Evans Cycles Reviews - www.evanscycles.com

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“Xmas kids bike”

Written on: 06/12/2016 by TR100 (1 review written)

I had a very good experience ordering and buying the bike. The delivery was different though. Box was damaged. I rang the shop only to be told that I had to ring the head office which I did. The guy noted that the box was damaged and I had to check it as soon as possible. Not the service I would expect for just under £300 for a 5 year's old Xmas present. Slightly disappointed… Read Full Review

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“Lots of choice”

Written on: 06/12/2016 by twotbgrar360 (1 review written)

I have bought lots of MTB clothing from Evans cycles, great range to choose from. The customer service is second to none. If ever I had any problems such as buying something that wasn't quite the right size, they would replace it no questions asked. I recently ordered a helmet that didn't fit me through their click and collect service, they got me a bigger size in store for the next day, brilliant when you don't want to miss a day's riding ! Staff are very friendly and knowledgeable too when it… Read Full Review

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“Bad things happens, Evans cleaned it up and kept me happy!”

Written on: 06/12/2016 by Genevieve428 (1 review written)

I ordered a Cannondale Caadx ultegra on clearance, when it arrived in Sweden DHL hade cracked the front fork. Had thrown the packaging before I discovered it. They sent new packaging, told me to send back the bike. Unfortionatly there wasn't any caadx in the right size left. DHL kept on screwing me during in all the transports in this order (both on the delivery, the return of the bike and then the replacementbike), school case of how not to do it. Well it all worked out good in the end… Read Full Review

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“New Bike Check-up”

Written on: 06/12/2016 by Simon.T (1 review written)

Had my new Road bike checked after my six week initial period, mentioned a problem with the peddle fitting, problem was sorted and the bike has been checked and corrected professionally for cable tightness and gear alignment. Excellent service by friendly and knowledgeable staff - Thanks guys… Read Full Review

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“Service”

Written on: 06/12/2016 by GordonC50 (1 review written)

I use Evans as my local bike shop principally because that's exactly what they are 'my local bike shop!' I've used their services ever since the shop opened in 2007 and have remained loyal ever since. I'd say ju loyalty has been based on good service where staff go the extra mile to accommodate me example I rocked up with a front wheel puncture last week and wandered down n to see if they citied fix it quickly for me. They did and I was off on my Saturday morning ride 10 min later. Excellent!… Read Full Review

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“Helpfull staff, relevant website items”

Written on: 06/12/2016 by CalinIaru (1 review written)

I visited the shop in Victoria London. I was allowed to test 2 bike sizes to get closer to the feeling. I was wary that I needed more than 15 mins to test each and the staff was kind to allow for more circuits. It was a great experience for me, in the shop. I have ordered online 2 items which were delivered in due time. EC is one of the first pages that I visit before making a decision about cycling items. Actually, I am considering arranging for a trip to England for the Sportive in Jan… Read Full Review

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“BMC Sportlite Alivio Mountain bike”

Written on: 06/12/2016 by kwakker (1 review written)

Bought through Ride to work scheme. Very helpful with selection of bike on the Monday I went in, and advised on process of the scheme. Requested the voucher from workplace on Tuesday. Received voucher by email Tuesday evening. Went in and ordered bike after checking sizing on Wednesday, They advised me bike would be ready for Friday. Advised by email Friday morning bike was ready for collection. BRILLIANT!. Had £35.00 worth of extras thrown in as well for free with the scheme. Highly… Read Full Review

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“Failed to outline potential bike issues”

Written on: 06/12/2016 by JulianMcGarry247 (1 review written)

Bought my Cannondale CAADX 105 2016 only 4 weeks ago, things went well until started getting creaking from the bottom bearing (uses the BB30). Looked online including Evans own reviews and found this to be a common problem. Bikes already been back once, tightened up but will need to go back again as its still noisy. With this problem being so prevalent you would think sales staff would highlight it to the customer before sale. Also being a major bike supplier, is it not the responsibility of… Read Full Review

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“Fast efficient service”

Written on: 06/12/2016 by HevJohnson (1 review written)

I ordered an ex display model tacx turbo trainer from the online shop, which was a great bargain. I opted for click and collect and was kept up to date as to when I could collect. The trainer was exactly as described and arrived when it was expected. The staff instore were friendly and efficient as always. Very satisfied with my purchase!… Read Full Review

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“Good service”

Written on: 06/12/2016 by Allenw49 (1 review written)

Very helpful high standard of knowledge of products to help with your purchase and enjoyment of cycling would recommend visiting before going to the store to know what you want son they can help more… Read Full Review

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“Great Service”

Written on: 17/11/2016 by Noelle76 (1 review written)

Great service & good knowledge of products. Selected the bike in store and was able to collect within a couple of days. The store does get very busy at weekends, so it's better to go on a week day if possible. I would return. Store was: Lakeside, West Thurrock, UK… Read Full Review

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“Efficient delivery and easy exchange”

Written on: 17/11/2016 by 316Walsh (1 review written)

Parts arrived quickly and the part I didn't need was easily exchanged in my local store… Read Full Review

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“Great choice, prices, service”

Written on: 17/11/2016

Found great end-of-season deals on items not available elsewhere. Shipping to US was fast, and staff were quick to respond to questions about changes to order… Read Full Review

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“Great choice and value”

Written on: 08/11/2016 by PedroG (1 review written)

Easy website, lots of choice at good prices and, if you do happen to find lower prices elsewhere, they will happily match!! Good customer service both on line and by telephone. And you can use Tesco Clubcard too!!… Read Full Review

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“Excellent range and reviews,order online or local store”

Written on: 08/11/2016 by Alfonso389 (1 review written)

I have been pleased to have EVANS CYCLES as a resource to help me find what I think I want or even to explore other possibilities,from browsing on the website or talking with the staff in store. I have confidence in the quality of their goods,and find their customer reviews very useful in deciding what to order,and I am reassured that I can always visit the local store if necessary to return the goods… Read Full Review

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“Supermarket bike buying experience but not bad for it”

Written on: 08/11/2016 by JasminConnolly (1 review written)

I would rather have bought a bike from an independant shop where I have a relationship with permanent full time staff that understand my riding but Evans did what they promised on the tin and I got my bike on time and without 'too much' fuss… Read Full Review

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“Well worth a look!”

Written on: 08/11/2016

Great prices, helpful,friendly staff. Will be regularly browsing their site!… Read Full Review

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“Good Prices & Delivery Options”

Written on: 07/11/2016 by Tomghc (1 review written)

Prices are generally very competitive given the full range of handy delivery options (pick-up from store, home delivery etc). This makes returns/exchanges quite easy too. Staff knowledge varies across the shops and timetables though, so I tend to go in physical stores with something specific in mind… Read Full Review

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“great customer service”

Written on: 06/11/2016 by 96Abbott (1 review written)

really good bright lights ideal for the evening ride around the town… Read Full Review

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“Staff at Evans Woking gave a first class service”

Written on: 06/11/2016 by GaelPalmer142 (1 review written)

Staff at Evans Woking gave a first class service the down side was they did not stock the Zefal pump and had seen on the Evans website also pick up was difficult as we had to park away from the shop… Read Full Review

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