Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★★★★☆

“Blocked IP address - sorted (I hope)”

Written on: 19/07/2014 by kp-snaps (1 review written)

Talford M was really helpful - especial;y as I may have been a bit spiky due to this being a recurring problem which has been driving me made. Talford M appears to have sorted it in about 3 minutes - good eh! … Read Full Review

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★★★★★

“Very good service nice attitude”

Written on: 19/07/2014 by Damari155 (1 review written)

had problem with script that was not working on this server and he managed to fix it for me thank you… Read Full Review

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★★★★★

“providing ftp details”

Written on: 18/07/2014 by Nadia433 (1 review written)

Good helpful and patient service from Andrew P… Read Full Review

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★★★★★

“Brilliant support help”

Written on: 17/07/2014 by Beckob247 (1 review written)

I have been using Web Hosting UK for a couple of years now and I have always been impressed with them, especially their online support. I have just been speaking to Enrique B for the last 30 mins with a fairly complex issue (at lease for me it was) and he was patient and helpful all the way. Anyway, I would recommend WHUK to anyone looking for hosting solutions. … Read Full Review

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★★★★★

“Great service as always.”

Written on: 17/07/2014

I had a problem on my WordPress website where I could not edit my posts and pages. I couldn't work out what caused it, but the host's agent was very helpful and patient. After trying several things, e.g. virus scan, we figured out that we needed to change a setting relating to a plug-in. Web Hosting UK's support has always been very good and has solved every issue I've come to them with… Read Full Review

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★★★★★

“Vincent P - Superb Customer Service”

Written on: 17/07/2014 by Hicks50 (1 review written)

I've come through to Vincent a number of times in the past and he's always been particularly helpful and today he didn't let me down. He works hard to solve my queries and give me as much information as possible even helping with things outside of what may be required. Some of my queries have been very difficult requests but he has always resolved for me in a timely manner and put up with my initial frustrations! WHUK please never change your live chat support service and it's personnel… Read Full Review

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★★★★★

“Upgrading my account package ”

Written on: 17/07/2014 by Buddhaview (1 review written)

Enrique B assisted me promptly via live chat and immediately upgraded by trebling the memory . The assistance was fast and very effective… Read Full Review

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★★★★★

“Very pleased”

Written on: 16/07/2014 by readadam (1 review written)

Had some live chat help with an advisor. He was very good and prompt. I have said this before and will say it again, I love your support service. It is always very quick. I will be changing my other service to you from hostgator as soon as I have the time. Adam readada@hotmail.com… Read Full Review

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★★★★★

“good support team”

Written on: 16/07/2014 by 1950Jimenez (1 review written)

good support team chat, they are helpful and work hard to solve problem. they support me so much… Read Full Review

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★★★★★

“awesome service”

Written on: 16/07/2014 by aaWeeks68 (1 review written)

He was incredibly helpful and very patient with me throughout. My problems were solved quickly and professionally and I will always feel safe knowing the level of support webhostinguk offer… Read Full Review

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★★★★★

“Domain Jiggery pokery... Magic!!!”

Written on: 14/07/2014 by 374Garrett (1 review written)

The Operator at the other end of the Chat line was excellent....! Swift efficient and patient... I required the transfer of one Domain and create another ... this was done with some caution, managing oneanothers expectations is crutial while getting down to a level of understanding before proceeding.... I have been with Web Hosting UK for over two and Half years now and I have nothing more I can add in terms of their professionalism and service they provide. On this occasion I was… Read Full Review

Kelliemiller's Comment

Written on: 15/07/2014

Although staff were friendly and informative and my call was answered quickly. My upgrade wasn't actioned therefore causing issues with uploading my site. Had I not called I'm sure this still would not have been done.

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★☆☆☆☆

“They can ruin your business”

Written on: 13/07/2014 by FranklinKilgore (1 review written)

A complete waste of money and time. My business is related to gambling and sports betting and their server was up and down for all the duration of the World Cup 2014. The longest server outage was 36+ hours on June 15th and 16th. My server (VPS xLITE ENTERPRISE plan £38 per month) was down also on July 13, the World Cup final day, the most important day of every 4 years. Their customer support was totally unable to give explanations about all these problems. Webhosting UK's uptime… Read Full Review

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★★★★★

“Great online operators”

Written on: 13/07/2014 by McCulloch495 (1 review written)

Been back to WHUK for services for the second time in a few months, really helpful and efficient, very little waiting and the operator Allen got me exactly what I needed in next to no time with very little fuss indeed on both ocassions!… Read Full Review

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★★★★★

“Refund issue”

Written on: 12/07/2014 by Elena373 (1 review written)

Thank you for your effective service! I must say that www.webhosting.uk.com stuff members on live chats are really Kind and give to customers fast response, even if it took me some time to clear few things, the service was good and eventually all issues were closed in a good manner. I'm glad and be happy to proceed with their Hosting service in the future. Thank you! Blake… Read Full Review

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★★★★★

“Consistently provide excellent service”

Written on: 11/07/2014 by Schmittbq407 (1 review written)

WHUK consistently provide excellent service whenever I need it. I have quite a few websites and don't have time to manage them all so WHUK are always on hand to resolve an issue or make necessary changes. Every single time I have needed to use them they have responded quickly and provided excellent support. The live chat is a bit basic but it gets the job done and I cannot praise these folks highly enough. … Read Full Review

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★☆☆☆☆

“Multiple issues. Loss of email constantly”

Written on: 11/07/2014 by Carter395 (1 review written)

I had used this hosting for a few years, seemed ok. The odd bit of downtime. Nothing major, but then they upgraded stuff. Endless problems. I renewed stupidly and within 1 month lost email constantly. Support would take ages to fix it, then 1 week later, same issue. Support took ages to fix again as they had no notes on previous fix and they wouldn't listen to what I was saying. I moved my hosting and within 1 month got an email asking if my service could be improved. A nice reminder that I… Read Full Review

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★★★★★

“Assistance with a null session attack”

Written on: 10/07/2014 by kyriacos.fiakkas (1 review written)

It seems our server was subject to RDP null server attacks and Pollard helped is swiftly resolve this. He was very eager to help and effective… Read Full Review

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★★★★★

“Dealt with an advisor on a number of occasions this...”

Written on: 10/07/2014

Dealt with an advisor on a number of occasions this evening and she was incredibly helpful and thoroughly professional. Couldn't have hoped for a more courteous customer support experience… Read Full Review

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★★★★★

“Shawn from billing was great”

Written on: 09/07/2014 by Hekk (1 review written)

Shawn was very helpful and dealt with my query promptly. He deserves a big bonus… Read Full Review

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★★★★★

“settings a coldfusion web site in 5 minutes”

Written on: 09/07/2014 by strangersliver (1 review written)

Thanks to collaboration with WHUK customer support via chat (Polland) the setup of a coldfusion site was extremely fast. The site was previously on Railo Hosting Server. The technician satisfied all my requests quickly via chat, including the feature to enable coldfusion debugging under IIS\ I really recommend WHUK as coldfusion hosting provider… Read Full Review

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