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Written on: 24/05/2010
Took an order for items which weren't in stock and put my order through twice by mistake and have to wait til I have received goods and posted them back at my expense for a refund. Not impressed… Read Full Review
Written on: 11/05/2010
ordered football boots for my son for a football tourament --- promised delivery one weekend, never got delivered, phoned customer services, they promised these would be sent out ASAP, never received them. Phoned their customer services again, poor service from adviser. Still waiting for delivery.
If you want a pair of football boots online, and can not wait, buy from a shop as Pro-direct are happy to take your money, but fail to deliver the goods on time… Read Full Review
Written on: 11/04/2010
Bought my son a pair of Puma V1.08 FG Junior Size 5.5. No problems what so ever. Took a little bit longer than expected for delivery because the package was held up at Canada Customs for a bit. But once recieved the shoes were in mint condition and size was right on.No complaints from me . Would recommend and would buy from them once again… Read Full Review
Written on: 01/04/2010
Ordered Puma King XL on Thursday 25th March 2010, and they arrived yesterday Wednesday 31st March, so under a week, which is very good, im in Dublin, Ireland. Delivered via DPD and I could track the delivery very easily from their site. I would definetly recommend pro direct and DPD, very efficient service and the boots fit perfectly and they were great value… Read Full Review
Written on: 25/03/2010
absolutely terrible service.
ordered goods which were said to be in stock.
got an e mail saying goods would be with me within 7 days.
9 days later, nothing.
e mailed to ask what was happening and advised goods would be with me in a few days.
15 days later, nothing. further 2 e mails sent and not even a response. they have taken the money from my account though.
thinking of buying from this company ? dont. cannot be trusted.
would give them 0 out of 5 if i could have… Read Full Review
Written on: 02/12/2009
I recently ordered a pair of Adidas F50is and I am, so far impressed with the service. I sent an email at about 9 pm one night and they replied at about 6 am the next day. I have yet to receive my shipment because i ordered it 5 days ago and I shipped international. They were a little delayed on the email about confirmation and shipping. But I am so far impressed… Read Full Review
Written on: 16/10/2009
I BOUGHT A PAIR OF ADIDAS PREDATOR POWESWERVE PERSONALISED BOOTS IN A SIZE 4, MADE SURE I ORDERED A SIZE BIGGER AS MY SON IS ONLY A SIZE 3. THE BOOTS WERE DEFINATELY NOT A SIZE 4. HE HAS OTHER ADIDAS SIZE 3 THAT STILL FIT HIM NOW. I AM IN A DISPUTE WITH THEM AND HAVE BEEN INTO ADIDAS WITH THE BOOTS AND, WELL NOT TELLING BUT WILL GET MY MONEY BACK.
SPOKE TO THE MANAGER WHO, WELL CAN I SAY WAS RUDE AND ABRUPT AND VERY CONDESENDING. I WILL NOT BE RECOMMENDING THIS COMPANY TO ANYBODY. I… Read Full Review
Written on: 01/10/2009 by ReviewerNick (1 review written)
Ordered my goods (2 pairs undershorts & some normal shorts), all items were in stock. Email confirmation said my items would be with me within 3-5 working days but that an email would be sent on dispatch. On the 6th day I rang them as nothing had arrived & I had not received an email confirming dispatch. I was told that the items had been allocated to me but just had not been sent out. They offered to send the items out via Next Day Delivery. This is my first, and last, time ordering from… Read Full Review
Written on: 21/09/2009 by christleton (1 review written)
Still waiting for 14 personalised Puma shirts and shorts from Pro Direct Soccer ordered 6 weeks ago. Took many attempts for them to get the order right in the first place (they even sent me a confirmation for an order placed by someone in Romania). Have checked a number of times to hear a variety of excuses - shirts have not arrived, they're in boxes outside ready to be unloaded, they've arrived but as there were only 10 we've had to reorder all 14 again (why not just give me the 10 and reorder… Read Full Review
Written on: 09/09/2009
I ordered a pair of Total 90 Laser 2 From ProDirectSoccer website on 03/09/2009. Perfect service, contacts and product. My cleats arrived today 08/09/2009 in Italy, all was perfect, box, accessories etc. 5* I'd reccommend this site to everyone from every place in the world… Read Full Review
Written on: 22/05/2009
I ordered a pair of puma footy boots tuesday evening about 7:30 pm from Pro Direct Soccer, and got to know, that i would get them with in 7-14 days. And already after 3 days they came with the mail. The long sending time i got to know first was, because I live in Denmark… Read Full Review
Written on: 27/04/2009 by Thomsoc01 (3 reviews written)
I ordered with Pro Direct Soccer before reading the reviews on this site and have to say I was somewhat concerned. I need not have worried! I ordered a pair of personalised football boots for a young family member. I received the boots within 5 working days and they are absolutely perfect. The transaction went smoothly from start to finish, from placing the order to tracking and receiving the boots. I would have no hesitation in recommending Pro Direct Soccer and it's safe to say I will return… Read Full Review
Written on: 06/04/2009
really happy with the service at pro-direct. although there was a slight delay with the release date for my boots i was called and told exactly what was happening and when i could expect them. i do a lot of shopping online and i have never been called by any other company to tell me about my order. top notch… Read Full Review
Written on: 23/03/2009
I ordered two Puma boots from Pro Direct Soccer on the 18th of March. They arrived today. That's only 4 working days, and I live in Hungary! The webby said this could've taken 7-14 working day, but they came in 4 days! Delivery is super fast.
The bad point, that the shoes are not the same as shown on the webby. But my one looks better :D
I can fully advice this website for anyone… Read Full Review
Written on: 03/02/2009 by GBCANITB (1 review written)
I purchased my Son a pair of football boots - when they arrived they were too small - he tried one boot on, inside the house. We returned thm via UPS the following day... I have just received a phone call from Pro Direct Soccer, apparently they are unable to exchange for a larger size as the boots have mud on one of the studs... How can you wear a pair of boots and have mud on one stud????… Read Full Review
Written on: 19/01/2009
Pro Direct Soccer. I live in ireland, bought a pair of adidas preds and came in in 1 week. no hassle!… Read Full Review
Written on: 22/12/2008
i live near pro direct and will only buy my football boots from them because they are great value and so helpful (the shop in torquay), as for the website ive ordered a pair of indoor trainers and goalkeeper gloves and there doesnt seem to be a problem at the moment so i cant complain. the website looks very professional and good to use. i also ordered my 5 a side kit from the site, which didnt take too long to come so i cant complain… Read Full Review
As rated by our community of reviewers
" Excellent service " Read More
" Great,efficient service " Read More
" Web to shop " Read More
" Restock fee charge before it even made it to the warehouse " Read More
" Inaccurate total pricing. FREE does not mean FREE " Read More
Written by treyflyen