Evans Cycles Reviews - www.evanscycles.com

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  • Quality of website

  • Value For Money

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“Solved to issues in one go”

Written on: 05/11/2016 by Talonm335 (1 review written)

So I bought an Ultegra chain set. A wee bit frustrated the price went up £10 before the day I bought them. Hence the 4 stars on value for money. Service was great. I had a previous issue which was taking time to resolve but then an offer came to give me a discount on my new chainset. What great customer service. Cars refunded to my bank and everyone was happy. Trust me when I say that if you have an issue with Evans they will deal with it and will deal with it well… Read Full Review

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“Excellent product and price”

Written on: 04/11/2016 by Jayvion423 (1 review written)

I brought an Osprey courier bag from Evans, its ideal for every day use and i can use it on the bike - it is the perfect size well and padded but not bulky - there was a good discount and the product is excellent, the order was delivered within a couple of days perfect… Read Full Review

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“I do like Evans”

Written on: 04/11/2016

I've bought a lot of gear from Evans and they're great for overall value and service. I generally use click and collect and, providing you have a good store locally, you can't go wrong really. Unfortunately, my closest store isn't great staff wise so I travel a bit further to Leicester and have always been impressed with guys there. … Read Full Review

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“Excellent customer service ”

Written on: 04/11/2016

Having received a call from the Maidstone shop. I cheekily requested if whilst I picked up my order,they could check the indexing on my bike. They stated this would be no trouble. On arrival whilst they processed my order,a macanic sorted my issue with my indexing. Couldn't have asked for a better service. And what helpful staff they all were. Thank you very much,such a knowledgeable,friendly bunch… Read Full Review

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“Great quality, service and value ”

Written on: 04/11/2016 by ChristinaAlley (1 review written)

I was looking for parts for my old Dahon and Evans had them at a discount. They answered my questions and sent the items quickly. Brilliant!… Read Full Review

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“Excellent service and best prices ”

Written on: 03/11/2016 by Damo99 (1 review written)

Excellent service received from Evans, ordered & was delivered next day!! Got the best price through evans… Read Full Review

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“Great customer service”

Written on: 03/11/2016 by 144Adams (1 review written)

Good selection of products with excellent pricing. Website is easily and informative. Ordering was painless. Goods delivered on time and communication was great… Read Full Review

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“Reliable – need I say more?”

Written on: 03/11/2016 by Mattthemogg (1 review written)

In 2007 I bought a Kona Scrap from Evans. I never looked back. For 10 years I rode that bike and I still have it. In between times I went to many a bike shop to get the Kona repaired, serviced and so on, but for me there's nothing better than Evans. I realised this when I bought a Specialized Crosstrail Hybrid back in August this year. The staff were friendly and efficient and they know about bikes. And then I decided the Crosstrail wasn't for me and they were happy for me to simply swap it for… Read Full Review

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“Great Quality at Better Prices ”

Written on: 03/11/2016 by NigelHarris-Alt (1 review written)

I buy most of my cycling equipment through Evans as they offer the best prices around. They will price match with other large companies but not with the small independents. … Read Full Review

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“Full of surprises”

Written on: 03/11/2016 by Safferbiker (1 review written)

I recently bought a Trek Hybrid- for less than my budget- which was surprise #1. The staff in Cambridge, the closest store to me, guided me through the selection process then pointed me to the Kings Cross store and treated me as though I was their only customer, even though they didn't have my giraffe-sized frame in stock and couldn't help me immediately- surprise #2. The City store staff were totally professional their approach- at no time did I feel pushed, and their guidance and advice was… Read Full Review

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“I recently purchaseda a specialised tarmac sport road...”

Written on: 03/11/2016 by 162Bruce (1 review written)

I recently purchaseda a specialised tarmac sport road bike but discovered my rear wheel was badly made. After some strong words I had to take my bike back to the store. They quickly realised this sort of situation should never have arisen and replaced both wheels with fulcrum 7 with no quibble whatsoever. I was quite impressed with their customer service and was pleased overall in the final outcome… Read Full Review

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“quality”

Written on: 03/11/2016 by bikebury (1 review written)

Looked online for a childrens bike and the choice was excellent and they catered for every pocket, we were kept updated at every level from buying to delivery… Read Full Review

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“knowledgeable & helpful service”

Written on: 03/11/2016 by bluhawk1875 (1 review written)

|Viisted th Birmingham store to purchase a winter cycling jacket the sales staff were helpful asnd seemed to know the product well . my only criticism would be , he kept trying to sell me a cheaper coat while I wanted the most expensive one . But Generally a good experience , I i will be returning soon… Read Full Review

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“Evans will not let you down!”

Written on: 03/11/2016 by jamesmccaig (2 reviews written)

Pair the excellent Click and Collect service with the prompt genuine Price Match offers and Evans offer an unbeatable service. When coupled with the enthusiastic and helpful staff in store these services make Evans first choice every time. The bright and attractive layout of their local store makes it an attractive loitering area where I can decide on my potential purchases… Read Full Review

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Nuttylad's Response to jamesmccaig's Review

Written on: 03/11/2016

I tried Evans after more than one bad experience with Wiggle,very pleased with products & service,also you can actually speak to sales,etc on the phone.

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“Great Experience”

Written on: 03/11/2016 by TonyLeatham (1 review written)

I like buying from Evans - their website is pretty good and backed by a local store staffed with friendly and knowledgeable staff, what's not to like? … Read Full Review

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“Would highly recommend”

Written on: 03/11/2016 by Gavthorno (1 review written)

I used Evans to buy my bike through cycle scheme. The whole process with Evans was smooth and painless. I ordered the bike on a Monday and it was ready to collect on Tuesday afternoon. The initial call was handled well and the follow up contact via phone and email was top notch. I knew exactly where I was in the process at all times and was kept up to date with the collection. The staff in the shop were great and took the time to help me set the bike up to how I needed it. The bike was… Read Full Review

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“Quality of workshop service”

Written on: 03/11/2016 by Paul-Cyclist (1 review written)

Consistently supplies excellent workshop service with very high standards. I have used them on a number of occasions over many years and have received great service from a knowledgeable and friendly staff - they have always taken great care with the problems I have presented to them and go the "extra mile" to deliver… Read Full Review

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“Excellent service, experienced staff”

Written on: 03/11/2016 by Devenh81 (1 review written)

I went to buy an expensive bike and Evans Cycles took the time to make sure I considered all the options. I got a test ride and spent a lot of time talking through all my concerns and dilemmas. I am very happy with my purchase and am going back in a few weeks for the free 6 week bike check. Superb… Read Full Review

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“I must unlucky”

Written on: 24/10/2016 by defiant1234 (1 review written)

I orderd a rear rack for my Brompton from the Nottingham store I pays my money in store A couple of days later i pick up my rack i gets home to find there was no fixings for it I takes it back to the shop and explained my problem i produced my proof of purchase and the staff member was stood there for five minuits examining my receipt as if i was trying to pull a fast one he even asked if it was a genuine item my reply was that it was orderd in your store so you tell me in the end i got a… Read Full Review

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“Excellent Service”

Written on: 19/10/2016 by KeshawnEdmondson (1 review written)

Received my purchase within 5 days in South Africa and my queries were answered promptly… Read Full Review

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