Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★★★★★

“excellent customer service”

Written on: 01/07/2014 by 353Quinlan (1 review written)

I called because i'd forgotten my cpanel password. It was amazingly amazing the way it was dealt with, within minutes, I was able to log in again.The staff who attended to me on the phone was very attentive and patient, her advise was exceptionally helpful in other areas. Thank you… Read Full Review

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★★★★★

“People, not machines”

Written on: 30/06/2014 by bogdan.b (1 review written)

I've been working with this company since I started my website in 2010. Before this, for 3 years, I've been developing a website with a friend using the same hosting. That makes it almost 7 years of experience with them. What I always liked about Web Hosting UK was that the live chat was available 24/7 and there is someone to talk to no matter what the issue was. At the beginning of June I was supposed to pay my hosting, but after changing apartments and all the expenses that this means, I… Read Full Review

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★★★★★

“Support with setting up new Domain”

Written on: 30/06/2014 by Ismael200 (1 review written)

Suzanne Jones was really helpful and went the extra mile in not only selling me the new Domain but talked me through the process to link to my existing website. I've always found the folk at WHUK to be really helpful… Read Full Review

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★★★★★

“Great Technical Support”

Written on: 30/06/2014 by kjLamont13 (1 review written)

I edit my site infrequently and i'm no coder. The 24h Tech Support on Webhosting UK is always helpful. Abraham did a great job of helping me today. A really good service… Read Full Review

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★★★★★

“Great help with quick resolution ”

Written on: 28/06/2014 by EmmaleeShields317 (1 review written)

Received Help from Kemp M regarding a Billing problem. He was quite attentive and helped me resolve the problem much easier than i thought it would. He knew exactly what my problem was without needing to explain much which helped me a great deal. Great Service overall… Read Full Review

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★★★★★

“Excellent support. Thanks Diana, you were a star!!”

Written on: 28/06/2014 by faTrujillo96 (1 review written)

Wow amazing support team. Just been on live chat with an advisor who was very helpful and fix the problem efficiently! She knew exactly what my problem was and was very supportive. 5 star support! Thanks again… Read Full Review

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★★★★★

“Fantastic support! Server speed improvements”

Written on: 27/06/2014 by piers.caswell (1 review written)

As per usual, great support. Bombarded Kieran Alen one of the senior admins with tons of questions about opcaching and speeding up websites, that initially was through the ticket system. But going back and forth was slow, so he suggested talking over live chat where i asked a load of questions, which helped me to get to a decision. We got to a stage where we installed zend opcache and made some changes. He was patient and very helpful, especially as i kept asking for his opinion, even if… Read Full Review

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★★★★★

“Great help from Adam”

Written on: 26/06/2014

Swift, useful and courteous help for a novice on setting up. Many thanks to Adam… Read Full Review

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★★★★★

“helpful”

Written on: 26/06/2014 by Guthrieph1963 (1 review written)

adam was very helpful in resolving issue… Read Full Review

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★★★★★

“Very Quick Service”

Written on: 25/06/2014 by IainFaulds (1 review written)

WHUK have been great. They are very responsive and quick to fix any issues that arise. Their technical support are great and the general customer service team are very helpful and fast too… Read Full Review

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★★★★☆

“Very good service”

Written on: 25/06/2014

My issue was dealt with quickly and as requested. There was an initial mixup with the original time slot, but this was resolved very quickly. I was very happy with the outcome as the solution was better than I had hoped for… Read Full Review

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★★★★★

“Adam was great!! He was very helpful and made sure I...”

Written on: 25/06/2014 by Grayim95 (1 review written)

Adam was great!! He was very helpful and made sure I was satisfied with the service he was providing. very great… Read Full Review

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★★★★★

“Adam helps me to shortout my problem in a very...”

Written on: 25/06/2014 by Raelynn1993 (1 review written)

Adam helps me to shortout my problem in a very effective way. … Read Full Review

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★★★★★

“support staff ( dexter )”

Written on: 25/06/2014 by Aldol218 (1 review written)

Locked my self out of my web site today. Iv'e not been in there for a long while. Got excellent help from the support team at WHUK who got me back in and uploading again in minutes,excellent and many thanks for their neverending patience with me… Read Full Review

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★★★★★

“Excellent Customer Support”

Written on: 24/06/2014 by OneTechGadgets (1 review written)

Excellent support and information provided by the sales support. We had bad experience dealing with previous webhosting provider. Allen Gibson's friendly and professional support helped us make up our mind quickly. We purchased VPS pckg within a couple of hours of chat! Good customer support reflects the professionalism of any business and instills trust in clients. Webhosting-uk understands this well. Reasonably priced packages with quality support. Once our eCommerce website is live we'd be… Read Full Review

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★★★★★

“great and fast”

Written on: 24/06/2014 by TylerMcNeil1981 (1 review written)

Shawn was great, fast and very nice, she helped me to understand and resolve my issue. Thanks… Read Full Review

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★★★★★

“Quick, helpful service that solves problems”

Written on: 24/06/2014 by johnscriven (1 review written)

Had a problem with emails on my account and used the Live Chat service. The person who dealt with this managed to get to the causes in less than 15 mins, restore my emails and was courteous & helpful - thanks Vincent P. I have always found WHUK to provide good hosting with assistance on tap, even when it was me who had goofed. Recommend you guys any time!… Read Full Review

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★★★★★

“Very good support everytime”

Written on: 23/06/2014 by BelenSnyder (1 review written)

Fantastic service every time when needed. I am not a developer and any time i need help or assistance webhosting are always there to help and assist me with any and all problems that I may have… Read Full Review

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★★★★★

“Quick and Professional”

Written on: 23/06/2014

Always a friendly and efficient service on the live chat service. I contacted Pearl today about my billing query and she couldnt have been more friendly, helpful or knowledgeable. I have found all the online chat agents to be of high quality and it is my preferred method of contact. good work!… Read Full Review

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★★★★★

“Shawn Helped register my Swansea Surveys account to my...”

Written on: 21/06/2014 by LitzyMason203 (1 review written)

I would like to thank you for registering my company website domain to my name. As my ex wife changed the domain name into her email address. Shawn helped me to achieve this. Before Shawn I also have to mention Max T, he was great and helped me step by step. I have no idea why banks and other companies do not have a live chat like you guys. Because waiting on a telephone is annoying, as you can imagine I would not sound calm on the phone. So both Shawn and Max T did a great job. Thanks guys… Read Full Review

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