Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
2.9 / 5
2503
51.4% of users recommend this
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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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★☆☆☆☆

“never never nevr”

Written on: 26/12/2016 by vbibby1 (1 review written)

do not ever use this site customer service there is none not helpful and so not care about there customers .I will tell all the people I know yo stay away go to Ticketmaster all they want is the money you can noy speak to anybody so be very careful… Read Full Review

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★☆☆☆☆

“Absolute rip off”

Written on: 14/12/2016 by roderick555 (1 review written)

I bought 2 TKTS to Guns and Roses in Melbourne Australia. Tickets were advertised @ $157 each plus fees, all up $399. Once they sent the tickets with the price on them @ $89.50 each. I understand that Viagogo has to make a profit but that is disgusting. They also offer you a resale option and you get back about $289. ? NEVER AGAIN VIAGOGO… Read Full Review

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★☆☆☆☆

“Absolute rip off”

Written on: 13/12/2016 by Antonya262 (1 review written)

Bought 2 concert tickets advertised at £70 each. Each screen I went through gave total cost of £140. In small letters under total it says + booking fee, handling, VAT. Easy to miss this as their cleverly placed pop up's cover it o. Some screens. At no point did it say how much the extra charges would be either! Not until you get the receipt. Tickets did not arrived signed for. Were left outside in my bin! Opened the packet and the face value of the tickets was £30 less than what I laid for… Read Full Review

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★☆☆☆☆

“Shuld be shut down”

Written on: 11/12/2016

bought 2 cheapest adele tickets face value £49 each when you finalise payment the tickets are £168 each plus £92 booking fee plus postage. So for two tickets that were £100 the total comes to £460. don't touch them… Read Full Review

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★☆☆☆☆

“rip off avoid ”

Written on: 09/12/2016 by Chance23 (1 review written)

i was charged £79.99 per ticket , £45 booking fee and £10 postage which was meant to be recorded and signed for it came in normal post . tickets came fon ticket master staying value of tickets £34.99 and booking fee £4.99 .. the tickets are also in someone else's name .. i could have got my two tickets for £80.00 all in except i paid £220 for 2 tickets overall have thrown away £140 to this company .. absolutely disgusted ... rip off as i can see now this has happened to hundreds of… Read Full Review

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★☆☆☆☆

“Deceitful and greedy”

Written on: 09/12/2016 by Marsbar59 (1 review written)

Looked for Soul II Soul tickets this morning as just on sale. Viagogo had all gigs sold out except 11 tickets in Brixton. So foolishly booked 2 at £50 each plus £19.72 each handling/vat. Once transaction was completed saw ENTS24 had tickets for all gigs none of which were sold out and were priced at £27.50 each including vat/handling - kicking myself but ashamed that viagogo can work this way FFS!!!!!!… Read Full Review

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★☆☆☆☆

“NEVER GO NEAR THESE PEOPLE>...........”

Written on: 07/12/2016 by richyork (1 review written)

I had the misfortune to deal with this company, we had 2 tickets which my parents couldn't use due to my dad having a heart attack the week before they were due to go (He is ok so that's good) I sold my tickets in seconds and was emailed to say I could have them collected by ups that day or the next day, or deliver them to their leeds office. I couldn't do the UPS on those days so said I would deliver, ah maja said we are not accepting delivery.... but I cannot have the UPS collect till the… Read Full Review

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★☆☆☆☆

“Total rip off I have vastly overpaid”

Written on: 06/12/2016 by ChasityLeonard (1 review written)

Have just bought 2 tickets to Sabaton playing at Glasgow in January This sight was first up and I bought the tickets even though I thought they were very expensive and £40 handling fee. They are a Christmas present for my son and it said there were only 4 tickets left.Stupid stupid me I have just checked Sabatons website where they direct you to ticketmaster and the tickets are there and at a fraction of the price . I could weep… Read Full Review

Kelly1976's Comment

Written on: 08/12/2016

me too i paid £220 to this company when i should have went to ticket master and paid £80 for the tickets and that was including their booking fee .. i'm disgusted that this company is still going seriously ripping people off . my tickets were meant to be signed for and they came in normal post , they charged £10 for that and £45 booking fee and my tickets are in someone else's name .. never again

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★☆☆☆☆

“Contact”

Written on: 04/12/2016 by isKeene424 (1 review written)

I have not received a confirmation e-mail, you can't speak to anybody on the phone about it and theres no e-mail address to ask a question!… Read Full Review

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★☆☆☆☆

“Rip off touting”

Written on: 01/12/2016 by Calhoun130 (1 review written)

Used this site with great reluctance, total rip off!!!… Read Full Review

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★☆☆☆☆

“rip off”

Written on: 30/11/2016 by Zuza_zuza (1 review written)

Overpriced and not clearly visible additional fees. Found the same ticket 30£!!! cheaper via ticketmaster. … Read Full Review

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★☆☆☆☆

“Overpriced additional charges”

Written on: 26/11/2016 by Jaydanv160 (1 review written)

Overpriced charges on these tickets booking fee and delivery inflated prices. A rip off. Would advise anyone to avoid altogether. Not clearly notified of additional charges until sale has been processed… Read Full Review

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★☆☆☆☆

“How much”

Written on: 22/11/2016 by Dawne2 (1 review written)

Be careful when booking tickets with this company, the advertised price was £70 per ticket, the actual price of the tickets was £61, actually charged for 2 tickets £225. Love to know how they can justify £100 for admin just for me to book online. Better to buy from the venue direct… Read Full Review

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★☆☆☆☆

“Bought overpriced tickets”

Written on: 19/11/2016 by Harris166 (1 review written)

Tried to buy Mickey Flanagan tickets from his own website. They should have been 60 odd pounds went to pay confirmed it then realised I'd bought them off viagogo and paid a further 60 for fees and postage. I went on to Manchester arena website and got same row tickets for 100 less. Now to sell them again through this website I have to sell them for more to make any money back. So the next person will end up paying even more. Plus not quite sure if I get the tickets soon or just before the gig… Read Full Review

Ihaveviagogo's Comment

Written on: 22/11/2016

I paid £538 in total for 3 tickets which includes the booking and vat fees for Mickey Flanagan o2 September 2017 - I got conformation email with ID number. I looked for the seats I'd purchased in the A section of thr Floor Blocks only to see that all it said was - floor blocks - not seat placements just the general area ??? like a lucky dip !!! I emailed and eventually after 7 emails I was told they didn't know where my 3 seats would be exactly ? ...seat placement is vital for us to be able to judge value for money surely. the I googled them. Not good. I tried phoning half doz times, no customer service and the robot on other end of the phone told me my ID number was not recognised. Getting worried now.

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★☆☆☆☆

“Disappointed customer”

Written on: 18/11/2016 by G.Fiddler (1 review written)

Would not use this company again. Didn't know I had actually until I had paid at the end. My fault you learn from your mistakes. Ordered and paid for VIP tickets for Elvis concert back in July. Now I'm at home awaiting special delivery tickets for said concert which is tonight and I should be on my way right now. The tickets are not what I wanted cheaper and I am awaiting a refund which is totally unsatisfactory because all the tickets which I was interested in are now totally sold out. You… Read Full Review

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★☆☆☆☆

“Horrendous - AVOID at all cost!”

Written on: 17/11/2016 by Damon325 (1 review written)

Booked two rugby tickets for England V Fiji months ago. Paid over the odds as it was for my Fathers 70th. Booked and paid for the rail tickets to get to Twickenham. Received the tickets a week before the event - so all looked good... Then 4 days before the event, I receive an email from viagogo stating: "Your seller informed us that due to an issue on his end the tickets you received have been voided. These tickets are no longer valid and will not gain you entry to the venue! We apologise for… Read Full Review

Lee2016's Comment

Written on: 06/12/2016

Why did you not go on the ticket master site? they had plenty of tickets for this game and you could pick your own seats. A big tip for you sign up at the England rugby union site and also sign up on the ticket master site! they will let you know if you can get tickets for future England rugby matches.

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★☆☆☆☆

“Rubbish delivery by UPS”

Written on: 17/11/2016 by snowy1955 (1 review written)

My partner ordered 2 tickets, allegedly £80 face value each, for a concert next April. She was taken in by Viagogo showing an 'official website'logo. She was charged nearly £250 with fees and delivery by UPS and we were advised that the tickets would arrive a minimum of three days before the event. We were, quite naturally, worried about going to the further expense of booking accommodation before the tickets arrived and, equally, worried about the availability of accommodation if the tickets… Read Full Review

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★☆☆☆☆

“Utter Rip Off”

Written on: 17/11/2016 by cnFox113 (1 review written)

My daughter has recently bought tickets from this company for the up coming South Africa v England rugby international, as a birthday present for me. I was quite appalled to find out that two £45 face value tickets cost her £360....yes £360 !!! I appreciate that she, as a youngster, has shown massive naivety in paying four times the face value for what are debenture holder tickets, with the owners name typed thereon, but I am amazed how touting of this nature is allowed online. Needless to… Read Full Review

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★☆☆☆☆

“Terrible company”

Written on: 16/11/2016 by Francissss (1 review written)

I purchased tickets for a england rugby match for my fathers 70 th birthday at £400 . Purchased trains tickets and reserved a hotel to be told 3 days before the match i received an email to say that the tickets have been voided . I have seen a number of other reviews saying that they still advertise tickets after they have sold at a higher price and if someone else buys them then they sell them at a higher price . You are unable to contact them directly and you just go around in a automated… Read Full Review

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★☆☆☆☆

“DON'T USE VIAGOGO - GO ELSEWHERE”

Written on: 10/11/2016 by 446Willoughby (1 review written)

Daughter paid £96 for 1 concert ticket from Viagogo (booking fee was £19 and delivery was £10). She was emailed on Tuesday to be informed that she has to collect her ticket instead (in Soho). Daughter had paid already for train tickets to venue (from Liverpool), the venue isn't in London where she needs to pick up her tickets. To make the matter worse they are only giving her a time slot of 5-7pm on Sunday to collect them and the concert starts at 7:30pm - her tickets are in Standing so… Read Full Review

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