Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.1 / 5
1924
81.4% of users recommend this
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★★★★★

“Overseas Derlivary”

Written on: 06/09/2015

Order placed over internet for Shimano Ultegra 6800 11 Speed Cassette/Continental Grand Prix 4000S II 700c arrived in perfect condition and within 5 days to South West France not the first time always perfect… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/09/2015 by Gunners464 (1 review written)

I'm impressed with the service & quality of goods supplied. I do like the fact that the package is trackable & I know exactly when I'll receive it… Read Full Review

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★★★★☆

“Voj”

Written on: 06/09/2015

I was shopping on the Internet some staff for my bikes and some boots . When I go to the shop for collectid my plan was take there only couple minutes. I ask just staff for his opinions and I was surprised with quick and helpful people. I spend there more money :0)). I gotta lots new information and after nearly 2 hours:0)). I just must say thank you… Read Full Review

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★★★★★

“Great service and good prices”

Written on: 06/09/2015 by Bateman138 (1 review written)

I have bought four bicycles from Evans in the past 18 months (new toys for us and the kids keep growing!) - the service - both online and in store has been great. Highly recommended… Read Full Review

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★★★★★

“Brilliant service. ”

Written on: 06/09/2015 by neMedeiros77 (1 review written)

What can I say about Evans Cycles apart from the service and the pleasantness of the young man who served me was excellent and I will certainly look forward to shopping there in the future. A big thank you from Pat… Read Full Review

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★★★★★

“Oakley road specs ”

Written on: 05/09/2015 by PaulLamont (1 review written)

I recently visited the Nottingham store to try some of the Oakley road glasses that I had seen at discounted prices on the Evans website. I really struck lucky because the store had some further discounts in store that day and so I got an even better deal. The in store staff were great and I was able to speak to someone who had worn a number of different Oakley lenses and I felt really confident with my final choice . I've worn them already and they are great . Thank you Evans for great prices… Read Full Review

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★★★★★

“Very good”

Written on: 05/09/2015 by Scraf (1 review written)

Bought BMC Grandfondo 02 road bike from Evens in Clapham North. Very good service with excellent product knowledge. However, the levels of product knowledge did vary between sales staff which may have reflected my opinion if the shop had been really busy-thankfully it was not. I was very pleased with the whole service start to finish. very helpful and recommended… Read Full Review

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★★★★★

“Great Service, Great Products, Great Price”

Written on: 05/09/2015 by DDBristol (1 review written)

Bought my bike a year ago from Evans Bristol. They have always proved helpful with maintenance and support. The shop is very busy, but you can always be assured of a great welcome and friendly, efficient, and knowledgeable service. I have always found they will go the extra mile when requested. Good recommendations, and Evans supply a great range of products. Price match service is excellent and buy and collect is very efficient and useful, have used this a number of times. They are very good… Read Full Review

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★★★★★

“Excellent and Genuinely Caring Service ”

Written on: 04/09/2015 by skytriker (3 reviews written)

It took me a long time to decide on which new bike to buy but the supplier was never in question, due to the good reports about Evans I had from friends. I was not disappointed. There was some confusion over my appointment and I turned up a day too early. No problem for Evans - I went off for some lunch and by the time I returned the cycle was ready. An hour later and the bike was fully fitted to my needs and I was on my way. And all this with a great specification bike at the best price. Now I… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 04/09/2015 by Haruchai (1 review written)

I was looking to buy a new bike and visited the Birmingham store. All staff were friendly without being pushy. Asked questions to narrow down my options and made some recommendations. In the end went onto their internal stock system to find me exactly what I was looking for. Got a great deal and they really couldn't do enough to help, were very patient and answered all my questions fully. Bike arrived in store a couple of days later and was built for me and then fitted to me for ride height… Read Full Review

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★★★★★

“Great service”

Written on: 04/09/2015 by Laura8 (1 review written)

Took my bike in for a service, the staff were very helpful and knowledgeable, the gears on my bike have never been as smooth!! Booking my winter bike in next week. I've also been into the store and ordered products online, good service every time… Read Full Review

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★★★★★

“Great customer service”

Written on: 04/09/2015 by ConKennedy (1 review written)

I recently purchased a jersey that was on sale online at Evans (I had purchased via their site previously). I had a discount code to use, but their site went down and the code expired. Nonetheless the good people at Evans honored the discount code and went out of their way to help me complete my purchase. I had my eye on the jersey for a while, the bonus of the sale and the extra few bob off made the deal sweet, the great customer service at Evans made the deal sweeter. Cheers!… Read Full Review

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★★★★★

“Evans cycles - Hendon store”

Written on: 04/09/2015

I went in there looking for advice on a new bike and after consultation with the team I ended up walking away with a new addition to my shed. The team in Hendon are great and very knowledgeable. No matter how silly my questions they always knew the answer and remained professional throughout. I have been back a couple of times since to purchase some other bits and my only criticism is there never appears to be enough staff around to help the customers. Victims of their own great service!… Read Full Review

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★★★★★

“Surprisingly refreshing Experience”

Written on: 04/09/2015 by Robbo60 (1 review written)

The York store has been very good in looking after me after problems were found with a new bike, we discussed options and the manager decided that there was no other action than to provide me with a new bike, full value given on the old bike and replaced with a model with a higher specification. My views initially were disappointing but after this my views have certainly changed, they offer a good service are knowledgable and nothing too much trouble, the price match service is good but not all… Read Full Review

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★★★★☆

“Good - but could be amazing”

Written on: 04/09/2015 by philipwjones (1 review written)

I ordered a folding bike online and arrived to collect it at the agreed time and date. Whilst the assistant was extremely helpful and courteous, she did not give me advice on how to fold and unfold the bike and did not provide advice and guidance on the use of the (6-speed) gears - and did not give me safety advice. I managed to master folding and unfolding eventually and have Googled the rather complicated 6-speed twin lever gear change. This element of the customer service could be… Read Full Review

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★★★★★

“Great shop & Services”

Written on: 04/09/2015 by buddybabe2015 (1 review written)

I have been purchasing and annoying the staff when I am stuck and they email me back with the solution I need.These little things make a big difference and their sales are fantastic.I'm always on the nosy for a bargain and Evan's Cycles is where I visit on line.Even my friends have started using Evan's especially those who are not keen and like to stick with rival companies.I think have made a big impact selling Evan's to all my biking buddies especially us that are extreme cyclists.If it puts… Read Full Review

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★☆☆☆☆

“Incompetent, dangerous, poor customer service”

Written on: 25/08/2015 by Krystal1976 (1 review written)

If you value your life I would not trust Evans Cycles to work on or build your new bike. The mechanics I have encountered are totally incompetent. Their incompetents included unable to set up a new bike and causing my breaks to fail four times resulting in an accident, they are yet to apologies and their staff will say anything to cover their tracks. I can't believe I gave this company £2k of my hard earned cash, never again. … Read Full Review

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★★★★★

“Saved again ”

Written on: 19/08/2015 by Nigelmcc (1 review written)

I am a keen cyclist,doing 18 mile a day ,shock horror again broken spoke,Evans came to my rescue again second time in 3 Mts. Repairing it the same day after very little notice,,,WELL done Evans 5 star service Regards… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/08/2015 by 1979Stiles (1 review written)

Picked up a new cross bike from the Castleford branch purchased through the bike to work scheme. The staff could not have been more helpful or friendly. They allowed me to try the bike out on a short test ride (could have been longer, but I didn't need it). They then helped me with the accessories and even threw in a pair of SPD pedals for free! Some other reviews have been critical of Evans and other big cycle outlets, but I can honestly say that the service I received, from choosing the bike… Read Full Review

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★★★★☆

“Review based on numerous orders over a number of years”

Written on: 15/08/2015 by davesimpson (1 review written)

Always provide excellent service and stock a great range of products. Only reason I ever go elsewhere is price and I can't be bothered worrying about price matching deals. A loyalty points scheme as provided by some of the competition would be a good idea. … Read Full Review

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