Get Me In Reviews - www.getmein.com

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“Don't sell tickets on getmein!”

Written on: 11/09/2015 by Burnsfw197 (1 review written)

I sold a reading festival ticket this year on getmein, it was a last resort as i had spent days trying to sell it elsewhere, i sold it on get me in very cheap and it was snapped up right away. I was only notified after selling that it could take 7 - 10 days to deliver the money into my account, this was annoying cause it meant waiting 2 weeks as i sold my ticket the week before reading. 10 days after the event i still have not been payed and its starting to get frustrating. The getmein website… Read Full Review

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“Still waiting for payment ”

Written on: 04/09/2015 by Nickys8 (1 review written)

I sold V Festival camping tickets through this site and didn't realise I had to wait 7-10 after the event for my money. The event was on the 22 & 23rd of August, it is now the 4th Sept and I still do not have my money. I think this is shocking as the money should be paid straight after the event once the customer is happy and used the tickets! This company must be making a fortune on interest keeping money which does not belong to them. Next time its Ebay all the way.. GET ME IN ARE… Read Full Review

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By Getmein-Team

Written on: 10/09/2015

Thank you for your review and I’m sorry that you feel this way about the payment process.
In order to maintain a secure marketplace we don't make payment till around 10 working days after the event. This is so a buyer has time to report any problems they might have had at the event and allow us to investigate.

We hope you can understand the reason for this process and apologise for any frustration caused.

Best Wishes

GET ME IN! Team

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Andiamo's Response to Nickys8's Review

Written on: 10/09/2015

Unfortunately, ebay no longer allow you to buy or sell tickets on their site.

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“No tickets and no real reply and no refund”

Written on: 28/08/2015 by lvCardenas491 (1 review written)

Bought tickets for Edinburgh Military tattoo, tickets never arrived but were scanned 50 miles away by UPS. Told they would investigate( a joke) now 9 days on no response to seven emails, no refund and no tickets for event that has been and gone. I ha e emailed every day… Read Full Review

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By Getmein-Team

Written on: 10/09/2015

Thank you for your feedback and I’m really sorry to hear that your tickets were lost by UPS. When you contacted our call centre, one of our team already raised a tracer with UPS which initiated an investigation on your package.

We'll keep a watchful eye on the progress of your package. Generally we allow UPS up to 8 working days to complete their findings. We'll always try if we can to bring the matter to a resolution before the event or as soon as we hear information from UPS.

We're sorry for any disappointment caused.

Kind regards,

GET ME IN! Team

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“Never again”

Written on: 21/08/2015 by Hess1951 (1 review written)

I booked to see Michael Mcintyre in bournemouth I bought the tickets for around 100poumds each but was over the moon as he's my fav and the tour was on my birthday! Even better! I spent last birthday in hospital with kidney failure so this was a treat to myself! A week before the show I still had got my tickets so I tried to ring but was only able to get through to a recording that said not to worry tickets would be here soon! I also sent an email that day but never had a reply! Two days before… Read Full Review

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By Getmein-Team

Written on: 10/09/2015

Thank you for your feedback and I’m sorry that your tickets could not be provided.

As we’re a ticket resale website, we provide a secure platform for people to sell on their tickets - we don’t actually own any of the tickets sold online. Regrettably your seller let us know that he was unable to supply your tickets in time.

In the rare cases where this happens we will do everything we can to find you replacements, unfortunately there just weren’t any equivalent tickets available so we refunded you immediately.

We're sorry for any disappointment caused.

Kind regards,

GET ME IN! Team

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Jessicaarcher's Comment

Written on: 10/09/2015

But some notice would have been nice! Not me phoning up two days before to be told there's no tickets!

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Jessicaarcher's Comment

Written on: 10/09/2015

But some notice would have been nice! Not me phoning up two days before to be told there's no tickets!

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Jessicaarcher's Comment

Written on: 10/09/2015

But some notice would have been nice! Not me phoning up two days before to be told there's no tickets!

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Jessicaarcher's Comment

Written on: 10/09/2015

But some notice would have been nice! Not me phoning up two days before to be told there's no tickets!

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Jecagle's Comment

Written on: 26/08/2015

I have been waiting two weeks for my refund for a cancelled concert and only getting excuses of why it has not gone into my paypal account

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Jecagle's Comment

Written on: 26/08/2015

I have been waiting two weeks for my refund for a cancelled concert and only getting excuses of why it has not gone into my paypal account

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“Getmein - Never Again”

Written on: 18/07/2015 by T1Bev (3 reviews written)

I have just bought tickets through Getmein and I will NEVER use them again. I desperately wanted Bette Midler tickets for my husband for his christmas present, he REALLY wanted to see her. I came across Getmein and they had really good seats, right down the front. I had no idea how much the tickets were priced at originally, but stupidly I paid the price they were asking, £346.50 each. By the time they had added the processing fee and delivery on, the total bill was £829.89. I'm ashamed to… Read Full Review

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By Getmein-Team

Written on: 14/08/2015

Thank you for your review and I’m sorry that you feel this way about your order.

As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.

We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

GET ME IN! Team

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“Do not use Get Me In!!!! ”

Written on: 16/07/2015 by Kmack10 (1 review written)

Shocking service. Bought 2 tickets on 13th April costing £118 for Michael McIntyre in Edinburgh on Sat 18th July. Had to phone them 3 times before I eventually received a voice mail 3 days before the event telling me they didn't have the tickets! Customer service could not have cared less. DO NOT USE!!… Read Full Review

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“GOOD COMPANY TO LOSE MONEY WITH”

Written on: 07/07/2015 by CohenEdwards259 (1 review written)

Paid nearly £250 to see Mrs Browns Boys back in January for this Saturday's show. When tickets arrived the value per ticket was £46.00 each not the £97.35 per ticket as charged. Be warned it might be worth taking a loan if there is a lot of people going. Tried to contact them to query this and after many automated messages line went dead. Would never use again as not a professional company with customer care… Read Full Review

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By Getmein-Team

Written on: 14/08/2015

Thank you for your review and I’m sorry if there’s been any confusion.

The prices of tickets are set by their seller and this can vary depending on supply and demand for the event – meaning prices can be higher or lower than the face value printed on the ticket.

The face value is also shown during the checkout process – if you’re booking over the phone our Customer Service representatives will be happy to confirm this information for you.

If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

GET ME IN! Team

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“Absolutely disgusted”

Written on: 06/07/2015 by Abbievincent91 (1 review written)

My mother had purchased 2x 3day weekend tickets to wireless festival 2015 for me and my boyfriend. We go every year especially when it's drake headlining but because of him cancelling last year we were so desperate to go this year. My mum ordered and bought tickets the day they went for sale 3rd feb'15, I'm sure she must have been one of the first to purchase. Me and my boyfriend worked extra hours for the next few months in order to save enough money for a good weekend. We booked a hotel in… Read Full Review

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By Getmein-Team

Written on: 14/08/2015

Thank you for your feedback and I’m sorry that your tickets could not be provided.

As we’re a ticket resale website, we provide a secure platform for people to sell on their tickets - we don’t actually own any of the tickets sold online. Regrettably your seller let us know that he was unable to supply your tickets in time.

In the rare cases where this happens we will do everything we can to find you replacements, unfortunately there just weren’t any equivalent tickets available so we refunded you immediately.

Kind regards,

GET ME IN! Team

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“Bought tickets in Dec, concert 3 days away STILL NO...”

Written on: 30/06/2015 by NyasiaLittle (1 review written)

Bought tickets Gladys Knight for husbands 60th b'day, hotel & trains all booked and no tickets from Get Me In and only 3 days to got regular emails from GET ME IN telling me tickets would arrive at least 5 days ahead and nothing so far. I can't find any phone no. and on the website there's only a stupid Q & A page. So disappointing. This has never happened before. Would never use again. Now I need to explain to hubby looks in doubt that we will be seeing Gladys Knight after 6 months of… Read Full Review

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By Getmein-Team

Written on: 14/08/2015

Thank you for your feedback.

Because we’re a resale website and we don't own the tickets we can't give you an exact date of dispatch as this will depend on when your seller receives tickets from their place of purchase

Unfortunately sometimes the event organisers can dispatch tickets close to the event date and even as up until the week of the eventm, but we always send you an email as soon as tickets are on their way to you.
If you have any more questions please don’t hesitate to get back in touch.

Kind regards,

GET ME IN! Team

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“Where does the money go?”

Written on: 28/06/2015

I'm a first time seller, bought tickets months ago for a concert I couldn't get to. Put them up for sale, just to cover the costs of the tickets. Sold really quickly (possibly because there were tickets for the same concert listed for multiple times the face value. Two issues which I hadn't realised before selling: the tickets have to be collected from you - not ideal, but I managed to leave them with the receptionist at work, and you don't receive the money for the tickets until 10 working… Read Full Review

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By Getmein-Team

Written on: 14/08/2015

Thank you for your review.

In order to maintain a secure marketplace we don't make payment till around 10 working days after the event. This is so there is enough time for a buyer to report any issue to us, and if needed so this can be investigated before payment is made.

I hope you can understand the reason for the payment date.

Best Wishes

GET ME IN! Team

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“Taylor Swift Tickets not provided and not informed in time”

Written on: 25/06/2015 by fsmail (1 review written)

I have just been notified that my tickets are not available for the concert on Saturday. Travel to London and non-refundable accommodation booked. Disgraceful… Read Full Review

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“All worked fine but was concerned about raeceiving...”

Written on: 21/06/2015 by Alexanderu228 (1 review written)

All worked fine but was concerned about raeceiving electronic tickets as difficult to know if copies or not… Read Full Review

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“great tickets thankyou”

Written on: 20/06/2015 by 328Buchanan (1 review written)

Kept me well informed on when my tickets were due to me as they didn't come until the week before going! Very expensive but hey I missed the ticket release first off so just happy I got tickets to see take that and was right at the front! Fantastic… Read Full Review

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“Brilliant service.”

Written on: 20/06/2015 by 308Monahan (1 review written)

Tickets were good and I was kept informed at every stage when I would receive them. Easy to print and were fine at the venue. Would definitely use the service again. Brought the tickets on the Internet . I was able to view my seats for the venue easily. The tickets I picked were great , really good view of the band. We had a very good view from our seats. I would have liked to have tickets posted and then keep them as a souvenir… Read Full Review

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“Fantastic seats at Take That”

Written on: 19/06/2015 by Smith289 (1 review written)

Ordered my tickets with a particular place we wanted to sit. When tickets arrived they had been upgraded to VIP lounge at no extra cost. Was kept informed by email regularly that tickets would be dispatched nearer the event and three days before tickets. Amazing service. Will recommend the company to my friends and family … Read Full Review

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“Easy selling process”

Written on: 19/06/2015 by Meadnb1994 (1 review written)

I placed my tickets for sale and found the process very easy… Read Full Review

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“Amazing venue amazing group nothing more to say”

Written on: 19/06/2015 by Thomasdz121 (1 review written)

One word amazing can't say anymore… Read Full Review

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“O2 take that tickets”

Written on: 18/06/2015 by OliveO'Connell1981 (1 review written)

I was kept updated right the way through from confirmation of booking until my tickets had been dispatched. This was reassuring as I had booked them months in advance. Had I had any queries I knew exactly how to contact Get Me In. The tickets arrived in plenty of time and and Take That were amazing! A good all round experience. Thank you. Sue… Read Full Review

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“Take That and Party - we did!”

Written on: 18/06/2015 by 189Greene (1 review written)

Brilliant night singing along with the staff. Great atmosphere, perfect seats and excellent facilities the O2 is fab… Read Full Review

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“Take that ”

Written on: 17/06/2015 by Ralphbeckett (1 review written)

Absolutely fantastic night out at the O2. Tickets arrive in good time and the whole event was brilliant. Would definitely recommend get me in for all future events… Read Full Review

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