Viagogo Reviews - www.viagogo.co.uk

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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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“Viagogo”

Written on: 16/02/2017 by AlanWL (1 review written)

Having purchased tickets then following instrctions on line and emails received I attempted to resell twice each occasion I was charged an abortive fee despite notifying that I still had not receved the tickets .the event including feees cost me £450 .Having complained to Office Fair Trade there is nothing they can do as Viagogo are based in Switzerland. BEWARE… Read Full Review

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“Unbelievable conduct -Do not use!”

Written on: 15/02/2017 by Bryant41 (1 review written)

Unlike most web sites, there is no total to approve before finalising your purchase. I thought my tickets would be £48 each and after payment was made, understood that there was going to be some kind of secure delivery charge, but not VAT or booking fee. I did not get given a total to approve before checking out. The first indication I had of the total was via email. By this time it was too late to cancel the card transaction. I found they has added £50 to the total cost. I am aware that I… Read Full Review

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“NEVER USE THIS COMPANY”

Written on: 15/02/2017 by AbagailLee (1 review written)

Purchased two tickets for Neil Diamond at the 02 Face value £290 Charged £398.81. Was not made apparent there would be £108.81 handling fee. Would expect a small charge but this was a RIP OFF… Read Full Review

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“RIP OFF COMPANY: DO NOT USE”

Written on: 11/02/2017 by Lynch497 (1 review written)

Bought 2 tickets to see England play Italy in rugby at Twickenham. Face value tickets are £76 each. I have been charged £498-00 in total. I would NEVER have paid this amount. DO NOT USE… Read Full Review

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“RIPPED OFF DO NOT USE”

Written on: 08/02/2017 by Sandoval17 (1 review written)

ENTERED CARD DETAILS TO PAY £177 FOR 2 CONCERT TICKETS THEN AFTER PRESSING CONTINUE IT PROCEEDED TO CHARGE ME £50 ADMIN FEE £17 VAT AND £11 DELIVERY FEE!!! THIS MADE IT THE MOST EXPENCIVE SITE ON THE WEB TO BUY TICKETS!!!!! … Read Full Review

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“RIP OFF SITE”

Written on: 07/02/2017 by Dixie485 (1 review written)

My partner bought two tickets for Stictly come dancing for me as a Christmas present and arranged for an elderly aunt to accompany me. He bought tickets at £90 thinking that they would be the best seats as they had to be easily accessible for my aunt. He thought that he would have to pay £180.00 but was disgusted to find that the total cost was £251.00 (this was not found out until he had completed the transaction) £90 for each ticket plus a £50 something booking fee plus £10.00… Read Full Review

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“I purchased two celion dion tickets at a price of...”

Written on: 05/02/2017 by NolanBurnham (1 review written)

I purchased two celion dion tickets at a price of £269.99 they have taken £715.99 from my bank! No replys to emails only a robot on the phone line! Seem to be very active on Twitter & ignore everyone of my message! Made me over drawn with my bank and left me skint! So unhappy contacting legal advice trading standards, watch dog! I want my money back… Read Full Review

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“Rip-Off”

Written on: 03/02/2017 by Phillipsoi141 (1 review written)

Bought 2 seats for Procol Harum concert and was charged hefty £130 including fees. Being a massive fan I bought them and received tickets very quickly. I noticed they had a face value of £27 each including fees ie £54. I am very annoyed and feel I have been tricked. This company is shameful. They are ticket touts like those shady characters hanging around football grounds before the match!! It ought to be illegal… Read Full Review

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“Avoid ”

Written on: 03/02/2017 by Bluemoons24 (1 review written)

Paid £198 for 2 tickets celine Dionne Manchester.Ended up paying £360 with processing fees and postage didn't know until I clicked paid.Absolutley fuming and feel like hunting them down to the end of the earth. Being reported to watchdog !!… Read Full Review

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“DO NOT USE THIS RIP OFF COMPANY ”

Written on: 01/02/2017 by LindamHall54 (1 review written)

PLEASE DO NOT USE THIS COMPANY AS THEY RIP YOU OFF WITH EXCESSIVE CHARGES AND FALSE PRICE ADVERTISING. This company shows when you are ordering 2 tickets ie. 2 tickets £235.99 then states that there is a handling charge and delivery charge BUT NOWHERE IN THE ORDERING SYSTEM DOES IT STATE WHAT THAT AMOUNT IS until you have actually paid for the tickets. For 2 tickets we paid £650.39 which we were unaware of until payment had been taken - £235.99 EACH ticket, £69 handling fee EACH ticket &… Read Full Review

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“Absolutly Disgusting Company”

Written on: 27/01/2017 by charllainekg (1 review written)

charged £1414.87 for 6 Mrs Browns boys tickets which are face value of £33 each!! when I was I was purchasing the tickets it stated £175.12 for 6 tickets!! no customer services to speak to will be seeking legal advice!!… Read Full Review

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“gutted ”

Written on: 26/01/2017

Haven't even used tickets yet but am worried I'll even get in. Face value is 39.75 but between ticket + another booking fee + bank charge for converting from czk coruna I have paid £170 for two. Have now downloaded tickets with RESTRICTED VIEW despite picking unrestricted view.what little information you get makes then look like decent seats but on download it looks like I'm in the gods. Disgusting site. Don't use. Will update after show… Read Full Review

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“Rip-off”

Written on: 26/01/2017 by Jarrett1966 (1 review written)

I was buying two tickets for a concert, the price was about 120€ but at the billing note i was charged 120€ + 38€ processing fee + 41€ shipping fee which is almost 80€ over the original price! I wanted to cancel the purchase two minutes later but they did not accept it. => That is for me what I was taught being a fraudolent transaction… Read Full Review

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“Rip off”

Written on: 26/01/2017 by uoPadilla185 (1 review written)

Selling off members tickets at what amounts to double the face value is immoral… Read Full Review

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“WHAT A RIPOFF”

Written on: 24/01/2017 by dnHaynes79 (1 review written)

I have just received 2 tickets for Micky Flanagan which I paid £223.00 (Inc). the ticket price is £36. I am totally disgusted with this mark up and the fact the ticket information was not on the site at the time of purchase. How they can sleep at night I'll never know. ALSO THERE IS NO WAY OF CONTACTING THESE PEOPLE. JUST CONSTANT QUESTIONS AND SUPPOSEDLY SATISFYING ANWSERS...YER RIGHT! TERRIBLE SITE NEVER!!!! AGAIN… Read Full Review

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Asmith3186's Comment

Written on: 01/03/2017

I agree, its very expensive when you look at your starting price then get to the final page and you finally see the racked up fees! I recently bought some tickets to a couple events - regretting it now! I was relieved to see you had received your tickets as this is my biggest worry, theres nothing I can do about the price its paid for now I'm just hoping the tickets come and certainly not 3 days before the event!! How long did you wait for them? Thank you

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Asmith3186's Comment

Written on: 01/03/2017

I agree, its very expensive when you look at your starting price then get to the final page and you finally see the racked up fees! I recently bought some tickets to a couple events - regretting it now! I was relieved to see you had received your tickets as this is my biggest worry, theres nothing I can do about the price its paid for now I'm just hoping the tickets come and certainly not 3 days before the event!! How long did you wait for them? Thank you

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“No contact and no tickets”

Written on: 22/01/2017 by Waddellkq228 (1 review written)

Ordered Strictly Come Dancing tickets in October for 21st Jan. Have received no contact or tickets since my purchase despite Viagogo guarantee of ticket receipt within 3 days of the event. No phone number to speak to anyone. Terribly inflated prices and non existent customer service. Do not use this company! It's shocking that they can get away with it and should be closed down!… Read Full Review

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“Disgusting ”

Written on: 22/01/2017 by Weaver113 (1 review written)

I purchased tickets through this company and it was not until after I confirmed the order and paid for it that I was told that the price was £80 more then I agreed to. It was then too late to cancel them so I put them up for sale with this company and shortly cancelled this. About half an hour after I received an email saying they had been sold and I had 48 hours to confirm the sale and if I didn't I would be charged the cost of replacing them, in a panic I confirmed to then be told my 48… Read Full Review

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“Never again”

Written on: 17/01/2017 by Gkhoury (1 review written)

Never Again I found the same tickets on ticketmaster.ae at 1990 AED. Whereas I paid on viagogo for the same tickets 728.57 euro (equivalent of 2800 AED) in local currency. I paid more almost 1/3 of the price simply by booking through viagogo. They refused to accept my cancellation even after 2 hours from payment and more then 1 month earlier from the event date. NEVER AGAIN… Read Full Review

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“Strictly come dancing”

Written on: 17/01/2017 by RobertBurgess (1 review written)

I purchased tickets for Strictly come dancing as part of my mothers 90th birthday present. I paid the following tickets £ 68.99 each x 2 =£ 137.98, booking fee £39.20, Delivery fee £ 9.95 vat £ 7.84 total cost £ 194.97 Today I received the tickets price per ticket £45.00 each x 2 = £ 90 booking fee £7.00 x 2 = £ 14.00 total cost £ 104 a difference of £90.97 The tickets are with a restricted view my mother will be devastated at the restricted view and I find the company a RIP OFF… Read Full Review

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“wow”

Written on: 12/01/2017 by 401Smith (1 review written)

ive recieved my bellew vs haye tickets i payed £1386 for 4 tickets which i thought were good tickets 'the tickets have a face value of £400 for all 4 tickets.i would never pay this amount for these tickets,i feel cheated. they have no phone number only emails.dont use this company if you work hard for your money .also have had no response from viagogo… Read Full Review

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