Pro Direct Soccer Reviews - www.prodirectsoccer.com

Click here if this is your business
★★☆☆☆
2.3 / 5
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Pro Direct Soccer www.prodirectsoccer.com - Ask a question now

Media Gallery for Pro Direct Soccer www.prodirectsoccer.com

Pro Direct Soccer www.prodirectsoccer.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“No refund !!!”

Written on: 06/01/2013 by Asdama (1 review written)

I ordered boots for my son, got them very quick but they were damaged, looked like they've allready been worn, so i send them back and untill now, one month later, they still haven't refunded me !!! The customerservices don't respond on my mails !!! They stole GBP138,10 and i am very very angry now !!! There are a bunch of liars, don't trust them !!!! I also try to contact them on facebook but they blocked me. They only thing i wanted is my money back, nothing else !!!! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Viplins's Response to Asdama's Review

Written on: 06/01/2013

10 and i am very very angry now !!! There are a bunch of liars, don't trust them !!!! I also try to contact them on facebook but they blocked me. They only thing i wanted is my money back, nothing else !!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“10 out of 10”

Written on: 12/12/2012

Ordered shoes to Bahrain on the 8th of December at night and they arrived to my home 4 days later, mind you I selected express air. I usually do not write reviews but considering prodirectsoccer's reviews are extremely bad online I decided to help them with their excellent overall service. This is also the case because I attempted to order from Soccerpro weeks before and they failed MISERABLY, it was downright pathetic and once they received the money they were of no help at all and told me to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Just bad”

Written on: 03/12/2012 by Siggi66 (1 review written)

Bought 3 pairs of shoes, just send me 2 and wanted additional charge for sending the third....plus shoes were pink instead of red on the picture of the website...customers support blamed it on me and ignored my emails...sad!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“This Website is a Scam!”

Written on: 15/11/2012 by NJSoccerDad (1 review written)

They have not shipped my son's soccer cleats in over two weeks and the customer service rep said it was because of personalization. The company is a complete scam. They've been around for about a year. This is there address: PRO-DIRECT SPORT INC 3620 ROYAL SOUTH PKWY ATLANTA, GA 30349-3623 Don't buy from them - and don't trust a thing they tell you. As far as I can tell it is a small two man operation and they talk about Huge inventory but they don't have sqwat. They don't have a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DECEPTIVE ITEM DESCRIPTION”

Written on: 26/10/2012 by USsoccer (1 review written)

I ordered of pair of soccer goalkeeper gloves for my 10 year old son with finger protection as stated in their description. I received them and they do not have any finger protection on the thumbs. Since when has the thumb not been a finger? I must of missed something. I asked for a refund but they refuse saying it's not guaranteed that I will get any refund. I paid for shipping to the US, I have to pay shipping back to UK and not guaranteed that I would get a refund? Who do they think they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“rom1”

Written on: 18/10/2012

j'ai commandé une paire de f50 toute noir en cuir le 25 septembre et jusqu'a se jour le mercredi 17 octobre toujours rien reçu si quelqu'un peut me donné des conseil je pren avc plaisir impossible de les joindre et il ne répond pas au mail site d'escro… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst online store”

Written on: 18/10/2012

Experienced the rudest and worst customer service over the phone. read previous reviews and it says they don't have a phone number but obviously that doesn't make a difference. They were blunt and unhelpful with my issues. Do not buy from them!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I highly recommend prodirectsoccer”

Written on: 17/10/2012

I got exactly what i bought. The delivery time was faster then what day said that it would take. I think that the times prodirectsoccer gets bad reviews is when somebody want's special things. But if you're only after a couple of boots, then prodirectsoccer is the site for you!! I can only say good things about this site, Not a single bad thing. Thanks prodirect!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“worst customer service”

Written on: 16/10/2012 by tucsonsoccer (1 review written)

You can only communicate with this company by email. It takes 24 hours to get an answer. My daughter couldn't tell if a pair of shoes was in men's or women's size. She ordered them and and then we found out they were men's sizes. We tried to cancelled the order 12 hours after we made it but because you can only email they said it was too late. I know have a pair of $185 soccer shoes I can't return. I would never work with a company that doesn't have a phone number you can call again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Can't Get My Refund!”

Written on: 12/10/2012 by furstratedCustomer (1 review written)

I'm experiencing the same problem as another reviewer. I sent the incorrectly sized shoes back via UPS and indicated that I wanted a refund. I asked them to notify me when complete. NOTHING. I looked for a customer service phone number - NON-EXISTENT. I sent an email. A week later I got a note back that they were 'chasing' the order. Three weeks into this and no refund, no notification, nothing. How difficult is it for a company who gets great reviews from others to complete a refund… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Incorrect Item ”

Written on: 10/10/2012 by manfrommocho (1 review written)

I ordered the Diamond 2 piece pole set. When it arrived I was so anxious to open it and look at it. Th my surprised they sent me four pack of corner flag poles. Now I am being told that I will have to wait on a return label to mail back the corner flag poles.They will then shipped my order after they receive their item. Is this fair to me. I ordered the correct item & they shipped the wrong item. Can you believe this?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“fraudulent”

Written on: 05/10/2012 by ljwLJW (1 review written)

Allowed my credit card to be used fraudulently.Have informed them and have done nothing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst of the worst”

Written on: 01/10/2012

ordered some cleats when putting card it took me to the hpme page what a scam … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

S.tu88's Comment

Written on: 28/12/2012

did they take money out of your card?????????

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great Website”

Written on: 26/09/2012 by soccerreviews (1 review written)

I heard about this website from a friend so I thought i would try it out. I saw a lot of negative reviews online so i got a little worried. Once my package arrived, I was more than satisfied. The website is easy to use and very organized. The prices are pretty cheap compared to other places and you dont need a membership (use coupon code GOPRO10 for 10% off!). I have ordered from ProDirect several times now and i have never had a problem. I live in California and shipping takes 3-4 days. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tucsonsoccer's Response to soccerreviews's Review

Written on: 16/10/2012

You only have a problem if you need to return something. This company is the worst for customer service. All communication is done by email that takes days to complete.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Joshsoccer's Response to soccerreviews's Review

Written on: 10/12/2012

did it take a while for you to get confirmation about your order ? i ordered them on the weekend so does that mean they will confirm or ship during the week ?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★★★★★

“Impressive !”

Written on: 21/09/2012 by 0-rel (1 review written)

I ordered a pair of Adidas Predator (Lethal Zone - SG) on ProDirectSoccer. I can not say enough how glad I am to find this website : - Price : Unbeatable ! 40 euros saved (178 euros including delivery cost) compared to the Adidas Official website and Adidas store in Paris (btw 210 & 230 euros). Must admit that I don't understand how Adidas can not offer the best rate on their official website... - Delivery : I order the shoes on a Wednesday afternoon. They have been delivered on Friday… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Love it”

Written on: 21/09/2012

I live in belgium and i always had a great experience using prodirectsoccer, since im from belgium and germany is closer to our country i ordered them there with free personalisation! Always get my shoes about 2 weeks later, i have already ordered 4 pairs of boots on the german site and its amazing, u also get an email with a confirmation they succeeded in sending your boots … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“what a scam!”

Written on: 19/09/2012

Ordered jerseys for my son's soccer team on Aug 24, 2012. We have still not received them! No phone # for Pro-Direct that works and 4 emails not answered. I think these poor young men just lost their money! Very disappointed and disgusted. Can anybody help?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Buyer beware”

Written on: 19/09/2012 by Bobdob (1 review written)

All of the bad experiences below are still there god I wish I had checked before giving my sponsors money to them. Kits apparently delayed Never answer phone I got an email confirming cancellation of order stating 'endeavour ' to refund in 5 days that was over a month ago. So my disabled team are kit less and I feel foolish. I am extremely incensed that despite entries on here dating back to 2009 this bandit is still trading but not for much longer if I have my way. I advise anyone who has… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“no delivery, no reply from customer service”

Written on: 13/09/2012 by jay3bar (1 review written)

I ordered Adidas soocer shoes at a good price, selected overnight delivery for only $7.50. That was on Saturday 9/8. When they didn't arrive on Tuesday the 10th I emailed customer service. Same again on September 11, labeled the email second request and still haven't heard from them. The absence of a phone number makes it impossible to contact them. The order status still shows "picked," just as it did on 9/8, no sign of any shipment. Nice website but nothing behind it. I haven't seen it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“From frustration to perfection!!”

Written on: 13/09/2012 by Abildaa (1 review written)

My order wasn't registered at first, and I had trouble getting through to the company. But when I got through (using Facebook and the website), everything went smoothly! And less than a week after ordering overseas, I got the boots! Thanks! I will surely recommend the shop!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Momof5Kids's Response to Abildaa's Review

Written on: 20/09/2012

I cannot even get through on the phone # listed and 4 emails have gone unanswered. Not sure how you rated "good" customer service when the rest of us have been left w/o our money or our items purchased.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Abildaa's Response to Abildaa's Review

Written on: 20/09/2012

I can see that the company has very varied ratings - from 5 to 0 stars.. Maybe some are lucky to strike a good week?

I still wait for boots number two, which weren't in stock, so maybe this time I have a different experience - but still hope for the best!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
overview