Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.1 / 5
1924
81.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great customer service”

Written on: 15/07/2015 by Chase5 (1 review written)

Phoned head office with a compliant expecting the usual response. However to my surprise the guy I spoke to went the extra mile and not only did he deal with my complaint but he also exceeded my expectations by giving me a discount off the bike I wanted due to way I'd been treated by my local store… Read Full Review

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★★★★★

“Puncture repair”

Written on: 11/07/2015 by ksRussell70 (1 review written)

Great service from Mehmet at the Crouch End store… Read Full Review

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★☆☆☆☆

“DON'T USE THEM”

Written on: 11/07/2015 by Schaeferfd1965 (1 review written)

I was on the phone for about 10 minutes waiting for them to answer. When they eventually answered they said the product was in, I then turned up there and it wasn't. This store is a shambles. 'Never again' I muttered leaving the door… Read Full Review

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★★★★★

“First class service and repairs”

Written on: 10/07/2015 by FoldingbikeCommuter (1 review written)

Booked in my ancient folding Dahon for a Silver Service. Great job done, identified some key faults and got it back up and running. A new lease of life for my bike. Professional and friendly team. V impressed… Read Full Review

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★★★★★

“Knowledgable friendly staff”

Written on: 07/07/2015 by RightNewbie (1 review written)

Really approachable and friendly staff. They were very patient and happy to answer my novice questions!… Read Full Review

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★★★★☆

“good service provided by at the Hendon branch”

Written on: 06/07/2015 by kumariyer25 (1 review written)

this is the second cycle I brought from Evans and the service I got while collecting my second bike was excellent. … Read Full Review

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★★★★★

“Cheaper prices”

Written on: 06/07/2015

I have bought 2 times from this website delivery is fast and reliable… Read Full Review

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★★★★★

“Good prices, free shipping to Europe, excellent service”

Written on: 05/07/2015 by 85Blair (1 review written)

Bought a Brompton O-bag, price was cheaper than on any other store, shipment is for free to most European countries, item arrived fast perfectly on time as promised. … Read Full Review

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★★★★☆

“Everything I need”

Written on: 05/07/2015 by Jamese350 (1 review written)

A branch has just opened up in Chester, while it doesn't carry the largest amount of stock what I like most about Evans is their click and collect service. If it is on their website but not in the shop they can usually get it by the next day and the cherry on the cake is they price match. My new LBS… Read Full Review

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★★★★★

“Always fantastic service”

Written on: 05/07/2015 by MariamKirkpatrick6 (1 review written)

I've used my local Evans in Bristol several times over the past 18 months. Sometimes I've used their click and collect service to order from the website - really good to allow you to take advantage of web offers and the products are always ready to collect within a couple of days. When collecting the staff are always efficient and helpful, encouraging you to try on clothing or check other purchases. When browsing and buying in store you get the same friendly service, never pushy but always… Read Full Review

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★★★★★

“Great site”

Written on: 05/07/2015 by 169Holder (1 review written)

It's an excellent site. customer services is great, they have a great knowledge base. Great range of products for all pockets. Very competitive prices. Great range of bikes for all ages (fitted my three young children out. Never had any issues, even with returns and replacements,very quick turn around… Read Full Review

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★★★★☆

“Know their stuff!!”

Written on: 05/07/2015 by uxDowney50 (1 review written)

I've been going to the Evans store in Milton Keynes for quite some time and no matter what it's for I cannot fault their service. Admittedly they seem to just have a box of staff out the back as I very rarely see the same person twice. That said though, they all seem to know their stuff. I recently went in to purchase a new road bike on the cycle to work scheme. It couldn't have been easier to do. The guy who did me the quote listened to exactly what I wanted from the bike and accessories… Read Full Review

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★★★★★

“Bike service”

Written on: 04/07/2015

I have just had my Cannondale Synapse serviced by Evans at Bristol. This was the complimentary first service for a new bike. The handing over and collection were as trouble free as possible and the staff were friendly and attentive. They understood the things which I mentioned at the handover and recognised what needed fixing. I liked that there was no condescending attitude which you can find in some local bike shops towards somebody of my age riding that sort of bike. The only downside of… Read Full Review

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★★★★★

“Great Service”

Written on: 04/07/2015 by MSmifffy (1 review written)

I often use the Reading Branch of Evans, either to just drop in or buy but also for Click and Collect orders. The service is generally very good, with bright and cheery staff, although I did have one particularly poor experience a few weeks back. The in store range is pretty good, but of course not as good as the online range, which is where click and collect works very well. Price wise, Evans is good, although not always the best (Online). … Read Full Review

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★★★★★

“Great Evans Service ”

Written on: 04/07/2015 by 1990Elliott (1 review written)

Great service and guidance on bike choice and how to use the cyclescheme. My first road bike Canondale Synapse 105 - after years of a old reliable trek hybrid - very excited. Thanks Evans Birmingham for all your help !!… Read Full Review

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★★★★☆

“Evans, Leicester”

Written on: 04/07/2015 by Catherinex1965 (1 review written)

I went to buy a new helmet, the lady was really helpful & very knowledgeable, so the helmet I bought was just what I needed, very lightweight & comfortable. I would definitely visit them again… Read Full Review

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★★★★★

“New store Leicester”

Written on: 04/07/2015 by SorenHensley (1 review written)

Very helpful and friendly staff and sorted the bike for me… Read Full Review

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★★★★★

“Never had a problem with Evans Cyles or the website”

Written on: 03/07/2015 by AlexiaBrennan (1 review written)

Everything I have bought from Evans Cycles has been great. I find the website simple and easy to use, the staff at either the Liverpool or Manchester stores have been friendly and helpful, even the customer service centre seems helpful. I have only ever got one thing that turned out to be too big, but hey my fault for ordering the wrong size. Every manufactures sizes are different sometimes you just gotta be lucky or read some reviews or check that manufactures sizes… Read Full Review

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★★★★★

“Fast, friendly, efficient”

Written on: 03/07/2015 by Alonso407 (1 review written)

really pleased with the support Evans gave me when using my bike to work funds. The staff member was really helpful and knowledgeable. Received the goods very promptly too. Would recommend the online and phone service to friends and family. Good choice of products and price matching... Many thanks… Read Full Review

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★★★★☆

“Kendal store, Great!”

Written on: 03/07/2015 by gilly40 (1 review written)

Great service and knowledgeable staff. There is always a great range of clothing and accessories available in store. Access to the online shop is always available too. The only issue I have with the store is there could be more higher end road bikes to look at! Otherwise it's all good… Read Full Review

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