Pro Direct Soccer Reviews - www.prodirectsoccer.com

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★★☆☆☆
2.2 / 5
32% of users recommend this
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★★☆☆☆

“WHEN IS IT GONNA DISPATCH MAN!!!!”

Written on: 19/02/2013 by Eghhyfctyftf (1 review written)

Dude I ordered 2 pairs of Nike mercurial IX and three days after I still haven't got my dispatch email yet WTF!!!… Read Full Review

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★★☆☆☆

“Dispatch anddelivery really slow”

Written on: 15/02/2013

Ordered boots with prodirect. Got email saying they had been dispatched with an Royal Mail tracking number. Two days later stil no sign of the boots on Royal Mail tracking. Then next day it appears with message. We have been informed we will have the package tomorrow. Phoned to complain got told they are short of staff and everything is taking much longer to process. This has all hapened since they moved to larger premises last year. If you want your boots within a week dont use Prodirect… Read Full Review

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Arafath_Shiyam's Comment

Written on: 18/02/2013

Did u get the tracking number when you use the express delivery or standard delivery

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★★★★★

“Best site ever”

Written on: 25/01/2013

Pro direct is awesome for all your football needs. I play GK in my state division in australia and pro direct provides me with a whole wide range of boots and gloves to choose from, at bargain prices. Paying for it is simple. All u do is put ur email, credit card and address in and it alerts u through email instantly explaining whether ur credit card has gone through and it tells u how long it will take. Delivery takes 1-2 weeks to australia from UK and it delivers right to ur doorstep… Read Full Review

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X4Vs's Comment

Written on: 06/02/2013

How do you get the boots delivered to Australia?

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★☆☆☆☆

“the first and last time”

Written on: 14/01/2013

I ordered one pair of shoes and a shirt. After 2 weeks the shirt arrived but the shoes didn't. Then I saw that the shirt had the wrong colour but I didn't send it back because it would have taken too much time. One week later I received an E-mail and they told me that the shoes weren't available anymore... I got really angry because they let me wait 3 weeks until they told me that the shoes weren't available and I had to buy some shoes sonewhere else. I made me experience and I would never… Read Full Review

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★☆☆☆☆

“Poor customer service.”

Written on: 13/01/2013 by Fairdealforshoppers (1 review written)

Prodirect fine if all is well with product but if item is faulty they don't want to know. Bought pair of boots £150. After one hours use colour came off and right boot showed signs of splitting at front. Sent straight backand asked to exchange for different model or refund. Told that boots not suitable for astro and it was son's own fault that boots worn this way after one hour. Info on website only stated that boots ideal for use on firm natural surface (which was in small print) did not say… Read Full Review

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★★★★★

“'absolutely brilliant'”

Written on: 12/01/2013 by JasonB2000 (1 review written)

My son wanted some new Nike CTR360 Libretto III SG boots size 6.5. I looked around and Pro Direct Soccer where the only ones who had the boots in 6.5. Not knowing who Pro Direct Soccer where I checked review sites, which gave poor reviews. However knowing people generally only spread bad news I took the risk and I'm happy to say that the service was 'absolutely brilliant'. From order the boots took only 3.5 days to be delivered. I would definitely recommend them and use them again. Good… Read Full Review

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★☆☆☆☆

“No refund !!!”

Written on: 06/01/2013 by Asdama (1 review written)

I ordered boots for my son, got them very quick but they were damaged, looked like they've allready been worn, so i send them back and untill now, one month later, they still haven't refunded me !!! The customerservices don't respond on my mails !!! They stole GBP138,10 and i am very very angry now !!! There are a bunch of liars, don't trust them !!!! I also try to contact them on facebook but they blocked me. They only thing i wanted is my money back, nothing else !!!! … Read Full Review

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Viplins's Response to Asdama's Review

Written on: 06/01/2013

10 and i am very very angry now !!! There are a bunch of liars, don't trust them !!!! I also try to contact them on facebook but they blocked me. They only thing i wanted is my money back, nothing else !!!!

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★★★★★

“10 out of 10”

Written on: 12/12/2012

Ordered shoes to Bahrain on the 8th of December at night and they arrived to my home 4 days later, mind you I selected express air. I usually do not write reviews but considering prodirectsoccer's reviews are extremely bad online I decided to help them with their excellent overall service. This is also the case because I attempted to order from Soccerpro weeks before and they failed MISERABLY, it was downright pathetic and once they received the money they were of no help at all and told me to… Read Full Review

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★☆☆☆☆

“Just bad”

Written on: 03/12/2012 by Siggi66 (1 review written)

Bought 3 pairs of shoes, just send me 2 and wanted additional charge for sending the third....plus shoes were pink instead of red on the picture of the website...customers support blamed it on me and ignored my emails...sad!… Read Full Review

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★☆☆☆☆

“This Website is a Scam!”

Written on: 15/11/2012 by NJSoccerDad (1 review written)

They have not shipped my son's soccer cleats in over two weeks and the customer service rep said it was because of personalization. The company is a complete scam. They've been around for about a year. This is there address: PRO-DIRECT SPORT INC 3620 ROYAL SOUTH PKWY ATLANTA, GA 30349-3623 Don't buy from them - and don't trust a thing they tell you. As far as I can tell it is a small two man operation and they talk about Huge inventory but they don't have sqwat. They don't have a… Read Full Review

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★☆☆☆☆

“DECEPTIVE ITEM DESCRIPTION”

Written on: 26/10/2012 by USsoccer (1 review written)

I ordered of pair of soccer goalkeeper gloves for my 10 year old son with finger protection as stated in their description. I received them and they do not have any finger protection on the thumbs. Since when has the thumb not been a finger? I must of missed something. I asked for a refund but they refuse saying it's not guaranteed that I will get any refund. I paid for shipping to the US, I have to pay shipping back to UK and not guaranteed that I would get a refund? Who do they think they… Read Full Review

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★☆☆☆☆

“rom1”

Written on: 18/10/2012

j'ai commandé une paire de f50 toute noir en cuir le 25 septembre et jusqu'a se jour le mercredi 17 octobre toujours rien reçu si quelqu'un peut me donné des conseil je pren avc plaisir impossible de les joindre et il ne répond pas au mail site d'escro… Read Full Review

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★☆☆☆☆

“Worst online store”

Written on: 18/10/2012

Experienced the rudest and worst customer service over the phone. read previous reviews and it says they don't have a phone number but obviously that doesn't make a difference. They were blunt and unhelpful with my issues. Do not buy from them!… Read Full Review

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★★★★★

“I highly recommend prodirectsoccer”

Written on: 17/10/2012

I got exactly what i bought. The delivery time was faster then what day said that it would take. I think that the times prodirectsoccer gets bad reviews is when somebody want's special things. But if you're only after a couple of boots, then prodirectsoccer is the site for you!! I can only say good things about this site, Not a single bad thing. Thanks prodirect!… Read Full Review

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★☆☆☆☆

“worst customer service”

Written on: 16/10/2012 by tucsonsoccer (1 review written)

You can only communicate with this company by email. It takes 24 hours to get an answer. My daughter couldn't tell if a pair of shoes was in men's or women's size. She ordered them and and then we found out they were men's sizes. We tried to cancelled the order 12 hours after we made it but because you can only email they said it was too late. I know have a pair of $185 soccer shoes I can't return. I would never work with a company that doesn't have a phone number you can call again… Read Full Review

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★☆☆☆☆

“Can't Get My Refund!”

Written on: 12/10/2012 by furstratedCustomer (1 review written)

I'm experiencing the same problem as another reviewer. I sent the incorrectly sized shoes back via UPS and indicated that I wanted a refund. I asked them to notify me when complete. NOTHING. I looked for a customer service phone number - NON-EXISTENT. I sent an email. A week later I got a note back that they were 'chasing' the order. Three weeks into this and no refund, no notification, nothing. How difficult is it for a company who gets great reviews from others to complete a refund… Read Full Review

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★☆☆☆☆

“Incorrect Item ”

Written on: 10/10/2012 by manfrommocho (1 review written)

I ordered the Diamond 2 piece pole set. When it arrived I was so anxious to open it and look at it. Th my surprised they sent me four pack of corner flag poles. Now I am being told that I will have to wait on a return label to mail back the corner flag poles.They will then shipped my order after they receive their item. Is this fair to me. I ordered the correct item & they shipped the wrong item. Can you believe this?… Read Full Review

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★☆☆☆☆

“fraudulent”

Written on: 05/10/2012 by ljwLJW (1 review written)

Allowed my credit card to be used fraudulently.Have informed them and have done nothing… Read Full Review

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★☆☆☆☆

“Worst of the worst”

Written on: 01/10/2012

ordered some cleats when putting card it took me to the hpme page what a scam … Read Full Review

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S.tu88's Comment

Written on: 28/12/2012

did they take money out of your card?????????

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★★★★★

“Great Website”

Written on: 26/09/2012 by soccerreviews (1 review written)

I heard about this website from a friend so I thought i would try it out. I saw a lot of negative reviews online so i got a little worried. Once my package arrived, I was more than satisfied. The website is easy to use and very organized. The prices are pretty cheap compared to other places and you dont need a membership (use coupon code GOPRO10 for 10% off!). I have ordered from ProDirect several times now and i have never had a problem. I live in California and shipping takes 3-4 days. I… Read Full Review

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Tucsonsoccer's Response to soccerreviews's Review

Written on: 16/10/2012

You only have a problem if you need to return something. This company is the worst for customer service. All communication is done by email that takes days to complete.

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Joshsoccer's Response to soccerreviews's Review

Written on: 10/12/2012

did it take a while for you to get confirmation about your order ? i ordered them on the weekend so does that mean they will confirm or ship during the week ?

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