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“holiday in tenerife”

Written on: 09/06/2012

cannot fault jet2 holidays from start to finish everything went very well.our stay at santa maria was spot on accomadation was perfect even without a view it was very private… Read Full Review

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“Great Holiday”

Written on: 29/05/2012 by PeteCoates (0 reviews written)

Just returned from a Jet2Holiday. Not used them before, but got a decent deal on their website so thought I’d give them a go. Hotel was really good (Los Alsios Apartments) and pool was perfect for the kids. Went all inclusive for the first time too – had head bad things about all inclusive from some friends but was fine here. Food and drink was decent and rooms were clean and comfy. Kids really enjoyed the play area and there were quite a few other kids around for them to play with… Read Full Review

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“jet2”

Written on: 17/04/2012

My first time flying , and found jet2 to be very good to travel with , really friendly helpful staff and would use again and recommend to a friend… Read Full Review

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“4 night stay in 4* hotel in Prague.”

Written on: 16/04/2012

The easiest way to review this particular holiday is to say no complaints. Everything went smoothly and everything was of a high quality. I would happily go back to Prague with Jet2. Apart from a hiccup in the initial booking, which was managed efficiently, the whole experience was stress free… Read Full Review

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“jet2 holidays brilliant ”

Written on: 14/04/2012

The service from jet2 excellent. the hotel sol trinidad better than i expected and very modern.also in a perfect location for the tranquil or the nightlife. i love palma nova and magalluf. i would recommend it to everyone… Read Full Review

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“Hotel Avenida Benidorm”

Written on: 12/04/2012 by lloydbarclay (1 review written)

This is a great little hotel right in the centre of Benidorm old town,The food was excellent,lots of choice good quality meat,fish etc.,our first week was best,2nd week filled up with spanish people for easter,all very nice but the food changed slightly,still very good but more spanish,all the staff were very friendly,good measures in the bar, shows most nights a bit like britains got talent,but watchable,.Good sun terrace on roof,pool under repair 1st week but opened then,pool bar not… Read Full Review

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“how to contact JET 2 !!! If someone can solve this...”

Written on: 12/04/2012

The thing I don;t like is when all correct data is sent, one still can,t get on to manage my booking;s, also the contact number at option 6,as one spends at least 10 minutes waiting on reply but usually no reply I don,t think this is good customer service !!!… Read Full Review

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“this hotel has had some unfair bad reviews criticising...”

Written on: 06/04/2012

this hotel has had some unfair bad reviews criticising food etc we found food quality and choice good and the hotel overall good some staff were not as friendly as could be particularly the restaurant greeter saturday and sunday lunch and evening meal one during week very pleasant. some staff i feel came across as not too friendly but this was due to language difficulties but they did smile !!… Read Full Review

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“Jet 2 Holiday to Barcelona.”

Written on: 05/03/2012

Just enjoyed a jet 2 City Break package to Barcelona. Excellent value for money. Accommodation excactly as described, in one of the best locations in Barcelona. Two of Barcelona's best Tapas bars on the doorstep. Wpuld certainly recommend this hotel… Read Full Review

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“Customer Service - what customer service”

Written on: 02/03/2012

Travelled last August with Jet 2 and never never again. I am only just getting responce from them regarding complaints because I contacted ABTA. We were given wrong details for our transfer to resort from their "reps" at Airport along with many others causing delay, Once at the hotel which we had booked specifically for its location we were told we were in a sister hotel further out and up a hill, a two bed appartment that was booked was not available and were given a 1 bedroom appartment… Read Full Review

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“an explanation please”

Written on: 23/02/2012 by 65wendy (1 review written)

i was on the jet 2 plane last july when the engin was on fire and have wrote to jet 2 for a explanation only to be fobbed of with rubbish they say arrive happy well i will never fly again because of that experiance not even a letter to explain what went wrong… Read Full Review

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“Albufeira Jardim Apartments- Jet2 - Newcastle- Faro ”

Written on: 09/10/2011 by Alitone (7 reviews written)

We booked last minute with Jet2 Holidays for my wifes 60th as a surprise one week in the sun. Booked on-line Price and location we secured a great deal and chose flight seats and requested Rooms with view. We do lots of holidays and cruises and have to say from start to finish Jet2 far exceeded our expectations . The flights were comfortable i.e "no frills Jet2" with slim line seats so you get lots more leg room. ( Better than Thomson flights for instance) No anoying TVs, hard sell in flight… Read Full Review

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“holiday to ibiza”

Written on: 10/09/2011

We arrived in Ibiza on 12th SEP 20011 to find no transfer buses to take us to our Hotel Coral Beach due to a strike (not jet2 fault) so had to get a taxi 40euros I paid the transfer cost to jet2 When we arrived at the hotel it had been overbooked so we where carted off to another hotel until 16:00 hours the next day in affect losing 2 days of our holiday. when we finally got to the hotel I paid for (all inclusive) the food for the best part was really bad (not jet2s fault) we had to eat out… Read Full Review

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“would not book a holiday again”

Written on: 08/08/2011 by abbievic (1 review written)

Four of us two 15yr olds and two adults booked i week in ibiza, req a pool view (which we didnt get)and on a higher floor (which we didnt get either) flight rough lots of drunk young men but staff stil still sold them more drink, when arrived nobody could find the bus to to take us to resort, at hotel no rep had to ring to find out what time we were geting picked up for the 45min transfer, we arrived at the airport 2hrs later after picking up from all over the island, the air con on the bus did… Read Full Review

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“hotel vistanova,magaluf”

Written on: 05/08/2011 by tazman7272 (1 review written)

jet2.com is a v good low cost airline have no complaints about the staff but the condition of the hotel vistanova in magaluf is terrible useing these hotels are not going to give your company a good review please start to send people to theese hotels to check them from time to time as im now reluctent to ues jet2 again for a holiday the hotel was very dated in furniture,i had to fix patio door handle loose bathroom had 3 holes in bath filled with filler,floor tiles cracked window broken very… Read Full Review

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“Once Bitten........”

Written on: 19/06/2011

TWICE SHY We travelled to Majorca with Jet2 in Jone 2011, the flight there was basic, but fine. When we arrived at the airport, we had to queue at their desk, when we got to the front the girl couldn't find our booking reference on her system, but directed us to the queue for the buses. This second line must have been about 150 people long, we waited while the computers were rebooted and eventually got to the front, again they had no record of our booking, despite me having all the vouchers… Read Full Review

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“Just trawling through the website for a last minute...”

Written on: 21/04/2011 by mlambeuk (1 review written)

Just trawling through the website for a last minute getaway before the summer season started, I came across Jet2 Holidays offering a late deal to Majorca, after flying with them a couple of times to Tenerife (booked hotel separately), I thought I would give the package holiday a go, as I had never been to Majorca before. The flight went pretty smoothly and the Hotel was Nice (although the resort was a little past it's best, but it would be the only area with any "life" at this time of year)… Read Full Review

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“We booked thorugh Jet2.com holidays and stayed at the...”

Written on: 09/04/2011 by Andy Heapy (1 review written)

We booked thorugh Jet2.com holidays and stayed at the Paradise Park Hotel in Los Christianos. The accommodation was great, with super meals and great entertainment for all the family. The team in the kids club are very enthusiastic and go out of their way to make sure everyone has a good time.
Our flight times were ideal with a 8.30am departure and 2.30pm returning home. This makes a big difference and is ideal particularly if you are travelling with children.
It's worth noting that you can… Read Full Review

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“Looked at booking flight with jet2.com to Tenerife...”

Written on: 08/04/2011

Looked at booking flight with jet2.com to Tenerife april 2011.spoke to agent,who asked why we were not booking whole package with them.I replied that the hotel-the arona gran,if booked direct with them,give a free taxi service to/from airport(check it out at spring hotels).I did not want the shuttle service with jet2.com. agent said that jet2 would knock us £40 off the holiday if we did it all with them and we could then get our own taxi.I agreed and said I would ring back the next day to book… Read Full Review

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“Jet2 cancelled my holiday 5 weeks before I left as...”

Written on: 29/03/2011

Jet2 cancelled my holiday 5 weeks before I left as they overbooked the hotel!!!! very poor customer service. I asked for the dates tobe changed as I had my heart set on that specific hotel however they told me I would have to pay £186 extra for their mistake! they offered us 1 alternative the Pineta Park Deluxe which is a lower star and has none of the facilities the Green Nature resort and Spa has. No compensation or any attempts to re acommodate us . never book with Jet2!!!… Read Full Review

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Guest's Comment

Written on: 28/06/2011

Isnt that what holiday insurance is for ???

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