Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★☆☆☆☆

“Disgusting service”

Written on: 11/07/2013

Shocking is all that I can say. Out of all the webhosts I have had dealings with, I have never come across support staff that do not listen to your problems at hand and when 'trying' to transfer two co.uk domains have the ones contents trashed. Servers in the USA, call centre in India and NO contact presence in the UK... Say's it all… Read Full Review

Nordi's Comment

Written on: 17/07/2013

You are right, they are the worst people i have ever seen in my life, guys have no sense at all, if you are serious about your business dont ever go to them

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★★★★★

“patience is a virtue”

Written on: 09/07/2013

Spoke with them today with regards to buying an SSL, made complicated (by myself) by an invoice reconciliation. Very helpful, patient and co-operative, til the very end. Well done guys...keep it up!… Read Full Review

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★★★★★

“Very efficient support from Spencer on Hacked server”

Written on: 18/06/2013

In last week we were victim of several attacck from different place all around the worl and one to those attack success. We were infected and victims of several script injection. Today after another infection we recevied Spencer support which provide to us many ways to accomplish our goal to clear and make server more secure. We're very glad to him for his effort to provide us better solution as possibile and also we're very glad to say "Thanks Spencer" for his help. Giorgio… Read Full Review

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★★★★★

“Helping Out”

Written on: 16/06/2013

I feel like a costumer who is been taken care of. I wasn't able to pay a bill right away, extended the due date by a couple of days. The whole thing was a matter of minutes. Fantastic! thanks. … Read Full Review

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★★★★☆

“Great Service! and speedy resolution by Pearl! :) ”

Written on: 14/06/2013 by Skyyyy (1 review written)

I had an issue with an overdue Payment. Pearl was assisting me through this particular issue and it was resolved in matter of a few minutes. Great service! particularly liked the speed in which she managed to deal with it. i thought it would take a while with giving details etc...etc to get the bottom of the issue. But she had it all out within her sight to deal with asap! Highly recommended :D… Read Full Review

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★☆☆☆☆

“DISGUSTING COMPANY”

Written on: 09/05/2013 by danielpearn (1 review written)

DO NOT TRUST THIS COMPANY. THEY CHEATED ME OUT OF MY MONEY AND NEVER FULFILLED THEIR PROMISE. THIER CLAIMS ARE ALL LIES AND THERE COMPANY IS BASED IN DELHI. THEY HAVE ONLY A HANDFUL OF SERVER THAT NEVER WORK. BE WARNED… Read Full Review

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★★★★★

“Problem solved in few minutes”

Written on: 03/05/2013

Had a problem with a suspended account which was resolved and reactivated within just a few minutes. … Read Full Review

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★★★★★

“Superb Support, Thank you so much !!!!!!!!!!!!!!!!!!!!”

Written on: 24/04/2013

Pearl in the Billing Team is always understanding and does all she can to help. on a few occasions i have had tough months and struggled to pay my invoices, she always helps to ensure my services stay running and understands if i need a few more days to pay. WebhostingUK really are the best provider i have ever used...hands down! thank you for your continued service, it really is exceptional! kind regards Glen… Read Full Review

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★★★★★

“Arthur”

Written on: 14/04/2013 by Jasonhayes (1 review written)

I have had so many problems with my sites since the upgrade. All the on-line chats, were OK it is your end, it is fixed. However the faults were never fixed. Arthur has fixed everything, discovering the root of the issue and correcting it. It was patient and checked everything twice. I want Arthur to answer my call every time… Read Full Review

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★★★★☆

“Login Help”

Written on: 27/03/2013

Pearl was very helpful with the difficulties that I experienced logging in… Read Full Review

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★★★★★

“Superb service, as usual”

Written on: 26/03/2013 by Simon_P (1 review written)

I've been a very happy Webhosting customer for a couple of years and one of the best aspects of it is the online "chat" facility which allows us to resolve problems in real time rather than sometimes days if the only option is email. I've just had one such session with [name removed] , who helped me sort out a silly problem but, as with all Webhosting support personnel, was helpful, courteous and offered a speedy resolution. If anyone is reading this with a view to signing up with Webhosting… Read Full Review

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★★★★★

“Emailing issue”

Written on: 25/03/2013 by Dave_EasyFit (1 review written)

Arnold has done an excellent job of resolving our emailing problem. He displayed a remarkable amount of patience and perseverance with what was a dogmatic problem but with much trial and error and lateral thinking he got us to where we wanted to be. Arnold looked into our problem further and more thoroughly than any other agent we have encountered.... well done Arnold… Read Full Review

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★★★☆☆

“Technical problems never end”

Written on: 19/03/2013

We have used Webhosting UK for our website and email for about 18 months. We have been pulling out hair out with them for the past three months. The only way to describe the technical support service is "gross negligence". We decided to move from shared to VPS server and they did the migration. It was full of errors: they "forgot" to migrate the email accounts and kept telling us it is our Outlook configuration, then we run out of space because they "forgot" to delete the backup they made after… Read Full Review

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★★★★★

“Harold”

Written on: 15/03/2013

Good guy, helped really quick and played fair - Harold… Read Full Review

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★★★★★

“Pearl was Helpful”

Written on: 14/03/2013

Thanks pearl! She helped with all of my questions and now I'm excited by the launch of my new website!… Read Full Review

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★★★★☆

“Chatting with Shawn regarding billing and payment of...”

Written on: 12/03/2013

My chatting with Shawn was indeed very very helpful and solved my problem of paying my outstanding bills. Shawn was very patient, nice and understanding to the multi-issues I have raised. She answered any question I have raised to took me through the required procedure step by step. I am satisfied and happy and she deserves a word of thanks… Read Full Review

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★★★★★

“Great customer service”

Written on: 12/03/2013

One thing for sure, you won't have to worry about getting any technical problem fixed rapidly and swiftly… Read Full Review

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★★★★☆

“support tiechnical chat with arnold”

Written on: 12/03/2013

good communication with good support team. solve problem quickly. thanks Mr. Arnold… Read Full Review

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★★★★★

“Superb Support from the Billing Team (Pearl)”

Written on: 11/03/2013 by glenmollett (1 review written)

The support from Pearl in the Billing team at Web Hosting UK is exceptional, i had a problem with an overdue invoice and was quickly given a path to resolve it. its so nice to work with an organisation that responds quickly to problems and offers fast solutions. I have been a customer for around 5 years now and have always been given 1st class service, what cant all companies operate like this!! thank you for this peace of mind, its a valuable feature i pass on to my customers and helps me to… Read Full Review

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★★★★★

“Flawless service & support”

Written on: 06/03/2013 by TidyWorks (1 review written)

For the first time I decided to get my own little bit of web space for hosting & went for Web Hosting UK. All I can say for someone who has never done this before & was perhaps a little worried about setting everything up, I was welcomed & walked through every step from nameservers, details & just about everything else that I was having trouble with. Fantastic service & I highly recommend them. … Read Full Review

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