Evans Cycles Reviews - www.evanscycles.com

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“Knowledgeable staff and try before you buy”

Written on: 04/06/2016 by ItsonlymeSarah (1 review written)

I recently bought my first road bike from the Gatwick centre. I had done lots of research beforehand but played dumb to start with to see what they would suggest. I wasn't disappointed. I needed a bike with an XXS frame - not easy to come by - and no other shop had given me the chance to try the bike before I bought it because it had to be ordered in especially. Evans did - and they have a policy to offer 30 days after purchase to return the bike if you decide its not right. I was fitted out… Read Full Review

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“Poor service from Canary Wharf branch and on-line”

Written on: 04/06/2016

If you work in Canary Wharf Evans is the only realistic bike shop option and as a result it has a large captive clientele. Unfortunately the service standards are extremely low, the staff are unhelpful and are only really interested in serving those buying top end road bikes. I have had my bike serviced there on several occasions and it has always been returned late and with new problems that it didn't have when I took it in. The clothes department has improved recently but is still heavily… Read Full Review

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“friendly staff”

Written on: 04/06/2016 by CortezDrake259 (1 review written)

Friendly and helpful staff. Good customer service, good range of top quality products. I bought 3 bikes in evans cycles and lots of accessories and never had any problems. Highly recommended… Read Full Review

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“Great advice”

Written on: 04/06/2016 by raAnderson1960 (1 review written)

The member of staff who helped me with clip-ins could not be faulted for his help .Thanks… Read Full Review

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“Excellent attentive service”

Written on: 04/06/2016 by Makenzie92 (1 review written)

Suffice to say that Simeon and Gilbert, and their colleagues, at Hendon are excellent and very approachable - many thanks!… Read Full Review

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“Great service”

Written on: 04/06/2016 by O'Sullivan304 (1 review written)

I had went in as I had noticed my rear tyre was flat. I had tried what i thought was the correct pump to restore pressure, but to no avail. I went into the store to look and get an idea of what i needed and the cost. The staff member helped my out with a pump that covers all bases and was cheaper than many of the ones i had looked at online. I am a novice in terms of a road bike, but felt reassured that i had been given the best advice and option. Thankfully it all worked out and i am looking… Read Full Review

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“Good product range both in store & online”

Written on: 04/06/2016

Back in 2009 following excellent reviews in the cycling press I monitored online prices of the then current Trek1.9 with Ultegra 10 speed groupset including 50/40/30 triple chainset. Over some 9 months these were reduced from the original £1750. When they became available at Evans for £999.00 I went ahead and purchased for myself and a Specialised Vita Sport for my wife from the Birmingham Temple Street store. Unfortunately within the first week of use the rear derailleur gear and… Read Full Review

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“Great service”

Written on: 04/06/2016 by Stasher (1 review written)

Very good and very comfortable helmet for the price, I don't think you would get a better one for under that price so stop looking I got the bright orange one which is VERY stand out. All in all can't moan… Read Full Review

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“ Very good price and fast delivery”

Written on: 04/06/2016 by Aguirreow35 (1 review written)

I ordered a Garmin Edge 520. The price was very good and the delivery fast, there is nothing more to say… Read Full Review

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“Good service and products”

Written on: 04/06/2016 by Bryanna187 (1 review written)

Professional service and a good range of products. Although Evans isn't known for being the cheapest on offer, the in store experience is really good though. A nice team who were really happy to help… Read Full Review

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“Service and Knowledge”

Written on: 04/06/2016 by Pratermp57 (1 review written)

Always helpful and knowledgeable if they don't have it they are keen to find it for you. All the staff try to assist but are not pushy… Read Full Review

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“They know bikes”

Written on: 04/06/2016 by 424Carter (1 review written)

I use my local shop regularly for all manner of things related to bikes and one of the things I particularly like about the staff is that they clearly know what they are talking about. Similarly, they recognize that cyclists like to chat about bike issues and I have found the staff to be open, informed and good humoured… Read Full Review

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“Simply The Best ”

Written on: 04/06/2016 by juRice140 (1 review written)

I visited East Dulwich branch, which is a nicely laid out store and has customer parking outside. The staff immediately made me feel comfortable and provide me with excellent customer service. There was no rush and no pressure. I took a couple of test rides and again there was no pressure to buy. This store is a perfect example of a business that really understand how to provide excellent customer service. Many thanks to the store staff , all three members I spoke to were great… Read Full Review

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“Fast!”

Written on: 04/06/2016 by 324Wade (1 review written)

Fast Efficient Service! Click & Collect worked well!… Read Full Review

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“Evans - may need a second mechanic if no store near”

Written on: 04/06/2016 by Devang225 (1 review written)

Recently took delivery of a Fuji Road bike which was well priced by Evans. Finance facility available and easy to fund over 12 months which was needed. Generally good service - had to chase up a couple of items, but easy to track through very competent and friendly customer services. My 9nly issue has been with the bike build. The front wheel disc brake has needed significant adjustment following a first ride and astonishingly the front brake cables were run incorrectly around the rear of the… Read Full Review

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“Internet communication is Brilliant”

Written on: 04/06/2016 by Aydin184 (1 review written)

From the moment you press purchase through to paying is simple. Then the responses from Evans is ideal. Mail to confirm order then further communication when order or split order is despatched etc. Ideal… Read Full Review

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“Best service around”

Written on: 04/06/2016 by Keeneko84 (1 review written)

Evans cycles Norwich has a great team of staff who always help with any queries I have. They supply great products both in store and online and are always helpful. They provide a great service and I would highly recommend them to family and friends… Read Full Review

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“Very helpful staff”

Written on: 04/06/2016 by Hudson185 (1 review written)

Staff were very helpful when I purchased my first bike in 20 years. They gave great advice and helped me to pick the right bike for me. I was worried about riding a bike as I am a larger lady and they put my mind at ease… Read Full Review

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“Competitive prices. Super staff. ”

Written on: 04/06/2016 by CourtneyRowe369 (1 review written)

Evanscycles is the best and cheapest bike ship İ have Ever seen. I recommended everyone. Other thing, the staff who work chat line is wonderful too… Read Full Review

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“Very good service and really knowledgeable and helpful...”

Written on: 04/06/2016 by Emily105 (1 review written)

I have been using Evans for purchase of components and for bike servicing. Prices are certainly competitive and they will match prices if you can show evidence of a cheaper price from anyone else. They go to some effort to make the customer experience a good one - the website i comprehensive and easy to use and the shop in Chester is staffed with people who really know what they are talking about and are helpful. They seem to genuinely want to help and ensure that the customer gets what they… Read Full Review

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