Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4 / 5
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“Ride it event”

Written on: 12/10/2012

As always the Cannock event was excellent with superb organisation from Dean and the Team… Read Full Review

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“Overall review of retail outlet”

Written on: 12/10/2012

Always have had good service which ranges from good honest advice to help re ordering product. Products offered for sale are always of good quality and there has never been a problem regarding having to return an item for whatever reason. All in all a very good e-outlet to use who have the added benefit of having retail outlets to visit as well… Read Full Review

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“Excellent Service”

Written on: 12/10/2012

The service is great, the prices competitive and the quality of the products 1st class. I usually order online and collect the items from the store next to my office. The staff is super friendly, and when i had to change sizes, or return items they were very helpful. all in all I really enjoy using Evans and will recommend them without a doubt… Read Full Review

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“Everything went flawless”

Written on: 12/10/2012

Added to the cart, Checked out. Paid for it. And within 2 days it was delivered… Read Full Review

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“Good, fast, efficient and good value”

Written on: 12/10/2012

Evans provide good and fast service, and if you shop around can often provide the best deal in terms of value. The fact that they also have reviews on their site from people who have purchased the products, and also Q&A, often gives good insight into what issues, if any, there might be with the product. I like the pick up at store options as well as a lot of the time I want the kit sooner rather than later… Read Full Review

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“Consistently good service”

Written on: 12/10/2012

Bought my road bike at my nearest Evans store (Kendal) despite it being over 70 miles away. Staff strive very hard to please and as demonstrated later with a problem with shoes resolved the matter quickly by post. I've since experienced equally good back up with servicing and have since bought all my gear including clothing and components through Evans on line. Again in the event of any difficulty, for example an item out of stock, Evans go the extra mile and offer a (more expensive)… Read Full Review

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“Good, but aftersales could improve”

Written on: 12/10/2012

Overall, i am happy with Evans. The sales service and advice was great and stock availability and pricing is up there with the best. Aftersales wise however, there is much improvement required. My new bike was delivered with some small scratches on the head stock, which i was happy to live with, however, when the bike had it's first service, I aked the guy to see if he could polish them out and also look at an annoying squeak. His response was to tell me that you can buy protective film to… Read Full Review

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“Excellent!”

Written on: 12/10/2012

Excellent service, prices, delivery and choices of products. Always helpful on the phone and their website is kept fresh and informative with new seasonal goods as well as regular updates on stock levels. There free delivery is a little slower than i'd like but hey, it's free after all!… Read Full Review

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“Good prices, good choice, easy to return things”

Written on: 12/10/2012 by simplesimon59 (1 review written)

Evans has a good supply of cycling products from a wide range of suppliers. The shops seem to be mainly staffed by people who do ride and so can offer some useful advice. They stock a wide range from basic beginner and leisure cycling to serious road and MTB racing. The shops can be a little short on stock which is a bit of a problem as I mainly use the shops to try clothes on or have a good look at things. But they will order for delivery to the shop or to your home. I buy a lot online and… Read Full Review

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“Customer reviews very helpful”

Written on: 11/10/2012

Whether it is clothes or accessories, the customer reviews, particularly the layout of these,give an interesting and useful insight for comparison purposes. Accessories such as lights for instance and how waterproof they are,low battery warnings, how bright they appear and how they actually compared to manufacturer's specifications are great as this saves a lot of time and money buying items on a try it and see basis. Also delighted with the free magazine and sports drink enclosed with my… Read Full Review

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“Top Guys”

Written on: 11/10/2012 by Shorty42 (1 review written)

Quick & easy to buy things, Plenty of choice, Quick delivery. Rarely a problem & if there was then its dealt with very quickly, in person & professionally. would recommend to anyone… Read Full Review

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“good friendly service”

Written on: 11/10/2012 by jasonrdhunt (1 review written)

i purchased a bike from evans last year and have been back many times after for accessories and a bike service and have been delighted so far with knowledgable friendy and helpful staff the reason i gave the 4 star instead of a 5star was because i reported a fault and explained what was happening (gears jamming between the middle and large cogs) which they looked at for free as it started just after it was service but it was not fixed as i found out later on a hill clime and when i looked back… Read Full Review

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“Excellent customer service, prompt and reliable”

Written on: 11/10/2012 by MaggiB (1 review written)

I have ordered a number of items from Evans quite recently, ranging from inner tubes to a bike. Delivery has been prompt, the items as described, and Customer Service excellent - especial mention to Hayley from that Dept. who sorted out a problem with a carrier service (which I now understand Evans no longer use). Orders staff are helpful, and it is great to have a named person to discuss my order with. I have also found Evans' Q&A and review sections helpful. I admit that I will go to Evans… Read Full Review

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“Lapierre mountain bikes”

Written on: 11/10/2012 by StuartTaun (1 review written)

Very friendly knowledgeable staff,no pushiness only unbiased advice.Would and have recommended them to many friends to help them on their way in accomplishing there cycling experiences. I am an expierienced mountain biker and I have never ridden such a fantastic bike as the Lapierre Zesty 714 that I purchased. My wife is totaly satisfied with her Lapierre Cross Flow 514.Only downside to my Zesty is the SLX shifters, should have been XT in my opinion.The cross flow has no downside… Read Full Review

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“Excellent service throughout”

Written on: 11/10/2012 by Allanaf (1 review written)

Bought a £1000 hybrid from the Reading store but test rode a number of bikes beforehand. Evans were happy to order in anything I desired (up to a max of 3 bikes) and let me test ride them over various days. Good customer service and reasonable price. Got my 6 week free initial service coming up. Evans have serviced my other bikes so, hopefully, the experience and results will be just as good… Read Full Review

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“Professional, Knowledgeable and Courteous. ”

Written on: 11/10/2012 by Ian555 (1 review written)

It is so nice to walk into a Store where you are treated by knowledgeable and polite staff who only try to sell you what you want not what they think you want and will help you and not try to get a "quick sale"Would recommend Evans Cycles not just to my friends but to anyone looking to take up cycling or who have been doing it for years… Read Full Review

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“Great choice, Excellent value for money, speedy delivery”

Written on: 11/10/2012 by gtrudgett (1 review written)

I highly recommend Evans Cycles. The new website is excellent. Items are easy to find, prices are very good and delivery is very prompt. Good reviews and descriptions makes the wide choice very simple… Read Full Review

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“greta products, great staff, great service and great...”

Written on: 11/10/2012 by admnwt (1 review written)

I like Evans'wide range of products and also teh brand range. The website is easy to use. The prices are very competitve 9especially the sale items. The delivery service is always quick and reliable. Any questions I mioght have are answered professionally and quickly and in a friendly manner. The free delivery is a bonus. To date I can't fault it. … Read Full Review

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“Great products, helpful staff”

Written on: 11/10/2012 by SashenkaB (1 review written)

I've loved all the products I've bought from Evans, from rucksacks to sport snacks. Not only that, but the staff are super-helpful. The nearest outlet to where I work is a busy central London branch, but when I had an unexpected puncture on the way out of work, I went straight down to the store and my tyre was fixed within an hour… Read Full Review

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“Everything you'd expect from this smart piece of kit!!”

Written on: 11/10/2012 by FussyFlora (1 review written)

After some careful research on the net I am now the proud owner of a CYCLEOPS JET FLUID PRO WINTER TRAINING KIT. The delivery service was first rate, and I really appreciated Evans notifying me that DPD would deliver between 11:30-12:30 on Monday 8th, and gave me the option to change this to another day if this didn't suit .. it did and I took delivery within specified timescale. All items were as stated and I found the assembly instructions clear and easy to follow. The trainer is sturdy, easy… Read Full Review

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