Jet2holidays Reviews - www.jet2holidays.com

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“Just returned from Majorca. The flight was delayed by...”

Written on: 12/08/2010

Just returned from Majorca. The flight was delayed by 9 hours (without a word of apology from anyone) and the return transfer coach didn't pick me up. So I was left stranded and had to get my own taxi to the airport at a cost of almost 50 euros.

The snag with Jet2 is that it isn't a proper package holiday company and there are no resort reps. They just book the individual components for you. If something goes wrong you're left to sort it all out yourself… Read Full Review

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“We booked a week in June to Turkey, flight ok and on...”

Written on: 05/08/2010

We booked a week in June to Turkey, flight ok and on time, upon arrival at hotel found that Jet2 had over booked, we had to ring Leeds as there was no rep in the resort, and were told to 'just get a taxi' to the alternative hotel, fortunately the hotel manager came to our aid and arrange the transfer bus to come back and collect us. We were taken 5 miles out of our chosen resort, needless to say we were not happy and after several calls to Leeds we were transferred to another hotel, and… Read Full Review

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“I booked for my self and a friend an all incliusive...”

Written on: 10/07/2010

I booked for my self and a friend an all incliusive holiday to the algarve for five nights. Having arrived at Leeds/Bradford to check in we were informed that our plane had been cancelled because another flight needed our plane then some minutes later were were informed that our plane had a technical hitch and we were booked on another flight 24hrs later ! One young lady working for Jet2 informed us that we would have to make our way home and return the next day (all the ay to Doncaster)… Read Full Review

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“Took a 1 week all inclusive package to Tunisia in June...”

Written on: 29/06/2010

Took a 1 week all inclusive package to Tunisia in June 2010 (Hotel El Mouradi Palm Marina). No rep on Airport arrival,1 hour wait on coach plus 1 hour 15 min. transfer via 12 hotels, no rep on coach or at 4/5 star hotel. Rooms not available on time, given ground floor room with view of brick wall(what sea/pool view!). Relocated on day 2 because of a leak in bathroom and toilet, now first floor view over brick wall into farmyard! Saw rep on day 3 announced she was fed up and off to another… Read Full Review

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“Don't bother - choose another holiday company. This...”

Written on: 23/06/2010

Don't bother - choose another holiday company. This is the first and last time booking with Jet2 Holidays. I must point out that we haven't been on our holiday yet but were all set to go to our chosen hotel in Lanzarote in 10 days time. We had a phone call from Jet2 two days ago to advise that our accommodation has been double booked and so we can't now have the hotel we have booked. The hotel was chosen as we had been there before and wanted to go back to the same place. The alternative… Read Full Review

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“Very good value for money, Jet2 Holidays.com very easy...”

Written on: 17/06/2009 by sassyblue (4 reviews written)

Very good value for money, Jet2 Holidays.com very easy to use, no problems with flights and apartments were of a good standard. Would use again. Check in easy, staff friendly, flight very smooth, apartment clean and fully equipped. The hotel/apartments were advertised to have a pool, not the case, the hotel had closed so no pool available, prob not jet2's fault but they need to amend the description… Read Full Review

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“My husband and I have just returned today from our...”

Written on: 06/10/2008 by celica190 (1 review written)

My husband and I have just returned today from our first Jet2.com package holiday to Majorca and we would not hesitate to use them again. Everything went exactly to plan… Read Full Review

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“I had a query and the answer in the 'frequently asked...”

Written on: 25/03/2008 by dianeg (1 review written)

I had a query and the answer in the 'frequently asked questions' said I had to call an 0870 number to advise Jet2 Holidays of my new card details. After listening to a completely irrelevant message for 2.5 minutes, I was told my a member of staff that they were unable to help unless I was paying in full at that time. Afterwards I sent an email suggesting that their website was updated to advise customers of this. After sending a further email chasing a response from them, I received a reply… Read Full Review

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