Evans Cycles Reviews - www.evanscycles.com

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“Good honest advice with a swift service”

Written on: 23/04/2016 by Stephenson1982 (1 review written)

I went in for my sons new bike to have the wheel put on the correct way and the gentleman that assisted me also advised on other things that he thought would be applicable to sort out while he was doing that job. I was charged £15 and felt this was appropriate. They also assisted with getting the right helmet for my son also. A good all round honest service from people who clearly have knowledge about the products they have. The only down side id say, they were the most chatty lively team but… Read Full Review

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“A great experience for all things bike !”

Written on: 23/04/2016

Always helpful, knowledgeable, and enthusiastic staff. And a comprehensive range of cycles , clothing , spares and accessories to suit all disciplines and wallet size !! Great shop… Read Full Review

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“Quick ”

Written on: 20/04/2016 by Su89 (1 review written)

Purchased online, tired on at store, simple, quick and easy. Staff friendly and very helpful… Read Full Review

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“Did everything right. ”

Written on: 20/04/2016 by Thorntonkf51 (1 review written)

Completely painless. A seamless experience from shopping online at home to picking up my bike from the shop. The guys at Chelmsford were most helpful when arranging a time to pick up my Brompton. Good price too… Read Full Review

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“Good price and prompt delivery”

Written on: 18/04/2016 by Erick321 (1 review written)

Recent purchase of a Reverb Dropper - they had the 100mm dropper in stock, a good price and quick delivery to Australia. Arrived as described with full set of accessories… Read Full Review

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“Great choice, quick delivery”

Written on: 18/04/2016 by Massey337 (1 review written)

I've bought bikes, clothing, helmets, lights and saddles and if there has ever been an issue the customer service from the on line team has been second to none! Some of the junior staff in the shops should take a lesson or at least they need to watch and learn the more mature guys in the shop work to see how to more efficient at customer service… Read Full Review

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“Good selection of clothes”

Written on: 17/04/2016 by Kassidyw94 (1 review written)

Good selection of bicycle clothing. Customer service feedback good… Read Full Review

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“Great Experience Guaranteed”

Written on: 17/04/2016 by Martinez280 (1 review written)

With a city centre location in Glasgow Evans does not need to look hard for competition from long established businesses in cycling retail. This makes the excellent level of customer service essential and boy do they deliver in the West Nile Street location. Airy, bright, well laid out over two floors and well stocked this store is the business! Online ordering and Click and Collect just makes the whole buying routine even simpler and friendly knowledgeable staff are there to help if you need… Read Full Review

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“First class service”

Written on: 17/04/2016 by Warren202 (1 review written)

Have now bought a number of things from Evans using click and collect. Staff in store have always been friendly and more than willing to go the extra mile. Will certainly be returning… Read Full Review

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“Not a good selection”

Written on: 16/04/2016 by TaniyahMurray287 (1 review written)

Just Back from the shop in Cambridge where everyone cycle, that is Men and women. For every women's bike on display there was 4 Men's bikes. Not a good enough selection to look at. Going to spend my money somewhere else!… Read Full Review

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“Very good ”

Written on: 16/04/2016 by Poole84 (1 review written)

I have used Evans a couple of times now and their service is reliable and satisfactory. Although I find bicycle shop assistants to be moody and arrogant in most shops, but on the whole if they get the job done then it's not too important… Read Full Review

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“Norco repair”

Written on: 16/04/2016 by Andy1355 (1 review written)

I have been really happy with the service I have received from Evans Cycles so far but, I recently needed a repair on my Norco fluid mountain bike and was disappointed to find the part required had to come from Norco in Canada, now that's a fair one but this has put me off the road/tracks for coming up to 3 weeks now. I am a mountain bike instructor/leader and I have not been able to lead any classes during the repair which is very disappointing. I would suggest a loan bike system for this type… Read Full Review

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“Super service”

Written on: 16/04/2016 by Nathanael271 (1 review written)

I ordered a lighting set on line and it arrived within two days. The price and quality of the goods is excellent and I would highly recommend. The lights fitted on my bike very easily and look the part. Very pleased with all that Evans offer!… Read Full Review

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“Great service”

Written on: 16/04/2016 by Tessa68 (1 review written)

Hi, I've been using the sheffield branch for about 2.5 years, including buying a new cyclocross bike and various bits and bobs. I also have it serviced by them. There has been occasions when I've had a small issue and they have fixed it there and then, without cost. Always find them really helpful and would always recommend them to others… Read Full Review

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“Quality service”

Written on: 16/04/2016

Ordered MTB online and bike available within 2 hours at local store in Gateshead, Tyne & Wear. All staff very helpful always. Also purchased pair of Shimano SPD pedals at same time - assistant did a price check on line and I got 40% discount and fitted straightaway. Brilliant… Read Full Review

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“MTB”

Written on: 15/04/2016 by rcsarana (2 reviews written)

I recently bought Norco Range 2015. it was damage after one month. Now they replace my frame the latest 2016.takes 3 weeks came from Canada.thanks for the lifetime warranty. Great customer service job well done Sheffield Store… Read Full Review

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“MTB”

Written on: 15/04/2016 by rcsarana (2 reviews written)

I recently bought Norco Range 2015. it was damage after one month. Now they replace my frame the latest 2016.takes 3 weeks came from Canada.thanks for the lifetime warranty. Great customer service job well done Sheffield Store… Read Full Review

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“Seriously helpful bunch”

Written on: 15/04/2016 by WobblyWheeler (1 review written)

I recently bought a Tacx Genius turbo trainer and software from the Sheffield branch and had some problems getting it all working (apparently I'm not alone there). The guys at Evans were really helpful - exchanged two turbos without question and finally helped me to set up my bike on the third one, in the shop, and verify it was working this time. Great service - gives you confidence to buy again… Read Full Review

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“extremely efficient ”

Written on: 15/04/2016 by KarleeAyers144 (1 review written)

Yesterday I contacted the customer care department to buy two saddles ny phone as I don't have a local Evans branch and wanted to pay partly by gift card and partly by credit card and couldn't work out how to do this on line. As the saddles were both cheaper on line elsewhere, i also wanted the price match option. The lady in customer care was fantastic as she worked her way through the price matching and split payments, going through each stage with me. Fabulous service, thank you… Read Full Review

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“Wonderful knowledged staff”

Written on: 15/04/2016 by Dayane (1 review written)

I was very impressed with the service provided by Angelo in the crouch end branch. He was helpful, friendly, knowledgeable. I am looking forward to go back and buy my son a pedal bike in the next month or so, as we initially started with the balancing bike that Angelo clever suggested… Read Full Review

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Rcsarana's Response to Dayane's Review

Written on: 15/04/2016

I'm very happy for the replacement of my MTB Norco frame for lifetime warranty. It takes 3 weeks came from Canada. Great service job well done.

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