Evans Cycles Reviews - www.evanscycles.com

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“Excellent knowledgeable staff and great customer service ”

Written on: 09/02/2017 by Subatomic012 (1 review written)

Having been looking to replace my old mountain bike. They have come along way since then. I looked around the Internet at different models and specifications and decided Evans cycles were for me. Went into the store discussed my requirements with the staff and looked at different makes and models. The staff informed me of a great bike that was not in stock but was available to order. Paid a small deposit and left. I received order updates via email. When I went to collect the bike was again… Read Full Review

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“Overall a good service”

Written on: 08/02/2017 by samanthasweetland (1 review written)

We bought two bikes from Evans cycles. We were only intending to buy one, but when my husband got in there and was surrounded by bikes he ended up buckling and bought one too. We had thought we would go away with a bike on the day, but had to order a bike in as they didn't hold much of the sale stock in-house. The bike I ordered was great, took it out for a test ride and bought it. My husbands however was not, we ended up having to take it back and get a replacement as it was not well put… Read Full Review

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“Overall a good service”

Written on: 08/02/2017 by samanthasweetland (1 review written)

We bought two bikes from Evans cycles. We were only intending to buy one, but when my husband got in there and was surrounded by bikes he ended up buckling and bought one too. We had thought we would go away with a bike on the day, but had to order a bike in as they didn't hold much of the sale stock in-house. The bike I ordered was great, took it out for a test ride and bought it. My husbands however was not, we ended up having to take it back and get a replacement as it was not well put… Read Full Review

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“Depends which staff member assists you”

Written on: 08/02/2017 by Cycleshoe (1 review written)

Lovely helpful staff in Evans Notting Hill branch with exception of the manager who is impatient and rude. I also had to take my item back into another branch as security tag not removed fully. I will not be visiting this store again only Victoria branch where i always receive exceptional service… Read Full Review

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“EXCELLENT COMPANY”

Written on: 08/02/2017 by NIKOLAOS1 (1 review written)

I bought a road bike from Evans website. I am fully satisfied with my choice. Excellent support and services. Very fast delivery. The bike came into a very safe packing. Price match is an asset too. I totally recommend them. Congratulations Evans!… Read Full Review

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“bike availbility”

Written on: 08/02/2017 by g10mac (1 review written)

Was looking for a Pinnacle hybrid small adult bike17"/18" in either orange or lime green 2016/17 model and couldn't supply.because I had asked for gift vouchers for xmas I spent them on led lights etc. Ended up purchasing a Trek D2 Sport Hybrid 2017 Red/Orange from Alpine. Still have some vouchers to spend so will be back… Read Full Review

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“York branch service”

Written on: 08/02/2017 by Samsea (1 review written)

I went to York branch recently and found all staff members very helpful patient and knowledgeable. I would not hesitate to recommend to anyone. My bike that was suggested is perfect for me… Read Full Review

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“Puchase Dawes Galaxy Classic 2016”

Written on: 08/02/2017 by saltings44 (1 review written)

Excellent fit, loved the bike, staff were very helpful.Price matched - can't ask for more… Read Full Review

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“Great store with great knowledge and prices”

Written on: 08/02/2017 by Shamara52 (1 review written)

The staff made me feel at ease. Since I've been away from cycling for a lot of years I explained how much things had changed and I didn't know what I needed so they took the time and never made me feel like I was being rushed out the door walking me round the shop explaining and answering all my questions. I wasn't made to feel stupid or like I should all ready know and that's a way I've been made to feel in other places I've shopped. I bought a lot of protection equipment and servicing… Read Full Review

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“Great customer service”

Written on: 07/02/2017 by Edd71 (1 review written)

Visited Evans store in Norwich and was looked after really well by the guys, great advice and excellent customer service. Will definitely be using the store again… Read Full Review

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“My No.1 bike stop on the web.”

Written on: 07/02/2017 by Larsson66 (1 review written)

I think that Evans carry a great product range at very affordable prices. Ordering from abroad (Sweden in my case) is very easy and the packages arrive within a few days. If there were more info on sizing, especially for clothing and shoes, I would award them 5 stars… Read Full Review

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“Polite friendly service”

Written on: 07/02/2017 by Bigbadbuf (1 review written)

I recently bought a road bike after years of mountain biking and decided to look into ordering a bib set off the Internet. After a long time searching I decided I would visit the store instead as I wanted to see and feel the quality of the garment rather than take a chance from the Web and get sent something sub standard. The guys in the store were very polite and friendly with a good knowledge of cycling and helped me choose the best outfit for my needs. Needless to say the items I bought are… Read Full Review

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“Evans doesnt care ”

Written on: 07/02/2017 by Bart1985 (1 review written)

The silver service took a week longer than expected. No communication from staff when the bike would be finished. On top of that Mistakes in the final bill. They wanted to charge me £50 more than expected. Evans just dont care… Read Full Review

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“Excellent service”

Written on: 17/01/2017 by Matthew67 (1 review written)

I ordered a saddle and it did not arrive as the result of a delivery problem. I contacted your office and another was immediately sent. Very fast and efficient and many thanks! The products I have bought recently are of very good quality and excellent value. Very comfortable (a saddle and also leg warmers)… Read Full Review

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“Trek Bike Purchase ”

Written on: 14/01/2017 by timbotron (1 review written)

I visited Evans in Norwich on a number of occasions before I purchased my bike and was always impressed at the helpfulness and knowledge of the staff. I did a lot of research on the type, make and model of bike I wanted and when I came to my final decision the process of ordering and collecting the bike was very straightforward. I can't think of any downsides to my experience other than I wished I had taken up the offer from the Evans team to fit mudguards and a pannier rack before… Read Full Review

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“Helpful Service.”

Written on: 14/01/2017 by Saul28 (1 review written)

Evans Cycles always offer helpful service, on a background of excellent value… Read Full Review

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“Great site ”

Written on: 14/01/2017 by Colemanjy161 (1 review written)

Great range of products at very competitive prices. Fast delivery. Easy website to navigate and shop. I didn't use any customer support so I cannot comment. I've used Evans for years and I'm very pleased… Read Full Review

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“Saddle advice”

Written on: 14/01/2017 by ksKeith172 (1 review written)

Bought a fantastic fitting saddle from Evans, following some really helpful advice and a sit bone measurement. Thank you so much!… Read Full Review

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“New winter clothing”

Written on: 13/01/2017 by BrynnDickinson (1 review written)

All Norwich branch staff member's very helpful in helping choosing from the quality winter clothing ranges from castelli,Gore & Altura. All superior products that now allow me to continue cycling in lower temperature… Read Full Review

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“Good quality service”

Written on: 13/01/2017 by Abbott377 (1 review written)

Have bought several bikes from Evans - one more recently for my son as his bike was stolen from our home. Managed to buy a good hybrid bike, delivery was great as opted for a Christmas delivery free of charge - will definitely use Evans again… Read Full Review

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