Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
2003
82% of users recommend this
  • Customer Service

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  • Value For Money

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★★★★★

“Great advice and after sales service”

Written on: 01/12/2015 by Grasmoor (1 review written)

I was new to cycling earlier in 2015 and went into my local store, Macclesfield, to see what was on offer. I was allowed to walk round the extensive selection of bikes without being pounced on as soon as I entered and was approached after a short while to be asked if I needed to know about the bike I was looking at. This I like. I asked several questions which probably marked me out as knowing very little about the various bikes and their components but was answered in a very friendly way and… Read Full Review

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★★★★☆

“Efficient,convenient and met expectations”

Written on: 01/12/2015 by BradleyCooke453 (1 review written)

Evans order and collect service delivered on what it promised. Face to face contact was positive, noting that one ordered item's packaging was damaged but content was fine (actually on getting home and examining the part, it was actually damaged but this did not affect its operation, so I have kept it (Tacx spindle for training)… Read Full Review

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★★★★★

“Excellent, friendly service”

Written on: 01/12/2015 by richsimps (1 review written)

The staff were very knowledgeable and helpful. They were friendly but courteous too. The range of bikes available was impressive and they honoured a discount even though I was beyond the expiry date of the quotation. I bought through the Dycle to Work scheme - this was very easy and earned me a voucher for accessories - nice bonus!… Read Full Review

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★★★★★

“Excellent Service”

Written on: 17/11/2015 by spatsy (1 review written)

Placed an order over the telephone as it was my first time using Evans Cycles on their Altura 3 for 2 offer. Had an issue with one item that was originally on back order but was then changed to unavailable so Evans gave me some alernatives. Looked at these but didn't fancy any of these, so I got back in contact with them, put my choice to them which was a little more expensive £15 than what they chose as alternatives but the telephone sales guy put my request straight through at no extra… Read Full Review

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★★★★★

“Great source if you have time”

Written on: 14/11/2015 by 454Sutherland (1 review written)

Evans offers a broad selection at great prices... even before their specials. Free shipping to the US, too. Only downside is 10 day delivery cycle from the UK… Read Full Review

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★★★★★

“Excellence”

Written on: 10/11/2015 by Fuji1.5 (1 review written)

i have just completed my purchase of a bike on the cycle to work scheme. I wanted a bike for winter but with straight handlebars. I selected what I thought I wanted but when I explained to Evans how far I commute I was offered advice on an alternative. Thanks for this. I requested a quote which was with me via e-mail in no time. Once I received my cycle to work voucher and place my order the communication with my local Evans store was excellent The bike was ready as we… Read Full Review

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★★★★☆

“Decent Pedals; Bargain Price”

Written on: 09/11/2015 by 470Self (1 review written)

Shimano's "Deore" grade pedals ( can't remember their code number ), down from £29.99 to £16.99. Ordered at 15.00 hours and posted through the letter box at 12.00 hours the next day. What is there not to like?… Read Full Review

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★★★★★

“Enthusiastic, professional advice and support”

Written on: 06/11/2015 by BrentonCarver (1 review written)

The staff were friendly when Ist walked into the store. After a staff member came to ask if I needed assistance and I did not feel stupid asking the questions I had and I felt that I was getting good advice. After I selected the bike I wanted, they let me know when it was ready and arranged an appointment for collection and fitting. Again, all done with a smile and enthusiasm… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 06/11/2015 by 96Larson (1 review written)

From new bikes, through kit and advice, to repairs and breathing new life into old bikes, we feel indebted to Evans in Macclesfield. We have enjoyed truly personal service at a corporate level from sales floor to workshop. It has ben faultless and a breath of fresh air from start to...well, I was going to say finish, but thanks to the boys at Evans Macclesfield, we feel we're just getting started. The review 'monitor' is still at amber and wants more, but I've said it all already… Read Full Review

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★★★★★

“Bianchi nirone 7 xenon 15 from the west Thurrock store”

Written on: 06/11/2015 by yqReilly2 (1 review written)

Ordered my dike in store on the Friday,had a phone call the next day to say my bike had arrived.i took advantage of the free bike fitting on the Monday.this was a first for me,I learnt a lot about the bike in the process,I also brought shimano pedals which were fitted ,and a pair shimano r088 road shoes,and shown how to fit the cleats to the soles.things have moved on since my last new bike.lve found the bike to be every thing I hade hoped for and so comfortable .shoes very easy to adjust and… Read Full Review

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★★★★★

“ Evans Cycles! Will visit it again !”

Written on: 05/11/2015 by K.Schmidt (1 review written)

I have to rate my recent experience at Evans Cycles with 5 stars! That was my first visit at the Evans shop not including online searching. I new I wanted to buy a mountain bike but I had no idea where to start. I didn't know what type of bike would be best for me, what size of the frame is right for me, size of the wheels and few other things. I have done some research on the internet, I've read lots of reviews of different brands but all that without knowing the aspects mentioned earlier… Read Full Review

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★★★★☆

“Good price quick service”

Written on: 05/11/2015 by TrippSchultz74 (1 review written)

Bought Inner tubes at good price and arrived within 2 days of order. Not used product yet as bought them to replenish my stock of tubes after a spate of punctures. Service was very efficient… Read Full Review

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★★★★★

“Sales and after sales is perfect”

Written on: 05/11/2015 by Georgej201 (1 review written)

The care and simplicity of ordering a bike with Evans is second to none great knowledge and an after sales service wich backs it up. Any help you need they are there, and value your custom! I will be a returning customer for sure, but just wish they had a slightly bigger choice on mountain bike protection… Read Full Review

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★★★★☆

“Very enjoyable experience.”

Written on: 05/11/2015 by Alexa451 (1 review written)

Bought a few bits and pieces online. They turned up faster than expected and I was informed via text at every turn… Read Full Review

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★★★★★

“Great service from people that care!”

Written on: 05/11/2015 by Brennan110 (1 review written)

All the staff are postive and friendly, Nothing is ever an issue. Infinitely better than all their competitors… Read Full Review

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★★★★★

“Lovely friendly staff”

Written on: 05/11/2015

Very pleased with my jacket and cycling lights. Staff were very helpful… Read Full Review

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★★★★★

“29er tyres”

Written on: 05/11/2015 by Simmonsri304 (1 review written)

Brilliant price and quick delivery for continental trail kings. Really good communication through all aspects of sale experience. Keep it up Evans… Read Full Review

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★★★★★

“Friendly, knowledgeable staff”

Written on: 05/11/2015 by Lopezeg121 (1 review written)

I ordered a pair of tyres online and they were available to pick up the next day. The staff were more than happy to fit for free and didn't take long to do so. I then decided to buy a bike computer and some bottle cages when I was in store and was then offered to have those fitted too... Free of charge! Often bike shops can be a little snobby but everyone was friendly and didn't look down their noses at my pretty standard specialised road bike! Really pleasantly surprised with how friendly and… Read Full Review

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★★★★☆

“Deceidded”

Written on: 05/11/2015 by 120Herndon (1 review written)

Having never purchased or rode a bike before I was a complete novice and didn't know what to expect. I went to the shop at Waterloo London, the staff were very friendly and helpful, I spent a day test riding bikes and dealt with several staff throughout the day. Each gave me their honest opinion, listen to my views and concerns, there was not a hard push for a sale, and if there was i had not noticed it. Though in the end I settled on one particular model, Trek 7.2 FX, after a week or so… Read Full Review

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★★★★☆

“Good service”

Written on: 05/11/2015 by Jadenp1963 (1 review written)

I have bought several products, always satisfied. Lot of variety, good prices, not the best, but the free shipping puts it over some others. The Customer service is awesome. All problems I have had, have been related to the couriers. And Customer service always handled it perfectly. Always has some nice seasonal deals to use. Recommended!… Read Full Review

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