Gala Bingo Reviews - www.galabingo.co.uk

★★☆☆☆
1.6 / 5
16% of users recommend this
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★☆☆☆☆

“WORST SERVICE EVER”

Written on: 17/06/2013

Joined Gala Bingo on Thursday, deposit went through straight away. I won £50 but seems impossible for me to get my winnings. The withdrawal sat in their "Pending" queue for 2 days. I was also sent an email asking for various identification documents. I sent a copy of my passport and an official Government income tax letter, showing my address. They refuse to accept this and are asking me to send a full bank statement. I am refusing to do this as I deposit with Pay Pal, which is meant to… Read Full Review

Becksd1990's Comment

Written on: 21/06/2013

Hi I also have had problems with this site! They are telling me I deposited £50 when I know i clicked £10 but it's my word against theirs so there's nothing I can do, I also won £30 and tried to withdraw it and it's pending until I get verification.... I have sent them my tv licence but haven't heard anything yet but hopefully I do soon! I would not recommend gala bingo to anyone unless they want their money robbed off them!

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Scarlettsmith's Comment

Written on: 14/10/2013

The exact same thing is happening to me right now. I would be greatful of any advice you can give me in getting my money.

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★☆☆☆☆

“Absolutely AWFUL!!!!”

Written on: 31/05/2013 by babyblu89 (1 review written)

Joined spent a massive amount of money ! Which I know thats how gambling works but I done this and NEVER got a promotion or anything! So phone and spoke to a useless customer service team who couldnt care less!!! I asked to close my account they were like yeah fine !! No idea!!! Will NEVER be recommending and will also be writing an official letter of complaint!… Read Full Review

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★☆☆☆☆

“Worst bingo site ever”

Written on: 26/04/2013

What a joke thay r I won £30 and thay say thay want see bank statement so sent them copy and then said wasn't good as was copy hello I email um so phone and was on hold 46 mins so put phone down and phoned again 3.14 am and again no answer after 53 minutes gala your rubbish and tombola better site hope after I've reported you lose members oh by the way it's craigncaz2009 your ex player you have now banned so pay up… Read Full Review

Angelovthenorth's Comment

Written on: 07/05/2013

Yes me also they are quick enough to take our cash I'm still waiting for my Winn gs it's a pure joke

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Xxxcrowmanxxx's Comment

Written on: 17/06/2013

Same thing is happening to me. I use Pay Pal to avoid all this disclosing bank and card details to companies and people. They take an eternity to reply to emails, only managed to use the Live Chat once, nobody replies usually. Impossible to get through via the telephone. The customer service has to be the worst I have ever known. They are quick enough to take funds, but appear to stall when paying out any winnings.

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★★★★★

“GalaBingo.com is great!”

Written on: 16/04/2013 by eyalindub (0 reviews written)

Just joined Gala Bingo and it is really great. Pretty new to online bingo so I was surprised with all the feature and especially the promotions. Thanks, Jacky … Read Full Review

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★☆☆☆☆

“Waste of money ”

Written on: 06/04/2013 by jett09 (1 review written)

Never got my free bonus when i spent £10, emailed three times not got any reply from them regarding the matter i have also phoned them and got no joy either. The live chat dont work. CM's are not very helpful. Will not be recommending this website to anybody they are a waste of money. False advertising just to get new customers… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 13/03/2013 by stuartjgass007 (1 review written)

can or has anyone been able to get in touch with the customer service team of this poor site as iv called 5 times and stayed on the phone just to here a ring tone and a woman saying every 40 secs thankyou for holding your call will be answered shortly… Read Full Review

Grace4Ford's Response to stuartjgass007's Review

Written on: 14/03/2013

This is wat I'm getting after winning 300pound which they have not paid me !!!

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★☆☆☆☆

“same winners ”

Written on: 06/03/2013

I started playing gala bingo on line has it was ona special offer in the gala club but i have noticed its the same winners every day ok i thought it was that they was very lucky but when a person wins day in everyday then you start to wonder i was only playing for 1 day when people was talking about dawn then after a few days i understand what they was talking about she always wins the big games everyday 2 lines and the full house no i dont think she is lucky i think its all a fix… Read Full Review

Xpee's Comment

Written on: 22/03/2013

i noticed same names always winning theses are not players winning just computer says n......o.....its a fix .

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Mumbojumbo's Comment

Written on: 08/08/2013

you are right. i've been a member for years,... 8 years or so... today, as like 8 years ago, the same people are still winning a fortune. statistically their winnings are impossible. they have "house players", like all online bingo sites... these are accounts that gala set up so they can 'win' the majority. gala employees play on these accounts and sometimes "chat" in the chatrooms to give you the impression that they're real people. they ARE real people, but they work for gala. the money goes right back to gala in untaxable winnings.

online bingo is a scheme, they can set their own profit margins with any platform they use, and do. all i can recommend is that you don't waste any more cash on these sites, if you must gamble, do it in a live bingo place rather than online, it's the ONLY way you have a FAIR chance.

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★☆☆☆☆

“If you don't like money join Gala!”

Written on: 03/03/2013 by LuckyPaulh1962 (1 review written)

I have been playing on gala for two years now and I have spent thousands upon thousands! This site is a joke! I originally played bingo but after a year of watching the same people win time and time again I decided to give it a miss! My theory is that these people that constantly win are either non existant or play at the actual clubs. I do not join in with their inane chat rooms but I have witnessed conversations between the over exuberant CH's and various "Suck Up" punters that could suggest… Read Full Review

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★☆☆☆☆

“Gala Bingo has to be the worst website out there, like...”

Written on: 02/03/2013 by cellsius22 (1 review written)

Gala Bingo has to be the worst website out there, like people say, same old faces winning over and over again and for very little return. For example, a room could have 99 players each purchase 20-40 cards for 20p each, this means the site has taken on average £600 for every game and payouts £15-20 for the full house, which sums up Gala Bingos percentage payout on their slot games too. Personally I spent £5000 on a slot game one evening playing at a £1 stake, highest win being £5 over 6… Read Full Review

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★☆☆☆☆

“Scandal ”

Written on: 23/02/2013

I joined gala bingo mobile site deposited a few times played over some days and won £200 which I banked after a week I emailed them to see why my winnings hadnt been deposited to my bank and got one back stating my account had been locked as I hadn't provided enough information when I joined!! I emailed back reminding them that they had enough info to take money from me but when I want my winnings they won't provide them I have tried on several occasions to phone the help line number with no… Read Full Review

Pooniepie's Comment

Written on: 19/04/2013

I've deposited £142 in total and after winning eventually i was told there had been a mistake and was given £10 bingo bonus instead. I've since won 2 more times making £70 to withdraw and now they're telling me they need more info and my account is blocked. Not bad to say i joined through a gala bingo hall and have spent over 2 hours on the phone and waited over a month without payment still. Do not use this site

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★☆☆☆☆

“Do not join”

Written on: 13/02/2013 by scamscamscam (1 review written)

Joined Gala and was allowed to play in Newbie Room for several days.Same people keep winning.Took a note of the names to make sure I was not imagining it.My Mum joined and in her free play the same thing happened.As up to 200 players by the law of averages this would not happen. Stay away… Read Full Review

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★☆☆☆☆

“what a fiddle”

Written on: 12/02/2013 by babs1942uk (1 review written)

got email yesterday..specifically for me sying deposit £5 and spend on bingo..get £30 bonus instantly. Deposited £10, spent all on bingo online...NO BONUS. Put question on so called "Live Help" NO RESPONSE WHATSOEVER. Sent email and copy of their "Offer" querying why no bonus and guess what...NO ANSWER!! Well we live and learn… Read Full Review

Glomas1969's Response to babs1942uk's Review

Written on: 20/01/2014

Wish I had read all the reviews before I joined them they are a total rip off no sign up bonus no winnings n replies to emails or calls n I've won n they have suspended it because I haven't provided Id which they never asked for if they need it so badly with regulations etc how come they let you play in the first place and then only try and dodge when you win stay clear it's not worth the hassle

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★☆☆☆☆

“rip off”

Written on: 24/01/2013

won a share of the jp on sat and this is the only bingo online that hasnt paid and all they keep sayin it will get sorted nearly a week now and they said 48 hours no help from online chat or even when u ring them… Read Full Review

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★☆☆☆☆

“this website is one big con!!”

Written on: 16/11/2012 by xx-linzi-xx (1 review written)

This website Gala Bingo is one big con!! I signed up because the welcome bonus looked amazing, deposit £10 and get £30 to play with. However I wasn't told anywhere that this deposit had to be spent on bingo, as I had already spent money on the slot games. I queried why I never had a bonus, 3 times with live live 24/7 help, when they finally answered I was told i needed to spend all £10 on bingo, so i couldn't get my bonus. However the next day I did have £15 credited on. But then my account… Read Full Review

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★☆☆☆☆

“They should be wearing mask's”

Written on: 04/11/2012

WORST bingo ever they take take take and when you phone they delete your account without your say so STAYCLEAR!!!!!!!!!!! Watchdog should really get involved in this bingo because they cant get away with it… Read Full Review

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★☆☆☆☆

“Do Not Go!”

Written on: 28/09/2012

I have been a gala member for nearly ten years! and at the beginning it was a good club, Now I feel like a psychic knowing who is going to win every week! It's that bad I proved it to my friends by pointing out who was going to win before we started playing! Do Not Go it's not worth it as you will be constantly losing unless you are one of the chosen special few who they let win. I used to play on the coin slots all the time, I would not recommend as the pay out is extremely poor. Mecca is… Read Full Review

Lunidee's Comment

Written on: 30/09/2012

I agree, we went and pointed out five people who would win before the session started and four out of the five won, I don't think luck has anything to do with it at Gala bingo, if you are on the winners list you will win and if not you are not you won't, it is like burning money but when you say anything to the management they just expect you to take the view that it is pure luck, it is pure micky taking, people are not as stupid as you think Gala

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Lscarrott's Comment

Written on: 31/01/2013

yes i agree with what lunidee is saying ive been to bingo only yesterday and the same person won 8 times. I also find some of the gala staff rude and not very pleasent to talk to. The canteen to isnt very good over priced food and drinks

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★☆☆☆☆

“Cheating gangsters”

Written on: 20/08/2012

Out of all the bingo sites I have played, this is by far the worst both on line and land bingo, their fruit machines constantly take a lot of money with very litte payout, I think we all know and expect to lose some but not thousands. And not once could I ever say that I was up, it gets to the stage where you end up chasing your money and losing even more. SO DONT PLAY THIS SITE, if you enjoy Bingo go to Tombola brilliant site… Read Full Review

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★☆☆☆☆

“worst bingo site ever !”

Written on: 19/08/2012 by mumanddeb (1 review written)

me and my mum play in club every week for 10 years, they brought out some vouchers for online bingo bonus, so we opened an account in club came home tried to log on and the troubles started ! first off the password had been filled in wrong so i spent 30 mins on the phone just trying to get logged in problem solved. A hour later after we spent the deposit money we expected our bonus but nothing so once again i rang the helpline spent another half hour getting the bonus loaded on came off the… Read Full Review

Galabellevue's Response to mumanddeb's Review

Written on: 07/09/2012

Hi mums&deb can I ask which gala bingo club you play at ?

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★☆☆☆☆

“Gala BingoTower park Poole Not fair”

Written on: 30/07/2012

Been going to Bingo for over a year now and had enough not a sore loser but there is something going on there my first point is they have started changing the prize money after everyone is in the building stating that ticket sales are down well they take your money happily first it is like placing a bet and having the odds changed later but my biggest point is I think it is rigged on Sunday last week there was about 40 people playing and one touch pad won 8 times those odds are massive but you… Read Full Review

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★★★☆☆

“Bingo Nights”

Written on: 13/07/2012 by JennGorms (3 reviews written)

I love playing bingo, it's a really fun night out. I would never spend money on it tho! I got to my local Bingo Halls on fre-bingo night and have lots of drinks there, I hardly win but I enjoy the atmosphere and how updated and clean the hall is. I tried playing online once, and I didn't even go through with the registration, the website needs urgent tlc. … Read Full Review

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