Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
425
90.5% of users recommend this
  • Value For Money

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★★★★★

“Shawn's help on Live Chat”

Written on: 11/11/2013

I had missed my billing invoice and my account had been suspended. Shawn quickly guided me through what to do and my webhosting package was back up and running in about 15 minutes. Fantastic service, well done!… Read Full Review

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★★★★★

“Excellent customer service ever.”

Written on: 24/10/2013 by dreampaul (1 review written)

I have received an outstanding customer service from Pearl this morning. He is definitely a credit to your company as he has provided the excellent and prompt service to resolve the problem. I have no hesitate to recommend your company to the channel as they know-how. Thanks ever so much for your support… Read Full Review

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★★★★★

“Great service realy im so happy with your service ”

Written on: 21/10/2013

your staff is realy brilliant they always give time and satisfaction to customer always sort the problem quick any time your staff giving us excellent service realy im so happy tonight with Shawn , i dont remember other staff name but your all team is brilliant. Thankyou verymuch cheers your sincerely Syed … Read Full Review

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★★★★★

“Moved back to WEBHOSTING UK from SQUIRREL HOSTING”

Written on: 16/10/2013 by Sinem101 (1 review written)

A big thumbs up to the gang on Chat support for making my change of hosting provider and domain transfer a simple and clear process. Very polite and patient service. Keep up the good work all! I left Squirrel because they do not have technically strong support and their hosting servers are sloooowww.... … Read Full Review

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★★★★★

“Domains”

Written on: 08/10/2013 by chadman92 (1 review written)

Provided support with setting up ID protection for my domains and sent an invoice for my newly purchased domain. All completed promptly, many thanks. Peter… Read Full Review

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★★★★★

“Quick and Efficient ”

Written on: 04/10/2013 by timmybear (1 review written)

Today I encountered a problem with my cpanel basic plan, I quickly contacted customer support and within 30 minutes my problem was resolved by a very polite knowledgeable technical support person. Highly recommended… Read Full Review

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★★★★★

“Very helpful”

Written on: 26/09/2013

Webhost UK's Pearl helped me out to close the account when I was finding it quite difficult to do online. She was very helpful and knowledgable… Read Full Review

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★★★★☆

“Good Value for Money Acceptable customer service ”

Written on: 21/09/2013 by pourdelir (1 review written)

I am using this web host from 2010. I cant say they are spotless but I am really happy with their customer service and Live chat. Its good value for money. regardless you want a webservice for small business or personal use or a huge DB. I can recommend it to every developer. I compared it with big names in market I finally I decide to stay here. … Read Full Review

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★★★★★

“Exceptional Service!”

Written on: 17/09/2013 by lynpar23 (1 review written)

Very very impressed with the service i have just received. Adam Smith 10 Stars! Polite, patient, knowledgable and very helpful. Thank You!… Read Full Review

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★★★★★

“Fantastic support”

Written on: 12/09/2013 by carolinacustomdesigns (1 review written)

We needed to upgrade our VPS and Jeffrey quickly walked us through the process. He offered suggestions that made the upgrade easier than we had expected. Since our situation was urgent he kindly escalated our upgrade ticket to insure that the upgrade was performed asap. We were extremely pleased with the overall support and the professionalism with which each support technician displayed… Read Full Review

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★☆☆☆☆

“Lost backup, servers changes, WHUK root password revealed”

Written on: 03/09/2013 by Customer_Review (1 review written)

I have been using this company for a very long time and have threatened many times that I will leave them due to their constant poor management, however having a lot of clients websites hosted with them it does make this process not desirable to say the least. They make server changes far to often which are supposed to improve security, however have an adverse affect of completely disabling clients websites for which I need to spend ages "helping" their team resolve the issues. They deleted… Read Full Review

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★★★★★

“Hosting Issues”

Written on: 30/08/2013

Chated to Pearl today in Billing, really helpful. Guided me through all the necessary steps to get our website and emails back up and working very swiftly. Pearl was able to give me all the information I needed and made the process really straight forward. Great quality service… Read Full Review

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★★★★★

“Webhosting.uk.com - support”

Written on: 17/07/2013

The advisor from the Billing Dept. sorted out my Domain issue very quickly and was extremely helpful. Highly recommended… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 11/07/2013

Shocking is all that I can say. Out of all the webhosts I have had dealings with, I have never come across support staff that do not listen to your problems at hand and when 'trying' to transfer two co.uk domains have the ones contents trashed. Servers in the USA, call centre in India and NO contact presence in the UK... Say's it all… Read Full Review

Nordi's Comment

Written on: 17/07/2013

You are right, they are the worst people i have ever seen in my life, guys have no sense at all, if you are serious about your business dont ever go to them

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★★★★★

“patience is a virtue”

Written on: 09/07/2013

Spoke with them today with regards to buying an SSL, made complicated (by myself) by an invoice reconciliation. Very helpful, patient and co-operative, til the very end. Well done guys...keep it up!… Read Full Review

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★★★★★

“Very efficient support from Spencer on Hacked server”

Written on: 18/06/2013

In last week we were victim of several attacck from different place all around the worl and one to those attack success. We were infected and victims of several script injection. Today after another infection we recevied Spencer support which provide to us many ways to accomplish our goal to clear and make server more secure. We're very glad to him for his effort to provide us better solution as possibile and also we're very glad to say "Thanks Spencer" for his help. Giorgio… Read Full Review

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★★★★★

“Helping Out”

Written on: 16/06/2013

I feel like a costumer who is been taken care of. I wasn't able to pay a bill right away, extended the due date by a couple of days. The whole thing was a matter of minutes. Fantastic! thanks. … Read Full Review

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★★★★☆

“Great Service! and speedy resolution by Pearl! :) ”

Written on: 14/06/2013 by Skyyyy (1 review written)

I had an issue with an overdue Payment. Pearl was assisting me through this particular issue and it was resolved in matter of a few minutes. Great service! particularly liked the speed in which she managed to deal with it. i thought it would take a while with giving details etc...etc to get the bottom of the issue. But she had it all out within her sight to deal with asap! Highly recommended :D… Read Full Review

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★☆☆☆☆

“DISGUSTING COMPANY”

Written on: 09/05/2013 by danielpearn (1 review written)

DO NOT TRUST THIS COMPANY. THEY CHEATED ME OUT OF MY MONEY AND NEVER FULFILLED THEIR PROMISE. THIER CLAIMS ARE ALL LIES AND THERE COMPANY IS BASED IN DELHI. THEY HAVE ONLY A HANDFUL OF SERVER THAT NEVER WORK. BE WARNED… Read Full Review

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★★★★★

“Problem solved in few minutes”

Written on: 03/05/2013

Had a problem with a suspended account which was resolved and reactivated within just a few minutes. … Read Full Review

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