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“Tickets bought through Seatwave in May for the Madonna...”

Written on: 17/09/2008

Tickets bought through Seatwave in May for the Madonna concert at Wembley Golden Cricle £354. for 11/09/08, I did not receive the tickets until Wednesday 10/9/08, went down from Leeds to London. Refused entry at Gate tickets were fake, Circle was spelt wrong on the stubb! Seatwave promised to phone me back about the fake tickets I'm still waiting… Read Full Review

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T4Boo's Comment

Written on: 20/10/2008

Goodluck mate!! Tried speaking with your bank?

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“They've told me the day before the concert that no...”

Written on: 12/09/2008 by sportlondon (1 review written)

They've told me the day before the concert that no tickets where available. Please note that I've gave them around £600 months before the concert! Some of my friends have travelled from abroad… Read Full Review

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“Hi all, I bought four gold circle tickets for Madonna...”

Written on: 12/09/2008 by robinodd (1 review written)

Hi all, I bought four gold circle tickets for Madonna Sticky and Sweet tour at Wembley 9/11 and payed four months in advance £800.00 including £180.00 fee for seatwave to manage a ticket transaction between seller and buyer that never happened. Not only they have hold my money for four months but most importantly they let myself and three friends down! Two weeks before the concert I started wondering about the tickets; the customer service kept telling me the seller was going to post them and… Read Full Review

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“I ordered and received 6th row front center section...”

Written on: 12/09/2008 by jdrivas (1 review written)

I ordered and received 6th row front center section floor tickets to see Stevie Wonder at the O2. The order was placed about 2 months in advance of the show. I specified that I needed the tickets delivered to the concierge at the hotel I was going to be staying at in London. A week before the show I called seatwave and they told me that the tickets would be sent royal mail special delivery. I called on the Monday of the the week (Thursday show) and they gave me the tracking number, which also… Read Full Review

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“Booked Madonna tickets back in May and told tickets...”

Written on: 10/09/2008

Booked Madonna tickets back in May and told tickets would be posted five days before. 2 Days before concert I phones Seatwave and told "vendor could not supply tickets and will be issued with full refund". Well annoyed and after reading reviews on here not convinced my refund will turn up. In future I will avoid ticket sales from this company… Read Full Review

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“I really want to know, has anyone who has sold a...”

Written on: 04/09/2008 by mel14 (1 review written)

I really want to know, has anyone who has sold a ticket actually been paid (and how long did it take)? The reviews all suggest people have been waiting at least 3-4 weeks for payment, but can anyone confirm they've actually received payment? I'm getting really worried I'll never get paid for the ticket I sold and sent 3 weeks ago, which royal mail, and apparently seatwave themself, confirmed was received… Read Full Review

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Louisewisdom's Response to mel14's Review

Written on: 12/09/2008

I sold tickets on Seatwave about 3 months ago and had to wait over a month for my money. The way to get your money is to be very persistent. Keep phoning them. It got to the point in the end when I called them about 5 times in one day and kept asking to speak to a supervisor. Give them grief they deserve it they are totally disorganised. To be fair everyone I spoke to on the phone was polite bar one who told me I was being rude even though I has gone out of my way to stay calm and polite - i made sure i said to every person 'i realise it's not your fault but...'<br/>Just keep at them. I forced them to pay me by SWIFT transfer and they said they'd charge me &pound;15 for the pleasure - but when I pointed out that I'd paid that in interest on my credit card waiting for them to reimburse me they even waived that. Don't give up!!

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Heavenlycupcake's Response to mel14's Review

Written on: 13/10/2008

Don't worry - I sell tickets all the time on Seatwave and always get paid. They are not great at paying you rapidly - but you will get paid (after the event).

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“I bought 2 tickets for Leeds festival months in...”

Written on: 02/09/2008

I bought 2 tickets for Leeds festival months in advance, no tickets arrived the week before the festival. I rang, they said they'd arrive Monday. They didn't so again we rang, they promised they had been in touch with the vendor and the tickets had been sent for Wednesday. Wednesday morning no tickets, we rang and they said they would arrive Thursday 9pm (like many others were told). Wednesday night they emailed explaining there was no ticket and they had been giving us inaccurate information… Read Full Review

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Sp4Nnersavfc's Comment

Written on: 07/09/2008

I agree with this review because... i was treated nearly the same! I don't not recommend Seatwave...

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“Seatwave.com sent me a mass email and cc'd it into...”

Written on: 02/09/2008

Seatwave.com sent me a mass email and cc'd it into about 25 other customers, thus revealing all our email addresses. This kind of irresponsible behaviour is just unacceptable… Read Full Review

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“I ordered tickets of Seatwave for Leeds festival...”

Written on: 28/08/2008 by joannea2006 (1 review written)

I ordered tickets of Seatwave for Leeds festival (early entry and weekend camping) the early entry arrived a week before the event which i was pleased with and was due to travel on a Wednesday. The Monday before the weekend camping tickets still had not arrived so i phoned them to ask where they were and the said they would not be delivered until the Thursday. I explained this was too late as i had early entry and needed them before the Wednesday. I phoned them numerous times on the Monday as… Read Full Review

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“In my opinion all of these reviews are not fair on...”

Written on: 28/08/2008

In my opinion all of these reviews are not fair on Seatwave as they just promote individual sellers. For as long as people are prepared to pay over the odds when they missed the general sale then Seatwave will remain strong… Read Full Review

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Heavenlycupcake's Comment

Written on: 13/10/2008

I found this review helpful because...it's fair. It's not seatwave that set the prices - it's the seller.

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“I don't recommend purchasing tickets from Seatwave....”

Written on: 27/08/2008 by Lou5678 (1 review written)

I don't recommend purchasing tickets from Seatwave. Very unreliable in my experience and unhelpful… Read Full Review

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“The seemed very uninterested when I rang and said...”

Written on: 26/08/2008 by sp4nnersavfc (7 reviews written)

The seemed very uninterested when I rang and said tickets hadn't arrived, and i must change travel plans. Wrong tickets sent, i bought 2 for block U32 and they sent block U12. I wouldn't use this site again ...ever! Recommed staying away, it's too stressful waiting and not knowing what's going on… Read Full Review

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“Ordered George Micheal tickets from seatwave, and was...”

Written on: 21/08/2008 by tiffanyandjason (1 review written)

Ordered George Micheal tickets from seatwave, and was charged £288.80 for two tickets. The tickets arrived three days before the concert, which i was pleased by, but then realised the seats i`d bought were priced at only £50.00 each! Needless to say i won`t be using them again, and i would strongly advise anyone not to unless absolutely desparate to see a show! I suspect George will be worth it though!… Read Full Review

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“Brought tickets for Duran Duran, got them 41/2 later...”

Written on: 21/08/2008 by jamiecross (1 review written)

Brought tickets for Duran Duran, got them 41/2 later wrong tickets as they were surposed to be front row, sent them back straight away never head from them again £288.00 out of pocket. A rubbish company in my experience, I recommend avoiding all dealings with them… Read Full Review

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“Personally I have never used a 3rd party ticket site;...”

Written on: 21/08/2008 by avoidseatwave (1 review written)

Personally I have never used a 3rd party ticket site; on this occasion I really wanted Reading tickets for me and my girlfriend. Paid for the tickets 2 months ago and am still; "awaiting shipment". I emailed Seatwave to see if my tickets were guranteed and they came back very quickly saying yes. I have emailed them 3 more times now the event is 3 days away and have heard nothing back from them. I called their customer services and was advised they would call the seller and get back to me; this… Read Full Review

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“Not recommended - better to only buy tickets face to face!”

Written on: 21/08/2008

Not recommended - better to only buy tickets face to face!… Read Full Review

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“Ordered tickets from Seatwave in July for Leeds...”

Written on: 19/08/2008

Ordered tickets from Seatwave in July for Leeds festival, the event is in 3 days and still no tickets. They don't allow refunds you have to sit and wait for tickets. Outraged… Read Full Review

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“I paid seatwave £177 for two tickets to a concert in...”

Written on: 17/08/2008 by bootykid (1 review written)

I paid seatwave £177 for two tickets to a concert in Manchester talking place on 6th June 2008. The tickets never arrived even though customer services assured me I'd have them in time for the show.

When I requested a refund I was informed that as they had dispatched the tickets to me via recorded delivery they could not offer me a refund. They stopped responding to my emails so I contacted my credit card companies fraud department who after looking into the situation refunded the full… Read Full Review

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“Thought I was paying top price for top seats. ”

Written on: 10/08/2008 by MrT7169 (3 reviews written)

Thought I was paying top price for top seats.
Turned out when the tickets arrived , that I paid a very high price for cheap seats.
This is due to the layout of the web site...You think the seat is priced due to what you think is a good location at the venue...But what you are actually paying for is a high sellers rate..
When the company was contacted for an explaination, their attitude seemed to be 'SO WHAT...... '
Do not rush to buy tickets from this company.......or stay clear...!!… Read Full Review

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“I sold tickets with them, they underpaid me, now I...”

Written on: 23/07/2008 by hdb189 (1 review written)

I sold tickets with them, they underpaid me, now I haven't received replies to emails or been repaid the correct amount yet… Read Full Review

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