Evans Cycles Reviews - www.evanscycles.com

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“Evans Cycles, Braehead Glasgow”

Written on: 23/09/2016 by 167Webster (1 review written)

Excellent in store service, and helpful tips on purchase etc. To date, very happy with the bike (CAAD 8). Customer Care is everything, and Evans Cycles at Braehead has it in abundance. First class… Read Full Review

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“Great customer service”

Written on: 23/09/2016 by ZachariahPeterson151 (1 review written)

Have used Evans 3 times in last few weeks - on each occasion I've had to seek their advice or use customer service and they've been excellent. A couple of items have had to be returned and shame you have to pay to return something when the size is not accurately reflected in description but that's the manufacturers fault more than Evans'… Read Full Review

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“New derailleur and cassette fitted”

Written on: 23/09/2016 by JefferyJones (1 review written)

Dropped off in the morning, picked up in the afternoon. All good, friendly chaps. They didn't call me to tell me it was ready so I turned up on the off chance it was done (and it was). Good store, with usually helpful advice. Although, on this occasion, I was told my chain would generally rub against my front derailleur, whilst another mechanic mechanic said otherwise. The young mechanic who fitted it solved the issue in any instance. I recommend their services… Read Full Review

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“Professional Service.”

Written on: 23/09/2016 by 493Ewing (1 review written)

At 63 I decided to buy a bike to get some exercise and to be honest I was very nervous about buying and riding for the first time in 50 years, I had the name of my wifes ex colleague who now worked at Evans, I met him at the Plymouth branch and having welcomed me he took me through all the various types of bikes and answered dozens of what must have seen to him stupid questions, but he just calmly and efficiently talked me through until I arrived at what I thought was the right bike a Pinnacle… Read Full Review

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“Really great service”

Written on: 23/09/2016

I have received great service from Evans cycles, the website is really user friendly, the range of goods is excellent and high quality. I found the delivery both prompt and reliable, packaging was good and goods have arrived undamaged. Altogether a top quality experience and I would recommend Evans Cycles to all that share an interest in cycling… Read Full Review

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“Great service and advice in Cheltenham. I have bought...”

Written on: 23/09/2016 by MicahHarris-Alt13 (1 review written)

Great service and advice in Cheltenham. I have bought two bikes there and the attention I received was excellent. No pressure, just helpful comment… Read Full Review

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“Cycles - Looks no where - Evans is the best”

Written on: 23/09/2016 by TessMaynard (1 review written)

Having had done custom for nearly 6 years, I have no hesitance in recommending Evans. Things i liked are as below. 1. Loads of choices 2. Price Match option 3. Great Customer Service 4. Quick delivery 5. Great Complaints department and my complaint was handled professionally. Cons: 1. Poor communication between Online and Store Staff 2. Some times not enough staff in stores … Read Full Review

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“Top service”

Written on: 22/09/2016 by Fatbloke11 (49 reviews written)

I had a mountain bike serviced (GOLD) its about average price compared to other bike shops in Cheltenham. It did take a while to get a slot- Think I had to wait 2 weeks to get in- this is why my review is not 5 gold stars. The service was good but they did not have a part available so gave me a link to get the part and then said bring it in and we will fit it while you wait. Issue with the wrong part being delivered to me but the Manager at the store sorted it out. Over and above what was… Read Full Review

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“Lack of feedback/still waiting”

Written on: 21/09/2016 by Jasiahs180 (1 review written)

I ordered a bike in store, paid a deposit then received an email which stated in red that I was only to turn up to pick up the bike after being informed by Evans that the bike is ready. After a couple of weeks I enquired about the status of the order. A couple of days later I received an email from the store asking if I still wanted the bike. I responded immediately in the positive especially as they already had some money. Another week later and no more contact. Not really good enough I… Read Full Review

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“Great Service”

Written on: 21/09/2016 by gqMorales71 (1 review written)

Have now dealt with Evans Cycles a couple of times and on both occasions they were great… Read Full Review

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“10/10 service every time”

Written on: 21/09/2016 by Kohn (1 review written)

I buy a lot of bicycle parts online using Evan's click and collect service, a lot of the time parts are the same price as i can source them on amazon but i know i can collect them when it suits me instead of missing deliveries. I purchased a budget chain breaking tool which after very little use broke, i returned it in-store and received a full refund which i used to purchase a slightly more expensive tool to replace the original. The store assistant returned the refund to the debit card i had… Read Full Review

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“Efficient and good customer service”

Written on: 21/09/2016 by davidp92 (1 review written)

Bought a specialized crosstrail comp and a load of equipment on Evan's own cycle to work scheme. Everything was handled very efficiently and they included a £60 gift voucher with the deal. Very impressed with the whole experience. Website is great to browse and always some good deals available… Read Full Review

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“Great service ”

Written on: 21/09/2016

I've only just started cycling this year so am new to what is required clothing wise. I've found Evans website to have a great choice of clothing and layering. Found the service to be very quick and no qualms over returned products. Also clothing has good descriptors… Read Full Review

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“Great prices and great service”

Written on: 21/09/2016 by Andy1702 (1 review written)

I have continually used Evans Cycles for over 5 years now. They are usually competitively priced and deliver promptly. The added advantage with Evan Cycles is that you can have your order delivered to your nearest store. I have always found staff to be friendly and knowledgeable… Read Full Review

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“Great Service, No Complaints!”

Written on: 21/09/2016 by Hernandezce1975 (1 review written)

I have bought stuff from Evans Cycles for my hubbie who is the cyclist. I find the website easy to use and there is plenty to choose from. When I have had to return something, it was easy. Overall, a great service… Read Full Review

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“FIRST CLASS”

Written on: 21/09/2016 by 137Pruitt (1 review written)

My dealings have been great never any problems , anytime I've made an inquiry I've always received a fast response , cannot fault them in anyway will always recommend… Read Full Review

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“good, fast, cheap”

Written on: 20/09/2016 by PiotrPL (1 review written)

good, fast, cheap. for sure I will return to shopping. All's good with my new cannondale. Greetings from Poland… Read Full Review

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“Couldn't ask for more”

Written on: 20/09/2016 by Lucao192 (1 review written)

I ordered the bike, there was a couple of weeks wait and the bike came in on time, I had a call to tell me it had arrived in store and they asked when I wanted to pick it up. It was all built and ready to go when I arrived, the staff member was very helpful and knowledgeable, couldn't ask for more… Read Full Review

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“Great selection, great prices. ”

Written on: 20/09/2016 by barraob1 (2 reviews written)

Normally shop online and have never been disappointed by the experience. Prices are always very good and delivery to Dublin is fairly quick. I was recently in Cardiff and visited their shop, ordered a pair of gloves on Friday and they arrived in the shop Monday morning, staff were friendly and attentive. They also have a rack to lock your bike to in store which is good. Nice selection of gear too. They had some great deals on bicycles and a good selection of lights on sale… Read Full Review

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“Always good service”

Written on: 20/09/2016 by gollumsmate (1 review written)

I have used Evans since getting back into cycling in May this year, I've always found them to give good advice and on the odd time I've had to return an item I've been more than happy with their response. What I would say is that I went into the store a couple of weeks ago to look for some clothing but was a bit disappointed in the lack of items out on show and do feel they should have lots more to view, apart from that I would not hesitate to recommend or use the store in the near future… Read Full Review

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