Evans Cycles Reviews - www.evanscycles.com

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“FIRST CLASS”

Written on: 21/09/2016 by 137Pruitt (1 review written)

My dealings have been great never any problems , anytime I've made an inquiry I've always received a fast response , cannot fault them in anyway will always recommend… Read Full Review

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“good, fast, cheap”

Written on: 20/09/2016 by PiotrPL (1 review written)

good, fast, cheap. for sure I will return to shopping. All's good with my new cannondale. Greetings from Poland… Read Full Review

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“Couldn't ask for more”

Written on: 20/09/2016 by Lucao192 (1 review written)

I ordered the bike, there was a couple of weeks wait and the bike came in on time, I had a call to tell me it had arrived in store and they asked when I wanted to pick it up. It was all built and ready to go when I arrived, the staff member was very helpful and knowledgeable, couldn't ask for more… Read Full Review

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“Great selection, great prices. ”

Written on: 20/09/2016 by barraob1 (2 reviews written)

Normally shop online and have never been disappointed by the experience. Prices are always very good and delivery to Dublin is fairly quick. I was recently in Cardiff and visited their shop, ordered a pair of gloves on Friday and they arrived in the shop Monday morning, staff were friendly and attentive. They also have a rack to lock your bike to in store which is good. Nice selection of gear too. They had some great deals on bicycles and a good selection of lights on sale… Read Full Review

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“Always good service”

Written on: 20/09/2016 by gollumsmate (1 review written)

I have used Evans since getting back into cycling in May this year, I've always found them to give good advice and on the odd time I've had to return an item I've been more than happy with their response. What I would say is that I went into the store a couple of weeks ago to look for some clothing but was a bit disappointed in the lack of items out on show and do feel they should have lots more to view, apart from that I would not hesitate to recommend or use the store in the near future… Read Full Review

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“They know their stuff”

Written on: 20/09/2016 by AlexJN (1 review written)

I'll comment on a few aspects of this experience I have enver shopped with Evans before because there is a universally held belief that staff in multiple chains don't have specialist knowledge. Wrong in this instance! The staff are brilliant and know their stuff. They will do anything for you - fit computers, pedals, lights absolutely anything The 30 day love it or swap it cycle deal is a Godsend. Initially I wanted to swap it and felt no pressure because of the 30 day offer but thanks to… Read Full Review

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“Quality kit and good selection”

Written on: 20/09/2016 by Hugob39 (1 review written)

As in the title, the kit I have purchased from Evans has been of good quality, they have a wide stock, online purchases for home delivery have been quick in appearing. Where gloves I had ordered were too small for me I had a friendly, helpful reception at a store where they were happy to exchange them for me. I have used Tesco vouchers for a number of purchases which has been a boon for the value… Read Full Review

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“Evans Cycles Nottingham ”

Written on: 20/09/2016 by Nia338 (1 review written)

Only visit the shop once but the staff was extremely helpful, I bought clipless pedals and SPD shoes. The staff member even set the shoes up for me as I have never done it before. They work perfectly well and now my cycling as improved… Read Full Review

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“BEWARE - awful customer service ”

Written on: 10/09/2016 by Ryleex301 (1 review written)

I purchased a bike and paid in full. I specifically had the manager set the physical bike aside for me and he promised it would be on the delivery truck to transfer to the London store next business day. Instead, Evans Cycles decided to sell it to someone else. What is worse, they tried to offer me an inferior product for the same price or upsell me another 450 pounds. Never ever ever again… Read Full Review

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“Great experience shopping at Evans”

Written on: 05/09/2016 by Rubysbest (1 review written)

Recently ordered in store for home delivery and direct from website. In store the sales guy was knowledgable and keen to help, items were delivered quickly and in good condition. Ordering from website was a breeze and the item was well priced compared to other website Well happy with my experience of shopping at Evans cycles… Read Full Review

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“They do not honour their advertised prices”

Written on: 01/09/2016 by andysteele (2 reviews written)

I pre-ordered and paid for 2 jackets at a cost of £270. When the stock came in I received a very impersonal email telling me there had been a mistake and they were going to cancel the order and refund me. However, if I want to pay them £440 I could have the items I ordered. I have been a long standing customer but I will not buy from them again… Read Full Review

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“Cheltenham Evans store staff ”

Written on: 28/08/2016 by rmf1966 (1 review written)

Visited several times over the last month and each time found the staff in store very knowledgeable, helpful and friendly. Very happy with store staff. Unfortunately had some issue with supply of bike from head office / stores but again staff in store tried to help resolve and were apologetic. Great customer facing staff, not as impressed with back up, however would definitely go to Cheltenham branch again… Read Full Review

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“Excellent service and staff”

Written on: 17/08/2016 by Bradynx74 (1 review written)

Excellent service, guaranteed satisfaction or your money back (bought a bike coasts £1800 but 25% discount), Price match, staff are very friendly and helpful, it is a WIN WIN case, what else you can ask for?… Read Full Review

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“Dreadful customer service”

Written on: 13/08/2016 by Houstonc80 (1 review written)

Not enough staff in shop. Eventually served by 2 members of staff as we were trying to buy 2 bikes. Both of whom were disinterested and unenthusiastic. Staff had nothing good to say about bikes that were less than £500 and were not helpful. Staff were not keen to help us buy 2 bikes. In the end we went to Dales Cycles in Glasgow and had fantastic customer service. We will not return to Evans… Read Full Review

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“Enthusiastic,helpful, and friendly ”

Written on: 13/08/2016 by bwc2016 (1 review written)

I had a puncture on my new Brompton bike and the guys sorted it FOC as it was a set up problem. They are all friendly and clearly love doing what they do… Read Full Review

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“Good choice and knowledgable staff”

Written on: 13/08/2016 by olGoodman278 (1 review written)

Popped in to get a gillet and ended up with a jersey and jacket as well, very helpful guy assisted me with my purchase, clear knew his products… Read Full Review

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“Perfect”

Written on: 13/08/2016 by mhWilkinson415 (1 review written)

Simply perfect! The best products at a very reasonable price, fast in delivery!… Read Full Review

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“New Trip Computer”

Written on: 12/08/2016 by KylerParsons1978 (1 review written)

Called into Evans Cambridge and selected new bike computer. Realised I had purchased the product that wasn't right for me so took it back the next day. Staff were very helpful and understanding and the exchange was no problem. Came away after receiving lots of help and advice on various cycling topics and was really pleased with the professionalism of the staff - will definitely return to the shop - well done Evans!… Read Full Review

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“Great service ”

Written on: 12/08/2016 by Juan469 (1 review written)

Called in to Evans cycles Durham had a chat to a few of the staff about tyre type, size and set up etc... They were all more than helpful in any advice I needed. Came away with maxxis high roller 2, 27.5/2.3 just waiting to fit them and try them out fully. Bought a few things from the website also 5 ten freerider contact shoes and shimano mx80 flat peddles which are great give you the extra grip with the 5 ten shoes… Read Full Review

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“Long Sleeve Jersey”

Written on: 12/08/2016 by quTimmons424 (1 review written)

Really pleased with purchase, good quality and good delivery service from Evans… Read Full Review

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