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Written on: 12/09/2008 by jdrivas (1 review written)
I ordered and received 6th row front center section floor tickets to see Stevie Wonder at the O2. The order was placed about 2 months in advance of the show. I specified that I needed the tickets delivered to the concierge at the hotel I was going to be staying at in London. A week before the show I called seatwave and they told me that the tickets would be sent royal mail special delivery. I called on the Monday of the the week (Thursday show) and they gave me the tracking number, which also… Read Full ReviewVisit seatwave.com
Written on: 10/09/2008
Booked Madonna tickets back in May and told tickets would be posted five days before. 2 Days before concert I phones Seatwave and told "vendor could not supply tickets and will be issued with full refund". Well annoyed and after reading reviews on here not convinced my refund will turn up. In future I will avoid ticket sales from this company… Read Full ReviewVisit seatwave.com
Written on: 04/09/2008 by mel14 (1 review written)
I really want to know, has anyone who has sold a ticket actually been paid (and how long did it take)? The reviews all suggest people have been waiting at least 3-4 weeks for payment, but can anyone confirm they've actually received payment? I'm getting really worried I'll never get paid for the ticket I sold and sent 3 weeks ago, which royal mail, and apparently seatwave themself, confirmed was received… Read Full ReviewVisit seatwave.com
Written on: 02/09/2008
I bought 2 tickets for Leeds festival months in advance, no tickets arrived the week before the festival. I rang, they said they'd arrive Monday. They didn't so again we rang, they promised they had been in touch with the vendor and the tickets had been sent for Wednesday. Wednesday morning no tickets, we rang and they said they would arrive Thursday 9pm (like many others were told). Wednesday night they emailed explaining there was no ticket and they had been giving us inaccurate information… Read Full ReviewVisit seatwave.com
Written on: 02/09/2008
Seatwave.com sent me a mass email and cc'd it into about 25 other customers, thus revealing all our email addresses. This kind of irresponsible behaviour is just unacceptable… Read Full ReviewVisit seatwave.com
Written on: 28/08/2008 by joannea2006 (1 review written)
I ordered tickets of Seatwave for Leeds festival (early entry and weekend camping) the early entry arrived a week before the event which i was pleased with and was due to travel on a Wednesday. The Monday before the weekend camping tickets still had not arrived so i phoned them to ask where they were and the said they would not be delivered until the Thursday. I explained this was too late as i had early entry and needed them before the Wednesday. I phoned them numerous times on the Monday as… Read Full ReviewVisit seatwave.com
Written on: 28/08/2008
In my opinion all of these reviews are not fair on Seatwave as they just promote individual sellers. For as long as people are prepared to pay over the odds when they missed the general sale then Seatwave will remain strong… Read Full ReviewVisit seatwave.com
Written on: 27/08/2008 by Lou5678 (1 review written)
I don't recommend purchasing tickets from Seatwave. Very unreliable in my experience and unhelpful… Read Full ReviewVisit seatwave.com
Written on: 26/08/2008 by sp4nnersavfc (7 reviews written)
The seemed very uninterested when I rang and said tickets hadn't arrived, and i must change travel plans. Wrong tickets sent, i bought 2 for block U32 and they sent block U12. I wouldn't use this site again ...ever! Recommed staying away, it's too stressful waiting and not knowing what's going on… Read Full ReviewVisit seatwave.com
Written on: 21/08/2008 by tiffanyandjason (1 review written)
Ordered George Micheal tickets from seatwave, and was charged £288.80 for two tickets. The tickets arrived three days before the concert, which i was pleased by, but then realised the seats i`d bought were priced at only £50.00 each! Needless to say i won`t be using them again, and i would strongly advise anyone not to unless absolutely desparate to see a show! I suspect George will be worth it though!… Read Full ReviewVisit seatwave.com
Written on: 21/08/2008 by jamiecross (1 review written)
Brought tickets for Duran Duran, got them 41/2 later wrong tickets as they were surposed to be front row, sent them back straight away never head from them again £288.00 out of pocket. A rubbish company in my experience, I recommend avoiding all dealings with them… Read Full ReviewVisit seatwave.com
Written on: 21/08/2008 by avoidseatwave (1 review written)
Personally I have never used a 3rd party ticket site; on this occasion I really wanted Reading tickets for me and my girlfriend. Paid for the tickets 2 months ago and am still; "awaiting shipment". I emailed Seatwave to see if my tickets were guranteed and they came back very quickly saying yes. I have emailed them 3 more times now the event is 3 days away and have heard nothing back from them. I called their customer services and was advised they would call the seller and get back to me; this… Read Full ReviewVisit seatwave.com
Written on: 21/08/2008
Not recommended - better to only buy tickets face to face!… Read Full ReviewVisit seatwave.com
Written on: 19/08/2008
Ordered tickets from Seatwave in July for Leeds festival, the event is in 3 days and still no tickets. They don't allow refunds you have to sit and wait for tickets. Outraged… Read Full ReviewVisit seatwave.com
Written on: 17/08/2008 by bootykid (1 review written)
I paid seatwave £177 for two tickets to a concert in Manchester talking place on 6th June 2008. The tickets never arrived even though customer services assured me I'd have them in time for the show.
When I requested a refund I was informed that as they had dispatched the tickets to me via recorded delivery they could not offer me a refund. They stopped responding to my emails so I contacted my credit card companies fraud department who after looking into the situation refunded the full… Read Full Review
Written on: 10/08/2008 by MrT7169 (3 reviews written)
Thought I was paying top price for top seats.
Turned out when the tickets arrived , that I paid a very high price for cheap seats.
This is due to the layout of the web site...You think the seat is priced due to what you think is a good location at the venue...But what you are actually paying for is a high sellers rate..
When the company was contacted for an explaination, their attitude seemed to be 'SO WHAT...... '
Do not rush to buy tickets from this company.......or stay clear...!!… Read Full Review
Written on: 23/07/2008 by hdb189 (1 review written)
I sold tickets with them, they underpaid me, now I haven't received replies to emails or been repaid the correct amount yet… Read Full ReviewVisit seatwave.com
Written on: 23/07/2008 by AlanFredrik (1 review written)
Easy to list and sell tickets but it was a nightmare getting payment off them. They seem really disorganised over this and I just get passed from pillar to post.
Took me at least 3 weeks after sending the tickets I sold to get payment - rubbish… Read Full Review
Written on: 23/07/2008 by peter1979 (1 review written)
Sold a festival ticket on Seatwave a month ago. Delivered the ticket on the same day and the event was about 3-4 weeks ago.
Received an automated email saying that payment has been processed but could take 3 days before it clears into my account.
3-4 weeks later I'm still waiting to get paid. They seem not to care about their customers and sellers at all.
Sent several emails without any response.
Simple advice: do not use Seatwave… Read Full Review
Written on: 09/07/2008 by Alex1984 (1 review written)
Purchase 2 Sensation Black tickets a month ago and still haven't receive anything at all. Call up customer service and told me have to contact the seller, and promise will sent it to me ASAP. But called up again they told me it has been sent out and signed by someone… Read Full ReviewVisit seatwave.com
As rated by real users
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