Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
2003
82% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“First class”

Written on: 07/09/2017 by RebekahWhite324 (1 review written)

Great product. Superb price. Arrived on time. Very happy… Read Full Review

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★★★★★

“I love Evans Cycles”

Written on: 05/09/2017

The Evans Cycle business ticks just all the boxes. Just about anything you could need at prices that can't be beaten when you use Price Match. Delivered free to your door or safe place or convenient pick-up point. With free no-quibble returns for exchange or refund. Or best of all, pick up and try on at the shop. My local shop is Gateshead and the guys are fantastic. They all have their own expertise so almost any question is answered knowledgeably. The till system could use improvement… Read Full Review

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★★★★★

“Choice, price and delivery all top notch”

Written on: 05/09/2017 by Gavin2508 (1 review written)

Thoroughly enjoy dealing with Evans be it online or in store, great selection of bikes and components. Staff knowledge is really good and all questions were answered promptly. Intend on buying from Evens again… Read Full Review

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★★★★★

“Best placed to buy bicycle gear is Evans Cycles ”

Written on: 05/09/2017 by Elny (1 review written)

I bought my new road racing bike at Evans Cycles at the end of April 2017. It was my first time ever buying from them. I had fantastic experience. Buying a bike over £1000 is a big commitment. Their "try before you buy" scheme is one thing that other competitors do not but really should offer too. Evans Cycles allowed me to try 7 (seven!) different bikes before I settled for my new BMC. I cannot be happier now. Before I was just an average "sometimes leisure" cyclist. Now I cycle every day… Read Full Review

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★★★★★

“Knowledgeable and Friendly”

Written on: 05/09/2017 by roadrider58 (1 review written)

Great service and very knowledgeable staff. I went in looking at bikes in general, more of a browse to be honest, as I thought I had made up my mind to buy a competitors bike! With excellent, friendly and knowledgeable staff I was won around to Evans. Their test ride was an excellent service which I was only to pleased to take advantage of, and am I pleased I did, the bike looked ok, but the ride, brilliant. I was only originally browsing as I thought I would buy from a competitor. The… Read Full Review

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★★★★★

“Great customer”

Written on: 05/09/2017 by Madyaka (1 review written)

Have ordered a couple of things for collect from store and the service was excellent. Received an email to say it had arrived and was ready for pick up. Also price matched other shops saving me a bit more money to spend on other things. Will definitely be back again… Read Full Review

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★★★★★

“My new bike and clothing experience”

Written on: 05/09/2017 by don79 (1 review written)

I visited the shop @ York and spoke with the staff about buying a new bike telling them all my needs ,requirements and experience I took on board all their comments and recommendations and after a long deliberation at home and a few phone calls later I ordered my bike and clothing on line and received excellent service and iam enjoying my new bike daily these people know what they are talking about and what they sell I highly recommend them… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 05/09/2017 by Tobyy8 (1 review written)

I bought a pair of shoes from the Gateshead branch. The staff member who helped me was extremely helpful and knowledgeable, and made sure I bought the right pair of shoes for me, even though they were not the most expensive I tried. The shoes were on a discount too. I am a very happy customer and will be shopping at Evans in the future… Read Full Review

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★★★★★

“Brilliant customer service”

Written on: 05/09/2017 by christopherjeynes (1 review written)

Cracking customer service. I went to the shop really not knowing exactly what I wanted but explained to the lady I wanted something I could use for du/tri athalon if needed but also to ride with my 7 year old along roads, gravel paths, cycle paths, a small amount of off road. We managed to narrow it down to 2 different bikes, without hesitation I was offered the option to order both bikes to the store for me to test ride, without obligation, if I didn't like either we'd look at something… Read Full Review

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★★★★★

“Physical Location friendly knowledgeable staff”

Written on: 05/09/2017 by ElleOlson (1 review written)

Evans cycles is great as they have a physical location and allow you to pricematch against their competitors. This coupled with great and knowledgable customer service means I will keep going back. … Read Full Review

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★★★★★

“The Best!”

Written on: 05/09/2017 by MarkB58 (1 review written)

Always good service, whether in store or online. Good selection of products, competitive pricesand will price match. Have always been happy with my purchases. Only gripe no shop near to me (Bournemouth)… Read Full Review

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★★★★☆

“Evans cycles Durham ”

Written on: 05/09/2017 by TamiaGriffith (1 review written)

Very friendly service and nothing was of any trouble to them . Even asked if I wanted to take bike out for a test ride . Would highly recommended them to anybody… Read Full Review

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★★★★★

“Good selection of products, competively priced”

Written on: 05/09/2017 by i_hate_sunmaster (3 reviews written)

Evans is my preferred online cycle retailer nowadays. They have a good selection of products and are competitively priced (and if you find it elsewhere from a major retailer they are willing to try and price match). The high street presence is also a bonus should you need any item ASAP. Just need one in either Basingstoke or Newbury… Read Full Review

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★★★★★

“Good repair service”

Written on: 05/09/2017 by MCN2304 (1 review written)

Very happy with the service at the Reading branch - I called in with an urgent but very minor repair and their workshop staff member stopped what he was doing, came out to take a look, supplied and fitted the part and refused payment. It was a tiny repair, but he didn't have to do it at all, let alone there and then, and could very reasonably have charged. So I'm grateful, and happy to recommend… Read Full Review

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★★★★★

“Great Service and Price”

Written on: 05/09/2017 by occasionalcyclist (1 review written)

Found the item on the web, rang the store rather than a call centre which was great. The item was in stock and the team were helpful and supportive and I was able to pop by and pick the item up later the same day. no waiting for delivery etc. The price I had found at another local store was matched and I was able to use an Evans gift voucher making me very happy. Overall would recommend the store, web site and process… Read Full Review

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★★★★★

“Friendly and enthusiastic staff”

Written on: 11/08/2017 by Julianv374 (1 review written)

Just purchased my second bike from Evans Norwich. Staff in the store are friendly, knowledge and enthusiastic. Always got time for you and willing to offer advice. The person I dealt with at the Norwich branch always does a great job when servicing my bikes! Best bike shop in Norwich… Read Full Review

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★★★★★

“Over and above expectations to fix others’ mistakes”

Written on: 10/08/2017 by TriathleteRob91 (1 review written)

Luis and his team at Evans Cycles Canary Wharf went over and above my expectations in order to fix a number of issues with my bike. He made personal, regular contact with me to let me know how it was going and what they were needing to do. They didn't unnecessarily change and charge me for parts that didn't need replacing which built a trust in what they said that did need switching out. They handled a warranty request directly with Shimano which was amazing, and far quicker than I could have… Read Full Review

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★★★★★

“Great Bike, great Service”

Written on: 06/08/2017 by Karinae77 (1 review written)

As always, we receive really great service from the staff at Evans in Leicester. Knowledgeable, friendly and efficient, but not hard sell. Just purchased second bike from Evans. I think I will become regular… Read Full Review

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★★★★★

“Instore and Online Shopping”

Written on: 06/08/2017 by Ragabob (1 review written)

Online shopping, products have been received quickly in Thailand and well packaged. In store shopping in Birmingham was a pleasure. All staff I dealt with were knowledgable, friendly and helpful. I ordered goods, which were the wrong size and Evans changed or reordered without any issues. I had a next day delivery of items, which was urgent as I was returning to Thailand and delivery was exactly as advised with email notification. Quality of FWE products especially cycling shirts is very good… Read Full Review

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★★★★★

“Helpful staff and no-hassle returns”

Written on: 05/08/2017

I've used Evans bike store (Gatwick) on many occasions either by click and collect or just turning up at the store, and most recently bought a bike from them. I cannot say I have ever had any negative experience shopping with them although sometimes it isn't quite top notch when they are very busy (like any other shop). They generally are extremely helpful and it's a bonus having changing rooms there if you want to try on some clothing which varies greatly in sizes from one manufacturer to… Read Full Review

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