Evans Cycles Reviews - www.evanscycles.com

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“Top in all respects”

Written on: 03/05/2016 by Jo2Jo (1 review written)

Every single experience I have had of the Evans Maidstone staff has been superb. They are very experienced cyclists who listen to the customer and make wholly appropriate suggestions. They are professional, friendly and knowledgable and take particular care to make sure every purchase is the right one. I have absolutely no hesitation about recommending them… Read Full Review

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“Happy to recommend”

Written on: 03/05/2016 by OnionBurgey (1 review written)

I use the shop in Deansgate - Manchester a lot and find the staff very friendly and helpful. Can't fault them. I wouldn't go anywhere else… Read Full Review

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“Brilliant service at Castleford”

Written on: 03/05/2016 by 487Trevino (1 review written)

The Castleford staff were really helpful recently helping my wife choose a new bike. They were knowledgeable and friendly helping her to sort out exactly what she wanted to buy. I've also had good experiences when choosing my bikes previously at Castleford and Manchester. We eventually decided on a Bobbin Bramble in blue for my wife and she loves it! We will definitely call back to Castleford for a free service when it's due. We feel most welcome whenever we call in just to browse for… Read Full Review

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“Always helpful and approachable”

Written on: 03/05/2016 by 169Fuller (1 review written)

I go to Evans cycles for mountain bike components as well as clothing for myself and for my wife. The staff are always keen to assist with any technical information or to find a particular product. The prices are very competitive with other retailers and there is never any problem with returning an item or exchanging it. I have even dropped my bike in with a particular problem and they sorted it there and the free of charge… Read Full Review

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“Fantastic help with new bike ”

Written on: 03/05/2016 by Johnatsw19 (1 review written)

I recently bought a new road bike from Evans. As a newcomer to Road cycling I needed help to choose the right bike and related kit. The person who helped me was absolutely brilliant and guided me through road tests, try-outs and talked through all the options. He even came in on his day off to help me fit cleats to my shoes!! He was brilliant and the result for me was fantastic. A true testament to the passion and dedication of the team. Can't recommend highly enough… Read Full Review

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“Overall great experience”

Written on: 03/05/2016 by Garbro (1 review written)

A couple of issues on delivery but these were quickly rectified by the Staff. Excellent service and product… Read Full Review

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“Always delivers ”

Written on: 03/05/2016 by trFox1955 (1 review written)

I use Evans for most of our cycling needs. We don't have a LBS so it makes sense to use a company that offers reliability and value. I have always been happy with the service I have received in store. Staff were polite, knowledgeable and enthusiastic about the products and when ordering online delivery has always been on time and in good condition. I and my boys love the bikes that Evans supplied… Read Full Review

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“Bery good service and quality cycles”

Written on: 03/05/2016 by Andrius85 (1 review written)

Very good shop. I used them twice and very hapy with my online purchace of cycle. A lot of usefull information about cycles in website so its easy to chose what you need. Item description is more than you need. Costumer service great aswell(online and by phone). I will use Evans Cycle service when i will need more stuff for my cycle;)… Read Full Review

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“No problem at all”

Written on: 03/05/2016 by bakar1969 (1 review written)

Overall a very positive experience with Evans. Need to contact support center due to delay on delivery and have had a prompt response. Also need to return an item due to bad size and also had a very quick refund. Recommend Evanscycles for sure !!!… Read Full Review

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“Good service, no problems.”

Written on: 03/05/2016 by CoryBlack282 (1 review written)

ordered tyres online for store collection at offer price, easy transaction, no problems. would do this again… Read Full Review

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“Purchase of new bike and accessories”

Written on: 03/05/2016

Generally a very good service from Evans. I'm a novice when it comes to road cycling. But when it came to discussing my wants / needs with Evans they were very understanding and managed to discuss at a level I could understand. I ended up purchasing a Pinnacle Arkose 3 and on a separate issue I purchased a clipless peddles and shoes. The bike itself was delivered with a few issues (hence 4 stars) but that was quickly sorted out by the support team on the end of the phone. The bike itself… Read Full Review

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“excellent service”

Written on: 03/05/2016

I had top Class service from the Cardiff Branch. Ordered online, and was available to pick up the next day. Very Prompt… Read Full Review

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“Great service ”

Written on: 03/05/2016 by Glok (1 review written)

I have previously been to Evans several times , but always found customer service to be lacking ,but after searching for a new bike in other stores decided to give Evans another go. On this occasion All members of staff were very helpful, taking the time to discuss options with me. I didn't feel pressured or rushed, and eventually settled on a new trek 9.6 superfly. Many thanks to the staff at Evans Gateshead… Read Full Review

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“Staff seemed not to care”

Written on: 03/05/2016 by Lane307 (1 review written)

Bought some Campagnolo Zonda wheels from Evans last June and was advised from another bike shop the rear hub wasn't as smooth as it should be. Took bike to Evans for a check-up and the mechanic looked at it for no more than 20 seconds and said 'it's fine'. Can you honestly confirm that statement without looking at the bearings?! This is why I don't get my bike serviced at Evans, nonchalant service… Read Full Review

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“Excellent Service”

Written on: 03/05/2016 by NicWelding (1 review written)

Great advice and service from both the Aberdeen and Glasgow shop. Online shop is great too, swift delivery. All the staff seem to be knowledgeable and are happy to pass this knowledge on. Don't love the location of the new Aberdeen store as it is a pest to get to but I like the fact that I don't have to order everything online now!… Read Full Review

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“Simply epic ”

Written on: 03/05/2016 by KalebKeegan (1 review written)

From start to finish simply fantastic service. I will be doing more business with Evens without a shadow of doubt… Read Full Review

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“Bike repair at Aberdeen store”

Written on: 03/05/2016

Visited the new Aberdeen store as I had a problem with chain rub on the front derailleur. The mechanic explained what was required and gave me a (good) price for the work. I got the bike back the following day and he had also noticed the rear disc was rubbing so he sorted that too. The new store looks fantastic and I would congratulate them on their service. I will definitely be going there first for kit and servicing. … Read Full Review

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“Fantastic service as always ”

Written on: 03/05/2016 by Faulkner147 (1 review written)

The website is very easy to navigate through. You can look at loads of different products that might not be in the stores and you can also do the click and collect service at your nearest store. Myself and my husband have always had great service from the staff in the stores. They are very knowledgeable about the products they stock and they are willing to help you if your size of products are not in stock. Great bike fitting service when you purchase your bike and they don't do the big push to… Read Full Review

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“Adventure Gravel Bike iei, Happy Happy.....”

Written on: 03/05/2016 by DicDeryn (1 review written)

Bought a Pinnacle Arkose 3 2016 Adventure Road Bike through the Cycle to Work scheme, really happy with the bike and Evans Cycles and I was able to get money off through the Evans trade in promotion to boot. Ordered through the call centre who were knowledgeable and friendly, helping me to navigate the ordering of bike, shoes and pedals etc. I then arranged to pick up the order from the Chester store, who contacted me to arrange a convenient pick up time and date. When I went to the store to… Read Full Review

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“Wow what service”

Written on: 03/05/2016 by Ruth549 (1 review written)

As total novices we entered the Macclesfield store with no idea of what we wanted or needed! Immediately we were put at ease, the staff member asked lots of questions and then made a few suggestions. He was obviously a master of his craft as the suggestions for bikes and equipment were superb, an option for every price range and no pressure to purchase. We walked away with two new adult bikes that were built, sized and checked in under 2 hours. As someone who has not ridden a bike for over… Read Full Review

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