Appliances on line had the best price for my Beko frost free freezer, so I thought I would suffer from poor customer service or delivery, but no, I received free delivery on the day I chose, this was narrowed down to a 4 hour time slot in the morning of the delivery and then I received a telephone call from the delivery driver giving me a 2 hour time frame. The freezer arrived but was damaged when I unpacked it - OK I thought this explains the great price - but one call to customer services and a very friendly and apologetic agent sorted me out a replacement with next day delivery. The following day same thing with delivery times advised and then they packed away the damaged freezer for me and delivered me a lovely un damaged one. I would recommend appliances online to everyone wanting great service with great prices, delivered quickly.

easy ordering on line, great communication from the team regarding delivery and great prices....

my traking time was 11.45am/12.45pm.it did not arive untill 6.30pm.when it was opened the next day it was the wrong machine.i contacted appliancesonline several times to sort it out being charged at 10p min plus network fees.i recieved an e.mail to say sorry and if i wanted to discuss it further i could on there premium rate line.this episode has caused me time and money and iam not happy. don andrews

This is the second time I have bought an appliance from appliancesonline. The fast delivery and being able to pick a time slot for delivery was why I purchased from them with my first purchase and the second delivery was just as efficient as the first one. I found the delivery guys pleasant and after a quick recce found the best way to get my appliance into position. Last but not least I couldn't find the same american freezer cheaper anywhere else, either on line or in store. I will definately be buying from them again.

Very easy online experience. Had read negative reviews about pressure salesman trying to sell mainatenance cover. Had the call very polite, no pressure although declined offer. Also read reviews about unhelpful delivery people. No problem, OK a smile from them was not going to be forthcoming, but I wasn't paying for companionship, I was paying for delivery. They were efficient and undertook delivery with no problems. Even told me how long I needed to leave the fridge to stand before switching on. Could not fault my experience. When needing other white goods, this will be the first website I look at.

Easy to order. Saved £200.00 on high street prices. Items arrived when expected. Delivery men pleasant. Excellent products. Can't fault Appliances Online!

We are pleased with this purchase. It had to be de-doored to get it through an ordinary doorway - people should perhaps be aware off this. Taking this into account the whole delivery process was excellent. The humidity warning light seems to be on permanently - we don't know if this is normal or not.

Typical, washing machine breaks down just as your daughter says "mum can you wash these so I can take them on holiday?" Appliances Online came high up the list when I searched online and all their prices and reviews were great. Ordering and payment process was simple,I had a new machine delivered the next day and it arrived at exactly the time they said it would. Easy! Would fully recommend them.

My replacement integral dishwasher was the first white goods appliance I have purchased online. appliancesonline.co.uk was recommended by my engineer. I was pleasantly surprised by how efficient they were, keeping me informed constantly of delivery progress and finally delivering my order on time on the day promised. I would definitely recommend them to my friends.

I have used Appliances online twice now first time to buy a dishwasher i paid at that time £9.99 for a 4 hour delivery slot, it arrived late i phoned customer services who immediately without quibble refunded the money,the next time i used them was to buy a built in double oven i decided it's not necessary to pay the slot fee as they give you a 4 hour window anyway and if i'd wanted it i could have had it delivered next day i do think the service is excemplary and i would not hesitate in using the company again

Product was 2nd cheapest on the net. Delivery process was excellent...booked date online, company phoned to confirm this. on day of delivery driver called to say 2 hour window. Watch out for after sales who try and sell you expensive warranty policies. Very clever as it appeared to be free initially with the purchase. Not persistent though so just be aware!

Price was competitive and back up in respect of delivery information was excellent in that there were emails and countless phone calls to keep me informed re delivery day, times etc. But these were being to become tedious !!! The delivery was as scheduled and the delivery personnel were very helpful and courteous.

I just bought a dryer from Appliances Online. Although it's too early to have a strong opinion about the machine (seems fine so far), I was very impressed with the service. I had texts for arrival time, calls for arrival time when he set out, and the delivery men were both pleasant and helpful.

First class service from start to finish, product search excellent, delivery date advised and kept, 1-hour time slot advised on day of delivery and item turned up as promised. Cannot be faulted