Evans Cycles Reviews - www.evanscycles.com

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“Great online experience”

Written on: 18/04/2017 by roilev (1 review written)

I am very satisfied with my bike purchase from evans. Even though the cardboard was damaged by DHL the Evans did pay to replace my bent front disk at the LBS so I did not have to ship it back and forth. Otherwise the bike was well prepared and well packed as well… Read Full Review

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“Deaf customer service”

Written on: 18/04/2017 by Crankypedals (1 review written)

I don't like to write negative reviews but please be aware that if you have a problem with your purchase, customer services may not be listening, and I mean REALLY not listening. I bought a £1300 bike a few weeks ago. I researched it in depth, knowing exactly what I was looking for, it came down to a choice of three from three different suppliers. I chose the Evans bike because it was stated as being about a kilo lighter than the others. Although the weight was not stated on the website… Read Full Review

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“I keep coming back.”

Written on: 18/04/2017 by Jangles87 (1 review written)

As a cynical shopper with a doctorate in customer relations I am not easy to please and rarely express myself with hyperbole. So, Evans Cycles have not made a mistake, have stocks of what I want, at very fair prices. The stuff also gets delivered on time. I keep coming back. That's as much enthusiasm as I muster for any organisation… Read Full Review

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“Top service as always”

Written on: 18/04/2017 by Carl_E (1 review written)

I've used Evans cycles in Chester a lot, and each time the service was great. Nothing is too much hassle and any servicing work is done right and on time. I'd certainly recommend Evans both for sales and service… Read Full Review

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“Never a Bad Word”

Written on: 18/04/2017 by naaman10 (1 review written)

I go to the Evans in York and order online frequently, I have never had a bad experience with them. The staff are always extremely helpful and knowledgeable about the products and give sound advice too. Everyone I have dealt with has been very polite and friendly. Likewise online and over the phone too, using the online chat to ask questions is always an easy and quick experience. When I got a road bike last year through the cycle to work scheme, the end to end process was seamless and when I… Read Full Review

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“Great service”

Written on: 18/04/2017 by Martinimeson (1 review written)

I was interested in a bike that I couldn't find in stock anywhere - a trek 520 tourer. This made test riding difficult. Evans will bring any of their bikes to store for you. They normally take a £50 deposit but as the trek wasn't even in stock with Evans I had to put down a third. The bike came in within a week, I rode it and had my deposit refunded. I then waited for the cyclescheme window to open up at work, I applied for my voucher and got Evans to price match the cheapest I could find… Read Full Review

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“ride to work ”

Written on: 18/04/2017 by Ian929 (1 review written)

I have used Evans cycles for a couple of years I'm on the ride to work which use Evans is the dealer. Although the dealer isn't the cheapest you get what you pay for, a first class service, all staff are well trained and know what they are talking about. If I've have a problem I know Evan's will sort it out and without any hassle… Read Full Review

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“Excellent and helpful!”

Written on: 18/04/2017 by xyPhillips1949 (1 review written)

I have purchased three bikes and various accessories from Evans, and have always received friendly,polite, and efficient service, as well as good advice about their products. I have been to Evans for all kinds of things: wheel rebuild, upgrading components, enquiries, maintenance items, helmets and other protection kit, and I have always been delighted. The prices are excellent, and I would definitely go there again… Read Full Review

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“Bike Maintenance course .. "FixIt"”

Written on: 18/04/2017 by RioJack (1 review written)

Content of 'FixIt' course was perfect for our needs (3 persons attended) and delivery was professional & clear. Questions answered well… Read Full Review

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“Garmin Forerunner 735XT”

Written on: 18/04/2017 by RWEp (1 review written)

Bought A Garmin Forerunner 735XT and am happy with it but if I had been advised that there was a new model due out 5 days later yes 5 days. I would have waited and purchased the Garmin 935XT which has more metrics which I can use. So a very unhappy customer.. … Read Full Review

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“First class service in store and online ”

Written on: 18/04/2017 by LyallsMiles (1 review written)

Evans Cycles is not always the cheapest but as the old saying goes " you get what you pay for " I've purchased online and in several stores and usually find what I want and it's in stock, there's nothing like seeing an attractive price only to find that the item is not in stock. Not all Evans staff can answer a technical question but they usually find someone who can. Perhaps I've been lucky but to date there have been no negative experiences with Evans Cycles… Read Full Review

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“Forgot my light”

Written on: 18/04/2017 by Darrenfry89 (1 review written)

I purchased a new wheel online and had it delivered to store. It was in the next day which was brilliant. While I was in there I picked up a few extra's in all the excitement I left one of my purches on the counter and didn't realise until i for home. The next day I called to check if I had left it in store, which they told me I had done and they will post it out to me.very pleased with the service… Read Full Review

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“Good prices and choice ”

Written on: 18/04/2017 by Ogle351 (1 review written)

Service at the Cheltenham branch has always been good - friendly and helpful staff. Online service and choice also good. Price matching is a good feature so you can be confident that you're getting a good deal. There's plenty of choice out there, particularly online but Evans is as good as any… Read Full Review

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“Pretty helpful staff”

Written on: 28/03/2017 by outroplaneta (1 review written)

I went into the shop to buy a Brompton. Friendly staff, helped me, explained how to fold and unfold. Helped to choose the extras talked about the financing plans and took my order. Swift, easy, on time. I'm happy… Read Full Review

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“New bike service”

Written on: 21/03/2017 by Maxwello421 (1 review written)

Took my new bike in for its six week service, fine job done, but told assistant about front wheel spoke being bent, according to him, some spokes are out of shape, curious about this, not used bike since, but I am a bit concerned about the wheel buckling when I'm out on it, any positive feed back would be appreciated… Read Full Review

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“Brompton T Bag search”

Written on: 18/03/2017 by NJED (1 review written)

Very helpful staff but innacurate stock advice online. My nearest store was supposed to have all 3 options according to the website. It didn't so I couldn't compare. However another shop was most helpful but still didn't have the item. The third did and I bought the right bag at the right price. In store service was excellent; online advice left something to be desired. Product is excellent… Read Full Review

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“Great choice”

Written on: 17/03/2017 by Peyo77380 (1 review written)

There is a great panel of different kind of bikes. It's really complete, and cheaper than my country (France) eventhough I get to pay delivery fees. The team is great and answers quickly to e-mails. The bike arrived quickly, in a sturdy cardboard box. Everything was there… Read Full Review

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“Evans Heaven's”

Written on: 16/03/2017 by Keelyy41 (1 review written)

Iya !+) Me Purchased a Cycle! From Evans Leicester City, Store . Me Very Pleased !! For A Good Array , of Reason's!!! *Me Chose EVANS!!!* (Who Guided My Shopping Experience, Profecionally! Managed My: """ah need a Bike! Today!""" Grumpiness vs Stubborness... And Made Sure! That I Was Sold, "The Correct!, Cycle!! Suited to my Requirement's!" (Im 6'4" n Half ) as Served By: Miss. Friendly Service too In Addition To This: Me Shall Happily n Confidently! Recomend Evans ! To My Social n… Read Full Review

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“Fastest ever shipping to South Africa!”

Written on: 16/03/2017 by wiMacLeod441 (1 review written)

I placed and order with Evan's late on Monday afternoon and was most pleasantly surprised when it was delivered just over 48 hours later, in South Africa! Wow! Blown away! Pricing was really good and they had everything I wanted, saving me from having to split the order between multiple stores. Just brilliant!… Read Full Review

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“Specialized tyres”

Written on: 16/03/2017 by xmMerritt326 (1 review written)

Easy to use website with decent prices & excellent delivery. A+ I was looking for some specific tyres for my bike & ended up choosing these on the Evans website after reading other reviewers comments. They were delivered securely packaged & in double quick time. All transactions went smoothly & would certainly advise people to check out Evans site before purchasing elsewhere… Read Full Review

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