Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.1 / 5
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“Friendly and helpful service”

Written on: 14/10/2016

I popped in to buy a couple of knee pads before a trip over to the Peak District. There wasn't a great deal of choice but I was given advice of what to look for and was very happy with my purchase - Fox Launch Pro - hardly noticed I was wearing them. I was also given advice on the trails to ride as the sales guy was originally from around there. Great service and would definitely shop there again… Read Full Review

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“Good service, but support is terrible”

Written on: 14/10/2016 by Stephensuj157 (1 review written)

I had recently purchased a hardtail from this store which they recommended, but during every step, there were issues. I put down the deposit to have it brought to store so it can be built up. However, when it arrived, the build date was pushed back a week as there were other orders that prioritized ours. After about 3 weeks, I realized the bike wasn't cutting it, so according to thier return policy, it should be fine for it to be refunded as the bike did not have any damage and was cleaned… Read Full Review

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“Evans service”

Written on: 12/10/2016 by Hoffmangt213 (1 review written)

Good selection,often bargains,good service through click and collect,but Bristol store does not hold much in way of accessories because of lack of space… Read Full Review

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“Gatwich Warehouse”

Written on: 05/10/2016 by xgLake9 (1 review written)

We purchased a new bike for my wife from the Gatwich Warehouse. The girl that served us was excellent, she listen to what we wanted and came up with a great bike at a good price. No pushing other products on us, she made suggestions all well suited to my wife's spec. On the collection the service was equally good by someone else, so they have a happy customer who will certainly go back… Read Full Review

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“Excellent Service fixed a Major Issue on New Bike Purchase”

Written on: 01/10/2016 by MakenzieMonaghan (1 review written)

My new Carbon Road Bike was delivered with the wrong sized seat post fitted. After a number of discussions where it was suggested the cost of fixing this issues was down to me!! It was realised that this was a manufactures issue and then the correct sized seat post was fitted. Now have a great bike and confidence is restored in Evans. Would go back to Evans for further purchases? Already have and am happy with service received. This was probably just a one off… Read Full Review

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“After sales services”

Written on: 29/09/2016 by colinj318 (1 review written)

Great bike, pushy sales staff and horrific after sales. When I collected my new bike I had no size check, no introduction to the bike and the mechanic who practically threw the bike at me was extremely rude. I won't buy another bike or any bike kit from this store… Read Full Review

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“Genuine company with integrity & excellent customer...”

Written on: 28/09/2016 by OutdoorMan3 (1 review written)

I have purchased from Evans Cycles a few times and they have always been very competitive with quick delivery and excellent after sales service. I had an issue with one of my purchases which was dealt with very quickly and to my complete satisfaction. Highly recommended… Read Full Review

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“Very satisfied!”

Written on: 27/09/2016 by blLamont79 (1 review written)

Very helpful staff and always want to make it right for you. Definitely would recommend if you want to buy a bike, service your bike or just buy equipment, clothing or anything - they've got it!… Read Full Review

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“Excellent customer service! My bike was built to a...”

Written on: 26/09/2016 by huey-55 (1 review written)

Excellent customer service! My bike was built to a high standard and the aftercare has been great… Read Full Review

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“Very impressed ”

Written on: 26/09/2016 by 290Keller (1 review written)

I have to say that I am very impressed with Evans Cycles both in the Macclesfield store and online. I got the chance to see the bike I wanted in store and try a few out to get the sizing right. I then ordered online as the store was a bit too far away from my home really and online ordering was simpler. The customer support I spoke to like the staff in the shop were excellent. The bike came within 3 days of ordering and was well packaged and really simple to assemble. The price of the bike… Read Full Review

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“Evans Dulwich, great service”

Written on: 25/09/2016 by bhSchwartz404 (1 review written)

Very please with my experience. The staff could not have been friendlier or more helpful and had so much enthusiasm towards cycling. Everything was so easy, ordered the bike, and literally a few days later I was informed the bike was ready to be picked up. Very pleased with the bike, I look forward to my cycling trips… Read Full Review

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“Great service ”

Written on: 24/09/2016 by Flashy100 (1 review written)

I went in to the Monks Cross store in York and received great and attentive service from the team there. I had identified a bike that I thought was right for me. The team advised that the frame size was right and talked me through the features and alternatives. I the had a test drive and was hooked. I bought the Cannodale Alloy 105 and it felt like the wind compared to my mountain bike. I am now completely hooked. The great news is that I get a free check up after 6 weeks so will be making an… Read Full Review

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“Knowledgeable and Helpful Cycle Store”

Written on: 24/09/2016 by simonp101 (1 review written)

I wanted to replace my bike recently and visited Evans' store in Norwich after having had a look at their range online. The staff there helped me narrow down what I was looking for and setup one of the bikes from the shop floor for me to have a test ride, even loaning me a helmet. This was very useful in confirming my choice of bike. Following the ride, I decided to buy the bike and was able to walk out of there with a bike to take home. They were very courteous and patient, as I hadn't ridden… Read Full Review

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“Quality makes you return”

Written on: 24/09/2016 by AydinMattingly418 (1 review written)

I have used Evans Cycles to by clothing and other bits and I think their service is excellent , pays your money takes your choice no messing around order it online and within a day or 2 its on your door step you can ask for better. However Evans cycles can be a little over priced but then the service makes up for that. Thank you evans and keep up the good work… Read Full Review

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“Painless purchase”

Written on: 24/09/2016 by Alex320 (1 review written)

Ordered my daughter a new Hoy bike via the website. Arrived a few days later in perfect condition. Easily assembled (double checked using the Evans YouTube video) and daughter is happily cycling around… Read Full Review

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“Great service at the warehouse”

Written on: 24/09/2016

I visited the Gatwick warehouse and was very pleased with the service. The staff pulled a number of different items from the stockroom for me to try on and offered advise on the products. That's the second time I've gone direct and its worth it when buying items that have questionable sizing such as knee/elbow pads… Read Full Review

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“Good service”

Written on: 23/09/2016 by AntonHickey (1 review written)

I ordered myself a cambagnolon deck gear, chains, wheels and maantiepyörääni. I was positively surprised how well the delivery of products took place. products were well packaged. Information work well. I am satisfied with our products and delivery, thank you for Evans cycles… Read Full Review

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“EXCELLENT SERVICE”

Written on: 23/09/2016 by KasenKirkland492 (1 review written)

I have used Evans on a number of occasions and I found them to be professional, helpful and the service is very fast. Nothing is too much trouble for the staff. Definitely would recommend them to anyone. Thanks Evans. Particularly the Preston branch :)… Read Full Review

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“Bike purchase”

Written on: 23/09/2016 by epFuller313 (1 review written)

I have no complaints about the service I received from the staff in the Sheffield store. I tried 3 bikes, which were ordered in especially for me, before choosing the one I bought. At all times the staff were friendly and helpful, nothing more and nothing less than I would expect… Read Full Review

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“Good product and excellent service.”

Written on: 23/09/2016

I live abroad, South of France. Bike mirrors, a good product and excelent speedy delivery service. Thoroughly recommend Evans cycles and will be back again! :)… Read Full Review

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