Jet2holidays Reviews - www.jet2holidays.com

Click here if this is your business
★★★☆☆
3.0 / 5
47% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Jet2holidays - www.jet2holidays.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“benidorm short break”

Written on: 22/02/2013 by suttonram (1 review written)

first time with jet 2,just got back...brilliant from start to finish...never use anyone else again....check in flight travel to and from resort,effortless… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“fab fab fab”

Written on: 01/12/2012

booked my jet2 holiday over the phone the travel advisor was very knowledgeable and answered all my questions Booked to go to olu deniz turkey stayed at montebello resort what can i say fantastic destination fantastic hotel everything we wanted for a mother travelling with a teenage daughter only one problem i booked seats on plane together when we got to airport they had not got our seat booking on computer but was shown on holiday conformation no problem we were given upgrade to extra leg… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“smashing holiday”

Written on: 29/10/2012 by scousemaid (1 review written)

WHAT CAN I SAY JET2 WERE GREAT FROM START TOO FINISH OF OUR HOLIDAY.FLIGHT ON TIME, REALLY WIDE SEATS PLENTY OF LEG ROOM.PHONED THEM BEFORE I TRAVELLED, STAFF VERY HELPFULL ON THE PHONE, COULD NOT DO ENOUGH FOR ME. KEEP UP THE GOOD WORK JET2 DONT SPOIL IT LIKE THOMSONS AND FIRST CHOICE.SOME COMPANYS GET GREEDY.LOVED THE 22KGS OF LUGGAGE AS YOU KNOW WOMEN ALWAYS TAKE TOO MUCH ANY WAY.STAYED IN THE MELIA BENIDORM, GREAT HOTEL, BUT NOT ENOUGH STAFF WORKING THERE,BUT LIKE HERE EVERYONE IS MAKING… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Would recommend to an enemy only”

Written on: 26/10/2012 by djc0367 (1 review written)

Booked a hotel room based on photos and info on website. Rooms appeared spacious and description said "Balcony or Otaman [sic] balcony". Actual room was broom cupboard sized and no balcony. Complained to reception following day, Jet 2 rep the day after and emailed Jet 2 in the UK also. No help whatsoever. In fact we got messed around horribly - but no room move. Complained to Jet 2 in writing upon return. No reply within 28 days (which is an ABTA stipulation). They only wrote back after we… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“best holiday ever”

Written on: 24/10/2012

The Hotel was very clean and staff very helpful also the rep Donna was wonderful we lost part of our hand luggage at the airport with no name on it but she managed to track it down about 3days later we were in SANTA PONSA the bag was in MAGALUF didnt think we would ever see it again if you read this Donna you are a star the other guests were so friendly will definatley go there again… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Best holiday company Ever !”

Written on: 21/10/2012

Jet2Holidays has been the best ever holiday company we have ever booked with . The customer service is fantastic and will go above and beyond to help you with anything . Check in was simple with no ques (and no , we didn't check in on line) . When we got to check in , we found out there was a technical error with our jet2 plane , so another airline was filling in for them (Titan airways) . Everything was the same , flight time same , meals , seats and even jet2 staff on board , so it was… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Goodbye Thomsons”

Written on: 16/10/2012

We are due to go on our 3rd holiday with Jet 2 ,what can I say,excellent staff at Leeds pleasant and efficient.Flight crews good, compare before booking with others Jet 2 will beat them .We use to use Thomsons mainly but no more as they are no longer customer focused.I have converted quite a few people now.Keep up your staffing levels and their happy smiley attitudes, WELL DONE… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Jet2 Customer Services... We don't have one of those!”

Written on: 14/10/2012 by RobFry (1 review written)

Do you know that if you have an issue in resort with your Jet2 holiday, that your rep. though apologetic won't be able to help you. Did you know that Jet2 holidays customer services don't have a telephone line, so if you have a problem in resort you can't call them! When you email or write you get a computer generated reply sayin that they'll get back to you in 28 days, but in 28 days they'll just send another reply saying that they are looking into in. The in 28 days, if they haven't shaken… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Jet2holiday to Rhodes”

Written on: 06/09/2012 by KevLeeds (1 review written)

I recently went on holiday to Rhodes with Jet2holidays to a 3 star hotel. I went on my family holiday as they fly out of Leeds and were priced really competitively. I was a little nervous due to the budget airline image. However end to end the experience was great. The service was friendly and the hotel we stayed in was excellent… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent service”

Written on: 22/08/2012 by blondie15 (3 reviews written)

I felt I should write a review to comment on the excellent service provided by Jet2holidays from teh start of our holiday til the end. The airport process was excellent - I like how they have general checkout desks where you can check in for any flight, it saves so much time. They allowed me to check in an extra piece of luggage for free, whcih I have never had with any ohter airline. Boarding was done really quickly and efficiently - instead of having everybody wait at the gate they just let… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“SMOOTH FROM START TO FINISH”

Written on: 07/08/2012 by holrosco (1 review written)

We've just returned from first holiday with Jet2holidays, and it ran like clockwork, from booking and receiving confirmation to checking in and booking seats online. Flight to Majorca comfy and smooth, arrived in sunny Majorca 10 minutes early. Claire (Jet2)introduced herself to us, enjoy your holiday, won't bother you, number in envelope if you need me, my ideal holiday (can't be doing with being pushed to go on trips etc. Club Mac, Alcudia do a brilliant job,(stayed in Jupiter) but whole… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Smooth holiday from start to finish”

Written on: 07/07/2012 by Jules1109 (1 review written)

Just been on our first holiday with jet 2 holidays. We have absolutely no complaints. The bokking process online was very straight forward and email confirmation was instant. We checked in online and bag drop off was easy. The flights were on time. Transfers to and from our hotel were prompt. We were delighted with our holiday and would definitely book another one with jet 2 holidays… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Recommended”

Written on: 07/07/2012

I've just come back from my first Jet2holiday to Majorca and was very impressed. The flights were on time and the hotel we stayed at (Club Mac in Alcudia) was really good. Will book with them again… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“great holiday”

Written on: 28/06/2012 by chriskw (1 review written)

went with jet 2 holidays to fanabe costa sur hotel in teneriffe for 11 nights , could not fault there service booked holiday online with no problems and paid it off in installments which was convinient, flight left manchester on time and arrived at teneriffe early. jet 2 representitive easily reconised outsie baggage reclaim and directed us to correct coach arrived at hotel and it was just as described no complaints at all at end of holiday return transfer coach picked us up from hotel on time… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Dom Pedro Golf Vilamoura”

Written on: 26/06/2012 by Sifty (1 review written)

Just returned from Vilamoura with Jet2. We found Jet2 to be excellent and would certainly fly with them again. Whilst we enjoyed the holiday and found the rep helpful we have some concerns about the hotel. The Dom Pedro Golf was clean and well set up and the grounds were lovely but for a 4 star hotel the food was considerably below par in our opinion compared to other similar hotels we have visited in Spain, Portugal and Greece. The breakfasts were generally as good as other places we have… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“holiday in tenerife”

Written on: 09/06/2012

cannot fault jet2 holidays from start to finish everything went very well.our stay at santa maria was spot on accomadation was perfect even without a view it was very private… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great Holiday”

Written on: 29/05/2012 by PeteCoates (0 reviews written)

Just returned from a Jet2Holiday. Not used them before, but got a decent deal on their website so thought I’d give them a go. Hotel was really good (Los Alsios Apartments) and pool was perfect for the kids. Went all inclusive for the first time too – had head bad things about all inclusive from some friends but was fine here. Food and drink was decent and rooms were clean and comfy. Kids really enjoyed the play area and there were quite a few other kids around for them to play with… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“jet2”

Written on: 17/04/2012

My first time flying , and found jet2 to be very good to travel with , really friendly helpful staff and would use again and recommend to a friend… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“4 night stay in 4* hotel in Prague.”

Written on: 16/04/2012

The easiest way to review this particular holiday is to say no complaints. Everything went smoothly and everything was of a high quality. I would happily go back to Prague with Jet2. Apart from a hiccup in the initial booking, which was managed efficiently, the whole experience was stress free… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“jet2 holidays brilliant ”

Written on: 14/04/2012

The service from jet2 excellent. the hotel sol trinidad better than i expected and very modern.also in a perfect location for the tranquil or the nightlife. i love palma nova and magalluf. i would recommend it to everyone… Read Full Review

Visit jet2holidays.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
jet2holidays.com