Jet2holidays Reviews - www.jet2holidays.com

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“Took a 1 week all inclusive package to Tunisia in June...”

Written on: 29/06/2010

Took a 1 week all inclusive package to Tunisia in June 2010 (Hotel El Mouradi Palm Marina). No rep on Airport arrival,1 hour wait on coach plus 1 hour 15 min. transfer via 12 hotels, no rep on coach or at 4/5 star hotel. Rooms not available on time, given ground floor room with view of brick wall(what sea/pool view!). Relocated on day 2 because of a leak in bathroom and toilet, now first floor view over brick wall into farmyard! Saw rep on day 3 announced she was fed up and off to another… Read Full Review

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“Don't bother - choose another holiday company. This...”

Written on: 23/06/2010

Don't bother - choose another holiday company. This is the first and last time booking with Jet2 Holidays. I must point out that we haven't been on our holiday yet but were all set to go to our chosen hotel in Lanzarote in 10 days time. We had a phone call from Jet2 two days ago to advise that our accommodation has been double booked and so we can't now have the hotel we have booked. The hotel was chosen as we had been there before and wanted to go back to the same place. The alternative… Read Full Review

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“Very good value for money, Jet2 Holidays.com very easy...”

Written on: 17/06/2009 by sassyblue (4 reviews written)

Very good value for money, Jet2 Holidays.com very easy to use, no problems with flights and apartments were of a good standard. Would use again. Check in easy, staff friendly, flight very smooth, apartment clean and fully equipped. The hotel/apartments were advertised to have a pool, not the case, the hotel had closed so no pool available, prob not jet2's fault but they need to amend the description… Read Full Review

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“My husband and I have just returned today from our...”

Written on: 06/10/2008 by celica190 (1 review written)

My husband and I have just returned today from our first Jet2.com package holiday to Majorca and we would not hesitate to use them again. Everything went exactly to plan… Read Full Review

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“I had a query and the answer in the 'frequently asked...”

Written on: 25/03/2008 by dianeg (1 review written)

I had a query and the answer in the 'frequently asked questions' said I had to call an 0870 number to advise Jet2 Holidays of my new card details. After listening to a completely irrelevant message for 2.5 minutes, I was told my a member of staff that they were unable to help unless I was paying in full at that time. Afterwards I sent an email suggesting that their website was updated to advise customers of this. After sending a further email chasing a response from them, I received a reply… Read Full Review

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