Viagogo Reviews - www.viagogo.co.uk

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“I was ripped off.”

Written on: 13/04/2017 by Jaslyns230 (1 review written)

I purchased two tickets to see Sean Lock for nearly fifty pounds more than their cost and received nothing… Read Full Review

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“RIP-OFF PRICES”

Written on: 09/04/2017 by McDonough119 (1 review written)

Bought five tickets for Judgement Day (rugby) at the Principality Stadium 2017 from Viagogo in the misteaken belief (my own stupid fault) that the Welsh Rugby Union (WRU) had sold all of their tickets. WRU charge £10 per ticket plus £1.75 admin so £11.75 in all. Viagogo tickets were £18.95 each and it was only AFTER checkout that I found there was an additional charge for VAT + admin bringing the cost of each ticket to £26.00 as oppsed to £11.75 from the WRU. They refused to refund my… Read Full Review

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“Rip Off”

Written on: 03/04/2017 by Jocelynno120 (1 review written)

Bought 2 tickets for Adele in Australia. Paid $130 booking fee !!!!! Could not go so sold the tickets to cover costs and again got smashed with fee - but worst still 5 weeks and I'm still waiting for my money and they are impossible to get hold off. DO NOT USE THIS SITE. … Read Full Review

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“Complete rip off”

Written on: 28/03/2017 by MikePratt32 (1 review written)

Bought tickets for Harlem globetrotter. Promised high cost tickets with unfrestcited view. Sent cheapest tickets available with restricted view. Gutted as have lost over £400 . Expected to pay a bit over the odds as event sold out but this is ridiculous. Whoever sold those tickets - shame on you. You are a lier and shame on viagogo for giving these people a platform and not making sure their customers are not being ripped off. Do not touch these people with a barge pole… Read Full Review

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“Absolutely petrified! ”

Written on: 24/03/2017 by 103England (1 review written)

I have purchased 2 tickets from Viagogo for a Russell Brand gig. Unfortunately, due to unforeseen commitments I can't make it now, so I've sold the tickets (which I'm told won't arrive until 3 days prior to the gig date) privately. After reading some of the reviews on here tonight, I am now absolutely petrified that these tickets are not going to show & I don't know what I will do!!! AND I've got to wait until end of June to find out if they're coming or not !!!… Read Full Review

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“Flawed business model dreadful buyer beware”

Written on: 23/03/2017 by Andy8246 (1 review written)

Now we bought premium yes overpriced tickets for Olky murs in Cardiff 20/03/17 back in Oct last year. Booked accommodation and all usual trimmings well in time to travel from Cornwall. As the qeek approached no tickets and no opportunity to speak to anyone until 72hrs before the event. This meant we wouldn't get the tickets due to the wk end postal system. On the Friday despite numerous emails trying to resolve we were met with automated congratulatory posts all is well you are going to olly… Read Full Review

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“Totally Disappointing and a Rip OFF - DON"T USE”

Written on: 23/03/2017 by MylieStack (1 review written)

I am based in the UK and bought via Viagogo tickets for the US Masters golf. Before buying the two tickets I checked it it said international courier delivery. Once I paid over £1700 for the tickets I received an email within four hours which said "You will meet your seller at the corner of Washington Road and Berchman Road. There is a CVS close-by across the street. Your seller will be available from 1:00pm to 2:00pm. " No date of when, no state or zip code, but most importantly the contract… Read Full Review

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“WHAT A RIP OFF FOR A COMPANY!!!!!!!!”

Written on: 22/03/2017 by kimdavies42 (1 review written)

Purchased tickets 6 months before going to see olly murs 20th march was meant to be £60 per person then had to pay a further £18 for admin fee per ticket plus v. A. T per ticket and also delivery per ticket so altogether was £90. 25 per person they said we would recieve our tickets 3 days before the concert just to find we did not recieve our tickets and no email to say what had happened. The person we bought them off they sold them on to someone else and never contacted us to let us know… Read Full Review

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“Do not give the price until all card details are entered”

Written on: 20/03/2017 by Guthrie401 (1 review written)

Very disappointed with the countdown clock making you feel rushed to buy the tickets. Then the ticket price doubles once you've entered all your card details. Poor… Read Full Review

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Chezg's Comment

Written on: 22/03/2017

Absolutely agree! I have just been 'had' too! Very disappointed to have paid double the price which I have now found on Tom Jones's own website!

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“If i hadnt have chased i wouldnt have recieved”

Written on: 15/03/2017 by Maddison124 (1 review written)

I ordered tickets in January for Ricky G. The link I clicked on stated 60.00 per ticket. Once I had been through all the bumf it came to delivery - I had no option but to choose secure delivery which added 10.00 to my total. I was buying 2 tickets so expected 150.00 in total or there abouts. When it came to the checkout this had been bumped up to 300.00. How!!! I have obviously researched Viagogo 'real tickets for real fans' - what a crock! Real tickets? The name on the ticket I have received… Read Full Review

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“TOTAL SHAM”

Written on: 15/03/2017 by Christeresa12 (1 review written)

Only used this terrible site as Google didn't give me any other options for Micky Flanagan tickets. Never having bought tickets before on-line I naively thought that the ticket prices offered were genuine, correct prices. Maybe I missed it when booking but I was staggered to find that I was additionally charged a £50 booking fee, £9.95 for posting in an envelope (!) and £10 vat (how that was worked out I have no idea) bringing my bill up to £245.95! When the tickets turned up they had a… Read Full Review

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“c2c tickets”

Written on: 14/03/2017 by leanne1000 (1 review written)

I was unsure about using site due to other peoples reviews. Viagogo may not show admin fee upfront but before you pay the full price is shown so if you do not like it don't buy. It is no different to other ticket sites. Payment process was easy, received tickets without a problem and had the best night at C2C. Would definitely use again… Read Full Review

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“company with no return policy”

Written on: 13/03/2017 by victor1960 (1 review written)

online they will display different price and at the time of checkout they will add-on extra 3 time other charges which will not show till you will make payment they do not have any return policy… Read Full Review

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“No option to put no stars at all”

Written on: 13/03/2017 by voFuller63 (1 review written)

Now I know that Viagogo already rip people off by adding a massive mark up and a huge booking fee on check out. But, when I received the tickets for Michael Ball and Alfie Boe at Leeds arena I have been sent tickets for Clock 108, Row T when I actually purchased tickets for Block 108, Row C. It is only when I rechecked my confirmation email that I realised they had stated I had booked block 108 but there was no row number stated. Compete and under sham and I feel very upset about this. I just… Read Full Review

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“Extortionate prices”

Written on: 11/03/2017 by 305Flores (1 review written)

I wanted tickets for Chris Ramsey 2017 tour as a Christmas present and Viagogo came up on a search as having the last two tickets available for Leicester Square on the date I needed. I booked the tickets but was not aware at the time that I was being charged over £50 booking and postage and 2.5 times the ticket price. I was also not aware until the tickets arrived that I was buying from an individual and the tickets had another name on them which the Theatre states make the tickets void. Also… Read Full Review

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“Horrific. Mess up your orders & keep money ”

Written on: 07/03/2017 by Armando385 (1 review written)

Awful organisation Non existent customer services Impossible to get your money back when they've messed up Totally horrific company … Read Full Review

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“Rip Off Booking Fee”

Written on: 07/03/2017

Bought 2 tickets for an event priced at £112.00 each but ended up with total cost of £293.00 due to ridiculously high booking fee of £60.00 plus VAT and additional charge for delivery. Booking process is made rather more stressful by clock counting down and constant reminder of how many other people are currently apparently trying to buy tickets at the same time generating a sense of urgency. I've learnt from my stupid mistake and will NEVER use them again as they're are plenty of other… Read Full Review

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“Horrendous”

Written on: 26/02/2017 by 246Woodward (1 review written)

Keep it brief, use another company. Managing director Mr Turpin… Read Full Review

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“RIP OFF COMPANY.”

Written on: 21/02/2017 by 215Sharpe (1 review written)

Total sham, dont buy from viagogo. Pure rip off and you wont get tickets you paid for from this company… Read Full Review

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“Total rip off, beware”

Written on: 19/02/2017 by MargaretWest (1 review written)

we purchased 2 tickets for Leanne Rimes, chose seats centre 4 or 5 rows back, thought that the asking price was high at £70 plus pound each, imagine the shock at the final tot up, with booking fee, VAT, delivery etc, the bill came to £470 pounds, the final insult was when the tickets arrived, the face value was £37.50 each. PLUS the seats provided were 2 rows from the back. There has to be an answer to this sort of behaviour but, until there is, we all ought to speak with our feet. Caught… Read Full Review

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