Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.1 / 5
1924
81.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Evans Cycles www.evanscycles.com - Ask a question now

Media Gallery for Evans Cycles www.evanscycles.com

Evans Cycles www.evanscycles.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Top customer service”

Written on: 14/03/2017 by christhetiger (1 review written)

I went in with my bike to buy some panniers and a rack. I'd done my research beforehand so I knew the exact bags I wanted but I wasn't sure about which rack would a)fit my bike and b) be strong enough. The staff were incredibly helpful giving me different options in different price categories and talked me through the benefits of each without simply trying to get me to spend the most amount of money possible. When I had chosen I asked if they could fit them for me. The man helping me went to… Read Full Review

Report this review
★★★★★

“Super service with buying Castelli gear”

Written on: 14/03/2017 by iron_maker (2 reviews written)

Cardiff store were superb. Wasn't sure what size I needed (Castelli alpha jacket) and went off the Castelli size chart and ordered XL via internet. L wasn't even in store. Spoke on the phone the next day and the store manager advised to try both sizes and he managed to source a L as well. Went to the store to try them both on and ended up with the L rather than the XL which the size chart advised me to get. From now on I will not rely on size charts but order and try in store. Massive thank you… Read Full Review

Report this review
★★★★★

“Super service with buying Castelli gear”

Written on: 14/03/2017 by iron_maker (2 reviews written)

Cardiff store were superb. Wasn't sure what size I needed (Castelli alpha jacket) and went off the Castelli size chart and ordered XL via internet. L wasn't even in store. Spoke on the phone the next day and the store manager advised to try both sizes and he managed to source a L as well. Went to the store to try them both on and ended up with the L rather than the XL which the size chart advised me to get. From now on I will not rely on size charts but order and try in store. Massive thank you… Read Full Review

Report this review
★★★★☆

“New bike with friendly service and price match too!”

Written on: 14/03/2017 by zoetodd (1 review written)

Ordered a new bike from Evans as I get a chunky sum back from my health insurance through Vitality. Had 2 test rides on bikes so this was good. When I ordered the bike it arrived within a week so went to pick it up (emails kept me informed). When in store it had a minor scratch and they took £50 off the price. I bought some accessories and they looked up price match such that I didn't pay the ticket price which saved me probably around 50 to 100 pounds and I was a much happier… Read Full Review

Report this review
★★★★☆

“gps”

Written on: 14/03/2017 by andrewarnold (1 review written)

I had issues with my Gps returned it to Evans. This item was then sent off for repair no repair available new Gps sourced and this had same issue Plymouth store went above and beyond.not just sales personnel as we all to often see today but people with a keen interest in their job super service but sadly no longer using a Gps of that brand… Read Full Review

Report this review
★★★★★

“Fast efficient service”

Written on: 14/03/2017

Again Evans were not only very competitive on price but their level of contact from the initial order until receipt of the goods in unsurpassed in my experience. The product was packed very well for transit and the courier service they use looked after the goods and they arrived unscathed. Description matched the item so a huge bonus there too… Read Full Review

Report this review
★★★★★

“Good buying experience”

Written on: 13/03/2017 by alfkro (1 review written)

Bought on-line. Good quality products, competitively priced, fast delivery. Will be back for more… Read Full Review

Report this review
★★★★★

“Friendly local feel with great pricing”

Written on: 13/03/2017 by TimboTimbo (1 review written)

Always find the staff friendly and not only knowledgeable about cycling bit passionate as well. A really good range of stock and they price match all the big on line retailers too. They are always on hand to answer questions and offer advice from buying to mechanical issues. I really like the fact you can order in a product and it's there pretty much next day too… Read Full Review

Report this review
★★★★★

“Fast delivery”

Written on: 13/03/2017 by Emeryk458 (1 review written)

Helpfull staff in Reading branch, nice range of products had what I was looking for. I was looking for some mountain biking trousers with padded shorts ended up bying some 3/4 lengts aswell. Good quality trousers really pleased with them… Read Full Review

Report this review
★★★★★

“Outstanding Service”

Written on: 13/03/2017 by Carlo425 (1 review written)

I ordered some parts and items of clothing online, ordered in the early hours of Monday morning, took the free delivery option, didn't expect them to arrive until at least the weekend, they arrived on the Wednesday, brilliant service… Read Full Review

Report this review
★★★★★

“Impressed”

Written on: 13/03/2017 by 378Vogel (1 review written)

Went into the Mortimer Road store on a whim after work, having contemplated the idea of cycling to work through the summer. Was quickly approached by a member of staff and from there the rest is history. Fantastic customer service, everyone i came into contact had all the time in the world for me to help me choose what fitted my brief, and over the course of 4 or 5 visits and a test ride, I was out on the road. The product range was great, the store stocked a huge amount of bikes across the… Read Full Review

Report this review
★★★★★

“I love shopping here! ”

Written on: 13/03/2017 by MikeC888 (1 review written)

I'm not that experienced with cycling, I have an mtb and road bike which I use often. I went to Evans Chester to buy various bits of gear that was essential to the hobby and found that the many experiences there were great. The staff are very friendly, helpful and know what they're talking about. Seems like one of the few places that customer service and satisfaction is standard practice. This is one of the main reasons why I keep coming back. The other is that the stock is soooo mouth… Read Full Review

Report this review
★★★★★

“Quality Products at great prices”

Written on: 13/03/2017 by Coughlin216 (1 review written)

I bought a Bontrager trip 300 two years ago and found it to be a great product, then found it on this site at less than half the price i paid for it so i got two, one for my hybrid bike and one for my son, I also bought spare wheel magnets and cadences magnets, at these prices it was a no brainer and as usual got great service and delivery. Very Happy… Read Full Review

Report this review
★★★★★

“Own brand light”

Written on: 13/03/2017 by roosmith80 (1 review written)

Went round and round in circles on other websites looking at decent bike lights. Found the Evans own brand lights. No messing, no frills or silly names, just a quality light at great price. Service and delivery were all very good… Read Full Review

Report this review
★★★★★

“Bike turbo trainer”

Written on: 13/03/2017

Right product, right price, speedy delivery - what else is there?… Read Full Review

Report this review
★★★★★

“Amazing customer experience every time ”

Written on: 13/03/2017 by Freddy1989 (1 review written)

I don't often write reviews however I almost felt I had to for Evans Cycles in Birmingham. Whenever I have been in there the staff are so friendly and helpful it is so refreshing. They don't follow you around the store but as soon as you need some guidance they are there to help. They are very knowledgeable and come across like they are trying to help rather than trying to persuade you to buy the most expensive item in the store. I've never had a bad experience and I would gladly recommend my… Read Full Review

Report this review
★★★★★

“rockshox service item”

Written on: 12/03/2017 by PaigeWagner (1 review written)

Hi, just want to give a huge thanks for the team at Evans Cycles in Milton Keynes for their help. Needed to purchase a non stocked item but the team were able to obtain a specific item for me so I can now complete the service on my suspension forks. The store was very well laid out, well stocked, and the team were very helpful. Will recommend to all of my family and friends. Thank you… Read Full Review

Report this review
★★★★☆

“Great all round ”

Written on: 19/02/2017 by ScottyB272 (1 review written)

Got my second bike from Evans in October and really feel like the staff give a very unbiased opinion on choices, looking out for customer first. I've used Evans for purchases, services, returns, price matching, etc. and they do come up trumps!Staff are always knowledgeable and willing to help even if it doesn't mean a sale… Read Full Review

Report this review
★★★★☆

“My last proper bike”

Written on: 19/02/2017 by cbRamos75 (1 review written)

I had qualms about going to Evans' for such an important purchase due to some mixed reviews on bike builds. I had almost decided before coming into Manchester Deansgate branch that I would have to settle for a hybrid - thats because of chronic back problems and saddle soreness. I had given up on a racing bike but thanks to staff, was introduced to a new type of road bike with more relaxed geometry,angled stems, isospeed and a proper laser bike fit. I got a Trek domaine SL6 disc with… Read Full Review

Report this review
★★★★★

“As good as it gets”

Written on: 16/02/2017 by 165Fry (1 review written)

Marvellous advice provided when I collected my new tyre and described the bike it was to be fitted to. That's the joy of going top Evans. The mechanics are helpful and give advice. Big Thanks for his help… Read Full Review

Report this review
overview