Web Hosting UK - www.webhosting.uk.com Reviews

★★★★★
4.6 / 5
90% of users recommend this
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★★★★☆

“Login Help”

Written on: 27/03/2013

Pearl was very helpful with the difficulties that I experienced logging in… Read Full Review

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★★★★★

“Superb service, as usual”

Written on: 26/03/2013 by Simon_P (1 review written)

I've been a very happy Webhosting customer for a couple of years and one of the best aspects of it is the online "chat" facility which allows us to resolve problems in real time rather than sometimes days if the only option is email. I've just had one such session with [name removed] , who helped me sort out a silly problem but, as with all Webhosting support personnel, was helpful, courteous and offered a speedy resolution. If anyone is reading this with a view to signing up with Webhosting… Read Full Review

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★★★★★

“Emailing issue”

Written on: 25/03/2013 by Dave_EasyFit (1 review written)

Arnold has done an excellent job of resolving our emailing problem. He displayed a remarkable amount of patience and perseverance with what was a dogmatic problem but with much trial and error and lateral thinking he got us to where we wanted to be. Arnold looked into our problem further and more thoroughly than any other agent we have encountered.... well done Arnold… Read Full Review

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★★★☆☆

“Technical problems never end”

Written on: 19/03/2013

We have used Webhosting UK for our website and email for about 18 months. We have been pulling out hair out with them for the past three months. The only way to describe the technical support service is "gross negligence". We decided to move from shared to VPS server and they did the migration. It was full of errors: they "forgot" to migrate the email accounts and kept telling us it is our Outlook configuration, then we run out of space because they "forgot" to delete the backup they made after… Read Full Review

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★★★★★

“Harold”

Written on: 15/03/2013

Good guy, helped really quick and played fair - Harold… Read Full Review

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★★★★★

“Pearl was Helpful”

Written on: 14/03/2013

Thanks pearl! She helped with all of my questions and now I'm excited by the launch of my new website!… Read Full Review

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★★★★☆

“Chatting with Shawn regarding billing and payment of...”

Written on: 12/03/2013

My chatting with Shawn was indeed very very helpful and solved my problem of paying my outstanding bills. Shawn was very patient, nice and understanding to the multi-issues I have raised. She answered any question I have raised to took me through the required procedure step by step. I am satisfied and happy and she deserves a word of thanks… Read Full Review

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★★★★★

“Great customer service”

Written on: 12/03/2013

One thing for sure, you won't have to worry about getting any technical problem fixed rapidly and swiftly… Read Full Review

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★★★★☆

“support tiechnical chat with arnold”

Written on: 12/03/2013

good communication with good support team. solve problem quickly. thanks Mr. Arnold… Read Full Review

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★★★★★

“Superb Support from the Billing Team (Pearl)”

Written on: 11/03/2013 by glenmollett (1 review written)

The support from Pearl in the Billing team at Web Hosting UK is exceptional, i had a problem with an overdue invoice and was quickly given a path to resolve it. its so nice to work with an organisation that responds quickly to problems and offers fast solutions. I have been a customer for around 5 years now and have always been given 1st class service, what cant all companies operate like this!! thank you for this peace of mind, its a valuable feature i pass on to my customers and helps me to… Read Full Review

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★★★★★

“Flawless service & support”

Written on: 06/03/2013 by TidyWorks (1 review written)

For the first time I decided to get my own little bit of web space for hosting & went for Web Hosting UK. All I can say for someone who has never done this before & was perhaps a little worried about setting everything up, I was welcomed & walked through every step from nameservers, details & just about everything else that I was having trouble with. Fantastic service & I highly recommend them. … Read Full Review

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★☆☆☆☆

“3 days of downtime so far”

Written on: 27/02/2013 by porbt10 (1 review written)

Probably the least communicative, least sincere web host on the planet. We are now into day 3 of hosting downtime, causing havoc for the business. Absolute madness… Read Full Review

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★★★★★

“Great fast support”

Written on: 25/02/2013

Restored website that has crashed and was not displayed properly. Arnold has fixed it with in minutes and the website was available again. … Read Full Review

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★★★★★

“website upload”

Written on: 25/02/2013

[name removed] - gave me excellent service today - I always seems to have problems after uploading a new website and this [name removed] sorted it in a few minutes - fantastic service!!… Read Full Review

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★★★☆☆

“How will it all end?”

Written on: 23/02/2013 by newbrandmedia (1 review written)

I have been hosting with WebHosting.uk.com for a few years both Dedicated Servers and shared packages. I have also used a number of other hosts. I am trying to cancel another one of the above services at the moment but they seemed to be dragging it out and re-invoicing me. I will post the full story as a customer of Web Hosting UK after this apparently simple transaction. It's going to be an interesting read… Read Full Review

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★★★★★

“Pearl's the best”

Written on: 23/02/2013 by rebecca008 (1 review written)

I love the live chat service - I just received great service from Pearl, she was a great help. Really great service - this is the best service I have experienced from a hosting company, would highly recommend… Read Full Review

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★★★★★

“Arthur was/is Great”

Written on: 21/02/2013 by RayGlen (1 review written)

Great support from Arthur. Prompt, knowledgable, professional, friendly. What more can anyone want/need? Except for a beer that is… Read Full Review

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★★★★☆

“best over the phone help”

Written on: 20/02/2013

i am really happy with the service i received over the phone but on the live chat the service i received was not a good one. thank you [name removed] for the help… Read Full Review

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★★★★★

“Information on past invoice details”

Written on: 20/02/2013 by juglad (1 review written)

I needed to view a past invoice and could not find how on the website. I was dealt with by Pearl who emailed me the invoice and instructed me on where to get the information in future. It was a great service and much simpler (and cheaper) than a phone call… Read Full Review

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★★★★★

“Good Support”

Written on: 20/02/2013

Spencer was able to provide good quality support and resolved problem in a timely manner. Very well recommended… Read Full Review

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