Evans Cycles Reviews - www.evanscycles.com

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“Groupset and wheel set upgrade”

Written on: 10/08/2016 by AlaninEssex (1 review written)

I recently had the groupset and wheel set upgraded on my Specialized Roubaix Sport by Evans Chelmsford,and what an amazing difference this has made! I chose an Ultegra 6800 groupset, and the store recommended the Fulcrum Racing Quattro LG Clincher 700C Road Wheelset. (I did go for the CX version which has extra seals and weighs an extra 6 gms.) As soon as these were in store, I booked the bike in and waited eagerly for the work to be done. The difference in how the bike performed is amazing… Read Full Review

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“EX Display - Fenix 3”

Written on: 10/08/2016 by wrendarr (1 review written)

I ordered an Ex-Display Fenix3 from Evans and have been really impressed. The watch was in perfect working order and arrived in double quick time. There were no visible marks or scratches and considering the reduction in price i am massively pleaseed with the purchase and Evans… Read Full Review

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“Excellent customer service.”

Written on: 10/08/2016

We came to buy some cycle shoes and pedals that attach to each other, for long distance cycling, as a birthday gift for our daughter. She had texted me details of them. The man who served was brilliant, nothing was too much trouble, he spent ages trying to make sure that the ones she asked for were the ones we got - the store sadly had no wifi so I couldn't get images from my daughter up on my phone. Some of the best customer service I have come across… Read Full Review

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“Really helpful staff”

Written on: 10/08/2016 by 163Armstrong (1 review written)

Just popped into my local Evans in Chelmsford) buy some all important accessories... lights! The member of staff could not have been more helpful. Not only did he check the type of riding need I had he also checked to see what would work best with saddle bag I was buying. All in all he didn't recommend the most expensive but went with the medium priced and when I got to the checkout he reminded me about any vouchers I may have (which one had come through on email just a couple of days ago), and… Read Full Review

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“Excellent service”

Written on: 10/08/2016 by mrssnip (1 review written)

We went in to buy a bike sat nav, the service was excellent. We were attended to straight away and asked what we want it for & were shown which one was for us and how t ouse it. The only down side was that they didn't have one in stock but it was delivered within a few days. sat nav really good, it is the Garmin Edge Touring… Read Full Review

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“Excellant Company to deal with”

Written on: 10/08/2016

Very pleased with my "click & collect" clothing order from Evans. Arrived at my chosen store at the correct time and I was able to try things on before leaving the store. Staff very helpful and will definitely use this method of ordering from Evans Cycles again. Prices are very competitive and extra assurance is given by their price promise. Thankyou… Read Full Review

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“Best LBS in town!”

Written on: 10/08/2016 by Sirrus103 (1 review written)

I've used Evans Cycles for maintenance, buying clothes and accessories, and always found them helpful and knowledgeable, even when there was a mix up with one of my orders it was dealt with swiftly and a refund given without me having to ask for one. Their online shop is great and I'm always informed when its in store for collection. Their in store fix it course was a brilliant hour spent learning some tricks of the trade for getting going and home maintenance, plus you got a bag of freebies at… Read Full Review

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“Good service all around ”

Written on: 10/08/2016 by Giuliana462 (1 review written)

Quick and easy ordering Quick delivery Fairly good prices In general good service… Read Full Review

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“Great customer service”

Written on: 10/08/2016 by hmastephenson (1 review written)

I used the click and collect service and popped into the store on a lunch break 24 hours after purchasing a bike mount for my phone. I was seen right away and the process was quick and efficient. The product I bought was on sale and an absolute bargain! I will definitely be shopping here again soon… Read Full Review

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“Fantastic!”

Written on: 10/08/2016 by Leblanc204 (1 review written)

I purchased a full sus mtb from the Nottingham store. The staff were extremely helpful and explained how to set the bike up properly. The bike price was fantastic too… Read Full Review

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“Will your order work? It's a lottery!”

Written on: 10/08/2016 by MarcoHero (1 review written)

Since Evans revamped their website, everything has become completely unreliable. Some orders just go into a 'pending' state and never actually get processed, even though you might get sent an order confirmation. Some orders get no confirmation, but do work. When you contact customer services, they just act as if it's just one of those things. Why would you expect all your orders on a website to work. They need to sort this out. It's pretty basic stuff. The only reason I keep even trying to… Read Full Review

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“Great service facility”

Written on: 09/08/2016 by spottyfrog (1 review written)

I have had two bikes serviced at Evans in Taplow, Maidenhead. Staff are knowledgeable and friendly. Had the Bronze service and the price was reasonable. The shop has an impressive range of bikes and kit and I have bought both (in the sales which are also good). The shop is very well located with plenty of space to park right outside which is important when carrying bikes around. All my experiences have so far been good ... and almost forgot to mention that the store is open until 19:00… Read Full Review

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“Very Pleased”

Written on: 09/08/2016 by MikeWVC (1 review written)

Everything you want; competitive prices (generally), good range of products, easy to order and return - if necessary. Helpful and friendly staff in-store and easy to speak with someone on the phone if necessary… Read Full Review

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“Highly recommend.”

Written on: 09/08/2016 by Douglas175 (1 review written)

Top products, good prices, friendly staff. What more could you want?… Read Full Review

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“Very helpful staff”

Written on: 09/08/2016 by Andymatthews54 (1 review written)

Took my bike in because there was a pannier bolt missing on the front fork which I only noticed when I got it home. No quibbles - ordered one in and will let me know when it arrives. Temporary bolt supplied. Adjusted the gears that were slipping a bit after the first 100 miles. Ten minutes in and out. Greatly improved gears. Very happy with that… Read Full Review

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“Not the best service”

Written on: 09/08/2016 by AndyG22 (1 review written)

Staff were a little combative when we tried to pick up the bike at a time that we had pre arranged with them . The bike had a minor scratch on it and the headset was loose and needed tightening. We got a good deal on the bike so this made up a little for the above service but could have been a better experience… Read Full Review

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“Evans cycles customer review”

Written on: 09/08/2016 by Frank.the.tank (1 review written)

What I liked most about my recent purchase was that the staff at the Norwich store were more interested in getting me the right bike rather than what they could get out of my wallet. So often these days, money is the main interest for many stores and you can soon tell when the salesman wants to know what your budget is. The whole experience from start to finish was excellent and I can highly recommend his staff. Price was matched a few days after purchase getting me £100 back… Read Full Review

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“Great service”

Written on: 02/08/2016 by 197Patterson (1 review written)

Friendly service staff know about bikes. Bike delivered on time… Read Full Review

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“Fantastic service”

Written on: 27/07/2016 by JangKayani1 (1 review written)

I went to Evans Cycles having gone to other stores, the service provided to buy a new bike was spot on. The staff gave considered advice and were patient and informative. At no stage did I feel that I was under pressure to buy or rushed in the end I ordered a bike and some extra equipment and will be going back to buy a street bike soon… Read Full Review

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“Cheap products and fast delivery”

Written on: 21/07/2016 by 81Gentry (1 review written)

I bought a pair of wheels at Evanscycles and the price was very competitive and probably the cheapest. The delivery was also very quick (to Denmark). Also a very good website… Read Full Review

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