Evans Cycles Reviews - www.evanscycles.com

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“New bib shorts”

Written on: 03/06/2016 by 449McCulloch (1 review written)

I went to the Bristol store to purchase a new set of bib shorts. The staff were very helpful and informative. Came away with an extremely comfy well fitting pair. Will return… Read Full Review

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“Thought I wanted to go to a specialist, local bike shop”

Written on: 03/06/2016 by KaylynnManning (1 review written)

but didn't need to, Evans provided the advice, knowledge and support of a local independent, but with all the benefits (discounts, Ride to work/finance, and speed of supply) of a larger retailer. I honestly could not fault them. I was wavering between the wheel size for my new MTB and spoke to at least four of the guys there, all gave a reasoned and knowledgeable opinion which assisted my decision making… Read Full Review

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“Couldn't fault them...”

Written on: 03/06/2016 by HodgsonC (1 review written)

Visited the store in Durham for advice and with the intention to buy a new bike. I had done some on line research but the advice of staff was invaluable in understanding the differences between the various options. He took loads of time and showed me the bikes I was considering as well as cheaper options so he certainly wasn't pushing me to spend. It was suggested that I test ride the 2 models I was considering, without obligation. After the test ride he was even willing to start the… Read Full Review

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“Fix IT Bike Maintenance Course - Castleford”

Written on: 03/06/2016 by pwoody2112 (1 review written)

Having just come back to my MTB after a few years and struggling to get it set up right I decided to go on this course. Best £15 I ever spent. The goodie bag I received at the end was of greater value on it's own! Furthermore the knowledge imparted was top quality with the opportunity to carry out the work on a shop bike. I would not hesitate in recommending this course to anyone wanting to gain the confidence to do basic work on their bike. As the course is quite informal questions can be… Read Full Review

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“Gold service”

Written on: 03/06/2016 by enMonahan178 (1 review written)

My chain snapped during a race so was a bit annoyed and took my bike to Evans and ask them to look at it and fit a new chain and cassette this was Sunday afternoon. They ran me on Monday to advise me what was wrong with my bike and suggested I have a gold service and that it would be ready for Friday. I picked up on Friday and it was like the mechanic said it will feel like a new bike. Great job and service… Read Full Review

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“Sheffield store”

Written on: 02/06/2016

After taking my bike to the Sheffield store for a service I cannot recommend them enough , fantastic friendly staff that are knowledgeable and passionate about cycling. . I was given full details of the work done to my bike and suspension set up advice for my type of riding. 10/10… Read Full Review

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“First option for cycles.”

Written on: 02/06/2016 by zhNolan215 (1 review written)

I am genuinely surprised at Evans only rating 3.9/5 as I found them excellent on all fronts, the staff at the Birmingham shop were Helpful, knowledgeable, always kept me updated when I was awaiting delivery of a new Bike and were a joy to deal with. Perhaps the only slight negative is that many of the cycles are on extended delivery times due to being "in stock at remote warehouse" as the website puts it, but other than that they are my first option for all things Cycle… Read Full Review

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“Click and Collect service”

Written on: 02/06/2016

I'd done loads of research for a cycle SatNav with performance capability and target training and found the Garmin Edge fitted most of my requirements. I'd looked around at which model and settled on the Edge 1000 Performance Pack as it seemed to offer all the "bits" together in one package. Pricing the Garmin was a bit of a challenge as not many stocked the Performance Pack and postage pushed the price up with lots of Retailers. Evans came in at the best price with their Click and Collect… Read Full Review

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“Great service from Evans!”

Written on: 02/06/2016 by Martincycling (1 review written)

I've been using Evans both in store and online for a while now. Very helpful staff in store and on the phone. When buying online delivery has been swift. With their price match facility it means you can get items at the same price as other suppliers. Combined with the click and collect facility, if you live somewhere near a store it means you can get most items the following day at the latest if they don't happen to have it in your store, although as I say their delivery is very fast. I would… Read Full Review

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“Great service in shop and on-line”

Written on: 02/06/2016 by Colemancl84 (1 review written)

Helpful staff in shop, always friendly and easy to use website. Click and collect a real benefit for clothing if you are not sure of sizes. Delivery normally within 5 days which is fine for most items ordered… Read Full Review

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“Excellent Staff”

Written on: 02/06/2016 by Vinny666 (1 review written)

I shop at the Evans branch on Deansgate in Manchester. I have found the staff there to be friendly and knowledgeable about their products. They are always happy to offer an opinion as what is the best value on offer and on a couple of occasions have been persuaded to actually buy a cheaper option that that I originally considered. I have purchased my last three bikes from Evans and their after sales service has been spot on. One of the bikes developed a minor problem a few weeks after I… Read Full Review

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“Excellent customer service”

Written on: 02/06/2016

I bought two cycles from Evans, one in the Norwich shop and one online. The service in the shop was very good. Both bikes had delivery problems, not Evans fault but I'm not impressed by DX freight. However I was able to talk to Evans, actual people, without being held in a queue for ever (which happened to me when I tried to phone DX freight). I was also able to have a web chat with an Evans customer service adviser. They sorted out the problems for me both times, very efficiently and quickly… Read Full Review

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“Great experience all round”

Written on: 02/06/2016 by mjcopson (1 review written)

Having recently started cycling again I was advised by my son that Evans had recently opened a store 3 miles from where we live. There are a couple of independant cycle shops and of course Halfords, but found Evans to be more welcoming on our first visit. Although I did not buy my bike from Evans (mine was a gift for my long service award from my employers), however, I asked Evans to build my bike for me, which they willing did. This has also encouraged my wife to purchase a bike from Evans… Read Full Review

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“service”

Written on: 02/06/2016 by Bikenutcase (1 review written)

I paid for next day delivery so don't know how standard delivery would be like, but was informed by message through out where my order was and everything was correct and quickly delivered… Read Full Review

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“Good range, knowledgeable staff”

Written on: 02/06/2016 by jshg (2 reviews written)

I first became involved with Evans through the Cycle To Work scheme. The bike itself proved troublesome and the purchase was not without problems, but it was finally sorted out very fairly and the bike proved to be a good one. Now that I have a local branch I've visited Evans much more. Their staff are friendly and knowledgeable, and I value their advice and recommendations. Their prices are competitive, and on several occasions I have gone to pay for an item only to be told that the price has… Read Full Review

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“Amazing shop”

Written on: 02/06/2016 by abelka (1 review written)

I like this shop! Is has hure number of products, really good prices (very hard to find smth cheaper online), very useful support from stuff. I do recommend you to visit this shop at least once, and than you will understand why I have this opinion… Read Full Review

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“Thank you!”

Written on: 02/06/2016 by sianmadeleine (1 review written)

I was given a voucher for Evans for a new bike, having not ridden for many many years, and even then on a very sporadic amateur basis. I selected which bike I wanted online using a very helpful search engine, after being in store to test various sizes where the staff were more than helpful, and then ordered and it was sent to my local store. On the day of my pick up, I had made an appointment to make sure it fit correctly so any adjustments could be made. The assistant manager spent a good… Read Full Review

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“Professional experience”

Written on: 02/06/2016 by Audreyg376 (1 review written)

The whole selling process was very professional. I've got updates about the whole process, about the delays and when my items has been dispatched. I was also takling with the team over the phone and everything went very smoothly. My item has been dispatched very quickly. The website is easy to use and looks good. Thanks… Read Full Review

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“Good Honest Service / Competitive Pricing”

Written on: 02/06/2016 by Foleyos372 (1 review written)

I have been using Evans Cycles for many years. I have always found staff helpful and informative. Evans always has a wide choice of products at competitive prices. The added bonus with Evans is that you can order on line and if the product is wrong in some way, you can return it to one of their shops… Read Full Review

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“Excellent Service”

Written on: 02/06/2016 by Vino2861 (1 review written)

It is what it says. Nothing was too much trouble. All the staff were friendly and helpful. Everything I could hope for. Thanks… Read Full Review

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