Evans Cycles Reviews - www.evanscycles.com

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“trustworthy and competitive”

Written on: 10/10/2012

I bought my first, in a long time ,bike a year ago from Evans Cycles and have been coming back ever since. They have very competitive prices, especially if you take "price match" into account and the level of service is very good, they can always advice on any bike related question in the shop. As a regular client I also get some free service from them (pedals change on the spot)every now and then. Nothing really to complain about… Read Full Review

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“Knowledgable, friendly.... great online too!”

Written on: 10/10/2012 by Millsy77 (1 review written)

Good online offering, competitive with other retailers prices. My local store on Deansgate in Manchester is great, helpful staff, who are really knowledgable. The Mechanics there are very good!! My bikes have been running smoothly for years… Read Full Review

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“Great Company”

Written on: 10/10/2012 by IC-R (1 review written)

I have purchased several items from Evans Cycles. The cycle I ordered was delivered on time and in perfect condition. The cycle carrier had been damaged in transit and Evans replaced it within a few days. Evans after sales service is superb and I have great respect for them. I think they are a friendly company and will use them again. Kindest regards Ian … Read Full Review

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“Customer service”

Written on: 10/10/2012 by Petegallagher (1 review written)

Purchased a Garmin edge 800. Broke after 4months. Evans wouldn't replace the unit and sent it back to Garmin. Told I had to wait for Garmin to return it but assured it would be no more than 1week. 2 weeks later after hearing nothing I contacted Evans and after several attempts they finally returned my call only to tell me the unit was 'lost in the post' but they were endeavouring not locate it. Finally told it had been located and it would be ready for collection on the Monday. After several… Read Full Review

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“After-care very poor”

Written on: 10/10/2012 by Sirrus (1 review written)

I have purchased a number of items, including an expensive cycle. The cycle is OK, and the products themselves have been generally OK, albeit very expensive, but one item "broke" some 7 weeks ago, and since then I have been passed around like an umwanted Xmas present with - still - no resolution in sight. Originally I was told that my complaint would be escalated for investigation. 5 weeks later I followed up the lack of response and was told that I needed to contact that department ( that… Read Full Review

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“does exactly what it says on the tin”

Written on: 10/10/2012 by johnnyt1 (1 review written)

good, knowledgeable courtiuos staff, good products, right prices… Read Full Review

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“Brilliant except for London Bridge store”

Written on: 10/10/2012 by lynxse (1 review written)

Evans Cycles at Waterloo (both stores), Evans Clapham, Evans Fulham and just about all the stores except Evand Cycles London Bridge provide a five star service. Evans Cycles London Bridge I now try to avoid like the plague. If you need any kind of assistance or help don't expect it from Evans at London Bridge. My experience at London Bridge was almost enough to make me only order on-line from Wiggle or others. But, thankfully the memorable and excellence in service plus smile from Waterloo… Read Full Review

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“Good store”

Written on: 10/10/2012

Regular sales events with wide variety of products at good prices. Have only ever had one courier problem and Evans were fantastic at sorting that out. Not always the cheapest but not far off and consistantly good service. I use them regulary and would strongly recommend the site… Read Full Review

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“A very good experience shopping at evens cycle store,...”

Written on: 10/10/2012 by Davej1882 (1 review written)

A very good experience shopping at evens cycle store, the staff were very helpful helping me chose what cycle would be best for me to purchase. They had a Good range of products in the store plus you could purchase items over the interment if they wasn't in stock… Read Full Review

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“Excellent Cycling Store”

Written on: 10/10/2012 by daviegb (3 reviews written)

A wide range of products are always on offer & the prices are always very competitive. The returns policy is simple to understand & very efficient… Read Full Review

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“Service and knowledge”

Written on: 10/10/2012 by JohnHHaynes (1 review written)

I have used both the Woking and Guildford branches and find the staff friendly and knowledgeable. They clearly know their product lines and are able to give practical advice when looking for both whole bikes and accessories. I would like to see a price match offer and better in stock bikes for very tall riders. Overall very happy with all our purchases… Read Full Review

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“friendly, knowledgeable, helpful.”

Written on: 10/10/2012 by PrawnStar (2 reviews written)

I purchased a set of sks mudguards in the braehead store and when I got home, realised that there were some parts missing. when I took them back, the store didn't have another set in stock and organised for a brand new set t be delivered to me free of charge. they even explained the best way to fit them around my disk brakes… Read Full Review

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“Great Store with Great products”

Written on: 10/10/2012 by Secteur-Claud (1 review written)

Great variety of products. Excellent web site. Store staff (in Bristol) very helpful, knowledgeable and friendly. Prices could be a little lower, but they do have good sales from time to time… Read Full Review

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“Staffed by friendly cycle enthusiasts who know their stuff”

Written on: 10/10/2012 by marcusgilbert (1 review written)

As a fairly recent cycle enthusiast (okay, I'm a MAMIL) I have become a regular visitor to the Evans Reading store. I've bought most of my gear from them, including a £4000 Cannondale supersix evo (which i absolutely love riding). The staff are always helpful and the more experienced staff really know the facts about cycle clothing and accessories. The workshop is also excellent - they did a great job of servicing my old Scott full-sus mountain bike. I'm also very happy with Evans… Read Full Review

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“Flipping good service”

Written on: 10/10/2012 by gnarlyextreme1 (1 review written)

Overall I am pretty happy with teh level of service Evans Cycles has to offer they have a pretty good stock levels with various brands, competetive rates compared to alot of other online suppliers and are pretty quick to get things shipped out to you. The infomation about each of the bits I have bough have been pretty helpful and the thing i like the most is the post a question option where I have found the answers to be fairly decent. It's quite clear that the staff I have spoken to have… Read Full Review

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“Great service, wide product line. Excellent retailer. ”

Written on: 10/10/2012 by chmpnz (1 review written)

Evans Cycles has been my go-to bike shop since I started cycling 3 years ago. Since then I've had great customer service through the online team and especially in the high street retail stores. Evans is consistently improving- they recently rolled out a new website and are widening their use of social media in Facebook, Twitter and Youtube. Through these channels, there is a lot of help in available in choosing products from Evans, both through customer reviews, buyers guides, Q&A… Read Full Review

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“Great place to buy”

Written on: 10/10/2012 by tricky250873 (2 reviews written)

Always deliver! Great shop and website, with good deals always on offer. Have recommended to friends and family. Advice is usually first class… Read Full Review

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“Good range, quick delivery, and great prices!”

Written on: 10/10/2012

I have purchased several items from Evans recently, all of which have arrived rapidly, and well packaged. The items I order were also great value, I do like to shop around and I couldn't match the Evans prices anywhere, even from larger websites. the reviews section and the Q and A section is a big help when deciding on products, its good to hear other peoples experiences and how they rate certain aspects of their purchases. to sum up I am more than happy with Evans so far… Read Full Review

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“Fast service - with good price match”

Written on: 10/10/2012

I've used Evans several times now. They always deliver quickly and answer any pre or post purchase questions promptly. The one time that they sent me the wrong thing they corrected the problem immediately, sending the correct item without requiring me to send the wrong item back first. Their web site is also good for a good browse around. Lots of customer reviews and Q&A information are available on loads of products. As UK posting is free, there is no need to worry about P&P costs making… Read Full Review

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“Specialized Allez Sport”

Written on: 10/10/2012 by Student4854 (1 review written)

I wanted to lose some of the timber and thought that cycling would be a good way. Also my mate had entered me for a triathlon so it was fairly essential I had a bike. My brother had bought three bikes through Evans and said they were always excellent when he dealt with them. I managed to hoodwink my boss into joining the cycle to work scheme. Evans helped with this as they made the process so simple the only thing my boss had to do was sign the cheque! The bike was delivered ready built in… Read Full Review

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