Evans Cycles Reviews - www.evanscycles.com

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“Amazing customer experience every time ”

Written on: 13/03/2017 by Freddy1989 (1 review written)

I don't often write reviews however I almost felt I had to for Evans Cycles in Birmingham. Whenever I have been in there the staff are so friendly and helpful it is so refreshing. They don't follow you around the store but as soon as you need some guidance they are there to help. They are very knowledgeable and come across like they are trying to help rather than trying to persuade you to buy the most expensive item in the store. I've never had a bad experience and I would gladly recommend my… Read Full Review

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“rockshox service item”

Written on: 12/03/2017 by PaigeWagner (1 review written)

Hi, just want to give a huge thanks for the team at Evans Cycles in Milton Keynes for their help. Needed to purchase a non stocked item but the team were able to obtain a specific item for me so I can now complete the service on my suspension forks. The store was very well laid out, well stocked, and the team were very helpful. Will recommend to all of my family and friends. Thank you… Read Full Review

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“Great all round ”

Written on: 19/02/2017 by ScottyB272 (1 review written)

Got my second bike from Evans in October and really feel like the staff give a very unbiased opinion on choices, looking out for customer first. I've used Evans for purchases, services, returns, price matching, etc. and they do come up trumps!Staff are always knowledgeable and willing to help even if it doesn't mean a sale… Read Full Review

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“My last proper bike”

Written on: 19/02/2017 by cbRamos75 (1 review written)

I had qualms about going to Evans' for such an important purchase due to some mixed reviews on bike builds. I had almost decided before coming into Manchester Deansgate branch that I would have to settle for a hybrid - thats because of chronic back problems and saddle soreness. I had given up on a racing bike but thanks to staff, was introduced to a new type of road bike with more relaxed geometry,angled stems, isospeed and a proper laser bike fit. I got a Trek domaine SL6 disc with… Read Full Review

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“As good as it gets”

Written on: 16/02/2017 by 165Fry (1 review written)

Marvellous advice provided when I collected my new tyre and described the bike it was to be fitted to. That's the joy of going top Evans. The mechanics are helpful and give advice. Big Thanks for his help… Read Full Review

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“Staff patient, friendly answered all my questions,...”

Written on: 15/02/2017 by Cirrussurfer (1 review written)

Staff patient, friendly answered all my questions, even let me take a couple of bikes out for a test ride for half an hour. Then carefully adjusted the bike to fit me. Couldn't fault the experience… Read Full Review

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“Decided to treat myself to a new road bike,went to a...”

Written on: 12/02/2017

Decided to treat myself to a new road bike,went to a number of cycle shops and chose to buy from Evans cycles in Chester . Found staff to be very helpful,were not pushy but answered any questions I had.I was undecided between two bikes so they let me test ride both bikes.I was still undecided so they said take them both out again as they wanted me to be sure I make the right choice. They have emailed me to book in a 6 week inspection which I have just done. Can't fault the service… Read Full Review

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“Making a first visit”

Written on: 12/02/2017 by Hunterfx3 (1 review written)

I enjoyed browsing prior to purchasing all you might ever need is available found a lovely cycling shirt at a reasonable price and good quality… Read Full Review

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“Payment assistance”

Written on: 12/02/2017 by ReeseGrace252 (1 review written)

Having ordered pedals and received an email confirming the payment it was not recognised in the shop and no pedals available, after talking with head office it was confirmed the payment had been accepted and the goods dispatched, so many thanks to the person I dealt with on the phone and for their prompt response. … Read Full Review

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“Good experience”

Written on: 10/02/2017 by AnneHumphrey (1 review written)

I ordered disk brake, shorts and pedals, all at good price. Fast delivery. Free of charge shipment not offered for sale products, this is not good. Excellent price match service… Read Full Review

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“Great service 5*”

Written on: 10/02/2017 by Aiden461 (1 review written)

Requested price match for an item currently on offer with another retailer. Price matched within 24h and item delivered quickly. Fantastic service… Read Full Review

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“Awesome Service”

Written on: 10/02/2017 by Cassandram337 (1 review written)

The team at Lakeside store were fantastic. They diagnosed the problem with my bike quickly. They dealt with the problem promptly - the service was done almost immediately! Really impressed with their knowledge and impartial advice. Highly recommended… Read Full Review

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“bycle mudguards”

Written on: 10/02/2017 by Nickp133 (1 review written)

good quality mudguards,easy to fit,good price, easy ordering site and delivered promptly. would recommend this supplier… Read Full Review

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“They understand what you need ”

Written on: 10/02/2017 by O'Keefe296 (1 review written)

After only a few question over he phone, I had what I needed on order. When I called I was unsure what I needed because I was buying for my partner, before I knew it my order was on its way to me and was perfect… Read Full Review

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“Great knowledgable service and look forward to...”

Written on: 10/02/2017 by 153Sharp (1 review written)

Regularly visit the Liverpool store and have bought bikes/accessories and turbo trainer from them as well as having the bike serviced. Cannot fault the level of service and knowledge of the staff I have dealt with Looking forward to my imminent bike purchase.....not sure which one to go and buy but the guys there will sort out which one is best. The parking is ideal for collecting items from the shop and they make it very easy and convenient to purchase anything, large or small. Well done !… Read Full Review

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“Would you like pedals sir?”

Written on: 10/02/2017 by Rowe487 (1 review written)

Went through Evans cycles Leamington Spa and for the main part I am very happy with the service and the product itself. BUT as I was buying a helmet,lights, a new jacket AND a new bike it was clear to see I was getting back into cycling and NOT upgrading. Imagine my surprise when I received the package with a pedal spanner and NO pedals. I rang the contact number to be informed the bike I ordered doesn't come with pedals. So without the tax breaks and discount I was then forced to purchase… Read Full Review

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“Good service ”

Written on: 10/02/2017 by Sawyer166 (1 review written)

Great products and after sales team are great if you have any queries or questions… Read Full Review

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“Internet value and shop service.”

Written on: 10/02/2017 by Wagner404 (1 review written)

My rain jacket was starting to delaminate and I desperately needed a new one. I searched the internet and wanted a breathable jacket. These were all very expensive until I found Evans sale. I found a quality jacket at a knockdown price and went through the click and collect service. A few days later I received a text telling me it was ready to pick up. I went down and tried on the jacket and was very impressed with the quality. The staff in store were great and said I could swap sizes if needed… Read Full Review

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“castelli thermal suit”

Written on: 10/02/2017 by Cobbja474 (1 review written)

Birmingham branch staff were great, helped me purchase online and with home delivery. Product great staff even better… Read Full Review

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“Great advice”

Written on: 10/02/2017 by Pugh394 (1 review written)

I'm 64 and havn't been on a bike for 40 years so it was with a lot of trepidation i entered Plymouth(uk) Evans branch. I couldn't have been treated better, they talked through all the options and eventually and i only say eventually because i had so many questions decided on a bike that fully suited my needs and various bits of kit to make my riding experience better and despite most of the staff being at least 30 years younger at no time did i feel like i was being tolerated or had any… Read Full Review

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