Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
3.1 / 5
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55% of users recommend this
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“Missing tickets”

Written on: 23/03/2015 by Colm1979 (1 review written)

Ordered tickets December for present. They sent me tickets for a different concert and expect me to return the tickets to Switzerland by registered post . Still no sign of my original order despite approximately 20 emails to them… Read Full Review

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Viagogo's Response to Colm1979's Review

Written on: 01/04/2015

Hi Colm,

We sorry that your seller sent you incorrect tickets in error. If you have not already, we ask that you please send these to the Swiss address as soon you can. It is greatly appreciated.

Tickets are generally released in the lead-up to an event. As Take That are performing in Dublin in May, we expect you to receive tickets from 2 weeks before the concert onwards.

Kind regards,
viagogo

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“Eagles concert Auckland ”

Written on: 18/03/2015 by AshleighKoenig (1 review written)

Awesome service, every thing as stated, no problems will use this service again… Read Full Review

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“Trustworthy and Reliable ”

Written on: 13/03/2015 by Glover219 (1 review written)

Hi I would recommend this for people who wanted to buy ticket any time while some of the main sites are pretending the ticket are sold out but Viagogo have tickets available… Read Full Review

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“viagog is the real deal, it delivers.”

Written on: 11/03/2015 by LorenaBarry254 (1 review written)

Plenty of choice, everything went smoothly and delivered as promised. My only suggestion to viagogo, I was a 1st time user and after I purchased 2 tickets there was a passage of time (say 4 or 5 days) where I didn't hear anything & I wondered if everything was alright. I realize that you don't want to make too many promises, but a reassuring message saying that the transaction is in motion and everything is looking OK would be good. Otherwise I am a happy customer and will use viagogo again… Read Full Review

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“Excellent”

Written on: 10/03/2015 by UncleOC (1 review written)

Just a quick thank you for making the tickets I bought so easy to find! Will definitely use your service again… Read Full Review

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“Viagogo Serious Professionals ”

Written on: 10/03/2015 by Gracekelly (1 review written)

I have just returned from the Eagles concert in Sydney, OMG what a Legendary Band, I cannot thank Viagogo enough for the many great night they have given me over the past few years, I 1st used Viagogo when I needed Tickets to the Robbie Williams concert & everyone was telling me that the tickets were sold out & then a friend at work told me to use Viagogo because they ALWAYS have tickets available. I was so impressed that everything went so smooth that I used them again with Pink & Beyoncé… Read Full Review

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“Best tickets ever”

Written on: 10/03/2015 by DanaSheridan (1 review written)

My original order for Andre Rieu concert was not available. I was very disapointed. Viagogo offered a full refund of my money or Viagogo staff was going to look for other tickets. Infect the new tickets were much better, in fact the best you could ask for. I was extremely happy with communication, process and delivery of my tickets. I could track the delivery on internet and was confident that the tickets would arrive on time. I will use Viagogo services again and highly recommend to… Read Full Review

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“Easy, reliable concert tickets....”

Written on: 09/03/2015 by cadys (1 review written)

This is the forth time I have purchased tickets from Viagogo and each time I have not been disappointed, I have been able to obtain seats that I want. The price maybe a little more expensive but its worth it, no hassle with jumping on line at 9am to get the back row at your favourite concert. The tickets are sent and ready to use without delay when they are available and at no time have we ever had problems gaining access to the concert. This is a safe and sure way to see your favourite… Read Full Review

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“Foo Fighters Hobart”

Written on: 06/03/2015 by 177Cunningham (1 review written)

Was a bit nervous having bought tickets then seeing some negative reviews. Had absolutely no problems with Viagogo. Tickets arrived via email weeks before concert & even the ticket postage fee was refunded!… Read Full Review

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“Efficient”

Written on: 05/03/2015 by CatherineWilson (1 review written)

It was good buying tickets through viagogo. It was a good experience for me as I never used them before. Pretty happy. I will use them again… Read Full Review

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“Viagogo gets you to where you want to gogo.”

Written on: 04/03/2015 by QueenBec (1 review written)

I bought tickets to The Eagles in June of 2014. I liked that the tickets weren't sent until just prior to the event, that way I couldn't lose them. I was also a bit sceptical about this because it was like it wasn't real and you weren't sure where your seats were. I was told by the person next to me that I had bought the tickets they had sold because their father couldn't make the concert, so when were these seats allocated to me? Am I not getting the original seats I paid for? I also… Read Full Review

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“Foo Fighters Melbourne”

Written on: 04/03/2015 by McNallybk429 (1 review written)

Having been away on holidays when Foo Fighters tickets went on sale we thought that we had missed out. Thanks to viagogo we managed to get excellent tickets at a reasonable price and a great night was had.It was a very smooth process and tickets were sent directly to my email for me to print out… Read Full Review

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“Billy tickets for real”

Written on: 04/03/2015 by LondonSinclair (1 review written)

Read lots of reports regarding fake tickets for Brisbane February show We were not concerned as we purchased our tickets through this reliable organisation Thanks … Read Full Review

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“Had awesome seats front row just was a great night...”

Written on: 04/03/2015 by KinleyCarney200 (1 review written)

Had awesome seats front row just was a great night enjoyed every minute of it will definitely use you again take care… Read Full Review

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“Gatecrash sold out shows with Viagogo online tickets”

Written on: 03/03/2015

So often we Tasmanians miss out on shows due to the smaller size of our venues & limited no of shows. Moreover most are only held on mainland Australi and tickets are sold out within hours of release. Viagogo takes the hassle out of trying to secure seats. The choice of alternative venues & seating allied with security of payment & ability to quickly download tickets enables peace of mind and the opportunity to make travel plans well in advance. As a first time user I was very impressed. Cheers… Read Full Review

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“I did not have a bad experience here”

Written on: 03/03/2015 by Collinsac444 (1 review written)

I made the mistake of checking out the reviews after i bought a ticket from Viagogo. The reviews got me so nervous, i bought another ticket from somewhere else. In the end, Viagogo pulled through, all your reviews screwed me over not Viagogo. I had 2 tickets to the Foo Fighters Sonic Highways Tour in Brisbane. Thanks alot, a-holes… Read Full Review

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“Marketplace- Easy to be cheated”

Written on: 02/03/2015 by sankethkoka (1 review written)

They always maintain they are a market place. But their customer service once the tickets are fraudulent is pathetic. I travelled to bracelona for a match and was told the tickets were wrong at the gate. It was very troublesome. They wanted me to leave the stadium and get a print of tickets they were sending again when the match was to start in 30 mins! I have had 10 emails back and forth ever since. Pathetic is an understatement… Read Full Review

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“easy,simple, safe”

Written on: 28/02/2015 by qgAnderson275 (1 review written)

It was easy simple quick to complete and safe.I will definitely use again… Read Full Review

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“Run now!”

Written on: 27/02/2015 by Kilgore302 (1 review written)

i ended up paying double the price than anywhere else selling the tickets. They do not refund you in any case until it is too late, which in itself should tell you something about their policies. Secondly I live in NYC and was guarenteed the tickets would be shipped to an address I provided in Paris. After a month of waiting I check the status of the tickets and it says there is a "problem" with my tickets. I call customer service and they proceed to tell me a very messy story about how they… Read Full Review

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“Great Help”

Written on: 27/02/2015 by McFarlandaj1972 (1 review written)

You were very helpful and had no problems getting the tickets... Thank you for your service and would recommend you to all… Read Full Review

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