Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
3.1 / 5
2295
55.3% of users recommend this
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“Rod Stewart 2015 sydney”

Written on: 05/04/2015 by Intoxicated (1 review written)

Picking tickets is not a problem, paying extra percentage for a credit card is wrong. You cannot buy the tickets any other way. We printed our own tickets and found the process very easy. We were late in booking and we're limited to very high seats. I would never book seats this high again as the sound is not the best . Rod Stewart is a true professional singer him and his band wet all fabulous… Read Full Review

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“worst company ever!”

Written on: 04/04/2015 by HarleyWilson (1 review written)

worst company I've ever used. purchased tickets. One hour before the show whilst I was trying to collect the tickets they said they would provide me with replacements which weren't as good. couldn't get in with them as they needed to be printed. rang call centre and they said they couldn't do anything as they were in Ireland and they hung up on me. worst company I've ever used will never use them again… Read Full Review

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“very disappointed with this company”

Written on: 02/04/2015 by senga10 (1 review written)

Arrived at venue only to be told there was no tickets for Disney on ice left for us at box office phoned the customer service number was told that they would phone box office and phone me back that was 6 days ago still waiting on the call back emailed 4 Times asking for an explanation no reply as yet… Read Full Review

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Viagogo's Response to senga10's Review

Written on: 07/04/2015

Hi senga10,

We are so sorry to hear this! Could you please provide us with your order ID so this can be investigated immediately?

Kind regards,
viagogo

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“Awesome gig ”

Written on: 01/04/2015 by JovanniDobson (1 review written)

Tickets arrived on time, no issues and straight forward. Enjoyed the gig and didn't expect anything else. See na few reviews but hey thats what you take the risk of buying online… Read Full Review

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“Great second chance option”

Written on: 27/03/2015 by Jasmine99 (1 review written)

Being really disappointed at missing out on Ed Sheeran tickets for my daughter using regular ticket sellers, I was desperate enough to buy tickets on Viagogo and take a chance. Were the tickets 'real'? Were the seats going to be any good? Why were they so much more expensive? I had so many questions and was nervous to purchase the first time, but now I can safely say my fears were unfounded! Viagogo offers a great service - the seats are genuine, my daughter and partner did not get turned away… Read Full Review

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“Last minute luck”

Written on: 27/03/2015 by Kelleni434 (1 review written)

A last minute opportunity to attend the WCC semi-final in Wellington. Found the Viagogo site, never used before. Brilliant, two tickets seven rows from the front just to the edge of the sight screen.Tickets immediately available. Couldn't ask for better....and a brilliant game. Nothing not to like about the process… Read Full Review

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“Tickets online”

Written on: 25/03/2015

i bought tickets for the WCC quarter final in Wellington 4 days b4 the game on 21/3/15. The tickets were available and emailed to me online at he very same time as payment had cleared. I didn't have time to sit around waiting for the snail mail etc. I wanted them then and there, Vaigogo delivered that. I suggest they email all there tickets immediate and forget registered snail mail. NZ won the semi finals and when I go home I rang Vigogo and the sales lady email me 3 different ticket price… Read Full Review

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“Would you believe in these days such people like Viagogo?”

Written on: 24/03/2015 by JoannaMcCarty (1 review written)

Viagogo is a beautiful and easy to use website. Right until you pay your hard earned money. Right after your money was transferred, only then and not before you make that big mistake, Viagogo tells you that you'll receive your tickets only three days before the show. And no money back policy. They don't refund if you are not ok with their crookie way of doing business. It is obvious that Viagogo should inform about the three days before a show policy. But you'll be surprised. There's not a… Read Full Review

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Andiamo's Comment

Written on: 27/03/2015

Don't worry - I am sure Viagogo mean that you will receive your tickets AT LEAST 3 days before the event. If you are travelling overseas why don't you contact them and ask them to send them to your hotel?

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Byazrov's Comment

Written on: 27/03/2015

Thank you for your cheering up. But the problem is there's a fat chance that I won't receive that ticket and I will be there in a different country with money spent on flights, hotels... but without a concert. I've read lots of negative comments about Viagogo from people who missed their gigs because of Viagogo deals in that style.
Viagogo is a shady operator. The don't give you prior notice on three days befoe the show rules. They just take your money and show you middle finger with no refunds and ignoring your all the way after you are being tricked my them.

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Byazrov's Comment

Written on: 06/04/2015

I would like to delete this review. But review centre doesn't show me this option.
Viagogo gave me full refund. So I have no negative feelings. I wish I could delete this review as everything was solved.

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“Late tickets/wrong tickets from Viagogo”

Written on: 24/03/2015

Bought and paid for Script tickets October 2014 for 14th March 2015 02 concert. Communicated with Viagogo in days before concert as tickets had not arrived. Fobbed off until morning of concert when tickets arrived which were NOT the tickets I had purchased. Despite protests they did not give me the original tickets or any compensation for having to view from a much inferior seat position. Total experience negative. Would not touch this lot with a barge pole in the future. Buyers beware… Read Full Review

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Viagogo's Comment

Written on: 01/04/2015

Hi there,

We are so sorry to hear that not only did your seller deliver tickets very late, but that they were also incorrect. Could you please give us your order ID so this can be investigated?

Kind regards,
viagogo

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“Missing tickets”

Written on: 23/03/2015 by Colm1979 (1 review written)

Ordered tickets December for present. They sent me tickets for a different concert and expect me to return the tickets to Switzerland by registered post . Still no sign of my original order despite approximately 20 emails to them… Read Full Review

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Viagogo's Response to Colm1979's Review

Written on: 01/04/2015

Hi Colm,

We sorry that your seller sent you incorrect tickets in error. If you have not already, we ask that you please send these to the Swiss address as soon you can. It is greatly appreciated.

Tickets are generally released in the lead-up to an event. As Take That are performing in Dublin in May, we expect you to receive tickets from 2 weeks before the concert onwards.

Kind regards,
viagogo

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“Eagles concert Auckland ”

Written on: 18/03/2015 by AshleighKoenig (1 review written)

Awesome service, every thing as stated, no problems will use this service again… Read Full Review

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“Trustworthy and Reliable ”

Written on: 13/03/2015 by Glover219 (1 review written)

Hi I would recommend this for people who wanted to buy ticket any time while some of the main sites are pretending the ticket are sold out but Viagogo have tickets available… Read Full Review

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“viagog is the real deal, it delivers.”

Written on: 11/03/2015 by LorenaBarry254 (1 review written)

Plenty of choice, everything went smoothly and delivered as promised. My only suggestion to viagogo, I was a 1st time user and after I purchased 2 tickets there was a passage of time (say 4 or 5 days) where I didn't hear anything & I wondered if everything was alright. I realize that you don't want to make too many promises, but a reassuring message saying that the transaction is in motion and everything is looking OK would be good. Otherwise I am a happy customer and will use viagogo again… Read Full Review

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“Excellent”

Written on: 10/03/2015 by UncleOC (1 review written)

Just a quick thank you for making the tickets I bought so easy to find! Will definitely use your service again… Read Full Review

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“Viagogo Serious Professionals ”

Written on: 10/03/2015 by Gracekelly (1 review written)

I have just returned from the Eagles concert in Sydney, OMG what a Legendary Band, I cannot thank Viagogo enough for the many great night they have given me over the past few years, I 1st used Viagogo when I needed Tickets to the Robbie Williams concert & everyone was telling me that the tickets were sold out & then a friend at work told me to use Viagogo because they ALWAYS have tickets available. I was so impressed that everything went so smooth that I used them again with Pink & Beyoncé… Read Full Review

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“Best tickets ever”

Written on: 10/03/2015 by DanaSheridan (1 review written)

My original order for Andre Rieu concert was not available. I was very disapointed. Viagogo offered a full refund of my money or Viagogo staff was going to look for other tickets. Infect the new tickets were much better, in fact the best you could ask for. I was extremely happy with communication, process and delivery of my tickets. I could track the delivery on internet and was confident that the tickets would arrive on time. I will use Viagogo services again and highly recommend to… Read Full Review

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“Easy, reliable concert tickets....”

Written on: 09/03/2015 by cadys (1 review written)

This is the forth time I have purchased tickets from Viagogo and each time I have not been disappointed, I have been able to obtain seats that I want. The price maybe a little more expensive but its worth it, no hassle with jumping on line at 9am to get the back row at your favourite concert. The tickets are sent and ready to use without delay when they are available and at no time have we ever had problems gaining access to the concert. This is a safe and sure way to see your favourite… Read Full Review

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“Foo Fighters Hobart”

Written on: 06/03/2015 by 177Cunningham (1 review written)

Was a bit nervous having bought tickets then seeing some negative reviews. Had absolutely no problems with Viagogo. Tickets arrived via email weeks before concert & even the ticket postage fee was refunded!… Read Full Review

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“Efficient”

Written on: 05/03/2015 by CatherineWilson (1 review written)

It was good buying tickets through viagogo. It was a good experience for me as I never used them before. Pretty happy. I will use them again… Read Full Review

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“Viagogo gets you to where you want to gogo.”

Written on: 04/03/2015 by QueenBec (1 review written)

I bought tickets to The Eagles in June of 2014. I liked that the tickets weren't sent until just prior to the event, that way I couldn't lose them. I was also a bit sceptical about this because it was like it wasn't real and you weren't sure where your seats were. I was told by the person next to me that I had bought the tickets they had sold because their father couldn't make the concert, so when were these seats allocated to me? Am I not getting the original seats I paid for? I also… Read Full Review

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