Evans Cycles Reviews - www.evanscycles.com

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“cycle lights”

Written on: 09/12/2016

Extremely impressed with helpfulness and knowledge / advice of friendly staff. Also surprised by competitiveness of their prices… Read Full Review

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“Best bike online store”

Written on: 08/12/2016

Best cycling online store, fast response, staff are very helpfull… Read Full Review

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“Great service”

Written on: 08/12/2016

I recently bought 2 bikes, a hybrid and an MTB from Evans Notting Hill. I must have gone to the shop on a dozen occasions and changed my mind about which model to get at least half a dozen times (for each bike - even after placing orders!), but the staff were always helpful, knowledgeable and committed to ensuring that I ended up with bikes that I'd be happy with. Now that I've been riding them for a few months, I can say that I am overjoyed with both bikes. A big thank you to all the staff at… Read Full Review

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“Great Shopping Experience”

Written on: 07/12/2016 by OldSpokes (1 review written)

After looking at several different retails I settled on Evans Cycles for two reasons. The first was the ease of use of thier web site it could not have been easier to browse, compare and purchase the whole process was painless. I had confirmation of the order by text and it was waiting for me when I went in the store. THe member of staff who served me was very knowledgeable and explained how to set up the item I had purchased, in fact we had quite a converstaion about cycling in general what a… Read Full Review

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“Great customer service”

Written on: 07/12/2016 by 1949Somerville (1 review written)

I had a problem with a mislaid order, I informed Evans and they dealt with it promptly and efficiently. I would have no hesitation in buying from them again or recommending to a friend… Read Full Review

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“Great company to deal with.”

Written on: 07/12/2016 by Clark-Kent (1 review written)

I bought a Scott Sub Cross 30 bike from Evans that was listed as an ex-demo/ex-display item with replacement forks after the originals were damaged in transit. It was at a reduced price and a great deal. When the bike arrived there was a fault with the front disc brake. OK, Glitches happen. Evans were very helpful with the fault from the outset and gave me the option to have the brake replaced at my local bike shop, reimbursing me for the cost. I was impressed by the efficiency and… Read Full Review

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“Great website with everything I needed”

Written on: 07/12/2016 by Guesty99 (1 review written)

I live abroad and needed to purchase some cycle clothing as a present for a family member in the UK. I quickly found exactly what I wanted. The gift arrived safe and sound in good time and with no fuss or bother. It´s great to see the shop we knew and trusted over the years now has such a comprehensive and efficient service online. I would confidently recommend them to anyone. Well done, Evans!!… Read Full Review

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“excellent customer servies”

Written on: 07/12/2016 by CorbinDolan (1 review written)

excellent staff, very helpful, good advice. had toime to go through product with me, ie what memory card to buy and where to buy it… Read Full Review

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“Becoming my go to store”

Written on: 07/12/2016 by mfwa (1 review written)

I've used all the main online stores over the years, but what they seem to lack is consistency in the service they provide. Evans Cycles however deliver a constantly high level of service; good communication from purchase to delivery, quick despatch times even on the standard delivery and quick to resolve any issues… Read Full Review

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“Purchased new BMC Teammachine Roadbike”

Written on: 07/12/2016 by edcfoz (1 review written)

Overall I've always found Evans Cycles to be a great place for all things bicycle related. It's true that they are not necessarily the cheapest in town, but that is more than made up for by the general calibre of service (allowing for the odd exception of course depending on who you get.) The Spitalfields store gave me loads of helpful advice around purchasing a new bike and I'm pleased with the outcome. The only slight negatives were the time it took for the bike to arrive (was a week although… Read Full Review

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“Frinndly professionals”

Written on: 06/12/2016 by gmastor (1 review written)

Two purchases in 2016 Specialized Allez road bike & Tacx trainer. Very accurate in description. Low prices Fast and safe shipping … Read Full Review

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“Easy transaction, fast & reliable shipping”

Written on: 06/12/2016 by SidneyAlexander (1 review written)

Ordering online was a breeze. Although I live across the globe from where they are, shipping only took 2 days; fast and reliable. Wish they had more discounts and carry more brands… Read Full Review

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“Fast and efficient and friendly”

Written on: 06/12/2016 by 325MacKenzie (1 review written)

There were no problems. I could just turn up and collect, with friendly interested service.Definitely to be recommended… Read Full Review

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“Great service, international and speedy delivery”

Written on: 06/12/2016 by GaijinCyn (1 review written)

Interestingly, I found myself at the Evans Cycles website after a search for jawbone headphones -- in other words, nothing to do with bikes! The product page, detail etc. were very useful, the pricing was inline with other locations I had found online and, more importantly, they accepted international PayPal (which is important as I don't have a UK credit card) and shipped to Japan, where we're based, for a very reasonable fee. I was kept informed via email all the way, with the shipping… Read Full Review

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“Great service”

Written on: 06/12/2016 by Simonfindlayclark (1 review written)

The staff were extremely helpful when I needed to order an obscure spare part. Great service… Read Full Review

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“Xmas kids bike”

Written on: 06/12/2016 by TR100 (1 review written)

I had a very good experience ordering and buying the bike. The delivery was different though. Box was damaged. I rang the shop only to be told that I had to ring the head office which I did. The guy noted that the box was damaged and I had to check it as soon as possible. Not the service I would expect for just under £300 for a 5 year's old Xmas present. Slightly disappointed… Read Full Review

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“Lots of choice”

Written on: 06/12/2016 by twotbgrar360 (1 review written)

I have bought lots of MTB clothing from Evans cycles, great range to choose from. The customer service is second to none. If ever I had any problems such as buying something that wasn't quite the right size, they would replace it no questions asked. I recently ordered a helmet that didn't fit me through their click and collect service, they got me a bigger size in store for the next day, brilliant when you don't want to miss a day's riding ! Staff are very friendly and knowledgeable too when it… Read Full Review

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“Bad things happens, Evans cleaned it up and kept me happy!”

Written on: 06/12/2016 by Genevieve428 (1 review written)

I ordered a Cannondale Caadx ultegra on clearance, when it arrived in Sweden DHL hade cracked the front fork. Had thrown the packaging before I discovered it. They sent new packaging, told me to send back the bike. Unfortionatly there wasn't any caadx in the right size left. DHL kept on screwing me during in all the transports in this order (both on the delivery, the return of the bike and then the replacementbike), school case of how not to do it. Well it all worked out good in the end… Read Full Review

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“New Bike Check-up”

Written on: 06/12/2016 by Simon.T (1 review written)

Had my new Road bike checked after my six week initial period, mentioned a problem with the peddle fitting, problem was sorted and the bike has been checked and corrected professionally for cable tightness and gear alignment. Excellent service by friendly and knowledgeable staff - Thanks guys… Read Full Review

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“Service”

Written on: 06/12/2016 by GordonC50 (1 review written)

I use Evans as my local bike shop principally because that's exactly what they are 'my local bike shop!' I've used their services ever since the shop opened in 2007 and have remained loyal ever since. I'd say ju loyalty has been based on good service where staff go the extra mile to accommodate me example I rocked up with a front wheel puncture last week and wandered down n to see if they citied fix it quickly for me. They did and I was off on my Saturday morning ride 10 min later. Excellent!… Read Full Review

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