Evans Cycles Reviews - www.evanscycles.com

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“Click and Collect”

Written on: 06/02/2016 by RaidenNunez (1 review written)

Reserved and payed for a jersey via the click and collect site (I already had athe same jersey so knew the size) Made the journey into Birmingham worth it as knew it would be there and in stock. They called to say they had it ready to collect it was all ready when I got there. Useful service… Read Full Review

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“The best all round”

Written on: 05/02/2016 by Mugthebug (1 review written)

I only started buying from Evans a couple of months before Christmas, I used to shop with the competitors but after browsing Evans website i soon realised the prices were the same if not better, things got better from then on, delivery is unbelievably quick, the staff are so helpful and generous, the web chat service is easy to use and again the staff are extremely knowledgeable and helpful, They even gave me a £20 voucher as the GoPro I purchased came down in price, I really cannot fault… Read Full Review

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“Bike and service”

Written on: 05/02/2016 by RickCook (1 review written)

Fantastic service at Castleford's Evans, the assistant was great. Didn't have the bike in stock that I decided on but went on the net and found one in York. Rang them up and reserved it for me. 20 minutes late was a proud owner of a shiny new bike. York chaps equally helpful, and set up the bike for me. 10 weeks later went back to have it serviced no problems at all. Wish there was an Evans nearer Grimsbybut then I'd be broke… Read Full Review

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“Evans Cycles Birmingham”

Written on: 05/02/2016 by SvenH (1 review written)

Very happy with my bike. The lady who sold it to me had a real passion for cycles and got me a great deal. Would recommend… Read Full Review

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“Great Service”

Written on: 05/02/2016 by Reedha344 (1 review written)

The staff at Evans were extremely helpful, I went in with my bike looking for mudguards and pannier rack, I was advised correctly and the young man who helped me even fitted my mudguards for me! I couldn't have been more pleased. The guy also helped me choose a new helmet and ordered it online for me, which arrived two days later in store. Overall I would most definitely recommend Evans to anyone… Read Full Review

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“Click and collect service”

Written on: 05/02/2016 by MAK13 (1 review written)

Purchased item that I needed on the website. Collected it from store next day. Price was a bargain, good selection available. Much easier than waiting for delivery, or visiting various stores to find item. Very happy with Purchase from Evans… Read Full Review

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“Not been disappointed ever yet”

Written on: 04/02/2016 by JamesDOL (1 review written)

I have been a regular customer now for the past couple of years mainly at the Maidstone store but also at St Pancras London and consistently found the staff to be very knowledgeable and friendly. The try before you buy service on new bikes has been extremely useful. Keep up the good work!… Read Full Review

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“Amazing service and grate price”

Written on: 04/02/2016 by Kirk291 (1 review written)

This is the first time I have shoped with Evans, And I am very impressed with the service. I placed an order with the store in Edinburgh and they contacted me when it arrived. I visited and picked it up only to find that I had ordered the wrong size of bar (my mistake). They couldn't have been more helpful in changing it and posted it out to me. I received e-mail conformation all the way until my order was delivered, fantastic. And the price I paid was the cheapest on line at the time of… Read Full Review

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“great customer service”

Written on: 04/02/2016 by gillbarden (1 review written)

The customer service at Hendon was excellent. The assistant was knowledgeable, helpful and professional. They even fitted my mud guards from my old bike for free! Definitely recommend Evans at Hendon. Thanks… Read Full Review

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“Good but could do better in certain fields”

Written on: 04/02/2016 by 770brianwhite (1 review written)

Purchased a new £800 bike but could not get booked into a Fix It course. Staff say they have no control over this as it is controlled by head office and it is all to do with budgets. There should be a Fix It workshop every 2nd Sunday at the Edinburgh store but it has now been a month since a Fix It event in Edinburgh. This is putting me off going out on my bike as I would not know how to change a puncture on this bike especially on the rear wheel with the complex gears. Plenty of Fix it… Read Full Review

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“Choice, service and value all in one shop”

Written on: 04/02/2016 by Greenman14 (1 review written)

I do try to use local independent bike shops but when I wanted a new road bike they couldn't compete on choice or price. I was pleasantly surprised by the knowledgeable and helpful service and found the January sale prices excellent. I bought, test rode and collected in-store, though I researched on line… Read Full Review

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“Knowledgeable helpful polite”

Written on: 04/02/2016 by allr8t (1 review written)

purchased several things from Evans Trafford and always very helpfull staff who know what they are talking about and if something is faulty "lights" no issues with refund or exchange Click and collect is good too! Would definitely recommend… Read Full Review

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“Quick, easy, competitive and customer friendly ”

Written on: 04/02/2016

I decided to get myself a bike to ride with the kids, but also to get myself a little fitter. After reviewing bikes online I decided that I would go to the Chelmsford store and have a look, play and feel to warrant spending the money. The information on the website was all spot on and I had the basics covered. Once I store the staff were friendly and inviting and I asked about the range of Jamis bikes and all the trail X 2016 key features. These were all explained to me in simple terms and the… Read Full Review

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“Always a pleasure!”

Written on: 04/02/2016 by Doggfather (1 review written)

Whenever I visit the store I am greeted with an ethusiadtic and friendly team. Happy to advise, assist and resolve any issues. Mechanics spot on and on hand to advise. Great range of products at good prices. Keep up the great work!… Read Full Review

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“Trad bike shop revival but on a larger scale”

Written on: 04/02/2016 by TimmyTwowheels (1 review written)

Staff are friendly and knowledgeable about cycling as a whole and not just about the bikes: ask them for an opinion on clothing or equipment and there seems to be someone who has had personal experience and is prepared to give an informed answer to your question. Nothing beats shopping in a bike shop where the staff are actually cyclists. On my visit they were also patient and understanding of some of my more ignorant questions to them, putting me at my ease. There's a massive range of bikes… Read Full Review

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“First experience of Evans online”

Written on: 04/02/2016 by Grahamy400 (1 review written)

I initially turned to Evans online as they were the only outlet offering the particular item I wanted to buy. Their website is straightforward to use and the service was faultless. The item arrived within 2 days (well within the delivery schedule) and was as described. Painless service and I will use them again. One does have to pay for postage and packing but, I suppose that isn't unreasonable… Read Full Review

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“Great price & Service”

Written on: 04/02/2016 by cqNeal290 (1 review written)

One of the best on line retailers out there. hard to beat on price, always outstanding on service. If something does go wrong all you have to do is call them and they will sort effortlessly. Thats why I return as customer time after time… Read Full Review

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“Seamless connection between retail- and online shopping”

Written on: 04/02/2016 by Krause250 (1 review written)

Customer service is very good, staff are knowledgeable, courteous, professional, welcoming to those of us who cycle for fun rather than dressing up in all the gear and seek to break land-speed records every time they go out. Evans's regular communication via email isn't to everyone's taste, but I'm quite happy with it, it's discrete and provides me with about the right level and quality of information for my purposes… Read Full Review

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“Great service”

Written on: 04/02/2016 by Cyclingmackem (1 review written)

Since starting cycling around 3 years ago it has got to the point now that I will only go to Evans for cycling needs. This involves a 30 mile round trip but is well worth it Whilst the prices are not cheap the quality of service both sales and maintenances are second to none in the Sheffield shop Long may it continue!!!… Read Full Review

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“Customer service”

Written on: 04/02/2016 by watersr (1 review written)

I found the guys at Evans very knowledgeable and able to assist with all aspects of cycling and bike maintenance. Their enthusiasm and expertise to ensure we have the best rider experience makes them the place to go. Great range of clothing and apparel for everyone. I really like the service they provide… Read Full Review

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