Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★★★★★

“Great online operators”

Written on: 13/07/2014 by McCulloch495 (1 review written)

Been back to WHUK for services for the second time in a few months, really helpful and efficient, very little waiting and the operator Allen got me exactly what I needed in next to no time with very little fuss indeed on both ocassions!… Read Full Review

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★★★★★

“Refund issue”

Written on: 12/07/2014 by Elena373 (1 review written)

Thank you for your effective service! I must say that www.webhosting.uk.com stuff members on live chats are really Kind and give to customers fast response, even if it took me some time to clear few things, the service was good and eventually all issues were closed in a good manner. I'm glad and be happy to proceed with their Hosting service in the future. Thank you! Blake… Read Full Review

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★★★★★

“Consistently provide excellent service”

Written on: 11/07/2014 by Schmittbq407 (1 review written)

WHUK consistently provide excellent service whenever I need it. I have quite a few websites and don't have time to manage them all so WHUK are always on hand to resolve an issue or make necessary changes. Every single time I have needed to use them they have responded quickly and provided excellent support. The live chat is a bit basic but it gets the job done and I cannot praise these folks highly enough. … Read Full Review

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★☆☆☆☆

“Multiple issues. Loss of email constantly”

Written on: 11/07/2014 by Carter395 (1 review written)

I had used this hosting for a few years, seemed ok. The odd bit of downtime. Nothing major, but then they upgraded stuff. Endless problems. I renewed stupidly and within 1 month lost email constantly. Support would take ages to fix it, then 1 week later, same issue. Support took ages to fix again as they had no notes on previous fix and they wouldn't listen to what I was saying. I moved my hosting and within 1 month got an email asking if my service could be improved. A nice reminder that I… Read Full Review

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★★★★★

“Assistance with a null session attack”

Written on: 10/07/2014 by kyriacos.fiakkas (1 review written)

It seems our server was subject to RDP null server attacks and Pollard helped is swiftly resolve this. He was very eager to help and effective… Read Full Review

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★★★★★

“Dealt with an advisor on a number of occasions this...”

Written on: 10/07/2014

Dealt with an advisor on a number of occasions this evening and she was incredibly helpful and thoroughly professional. Couldn't have hoped for a more courteous customer support experience… Read Full Review

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★★★★★

“Shawn from billing was great”

Written on: 09/07/2014 by Hekk (1 review written)

Shawn was very helpful and dealt with my query promptly. He deserves a big bonus… Read Full Review

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★★★★★

“settings a coldfusion web site in 5 minutes”

Written on: 09/07/2014 by strangersliver (1 review written)

Thanks to collaboration with WHUK customer support via chat (Polland) the setup of a coldfusion site was extremely fast. The site was previously on Railo Hosting Server. The technician satisfied all my requests quickly via chat, including the feature to enable coldfusion debugging under IIS\ I really recommend WHUK as coldfusion hosting provider… Read Full Review

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★★★★★

“Shawn D resolved the issue quickly”

Written on: 09/07/2014

As always, the WHUK support team was super helpful and Shawn resolved my issue in just few seconds. Really helpful and saved me of lot of paper work and documentation issues… Read Full Review

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★★★★☆

“The advisor was very fast and ready to solve my...”

Written on: 09/07/2014 by Duggan182 (1 review written)

The advisor was very fast and ready to solve my issue. very friendly too… Read Full Review

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★★★★☆

“emails down support fix with Perry K on live chat”

Written on: 09/07/2014 by 165Vargas (1 review written)

We had a problem with not receiving or send emails, so i signed got onto live chat with Perry K to fix this problem it was fixed in no time very helpful the problem was our ip got blocked in the firewall removed the block and add it to the non-block list to stop it from happening again… Read Full Review

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★★★★★

“excellent service”

Written on: 08/07/2014 by Yadiel1993 (1 review written)

He provided a great level of expert and friendly service. This is the type of service typical of large companies like GoDaddy. Most hosting companies do not have this level of service. Much appreciated… Read Full Review

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★★★★★

“Spencer M is the best”

Written on: 08/07/2014 by tiedoctor (1 review written)

I have been a regular user of Webhosting UK for a number of years, largely due to the awesome customer support. Particularly that given by Spencer M. He's helpful, knowledgeable, efficient and a real boon to the service… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 07/07/2014 by JeffreyBell474 (1 review written)

I have used Webhosting UK for many years now, and I cannot fault their service, or technical support. Any time, any requirement, always met with not issues! Today for example, Shawn has guided me through resetting my account, and setting up a new payment method, despite my difficulties. 100% recommended… Read Full Review

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★★★★★

“Absolutly excellent help”

Written on: 07/07/2014 by Allison490 (1 review written)

It can be a bit of a lottery with Webhosting UK, some chat operators are awful, but some are excellent. I'm writing this review because of my recent experience with Perry K, who just helped me. Very helpful chat operator who spent the time with me to go through some complex crontab configuration. Really knew what they were talking about and was patient whilst they help me learn how to fix my problem myself. I'd recommend webhosting UK based on this experience, but I have had other very… Read Full Review

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★★★★★

“Migrating to VPS Server”

Written on: 07/07/2014

I represent local-based charity in the UK. We had to urgently migrate our web hosting services from a shared CPanel hosting plan to a VPS Server over one weekend. The charity has grown to a size where sending regular email newsletters and updates to their client-base was causing problems with reaching an hourly email send limit. This caused their website and email access to become blocked. Web Hosting UK's fabulous technical support staff were very patient and set up the server, talked me… Read Full Review

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★★★★★

“Great service”

Written on: 07/07/2014 by deisenhofer (1 review written)

I have used chat many time in the past and will continue to go so. They get the cause of the problem fast no matter what the problems is… Read Full Review

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★★★★★

“Fast and friendly service - always available”

Written on: 06/07/2014 by kwuntong (1 review written)

Always great service from Webhosting UK. Never had any problems and they've always been able to sort out all the terrible mistakes I make as a non-technical user, who managed to restore my entire site after I deleted my databases. Thanks again… Read Full Review

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★★★★★

“Quick and knowledgeable support”

Written on: 06/07/2014 by Cade1994 (1 review written)

I was trying to update PHPBB forum but encountered fatal error I couldn't solve. So I contacted technical support and was able to restore backup. They do daily backups what is also great. Website was back up very fast. Thanks!… Read Full Review

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★★★★★

“Got the subject without messing about”

Written on: 05/07/2014 by TalazorMontrose (1 review written)

I was sure what to expect as it has been a while since contacting my hosting but as usual they were on the ball with the chat live which is really quick as you do not have to stumble around writing out a ticket which i thought I would have to do, and trying to put across something is though when there is no one to correct you or help you get to what you require. Thanks guys… Read Full Review

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