Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.1 / 5
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★★★★★

“Damaged rear derailleur cage”

Written on: 16/05/2017 by tezz3455 (2 reviews written)

Took my sons trek 8.5 ds hybrid in for its 6 week free checkup,received a phone call from the mechanic reporting damage to rear derailleur cage? think this happened due to a failed chain link , however the cost of a replacement part was £50 but Evans fitted it free of charge! Many thanks to the helpful technical staff at Evans Nottingham… Read Full Review

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★★★★★

“Damaged rear derailleur cage”

Written on: 16/05/2017 by tezz3455 (2 reviews written)

Took my sons trek 8.5 ds hybrid in for its 6 week free checkup,received a phone call from the mechanic reporting damage to rear derailleur cage? think this happened due to a failed chain link , however the cost of a replacement part was £50 but Evans fitted it free of charge! Many thanks to the helpful technical staff at Evans Nottingham… Read Full Review

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★★★★★

“Evans Fulham Road”

Written on: 16/05/2017 by AnthonyDunn (1 review written)

Very knowledgeable, friendly, customer-focused staff. I've had excellent service, prompt responses and attention to having my bike taken in and returned to me at my convenience. I also like the emailing/texting system reminding you when a service is due and letting you know when your bike is ready for collection. I also love my new bike. Thanks, much appreciated… Read Full Review

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★★★★★

“Brilliant! ”

Written on: 16/05/2017 by Allanon1958 (1 review written)

Went to the Chester store. Very helpful staff. Can't speak highly enough about the service I received. I think people assume that you get better service from an independent but I now know that's incorrect. I've tried both and the Evans service was much better. Price matched my tyres which saved me lots and fitted them there and then. I watched a guy servicing one bike while another trued up a wheel. They both took tremendous care to get things right. I've since booked a service. Evans Chester… Read Full Review

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★★★★★

“Service, Knowledge and Atmosphere under one roof.”

Written on: 16/05/2017

Just having got back into cycling I visited the local Evans shop in Norwich to get the bike serviced. Friendly and knowledgeable staff helped me choose the parts I needed and gave me guidance. I also visited the website to which I ordered products which I had delivered to store within 48 hours, great offers and quick delivery for no extra cost which made this an easy choice. Every time you walk in the shop someone greets you with a hello, need any help, it's friendly service and always seems… Read Full Review

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★★★★★

“Great as usual”

Written on: 16/05/2017 by PaulineLa (1 review written)

Never disappoint me, great service, great items and great prices Loved the fact they have a good range for the MTB riders out there :)… Read Full Review

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★★★★☆

“Online with in-store pick up”

Written on: 16/05/2017 by cmHolloway43 (1 review written)

Purchased a Garmin Vector 2S online and picked up from the St.Paul store by 11am the following morning. V impressed and very easy. Price was competitive as well… Read Full Review

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★★★☆☆

“Great Customer Service - Poor Mechanics”

Written on: 16/05/2017 by GavBUK (1 review written)

I purchase 2 mountain bikes from Evans. A Youth Specialised MTV and an Adult Trek MTB coming to roughly £1000 in total. The adult bike was purchased on the day in the shop and the youth bike was ordered for home delivery. Although the customer service level at the Leicester outlet was fantastic, it's a pity the quality of the build of the adult bike wasn't the same. Upon arriving home I inspected the alignment of derailleurs, etc and nothing was properly setup. The chain was catching the… Read Full Review

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★★★★★

“Awesome, no nonsense service”

Written on: 16/05/2017 by ManfromWales (1 review written)

Never over-sell. They recognise that everyone has individual budgets and needs and they ensure that their advice is tailored to that person… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 08/05/2017 by McMahankw109 (1 review written)

Have purchased a few items from Evans and always found the price and shipping times great. Recently I had a problem with the lining of a new helmet coming apart. Despite being in Oz it was quickly sorted out and the new lining duly arrived at nil cost. Pretty happy… Read Full Review

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★☆☆☆☆

“Very dissappointed”

Written on: 07/05/2017 by Waltonux176 (1 review written)

Bought a Scott Scale 970 from Evans. Sadly I damaged the bottom bracket cable guide which seems to be unique to the bike. Was in touch with with a really helpful guy who sent me some other make of guides but they were not correct. He tell me they sent the correct guide to Evans who promised to send to me but nothing received and a man who is no longer responding to my emails; presumably left the company which is a shame because he went out of his way to try and sort things out for me. Bottom… Read Full Review

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★★★★★

“Brilliant Norwich store”

Written on: 30/04/2017 by Moodyrq368 (1 review written)

I bought a Specialized bike from the Norwich store last week, everyone I dealt with was so helpful. I am a novice cyclist and was a bit daunted about going to a proper bike shop, I was so impressed with the attitude of the staff. I am very small and have never had a bike that I felt comfortable on, the member of staff that looked after me was very patient and took time to make sure that the saddle and handlebars were low enough I am really happy with my lovely bike. If I buy another one I will… Read Full Review

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★★★★★

“online shopping easy”

Written on: 30/04/2017 by synapse56 (1 review written)

as always whenever I shop online they have exactly what I want and the speed that I get it delivered is excellent.dont know why I did not discover evans cycles earlier.I would definitely recommend my friends and family to use them… Read Full Review

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★★★★★

“Evans do the lot ”

Written on: 27/04/2017 by Randallfy317 (1 review written)

When my bike started to go wrong I just thought I would patch it up since it needed just a new left gear/brake to repair it. But when I lifted it and pressed the pedal to check its operation I could feel a lot of vibration throughout the bike . I then realised that after 12 plus years of loyal service this bike owed me nothing especially since I never spent anything on it. Since I knew I would need to spend a good few quid just to get the bike into passable condition I decided to go silly and… Read Full Review

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★★★★★

“EXCELLENT!”

Written on: 26/04/2017 by McHugh359 (1 review written)

Hi everybody. Evans Cycles from Leeds, is a very amazing shop. I'm very happy with my purchase of an helmet Specialzed evade. The shipping in France, was very fast and secure. And it was a GREAT BARGAIN! Thanks a lot for everything. … Read Full Review

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★★★★★

“Trouble Free Shopping”

Written on: 24/04/2017 by IsabelleSalazar241 (1 review written)

Purchased a pair of MTB gloves on line for collection at Trafford Store. These were a sale item and the price beat every other web site. Also I didn't collect for over two weeks and staff confirmed there was no promlem with this delay Big thanks as great gloves… Read Full Review

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★★★★☆

“Good, reliable shop”

Written on: 23/04/2017

Very good to shop online with and luckily there's a shop where I live so I get the best of both. I like that I can order into the shop and collect at my convenience. There is a good choice at competitive prices with knowledgeable staff as well… Read Full Review

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★★★★★

“Friendly, helpful staff in store”

Written on: 22/04/2017 by AliCrouch (1 review written)

The staff member who helped us in the Kingston store was friendly, helpful, professional and resolved our issues quickly helping us reach a decision on what to buy… Read Full Review

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★★★★★

“Goods purchased ”

Written on: 21/04/2017

Excellent, helpful and friendly service and assistance from staff in Evans shop… Read Full Review

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★★★★★

“Fine like, eh”

Written on: 21/04/2017 by McMahonzo294 (1 review written)

Aye they're fine like. Ordered a thing, got the thing, it was fine… Read Full Review

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