Evans Cycles Reviews - www.evanscycles.com

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“Disappointed...!”

Written on: 23/06/2012 by smac19 (1 review written)

After using Evans Cycles on several previous occasions, without incident, I was most perturbed when they took payment for an item that was showing clearly as being in stock. As it turned out, said item was NOT in stock (even though it still showed as being a stock item on the product page!!!), unfortunately it was left to me to chase the item as the communication from Evans was non existent. On three separate occasions I was led to believe that the item would be delivered to Evans 'next week'… Read Full Review

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“Great products and staff knowledge”

Written on: 23/06/2012

On line ordering to store delivery great idea as you see the product before you buy. Email confirmation of delivery is usually sent before actual delivery is ready so had to visit after lunch for pick up. Product did not fit and no stock in store so had to choose an alternative which was OK. Staf incredibly helpful and they know their stuff. Always buy cycle stuff from them unless they do not sell it as pricing is keen and then often do offers / deals… Read Full Review

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“Great Customer Service”

Written on: 23/06/2012 by MikeyPanther (1 review written)

Great Service Competitive Pricing Prompt Delivery Excellent customer phone support… Read Full Review

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“My go-to cycle shop”

Written on: 23/06/2012 by waterproof (1 review written)

What I like about Evans is the comprehensive product range and competitive prices. The stores are large and spacious and carry all the expected brands. There is plenty of choice to suit all types of budget and by going online to the Evans website, there are plenty of bargains and special offer codes to help you save that bit more. I definitely feel I will get the right product for the best price when I go there for my cycling needs. In-store, the sales and service approach is not pushy - the… Read Full Review

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“Staff very helpful and knowledgeable”

Written on: 23/06/2012 by amacl (1 review written)

helpful staff, good products at good prices always use Evans… Read Full Review

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“If Carlsburg were a bike shop..”

Written on: 23/06/2012 by DadofFive (1 review written)

I've been using Evans online for three years now. Always excellent service on every aspect of order, delivery or return… Read Full Review

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“Great range and price, good website but poor delivery”

Written on: 23/06/2012 by Rustycrank (1 review written)

I like Evans and wouldn't hessitate to shop at their stores, infact I just did and was very happy. Prices are competitive and staff are great. BUT...... I have given up with online deliveries as the courier you use for my area is very poor. My online business now goes elsewhere until you can sort this out… Read Full Review

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“something silly”

Written on: 23/06/2012

very good all round! Go in to plenty of detail, talk about the key elements you like, was there anything you particularly didn't like about it? (50 characters minimum)… Read Full Review

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“Good stock at low prices!”

Written on: 23/06/2012 by foxdacosta (1 review written)

Very helpfull "collect at store" order system. Easy to get a refund. Nice prices plus a lot of promotions. And the Ride It events are a perfect day out!… Read Full Review

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“Very Helpful and Superb Packing”

Written on: 22/06/2012 by Alanjett (1 review written)

I received such good help and info when I was buying a bike recently from Evans Cycles. Nothing seemed too much trouble. The Bike was so well packed and sent quickly. It came with full instructions for making sure you asssembled it correctly you could just not go wrong. I have never before met a supplier on Line who helps so much and the after sales service is good. They rang me to make sure all was ok which was a nice touch after I emailed them about something. Very good to deal with andI do… Read Full Review

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“After Sales Support”

Written on: 22/06/2012

My original item arrived minus a part (shorts missing a liner), the Support Team were very quick to offer an alternative liner (subject to my approval). Both items were dispatched in very quick time (as always, which is just another reason to order from Evans Cycles!!) Many thanks!!… Read Full Review

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“Excellent”

Written on: 22/06/2012 by clairecannondalec4 (1 review written)

Excellent returns/change policy, totally brilliant, stock enquiries definitely not brilliant, needs improvement. Overall very impressed, mainly because of the change policy. Good prices in the sale. Met some lovely helpful staff, excellent guy at the store near Brick Lane, I forget the names but very very good service and knowledgeable. Havent been able to ride it much due to the crappy weather but thats not Evans fault :) Helpful when I asked to extend my free service period due to that fact… Read Full Review

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“Makes life easy”

Written on: 22/06/2012 by codgeric (1 review written)

Easy to deal with. If anything goes wrong, it's quite painless to sort it out… Read Full Review

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“Excellent Range, Service & Value”

Written on: 22/06/2012 by AdrianH60 (2 reviews written)

Rapid despatch of a great range of products with competitive pricing and great after sales service, supported by lots of stores to visit in person. Just what I want. Returns & replacement no problem and rarely but when needed refunds too… Read Full Review

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“Great Customer Service, Good Prices”

Written on: 22/06/2012 by ClaireBristow (1 review written)

We have been going into the Evans Cycles Shop in nottingham for 5 years. They helped us to chose our first bikes and have helped us to keep them on the road and look fashionable in Lycra whilst we do it. The staff are welcoming and very knowledgable, even when we have managed to mess the settings up they sort out our mess with a smile. We have even done their Fix it classes to try and get a bit better at the mechanics so we cause them less hassle next time we get a puncture We have used the… Read Full Review

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“Superb Specialized Secteur Elite”

Written on: 22/06/2012 by bclpool (1 review written)

I looked everywhere for the specialized secteur elite in a 54cm,after lots of searching Evans had one in another part of the country,the bike was ordered 4pm and I couldn't believe it when Evans called and said the bike was at the Liverpool store,dinner time the very next day this was ,the bike was assembled and ready to pick up the same evening,,only 24 hours after me finding it at Evans albeit in another part of the country,If you are thinking about using Evans have no doubts about the level… Read Full Review

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“One Stop For All Your Bike Needs”

Written on: 22/06/2012 by Ray7 (1 review written)

Most of my mountain biking equipment and clothing has come from Evans Cycles, and the reason is simple, they have a good range of everything including all the top brands,this not being the only reason I have been a returning customer, they have free postage,fast delivery and returning an unsuitable or wrong size item is no problem;some items have not always been in stock, however they have always email me back when it is in stock again.The only point I would highlight to them is that ther could… Read Full Review

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“really really helpful”

Written on: 22/06/2012

When ever I go into evans cycles the staff are always helpful and I alwayys walk out wit what I wanted to get an its always of a high quality. the staff also always have a very good knledge of what product would best meet my requirements… Read Full Review

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“GREAT SERVICE AND GREAT PRICES”

Written on: 22/06/2012

I have visited two of their stores and been served (over several visits) by about 6 or 8 different people. And they ALL have been so good. They take time to explain/check/help. Really really pleased. And happy to recommend them… Read Full Review

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“Louis Garneau Versa Helmet”

Written on: 22/06/2012

This helmet replaced my old Giro Transfer and was a lot lighter, better fitting and looked a lot sleeker. No bulky awkward looking helmet that increases the size of your head by two thirds. This looks and feels great. The ratchet system gives complete control over the fit… Read Full Review

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