Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★★★★★

“great jobs”

Written on: 31/07/2014 by Chavez466 (1 review written)

I am fully recomend professional job from administrator side. He help me to solve big email problems… Read Full Review

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★★★★★

“Coding”

Written on: 31/07/2014 by Audreyg1949 (1 review written)

There was a problem with the configuration file, and the advisor sorted it. Great help, great service!… Read Full Review

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★★★★★

“solved our issue, very happy!”

Written on: 30/07/2014 by Grace202 (1 review written)

thank you very much. Kemp M from billing department - completely sorted out our issue when a domain name was accidentally not ordered at the same time as the web hosting. very satisfied… Read Full Review

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★★★★★

“Nameserver Update Very Easy”

Written on: 29/07/2014 by Gizepi64 (1 review written)

I needed to update the nameservers of two domains that had transferred in to webhostinguk but not changed in the whois record, thus they were still resolving to the old host. I tried to do this from my own control panel but for some reason I was prevented from doing so. It was then I decided to go for the "live help" option. On clicking the live help button I was presented with the usual form asking for my name, email and phone number. After pressing OK I had to wait for less than a minute… Read Full Review

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★★★★★

“Email set up success”

Written on: 29/07/2014 by Foxqe63 (1 review written)

The advisor @ Linux support worked very hard setting up my email after I had problems. He persisted despite repeated challenges and the result was a resounding success. Good support service… Read Full Review

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★★★★★

“Talford M Great Help”

Written on: 28/07/2014 by 356Morales (1 review written)

Thanks for your help, i dealt with Talford M on the chat, he was very quick at resolving some issues i had, nothing was a big deal for him, he communicated well from the start, im not an IT man he explained everything in plain English, if i ever have to go on chat again i hope it will be Talford M that deals with me. Very Helpful man… Read Full Review

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★★★★★

“Error with database and .htaccess”

Written on: 27/07/2014 by Koch493 (1 review written)

The staff very grateful and friendly very appreciate your help. A big thanks to all and tonight Neo was man of the match he resolved my error. Brilliant JOB Thanks very much :) :)… Read Full Review

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★★★★★

“Server FTP issue resolved”

Written on: 26/07/2014 by ghiwebhosting (1 review written)

I would like to thank Perry from WebhostingUK for identifying the problems easily and successfully to a FTP connection issue to our server at GHI Web Hosting UK… Read Full Review

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★★★★★

“Support is very efficient!”

Written on: 24/07/2014 by Nashj276 (1 review written)

Support is very efficient!… Read Full Review

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★★★★★

“Chatted to Allen Gibson who was very helpful and...”

Written on: 23/07/2014

Chatted to Allen Gibson who was very helpful and charming. Helped me choose an upgrade and gave me great instructions on getting the migration started. Very Satisfied. Thankyou… Read Full Review

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★★★★★

“Saved my Life”

Written on: 23/07/2014 by CesarPittman31 (1 review written)

Fixed my database connection and managed to restore files I had messed up - Thanks Scott U… Read Full Review

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★★★★★

“Transfering a Domain”

Written on: 23/07/2014

The Billing Customer Service were very helpful in 2 different on-line chats. Firsly, I had forgotten to tick the box originally when setting up the account to say a domain transfer was involved but the original sales person put a note on the account. The 1st person in billing quickly sussed this out and did the necessary to transfer over the domain. This transfer was/would have been free had I indicated at the first stage (my mistake!), but today the 2nd person in billing kindly went into the… Read Full Review

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★★★★★

“Brilliant, Professional & Helpful ”

Written on: 22/07/2014 by NadvertexLtd (1 review written)

I would highly recommend the advisor for his efficient , helpful and professionalism in going that extra mile when providing support for our dedicated servers. Webhosting UK as a company are first class and I would have no problem in recommending them for your hosting requirements from rack space to deidcated servers etc, they go the extra mile and offer free 24/7 support. Which I must admit I was a little weary off , but they have proved me wrong by been proficient, professional and… Read Full Review

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★★★★★

“Always able to help”

Written on: 22/07/2014 by KylePittman (1 review written)

The operator was fast at establishing the problem and with very little input from myself managed to rectify the problem in a considerably fast time. Polite as always and happy to help. One of the best services I have had. The only think maybe that would have been a nice touch is to explain why the fault happened in a way I understood… Read Full Review

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★★★★★

“Excellent and knowledgeable service as always”

Written on: 21/07/2014 by Lamb112 (1 review written)

first class service as always from the support team, Perry was able to answer my questions quickly and accurately and inform me of what had happened and what needed to be updated to stop it happening again. … Read Full Review

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★★★★★

“WHUK to the rescue again”

Written on: 21/07/2014 by K.E.C. (1 review written)

WHUK chat support is always to a very high standard. The chat support staff almost always grasp quickly what the trouble is, and work tirelessly, cheerfully and politely to find a solution. That certainly includes the man who helped me today, and whom I would love to name and show respect and gratitude to, but am told not to. I have been with WHUK for more than seven years, during which time I can only recall one head-on-desk moment, when the operator failed to understand my problem on its… Read Full Review

K.e.c.'s Response to K.E.C.'s Review

Written on: 21/07/2014

The review page said not to name staff, but everyone else is so - Enrique B is a star!

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★★★★★

“Always great service by WHUK”

Written on: 21/07/2014 by ShyanneFitzpatrick (1 review written)

Pearl (Billing Team) and Albie (Sales Team) both help me to sort out my domain issues. I wanted to buy couple of domains Albie helped me. Pearl helped me to sort out nameservers for my domain. both persons where efficient. Thanks… Read Full Review

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★★★★★

“Scott U. Good job!!”

Written on: 20/07/2014 by TanyaLloyd116 (1 review written)

Thanks a lot!!! You were fixed the error for my 2 website today. Thank you! you are a best!… Read Full Review

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★★★★★

“Helpful WHUK Support”

Written on: 19/07/2014

Perry K from WHUK was very helpful in restoring two files I had inadvertently overwritten. This was done quickly and with no fuss. Excellent service… Read Full Review

K.e.c.'s Comment

Written on: 21/07/2014

Agreed. I have has sessions with Perry K in the past and can confirm what you have said about his work.

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★★★★★

“Great Service”

Written on: 19/07/2014 by Mindwizard (1 review written)

Shawn from the billing team provided me with precise and helpful information - quickly, efficiently and in a really friendly way. A good customer service experience! This is typical of all the previous times I have had cause to contact your technical and customer service teams. Knowing that someone knowledgeable is always on hand gives me real confidence in your service, and I would not hesitate to recommend your service to friends and colleagues… Read Full Review

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