Evans Cycles Reviews - www.evanscycles.com

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“Top cycle store”

Written on: 10/10/2012 by marant1967 (1 review written)

Purchased numerous items from evans customer service second to none and in store the staff go that extra yard to make sure that you go away satisfied.Always willing to price match on every item that i brought no matter how much it cost… Read Full Review

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“Good Product, Good Service”

Written on: 10/10/2012 by Tincaalot (1 review written)

Very pleased with the Scott Hybrid bike I purchased from Evans. Arrived when they said it would and was well packed. I will say there was a small scratch on the frame but nothing compared with the bashing it will probably get with repeated hookups on my cycle rack over time. Still, if it had been a more expensive machine I might have queried it. Once put together it needed minimum adjustment and was ready to roll.The bike rides great though admittedly I haven't been out on it as much as I'd… Read Full Review

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“Good service, good products.”

Written on: 10/10/2012

I live abroad (in a country where cycling kit is really expensive) so I rely on Evans to send me all my cycling things through the post. They have an excellent selection of products which are all well described and the customer reviews are very helpful. Delivery has always been quick. My only small gripe is that occasionally the packaging has been a bit poor and, although the products have not been damaged, it's been lucky that everything has been inside the parcel… Read Full Review

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“Staff disgraceful”

Written on: 10/10/2012 by pauldoors (1 review written)

I bought some energy bars in Evans' Spitalfields store. I was overcharged and asked the cashier to check the price. He insisted that the till price is correct, regardless of the price on the shelf. I checked the shelf again and I as correct. The cashier insisted the price quoted on the shelf is irrelevant. Incensed, but remaining calm, I asked to see the manager and the cashier asked if I was trying to start a fight! Highly embarrassing in front of my 5 & 6 year old children and other… Read Full Review

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“Altura pannier bags”

Written on: 10/10/2012 by cyclewithfriends (1 review written)

The double bag was perfect, I bought them to carry my gear for a 3 day cycle trip. They were a great size with good zipped pockets on the top. It did rain and everything stayed waterproof inside. The black colour was perfect as it matched my bike and rack. Maybe could do with some reflective strips on to keep you extra safe, although there was space to clip my lights onto… Read Full Review

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“Very good service via Internet”

Written on: 10/10/2012

Nothing negative to report. If you buy via the website you take on trust the correct description of the goods and take account of the reviews given by other purchasers. Once done and the order placed, there was little delay in the processing, sending and receipt of the items. I will certainly use the service again… Read Full Review

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“Value for money”

Written on: 10/10/2012 by roadracerash (1 review written)

Likes: -Excellent price matching system - Regular sales and promotions. -Website is easy to navigate around -Product details are up to date -Easily accessable reviews Dislikes: - None that come to mind… Read Full Review

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“After sales care on bikes totally sucks.”

Written on: 10/10/2012

Good prices on products BUT after sales care on bikes is a joke. My 5 month old bike had difficulty shifting gears, tried to get it looked at under warranty but was told by evans crouch end that i would have to pay £35 for a gear service first before they would look at the darn thing. Went to halfords who inspected and adjusted for free. Would never buy a bike from Evans again. Crouch end staff are also so rude on the phone. A disgrace… Read Full Review

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“The Best Cycling Retailer in the UK!!!”

Written on: 10/10/2012 by autolycus9 (1 review written)

When I need totally unbiased and throughly helpful advice about cycle equipment, I know that it's more than likely guaranteed by Evans staff. On those rare occasions when I see an item selling online for less, Evans will always be able to match that price. It's the confidence of knowing that only well-informed, polite and friendly staff operate at Evans, and that most items are priced competitively, that makes shopping at Evans such a breeze. I cannot think of anything derogatory to say… Read Full Review

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“Friendly, efficient service and a huge range of bike...”

Written on: 10/10/2012

I use the Evans store again and again as they provide excellent service and most of the time the items listed are in stock. The product reviews and ratings are very useful and images good enough to know what you're getting. Delivery time is always extremely quick and with no hassle and they helped me out over the phone when one item went out of stock. Just one are to improve is the staff replies to questions, sometimes they could expand on these as there are FAQ's they could populate as… Read Full Review

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“Cycles R Evans”

Written on: 10/10/2012 by Sandymilne (1 review written)

These peaople know about bikes, in fact they love bikes and are happy to share thir love of cycling...you have but to ask… Read Full Review

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“A Brilliant Company Selling Value Products”

Written on: 10/10/2012

Evans Cycles have a great variety of cycling gear at very competitive prices, there are also reviews provided by customers which help inform the buying experience. The service they provide is also excellent, items are quickly delivered and if there are any problems they are swiftly resolved. I would certainly recommend Evans Cycles to other cycles… Read Full Review

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“trustworthy and competitive”

Written on: 10/10/2012

I bought my first, in a long time ,bike a year ago from Evans Cycles and have been coming back ever since. They have very competitive prices, especially if you take "price match" into account and the level of service is very good, they can always advice on any bike related question in the shop. As a regular client I also get some free service from them (pedals change on the spot)every now and then. Nothing really to complain about… Read Full Review

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“Knowledgable, friendly.... great online too!”

Written on: 10/10/2012 by Millsy77 (1 review written)

Good online offering, competitive with other retailers prices. My local store on Deansgate in Manchester is great, helpful staff, who are really knowledgable. The Mechanics there are very good!! My bikes have been running smoothly for years… Read Full Review

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“Great Company”

Written on: 10/10/2012 by IC-R (1 review written)

I have purchased several items from Evans Cycles. The cycle I ordered was delivered on time and in perfect condition. The cycle carrier had been damaged in transit and Evans replaced it within a few days. Evans after sales service is superb and I have great respect for them. I think they are a friendly company and will use them again. Kindest regards Ian … Read Full Review

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“Customer service”

Written on: 10/10/2012 by Petegallagher (1 review written)

Purchased a Garmin edge 800. Broke after 4months. Evans wouldn't replace the unit and sent it back to Garmin. Told I had to wait for Garmin to return it but assured it would be no more than 1week. 2 weeks later after hearing nothing I contacted Evans and after several attempts they finally returned my call only to tell me the unit was 'lost in the post' but they were endeavouring not locate it. Finally told it had been located and it would be ready for collection on the Monday. After several… Read Full Review

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“After-care very poor”

Written on: 10/10/2012 by Sirrus (1 review written)

I have purchased a number of items, including an expensive cycle. The cycle is OK, and the products themselves have been generally OK, albeit very expensive, but one item "broke" some 7 weeks ago, and since then I have been passed around like an umwanted Xmas present with - still - no resolution in sight. Originally I was told that my complaint would be escalated for investigation. 5 weeks later I followed up the lack of response and was told that I needed to contact that department ( that… Read Full Review

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“does exactly what it says on the tin”

Written on: 10/10/2012 by johnnyt1 (1 review written)

good, knowledgeable courtiuos staff, good products, right prices… Read Full Review

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“Brilliant except for London Bridge store”

Written on: 10/10/2012 by lynxse (1 review written)

Evans Cycles at Waterloo (both stores), Evans Clapham, Evans Fulham and just about all the stores except Evand Cycles London Bridge provide a five star service. Evans Cycles London Bridge I now try to avoid like the plague. If you need any kind of assistance or help don't expect it from Evans at London Bridge. My experience at London Bridge was almost enough to make me only order on-line from Wiggle or others. But, thankfully the memorable and excellence in service plus smile from Waterloo… Read Full Review

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“Good store”

Written on: 10/10/2012

Regular sales events with wide variety of products at good prices. Have only ever had one courier problem and Evans were fantastic at sorting that out. Not always the cheapest but not far off and consistantly good service. I use them regulary and would strongly recommend the site… Read Full Review

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