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Written on: 05/11/2008 by IhateProDirect (2 reviews written)
Ordered 10 items of clothing from Pro Direct Soccer to use as a business uniform for my sports coaching company and was told that the items were out of stock but would be with me in 14 days.
On the 16th day after I'd placed the order I called them up and was redirected to Teamwear who said that it was the manufacturers fault and they told me I would be emailed with an order delivery date. No email was ever received by me.
On the 21st day after placing the order I called again asking where my… Read Full Review
Written on: 01/11/2008 by tlgraden (1 review written)
I ordered a pair of boots before the season started based on the dropped down menu under sizes. The drop down listed the boots in US sizes, which I wanted. When I received, they were in UK sizes, which was a full size too large. I feel the error is on the side of how the website and the back room shipping are connected. When I returned, I received an email stating the boots were shipped, however no tracking information. It also included another charge for shipping, even though their… Read Full Review
Written on: 20/10/2008 by DOWER1982 (1 review written)
Pro Direct Soccer is a fantastic website, offering up the very latest boots and other football gear. Great choice of boots - to suit all price ranges.. and also found boots that i was unable to do so on other sites. Great choice, fast delivery… Read Full Review
Written on: 20/10/2008
purchased a pair of f50.8 prolite boots and shinpads. boots arrived minus a set of studs plus the pads were now out of stock. told they were on back order. i emailed asking for my set of studs that were missing and got a seemingly standard response email saying send the goods back, but they have been used by me already so they only accept in original condition, so no chance of refund. then received email saying pads order has been cancelled. to top it off, wore the f50.8 tunit boots for 2… Read Full Review
Written on: 09/10/2008
Even though I paid so much for delivery it still did not arrive on time. I had to contact them 3 times just to ask where my items were and the best they could come up with is 'your items have been dispatched, they will be with you in 3-5 working days' even though I had already waited 2 weeks… Read Full Review
Written on: 25/09/2008
I order my football boots on a Thursday evening, by Saturday they had sent me an email saying they weren't in stock and weren't sure when they would be back in. I decided to ring in spoke to the worst customer service girl ever just yes and no answers. I then rang back and spoke to a more helpful employee that said they would be in by the end of the week. I then received another email about it on Tuesday evening saying that they weren't going to get them in and they had cancelled my order… Read Full Review
Written on: 12/04/2008
This is a really good site and has everything you would need. www.prosoccerdirect.com looks great. I came across the site and was looking for some new football boots but came away for allsorts of other kit as well. I got some training tops and socks. I even ordered a captains armband for my team.
If you run a team as well you can also get loads of training equipment as well. This is a really great site to look at and they didn't disappoint with their service either… Read Full Review
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