Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★★★★★

“Server FTP issue resolved”

Written on: 26/07/2014 by ghiwebhosting (1 review written)

I would like to thank Perry from WebhostingUK for identifying the problems easily and successfully to a FTP connection issue to our server at GHI Web Hosting UK… Read Full Review

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★★★★★

“Support is very efficient!”

Written on: 24/07/2014 by Nashj276 (1 review written)

Support is very efficient!… Read Full Review

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★★★★★

“Chatted to Allen Gibson who was very helpful and...”

Written on: 23/07/2014

Chatted to Allen Gibson who was very helpful and charming. Helped me choose an upgrade and gave me great instructions on getting the migration started. Very Satisfied. Thankyou… Read Full Review

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★★★★★

“Saved my Life”

Written on: 23/07/2014 by CesarPittman31 (1 review written)

Fixed my database connection and managed to restore files I had messed up - Thanks Scott U… Read Full Review

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★★★★★

“Transfering a Domain”

Written on: 23/07/2014

The Billing Customer Service were very helpful in 2 different on-line chats. Firsly, I had forgotten to tick the box originally when setting up the account to say a domain transfer was involved but the original sales person put a note on the account. The 1st person in billing quickly sussed this out and did the necessary to transfer over the domain. This transfer was/would have been free had I indicated at the first stage (my mistake!), but today the 2nd person in billing kindly went into the… Read Full Review

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★★★★★

“Brilliant, Professional & Helpful ”

Written on: 22/07/2014 by NadvertexLtd (1 review written)

I would highly recommend the advisor for his efficient , helpful and professionalism in going that extra mile when providing support for our dedicated servers. Webhosting UK as a company are first class and I would have no problem in recommending them for your hosting requirements from rack space to deidcated servers etc, they go the extra mile and offer free 24/7 support. Which I must admit I was a little weary off , but they have proved me wrong by been proficient, professional and… Read Full Review

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★★★★★

“Always able to help”

Written on: 22/07/2014 by KylePittman (1 review written)

The operator was fast at establishing the problem and with very little input from myself managed to rectify the problem in a considerably fast time. Polite as always and happy to help. One of the best services I have had. The only think maybe that would have been a nice touch is to explain why the fault happened in a way I understood… Read Full Review

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★★★★★

“Excellent and knowledgeable service as always”

Written on: 21/07/2014 by Lamb112 (1 review written)

first class service as always from the support team, Perry was able to answer my questions quickly and accurately and inform me of what had happened and what needed to be updated to stop it happening again. … Read Full Review

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★★★★★

“WHUK to the rescue again”

Written on: 21/07/2014 by K.E.C. (1 review written)

WHUK chat support is always to a very high standard. The chat support staff almost always grasp quickly what the trouble is, and work tirelessly, cheerfully and politely to find a solution. That certainly includes the man who helped me today, and whom I would love to name and show respect and gratitude to, but am told not to. I have been with WHUK for more than seven years, during which time I can only recall one head-on-desk moment, when the operator failed to understand my problem on its… Read Full Review

K.e.c.'s Response to K.E.C.'s Review

Written on: 21/07/2014

The review page said not to name staff, but everyone else is so - Enrique B is a star!

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★★★★★

“Always great service by WHUK”

Written on: 21/07/2014 by ShyanneFitzpatrick (1 review written)

Pearl (Billing Team) and Albie (Sales Team) both help me to sort out my domain issues. I wanted to buy couple of domains Albie helped me. Pearl helped me to sort out nameservers for my domain. both persons where efficient. Thanks… Read Full Review

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★★★★★

“Scott U. Good job!!”

Written on: 20/07/2014 by TanyaLloyd116 (1 review written)

Thanks a lot!!! You were fixed the error for my 2 website today. Thank you! you are a best!… Read Full Review

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★★★★★

“Helpful WHUK Support”

Written on: 19/07/2014

Perry K from WHUK was very helpful in restoring two files I had inadvertently overwritten. This was done quickly and with no fuss. Excellent service… Read Full Review

K.e.c.'s Comment

Written on: 21/07/2014

Agreed. I have has sessions with Perry K in the past and can confirm what you have said about his work.

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★★★★★

“Great Service”

Written on: 19/07/2014 by Mindwizard (1 review written)

Shawn from the billing team provided me with precise and helpful information - quickly, efficiently and in a really friendly way. A good customer service experience! This is typical of all the previous times I have had cause to contact your technical and customer service teams. Knowing that someone knowledgeable is always on hand gives me real confidence in your service, and I would not hesitate to recommend your service to friends and colleagues… Read Full Review

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★★★★☆

“Blocked IP address - sorted (I hope)”

Written on: 19/07/2014 by kp-snaps (1 review written)

Talford M was really helpful - especial;y as I may have been a bit spiky due to this being a recurring problem which has been driving me made. Talford M appears to have sorted it in about 3 minutes - good eh! … Read Full Review

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★★★★★

“Very good service nice attitude”

Written on: 19/07/2014 by Damari155 (1 review written)

had problem with script that was not working on this server and he managed to fix it for me thank you… Read Full Review

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★★★★★

“providing ftp details”

Written on: 18/07/2014 by Nadia433 (1 review written)

Good helpful and patient service from Andrew P… Read Full Review

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★★★★★

“Brilliant support help”

Written on: 17/07/2014 by Beckob247 (1 review written)

I have been using Web Hosting UK for a couple of years now and I have always been impressed with them, especially their online support. I have just been speaking to Enrique B for the last 30 mins with a fairly complex issue (at lease for me it was) and he was patient and helpful all the way. Anyway, I would recommend WHUK to anyone looking for hosting solutions. … Read Full Review

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★★★★★

“Great service as always.”

Written on: 17/07/2014

I had a problem on my WordPress website where I could not edit my posts and pages. I couldn't work out what caused it, but the host's agent was very helpful and patient. After trying several things, e.g. virus scan, we figured out that we needed to change a setting relating to a plug-in. Web Hosting UK's support has always been very good and has solved every issue I've come to them with… Read Full Review

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★★★★★

“Vincent P - Superb Customer Service”

Written on: 17/07/2014 by Hicks50 (1 review written)

I've come through to Vincent a number of times in the past and he's always been particularly helpful and today he didn't let me down. He works hard to solve my queries and give me as much information as possible even helping with things outside of what may be required. Some of my queries have been very difficult requests but he has always resolved for me in a timely manner and put up with my initial frustrations! WHUK please never change your live chat support service and it's personnel… Read Full Review

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★★★★★

“Upgrading my account package ”

Written on: 17/07/2014 by Buddhaview (1 review written)

Enrique B assisted me promptly via live chat and immediately upgraded by trebling the memory . The assistance was fast and very effective… Read Full Review

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