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Written on: 29/06/2012
As prospect you'll get fast and friendly support. Quite impressive and attractive. When you have committed and paid for your service (always in advance) you're greeted with "Mr Hyde". We have experienced many critical errors. Every time support act like nothing is wrong. When things are up and running again they still act like the problem never occurred. When it comes to small issues support can be quite responsive, however when serious issues turns up, they fail big time. Even if we… Read Full Review
Written on: 31/05/2012
THE BAD HOSTING COMPANY FROM ALL INTERNET every day they have DC network problems we lost traffic and money because this SCAM COMPANY have bad servers do not work with this company - NEVER - you will lose money and your work… Read Full Review
Written on: 30/05/2012
This is really bad hosting company. Stay clear. You can even call them half the time for support because the number does not work. You are kept waiting on the chat channels for ages. It's very frustrating. If you value your website then stay away… Read Full Review
Written on: 21/05/2012
I run two businesses, I made the decision at the beginning to host my sites externally so I could have I.T support and have the hassle of operating a webserver and email server taken away from me. I switched to webhostinguk two years ago because I wanted a UK based company. I used their Windows based hosting plan. In short… this company have done nothing but damage and harm my businesses reputation. Constant email problems, not being able to receive emails, not being able to send, emails… Read Full Review
Written on: 03/05/2012
Been developing for over 10 years now and got to work with these guys through taking over work from another developer. Worst experience of my life. Been working 8 weeks now and had to call support at least once a week. Today has been the worst though. Been on there "live" chat now for 120 minutes. Been transferred 10 times now (current tally) and still not had chance to talk to anyone. Yes it is a shared server whilst we are developing, but the intention is to go dedicated once we go live. But… Read Full Review
Written on: 06/04/2012 by oneeyedpauly (2 reviews written)
You'd be hard pushed to find a more inept support team than Web Hosting UK. I've kept track of the last twenty tickets I've submitted to them and they not been able to resolve a single one, it's as if you're talking to an automated messaging service. The "technical" experts have little grasp of basic FTP and server side issues, the response times vary from a few hours to a few days and all support tickets end with "it's not our fault, it yours but please do contact us if you need more… Read Full Review
Written on: 20/01/2012
First review I've ever written! I joined last year and was initially pleased with their service. They went that extra mile to help me get set up. As the days, weeks and months passed my business grew and grew, and their service became more and more unreliable. The stress, frustration and anger of constant downtime and silly excuses or complete denial that anything was wrong forced me into spending nearly £200 on their cloud hosting package. For anyone who doesn't know about cloud hosting… Read Full Review
Written on: 07/12/2011 by green55 (6 reviews written)
Despite being pretty happy with our current hosting provider (unlimitedwebhosting.co.uk) We signed up for their VPS as our company rules required as to host some sites elsewhere. What a terrible service we got! First they were willing to go extra mile and set up our unmanaged VPS for us for free. However, soon we realised that the level of their specialists' qualification is very low. Tickets were responded in days not hours or 2 hour and what is more the issues were not resolved even when they… Read Full Review
Written on: 18/07/2011
This company has caused a serious financial issue for my company today. The servers went down at 4.03 AM due to a storage system fail. It is now 4pm in the evening and the servers are still down. Support staff say they are "file checking" the VPS and are working on mine. This was at 1.30pm. Now at 4PM i am told that i have to wait longer as the admins are going over each account one by one. I beleive the support staff are not being fully honest in anyway with us, the customer. Meanwhile my… Read Full Review
Written on: 10/04/2011
As the reviews before, their reliability has been poor and patching has caused me problems.
The final problem was them not renewing a domain name after I paid them. I have now lost the domain and all the work I did. They squirm and play blame games instead of admitting errors on their part which has been very frustrating.
Avoid if you are hosting anything important… Read Full Review
Written on: 19/01/2011
Absolutely the worst service I have used after 10 years as a coder. Sites are always going down, emails fail, cPanel licenses fail and when they get a problem they can't fix, they just ignore your emails. Avoid this joke of a web host… Read Full Review
Written on: 24/11/2010
Have been with Webhosting Uk for 4 years, and they were great for the first 12 months, I even got a t-shirt from them one Christmas..
In the the past 3 years the service has started to fall apart, the customer service is the worst of any company i have ever dealt with, and the fact that it' an Indian call centre means a 5 minute phonecall becomes an hour long nightmare. The uptime guarantee is a complete lie and they should be shut down just for this as it' more like a 80% if that....
My… Read Full Review
Written on: 01/11/2010 by Steaven (1 review written)
Since 2008 I am hosting my website over webhosting UK and I am really impressed with their Tech support team because they are quick. I have dedicated hosting plan and my site is running fine without any downtime. I think they should keep on delivering quality work towards their customers. Thank you.
… Read Full Review
Written on: 29/10/2010 by Fredrick (1 review written)
I have completed my 2 years with webshoting UK and I am hosted on their Dedicated hosting plan. I found them reliable with good and knowledgeable Tech and Phone support which helped me any time all through this time period. I think I should always be with them and Keep promoting them to other as well because they delivers honesty towards their web hosting business. Thank you so much webhosting UK for deploying quality services.
… Read Full Review
Written on: 22/10/2010
We needed a UK based VPS host with local technical support, they confirmed it and we started off.. worked ok for a few months but then without any notice service went down, no one bothered to tell about it ever. When our server went down for fourth time a week ago (for two days aprox) a 'live chat' technician restored it telling that our dns entries were deleted, by whom? god knows and it will take further couple of hours to propagate the new changes. When i called them on phone to know who is… Read Full Review
Written on: 08/10/2010
There servers are based in the UK
I have had a vps linux server with them for a year and half. Before this I had a reseller account that proved to be unreliable. The vps server on the whole is reliable. Overall it is up 99.9% based on ping reports set up by me. The support via live chat is 24 hours a day which really is great. Ok they are foreign support - propbably Indian but they know there stuff and sort the problem out promptly. Just go on their website anytime of the day an press the chat… Read Full Review
Written on: 04/10/2010
All these reviews are very old. I have had a vps server account with this company for over a year and half. Generally it is quite reliable. The support is fantastic. Live support 24 hours a day. If they could improve their reliability this company would be one of the best in the uk… Read Full Review
Written on: 24/09/2010 by Hollybee (1 review written)
I was really impressed with the customer support from Web hosting UK, soon after sending an email I received a call, rather than email(!), from Roger Gayle, of their support team. Roger took the time to go over each of the hosting issues we have on our re-seller account and ensure I understood what he was explaining.
I'd have no hesitation in recommending their service based on this experience - keep it up Web hosting, some of us still prefer to talk to get the right advice.
Jonathan… Read Full Review
Written on: 07/06/2010 by EmanuelM (3 reviews written)
I'm with webhosting.uk.com for over a Year now , I read preview reviewes and I was not sure if this would be a right way to go. I have to say now I'm glad I went this way. This guys never tried to rip me from my money, servers are always up , Chat technical support 24/7 spent their time on real support not like some hostings on sending you to google or showing off, they've got very friendly approach - I recomend them to all my friends, they worth it - Keep up good uptime webhosting.uk.com :P… Read Full Review
Written on: 09/10/2009
Webhosting.uk.com really sucks. When i hosted my site with them i have got constant problems (problems with mails, spam, sites were offline all the time...). The only "advantage" of webhosting.uk.com is that they are very cheap but if you wanna reliability than this is not hosting for you! I wouldn't recommend this hosting to anyone!!!… Read Full Review
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