Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
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★★★★★

“Migrating to VPS Server”

Written on: 07/07/2014

I represent local-based charity in the UK. We had to urgently migrate our web hosting services from a shared CPanel hosting plan to a VPS Server over one weekend. The charity has grown to a size where sending regular email newsletters and updates to their client-base was causing problems with reaching an hourly email send limit. This caused their website and email access to become blocked. Web Hosting UK's fabulous technical support staff were very patient and set up the server, talked me… Read Full Review

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★★★★★

“Great service”

Written on: 07/07/2014 by deisenhofer (1 review written)

I have used chat many time in the past and will continue to go so. They get the cause of the problem fast no matter what the problems is… Read Full Review

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★★★★★

“Fast and friendly service - always available”

Written on: 06/07/2014 by kwuntong (1 review written)

Always great service from Webhosting UK. Never had any problems and they've always been able to sort out all the terrible mistakes I make as a non-technical user, who managed to restore my entire site after I deleted my databases. Thanks again… Read Full Review

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★★★★★

“Quick and knowledgeable support”

Written on: 06/07/2014 by Cade1994 (1 review written)

I was trying to update PHPBB forum but encountered fatal error I couldn't solve. So I contacted technical support and was able to restore backup. They do daily backups what is also great. Website was back up very fast. Thanks!… Read Full Review

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★★★★★

“Got the subject without messing about”

Written on: 05/07/2014 by TalazorMontrose (1 review written)

I was sure what to expect as it has been a while since contacting my hosting but as usual they were on the ball with the chat live which is really quick as you do not have to stumble around writing out a ticket which i thought I would have to do, and trying to put across something is though when there is no one to correct you or help you get to what you require. Thanks guys… Read Full Review

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★★★★☆

“useful live chat”

Written on: 05/07/2014 by AedanGonzalez (1 review written)

assistance is usually fast and efficient. live chat is useful. today I had a live chat with Vincent P, for instance, for a problem I had also last week and seemed to be corrected. The agent was kind and rapid and he modified the settings in a few seconds. Obviously I have to check now, but the assistance is very useful… Read Full Review

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★★★★★

“Administrative problem”

Written on: 05/07/2014 by Keon291 (1 review written)

Due to our internal problem, the domain was offline. Solved in a few minutes an administrative oversight with Adam. Well done… Read Full Review

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★★★★★

“Renewing My Domian name”

Written on: 04/07/2014 by barefootedboy (1 review written)

I was working with Shawn who was able to quickly and efficiently help me sort out the issue thank you very much , I have been with you a while now and always get great service - thank you Shawn:-) it is comforting to know that my website is in good hands kind regards Sebastian … Read Full Review

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★★★★★

“As usual such great support”

Written on: 04/07/2014 by rikathome (1 review written)

I dont do reviews(unless moaning!) But this is an exception, I have been with webhosting.uk.com for many years now, (over 5 at least) and no matter what time of day or night (and I have asked questions at 1 am in morning..sad I know) they are there, and go over what I expect them to do to help me with issues. Recently Vincent P in about 5 seconds sorted out a issue with me, little fuss an friend manner, and I have never had a support technician who has been less than this, they even have… Read Full Review

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★★★★★

“HAPPY IN HACKNEY”

Written on: 04/07/2014 by twHenderson100 (1 review written)

great swift service from vincent p problem solved thanks… Read Full Review

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★★★★★

“Super swift service”

Written on: 03/07/2014 by guFerguson72 (1 review written)

A super quick service via chat support with Allen. Bought my new domain name in a few minutes. Great job. :D… Read Full Review

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★★★★★

“Simply the best”

Written on: 02/07/2014 by ClusterFunkSolutions (1 review written)

These guys for me are the everything, pricing support and they know their stuff, I did the silly thing of leaving only to return. … Read Full Review

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★★★★★

“Fantastic and quick - Seamless and friendly - Vincent P”

Written on: 02/07/2014 by KentTerry (1 review written)

Thanks Vincent P. Really nice work,. Very satisfied with your service and support. Thank you!… Read Full Review

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★★★★★

“excellent customer service”

Written on: 01/07/2014 by 353Quinlan (1 review written)

I called because i'd forgotten my cpanel password. It was amazingly amazing the way it was dealt with, within minutes, I was able to log in again.The staff who attended to me on the phone was very attentive and patient, her advise was exceptionally helpful in other areas. Thank you… Read Full Review

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★★★★★

“People, not machines”

Written on: 30/06/2014 by bogdan.b (1 review written)

I've been working with this company since I started my website in 2010. Before this, for 3 years, I've been developing a website with a friend using the same hosting. That makes it almost 7 years of experience with them. What I always liked about Web Hosting UK was that the live chat was available 24/7 and there is someone to talk to no matter what the issue was. At the beginning of June I was supposed to pay my hosting, but after changing apartments and all the expenses that this means, I… Read Full Review

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★★★★★

“Support with setting up new Domain”

Written on: 30/06/2014 by Ismael200 (1 review written)

Suzanne Jones was really helpful and went the extra mile in not only selling me the new Domain but talked me through the process to link to my existing website. I've always found the folk at WHUK to be really helpful… Read Full Review

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★★★★★

“Great Technical Support”

Written on: 30/06/2014 by kjLamont13 (1 review written)

I edit my site infrequently and i'm no coder. The 24h Tech Support on Webhosting UK is always helpful. Abraham did a great job of helping me today. A really good service… Read Full Review

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★★★★★

“Great help with quick resolution ”

Written on: 28/06/2014 by EmmaleeShields317 (1 review written)

Received Help from Kemp M regarding a Billing problem. He was quite attentive and helped me resolve the problem much easier than i thought it would. He knew exactly what my problem was without needing to explain much which helped me a great deal. Great Service overall… Read Full Review

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★★★★★

“Excellent support. Thanks Diana, you were a star!!”

Written on: 28/06/2014 by faTrujillo96 (1 review written)

Wow amazing support team. Just been on live chat with an advisor who was very helpful and fix the problem efficiently! She knew exactly what my problem was and was very supportive. 5 star support! Thanks again… Read Full Review

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★★★★★

“Fantastic support! Server speed improvements”

Written on: 27/06/2014 by piers.caswell (1 review written)

As per usual, great support. Bombarded Kieran Alen one of the senior admins with tons of questions about opcaching and speeding up websites, that initially was through the ticket system. But going back and forth was slow, so he suggested talking over live chat where i asked a load of questions, which helped me to get to a decision. We got to a stage where we installed zend opcache and made some changes. He was patient and very helpful, especially as i kept asking for his opinion, even if… Read Full Review

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