Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
2003
82% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★☆

“Great products and great service”

Written on: 04/07/2017 by ThreeCs (1 review written)

Every time I have shopped at Evans Cycles, both online and in-store, I have had a great choice of products. If there has been a product out of stock they have either let me know when it is back in stock or pointed me to similar items. In store, the colleagues are always really friendly and helpful and have always done everything they could to help. The prices are very reasonable and they offer a wide range of bikes, tools, equipment and clothing. One comment I will make is there is not as… Read Full Review

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★★★★★

“excellent store ”

Written on: 04/07/2017 by 352Duffy (1 review written)

Great range of top brand products, i used price match and they honured it, delivery is quick and changing an item is easy… Read Full Review

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★★★★☆

“Specialized Hybrid”

Written on: 21/06/2017 by brendando (1 review written)

took 2 different bikes for a test ride, opted for a specialised hybrid, made use of the trade in scheme so good deal all round, plus, the price of the bike I opted for was actually £200 more than it said on ticket price, after a bit of checking with manager etc I got the bike for ticket price which made it a double good deal, thank you Evans Cycles… Read Full Review

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★★★★★

“Great service ”

Written on: 17/06/2017 by Reidwx270 (1 review written)

Exceptional service good knowledge of the product. Reading store is a great place to shop… Read Full Review

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★★★★★

“Chain retailer with a local bike shop feel”

Written on: 13/06/2017 by ppaolo321 (1 review written)

Despite being a large chain, Evans shops have a local bike shop feel. In the two shops I tried, assistants and mechanics were super helpful and passionate about talking to me and suggesting cheap solutions for my bike. I also really like their price-matching scheme. If you find online a product that is cheaper than their price, they will match it. It really works and it takes seconds on their website or in the shop… Read Full Review

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★★★★★

“First Class”

Written on: 13/06/2017 by 46Sharpe (1 review written)

Hendon Branch- Great services, cannot fault. Friendly, helpful and efficient. Took the time to help pick out what i needed after some advice. Would be happy use and recommend again… Read Full Review

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★★★★☆

“Valuable online store and resource for cyclists”

Written on: 13/06/2017

An easy site to navigate, good range of products, good resources. A must visit site for cyclists of all types… Read Full Review

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★★★★★

“New bike coat guarantee - With unexpected extra's”

Written on: 13/06/2017

I recently bought a Gore 1985 bike waterproof jacket for an event starting the following day. On taking it home, i found a small tear in the shoulder, so quickly took it back to replace it. The shop didn't have a like for like replacement jacket for me in store, so told me to use it for the event and return it afterwards for a replacement. So i did, and they replaced it under warranty the following week. I was really surprised by this, and very pleased with their approach as it meant i had… Read Full Review

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★★★★★

“I don't go anywhere else”

Written on: 13/06/2017 by 329Keith (1 review written)

I have been shopping at Evans now since buying my first bikeproper road bike, great products, they price match, fabulous returns policy, just had a fantastic service, will not go anywhere else! Need to open a store in Matlock!!… Read Full Review

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★★★★★

“Bike for my Grandson”

Written on: 13/06/2017 by Matilda134 (1 review written)

A purchased a bike for my Grandson on line. Even for an old git like myself it was a simple process. The bike was delivered very quickly to my Grandson,s home. He is very pleased with it. The quality of the product is excellent… Read Full Review

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★★★★★

“Awesome friendly service”

Written on: 13/06/2017 by wmShaffer120 (1 review written)

I always, if possible, get my goods or cycle parts from Evans if they are competitive or comparable with the internet. The staff in the Durham shop are always happy to see you and greet you like a friend and not a customer and they are always happy to go the extra mile to help or give advice. I have on occasion, had to return goods and again the process was done smoothly and without fuss. Returns and exchanges are done quickly and smoothly and staff are always happy to assist if you the part… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/06/2017 by Halle1952 (1 review written)

I decided to opt for an ebike but didn't know much about them and couldn't find many of the cheaper models available to look at in the shops. Evans got the bike into store for me to look at with no obligation to purchase. When it arrived they told me all about the bike, how it worked and let me go for a test ride on it. As I was purchasing the bike through the cycle to work scheme I had to wait for the paperwork to be processed so didn't pick my bike up until the following week. Again I was… Read Full Review

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★★★★★

“Evans Online”

Written on: 10/06/2017 by mikebike2017 (1 review written)

Web site was very easy to navigate and it was easy to filter items to identify what was available within my requirements Goods (cycle shoes and clipless pedals) arrived quickly, were well packed and as described. Price was also very good, backed up by price match. Have used Evans before and will definitely use them again… Read Full Review

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★★★★★

“Helpful and friendly staff in Milton Keynes. Click and...”

Written on: 09/06/2017

Helpful and friendly staff in Milton Keynes. Click and collect service very good and timely… Read Full Review

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★★★★★

“Evans Cycles Guildford”

Written on: 06/06/2017 by RobertCosmos (1 review written)

I have been visiting the Guildford store a lot recently as I have purchased a new bike and had an old one serviced. I have been very impressed by the high standard and consistency of all the staff who have helped me. I have probably dealt with five people. They were all knowledgeable, friendly and very helpful. They helped with technical specifics of new bike, gearing ratios, purchase of accessories, footwear, clip-ins and bike fit. A lot of hard work has clearly gone into training and… Read Full Review

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★★★★★

“Excellent service, products and price”

Written on: 06/06/2017 by jckandy (1 review written)

Purchased a number of items recently from shoes and cleats for me to a new bike for the wife always found the service to be excellent, with a great choice of products at competitive prices Staff are always helpful and know their stuff… Read Full Review

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★★★★★

“Smooth, efficient, helpful and friendly service!”

Written on: 06/06/2017 by rimbaudrider (1 review written)

After years of owning a 16-speed racing bike I felt I wanted a complete change. My cycle habits had changed from hilly fast long distances to not so fast urban short distances and so I took advantage of trading in my old bike for a new single speed machine. Once I had decided on the correct frame size, I ordered the new bike via the website facility. I was informed of the delivery date to my nearest local branch and from there I soon received a phone call telling me the item was now in stock… Read Full Review

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★★★★★

“Great price and service”

Written on: 06/06/2017 by 122Tucker (1 review written)

Amazing staff, I purchased a bike online and subsequently bought some extra parts and pedals under a separate order. When they were building the bike they made sure if I wanted them assembled and did so without charge or hassle. Collecting the bike was easy and had a nice chat with the guy who had had a previous model of the bike. Staff were knowledgeable, friendly and efficient and the bike was assembled perfectly. Evans prices are very competitive too. I also used their price match to lower… Read Full Review

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★★★★★

“Great service”

Written on: 06/06/2017 by vmHayden151 (1 review written)

Went to buy a new road bike at Evans in Edinburgh, staff very friendly and keen to assist. They let me sit on a few bikes I liked and talked about sizes, ordered the bike and size I wanted to arrive in store. Delivery was fast but I had to wait about a week for collection as the store was busy with bikes being built although it seemed like an eternity to wait it is probably more due to the time of year with lots of bikes being sold in summer time. … Read Full Review

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★★★★★

“Great service”

Written on: 06/06/2017 by vmHayden151 (1 review written)

Went to buy a new road bike at Evans in Edinburgh, staff very friendly and keen to assist. They let me sit on a few bikes I liked and talked about sizes, ordered the bike and size I wanted to arrive in store. Delivery was fast but I had to wait about a week for collection as the store was busy with bikes being built although it seemed like an eternity to wait it is probably more due to the time of year with lots of bikes being sold in summer time. … Read Full Review

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