1 review written)

I tried to purchase gloves for my son and luckily my bank would not approve of the transaction it came up fraud. Also there is no tele phone number to talk with a sales person… Read Full Review

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Uk5456's Response to Dmiller's Review

Written on: 08/09/2012

I'm actually a competitor for this company but what you've said is completely absurd and incorrect. Your bank declined the transaction NOT because the company was fraudulent but because they thought YOUR card details had got into the wrong hands. Their phone number is on their website very clearly.

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★☆☆☆☆

“terrible service i ordered a pair of ctr360 with...”

Written on: 14/08/2012

terrible service i ordered a pair of ctr360 with overnight delevery and ts a week later and they still have not arrived they havent even been shipped yet! i hate thier website yu cant find alot of things u cant cancel my order -__-… Read Full Review

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★★★★★

“Always use pro direct as its the best”

Written on: 30/07/2012

This is the third time I have used Pro direct and im from Brisbane, australia. I have bought skins,goalkeeper protection, gloves, boots and kits. I have always had great delivery and price and people just need to reaalise that you are shopping online. I would certainly recomend it to anyone especially goalkeepers, they have the best price on gloves. WILL… Read Full Review

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★☆☆☆☆

“Fake website”

Written on: 21/07/2012 by Richardingham121 (1 review written)

Ordered shoes one month now no reply stay away from this fake website… Read Full Review

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★★★★★

“Great Service, Awesome Products”

Written on: 19/07/2012

Don't know why everybody was bashing them. Placed a phone order from Canada, the guy who took it was great, called me sir every time he addressed me. He said me package would be here in 7-14 days, and it took 6. Great products, no problems, and very cheap. The gloves I bought were 150 at my local store, got em for 62. Shipping was no problem, 20 dollars for gloves, 2 jerseys, and a water bottle. Overall, everything was positive. I would recommend ordering by phone, saves time, less confusion… Read Full Review

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★★★★★

“They are the best”

Written on: 15/07/2012 by Panchito (1 review written)

I am trying to buy some boots for my annoying son the red t 90 lasers :p it would be awesome if i fart on the owners of pro direct......thiefs!!!!… Read Full Review

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★☆☆☆☆

“Stay Away this is a SCAM website”

Written on: 12/07/2012 by davemartin (1 review written)

I ordered my Trainers 3 months ago still waiting 3 months now. Website still shows in Stock and will be deliver next day but it looks like they are fraud thats why there is no address on the website. No ans from them and i am tryong to get my refund from my bank… Read Full Review

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Guest's Response to davemartin's Review

Written on: 29/07/2012

this is their adress shown on the website..: t Bridge House, Parkhill Road, Torquay, Devon TQ1 2AL

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★☆☆☆☆

“Terrible!!! Never Using them again!!!”

Written on: 10/07/2012

I ordered a pair of football boots from ProDirectSoccer on 01/07/2012 it is now the 10th and the website still states that there awaiting stock!!! I am shocked by the terrible service and they are not replying to my emails, I will never be ordering off that site again. I paid £150+ for my football boots and they cant ever inform me when or if they are dispatched! I expected alot more from the company as it says on their website 'the professionals choice… Read Full Review

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★☆☆☆☆

“Horrible customer service!”

Written on: 10/07/2012

One month (!) ago I order shoes on prodirectsoccer.com. They told me the delivery could take 7 - 14 working days because it was a shipment abroad (from the UK to Belgium).After three weeks I sent an e-mail to the customer service to ask when my order should be deliverd because it was taking very long. They told me to they would send my contact information to the firm that is responsable for the shipment. I've sent several messages to ask why they couldn't give me concrete information, but I… Read Full Review

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★☆☆☆☆

“Unacceptable Customer Service”

Written on: 07/07/2012

DO NOT USE THIS COMPANY I placed an order on Wednesday morning for next day delivery and it is now Saturday afternoon and I am still waiting for my order to arrive!… Read Full Review

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★★★★★

“England Anthem Jacket ordered and delivered the next day!”

Written on: 29/06/2012

I was after the new 2012 England Anthem Jacket in Galaxy colour however was unable to find it in the right size at every major sports shop including JJB, JD, Sports Direct and even Umbro themselves! This is when I cam across ProDirectSoccer and thought I would google them to find out whether they were reliable or not. Havign read so many negative reviews I wasn't sure whether I should order from them. So many comments about wrong sizes being delivered and refunds not being processed etc. But… Read Full Review

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