Pro Direct Soccer Reviews - www.prodirectsoccer.com

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★★☆☆☆
2.3 / 5
33% of users recommend this
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★☆☆☆☆

“Rubbish service all round”

Written on: 23/07/2013

Sent me the wrong size trainers size 10 instead of a 9. So was told to send them back which cost 10 pounds!! No delivery refund thou due to them sayin they were a 9 ??? Defo 10 on the trainers and box never buy from these again!!… Read Full Review

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★☆☆☆☆

“customer service is a waste of time”

Written on: 19/07/2013

customer service is a waste of time and the returns manager is also, return a £110 pair of boots that split within a month of purchasing,and they didn't want to know, do waste your time or money with the company. beware!!… Read Full Review

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★★★☆☆

“I checked my bank account after I purchased them and...”

Written on: 12/07/2013

I checked my bank account after I purchased them and it said my purchase was still pending. How long will it take to approve?… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 06/06/2013 by Shun917 (1 review written)

When the order goes well, not bad, but when the order has any trouble, ProDirect is a nightmare to deal with. Story short, they don't accept returns, or exchanges, so you better be sure you got the right size or that they don't make a mistake because once its shipped, that's it… Read Full Review

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★☆☆☆☆

“only name pro”

Written on: 21/05/2013 by ericsaintesteve (1 review written)

bad package (error t shirt), no communication, lost money… Read Full Review

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★☆☆☆☆

“get faulty item, they doesn't refund”

Written on: 19/05/2013

BE AWARE, this site is scam, as usual 1 form 5 items is faulty, I got nike mercurial that was tore, they said they can do nothing and refused to refund… Read Full Review

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★☆☆☆☆

“Abysmal”

Written on: 07/05/2013

Order 3 pairs of Limited edition boots for £900. They accidently cancelled my order and then told me the boots had sold out and there was nothing they could do. Terrible customer service from start to finish. Will not use again… Read Full Review

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★☆☆☆☆

“My daughter missed an entire soccer season waiting on...”

Written on: 06/05/2013

My daughter ordered her favorite shoes in March (beginning) and it is now May, with only a few weeks left of her soccer season and have not received her shoes. I have emailed over 12 times and they have only responded once in April saying her shoes would some in 3 to 5 days we now have waited another month. Still trying to get an update on her order and have had NO response what so ever. At this point I feel like they have just taken my money and ran. Please do not use this site, I would not… Read Full Review

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★☆☆☆☆

“Slow delivery. Really Slow Delivery. 0 Customer Service”

Written on: 01/05/2013

So I order a pair of Adipure cleats on April 11. Today, it's May 1st. They emailed me two days ago that the shoes had shipped. Almost 3 weeks to make a shipment (shipping was between 5 and 7 days). Tried to find a number to call to cancel the order. Well, no US number, just email. Called England, they gave me the wrong email address. Found the right email, emailed them to cancel, still no response. My advice, pay the extra 10 dollars from other sites, and have the peace of mind of your order… Read Full Review

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★☆☆☆☆

“HORRIBLE”

Written on: 27/04/2013

I preordered the new Nike ctr360 ACC fully paid and they tell me a month later that they no longer have them in stock… Read Full Review

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★★★★★

“PERFECT!”

Written on: 26/04/2013 by MEESTERPOLAT (1 review written)

I live in Holland. I ordered the Adidas LZ and the delivery was very fast. On the deliveryday i received a message with deliverytime! I was very pleased, especially when I read the negative experiences of some people. Next time I will order again at Pro Direct Soccer. I recomended all my friends who plays soccer! Greetings from Amsterdam… Read Full Review

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★★★★★

“amazing”

Written on: 25/04/2013

really good company. fast delivery and really good customer service… Read Full Review

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★☆☆☆☆

“such a scam webite”

Written on: 17/04/2013

boots taking weeks to come still have not come...2/3 business days I dont think so… Read Full Review

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★☆☆☆☆

“Rugby Boots - Prodirect”

Written on: 14/04/2013

Rubbish, avoid this dishonest seller. Promised leather boots in advert received inferior man made material boots. Returned item and refunded cost of item but, have not refunded ANY postage costs totaling £9 despite it being their fault. Buying from this site is a costly mistake… Read Full Review

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★★☆☆☆

“UNBEARABLE!”

Written on: 12/04/2013 by edenhazard17 (1 review written)

i ordered a pair of vapor ix football boots 2 weeks ago and they still haven't even dispatched yet my old boots are worn out and i am still waiting to receive my email the wait is unbearable and i cant take it anymore i'm thinking of cancelling the order!… Read Full Review

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★★★★☆

“Good kit pleased with service”

Written on: 03/04/2013 by pcpoorly (1 review written)

Ordered a 7 piece 5 a side kit with sponsor logo. Double checked that they received the artwork through website which they hadn't so sent it by email. Nichola was very prompt in dealing with our order. During the 2 week wait found these reviews I tbh browned myself - but I needn't worried. Next thing I knew received a text with tracking details and order arrived when promised. Kit is good quality for indoor - but I imagine a bit flimsy for the rough… Read Full Review

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★☆☆☆☆

“TWO MONTHS!!!”

Written on: 27/03/2013 by madmara (1 review written)

I placed an order for boots on the 28th of January from Portugal. Normally if I order anything from the UK I will receive it 10 - 14 days later. Apparently the first time the boots got lost in the mail. But I had to constantly phone and push them to find this out, at my expense of course. They charge you for incoming calls. But because I really needed the boots I asked them to resend them. I was told that within 2 days they would be on their way again and would receive a new tracking number. A… Read Full Review

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★☆☆☆☆

“Unprofessional - avoid”

Written on: 26/03/2013 by 11jacqueline (1 review written)

Have just given up and asked for a refund. Ordered Astros over the phone Sunday 24 March paid extra for next day delivery ( advised would be delivered Tuesday. I would receive an e mail with a tracker no To check on delivery.Tuesday morning no e mail rang Pro Direct spoke to [name removed] to be told there had been a problem processing payments and my order would be guaranteed delivered Wednesday. Then received an E mail Tuesday 16.30 stating I would not receive my order until 2nd April… Read Full Review

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★☆☆☆☆

“Every time I tried to select an item to purchase it...”

Written on: 24/03/2013

Every time I tried to select an item to purchase it took me back to the home page. Fuggin useless… Read Full Review

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★★★★★

“value and efficiency”

Written on: 14/03/2013

We've bought several pairs of boots over the years and all are delivered to Australia in about 1 week, perfect condition, as described and great value for money.Ripped off by Aussie stores in past but pro direct are brilliant. Saved hundreds of dollars. Strongly recommended… Read Full Review

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