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Written on: 30/04/2009 by 63events (1 review written)
I frequently sell tickets on this site and through ebay and it's a toss-up as to which one is the worst. Seatwave do have a good business model in place to allow you to sell tickets and take care of customer calls but it is really their customer service that let's them down. I would say i get replies to around 20% of my email messages and when they say they will look into something and call you back don't let them do this because they NEVER call you back. I wouldn't mind but i sell around… Read Full ReviewVisit seatwave.com
Written on: 30/04/2009 by MorenoHatter (2 reviews written)
I am a so called 'top seller' on Seatwave, and completely fedup with the service I receive. Calls to their 'Seat Scouts' are never returned, emails go ignored, and replies are often not really related to the initial question. We are also now being subjected with being dealt with by Seatwaves other offices in Europe, some of which have a poor grasp of English (understandably!)… Read Full ReviewVisit seatwave.com
Written on: 30/04/2009 by chrisroche (1 review written)
i use seatwave often for both buying and selling tickets and find it very easy to use and very reliable.
altough the majority of the reviews on here are bad that will be because ppl dont write good reviews they generally only express bad reviews becuase at the end of the day why write on a site about something that is supposed to happen?
if you went to kfc ordered your food got it ate it and was satisfied you would not then think i must tell the world that everything has just happened the way… Read Full Review
Written on: 28/04/2009 by whitetulips (1 review written)
I am writing as a seller of some dancing on ice tickets for O2 arena.I have not yet been contacted by seatwave about sending the sold tickets on.I have written several e-mails which have not been replied to and have also 'phoned ,after hanging on for over 30 mins without my call being answered the line goes dead.
Some-one some where is probably very cross that they are not getting their tickets as the show is tomorrow but there is just nothing i can do about it.
i just can't understand it at… Read Full Review
Written on: 28/04/2009
Back in January I ordered expensive concert tickets for tomorrow (29th April, 2009.) By this morning (28th April,2009) they had still not arrived. Eventually I was put through to a customer services operator who said they were 'still awaiting shipment.' Initially Seatwave said they would try to get the tickets to me by tomorrow morning but agreed with me when I said that seemed very unlikely. Seatwave has agreed to a complete refund which I am awaiting… Read Full ReviewVisit seatwave.com
Written on: 23/04/2009
Seatwave promised me tickets confirmed i had them and then told me 6 hrs before concert there was no tickets… Read Full ReviewVisit seatwave.com
Written on: 23/04/2009 by Hells Bell (1 review written)
Seatwave kept me informed when tickets were dispatched and was issued a number to trace them through royal mail. I was very worried after booking tickets for AC/DC on April 21st, 2009 @ M.E.N Arena. I thought the tickets would not come or if they did, they would'nt be real. I was proved very wrong. Tickets came 3 weeks before the gig and they were real. I had a great time at the concert and would use Seatwave again… Read Full ReviewVisit seatwave.com
Written on: 14/04/2009 by dotstocking (1 review written)
So sad that only people with bad experiences seem to write reviews. I ordered two tickert for Teenage Cancer Trust, paid face value (plus seatwave commission) and not only did the tickets arrive within 48 hours - the seller had enclosed 2 complimentary tickets for another concert (Kasabian)! The seats were exactly as described and we had no problems on entry… Read Full ReviewVisit seatwave.com
Written on: 27/03/2009 by Kimosterreich (1 review written)
Firstly I apologise about English. I from Austria. I buy tickets from Seatwave.com for Michael Jackson in August, the website said that all tickets are guaranteed. I buy tickets and then just today I told that the seller doesn't have the tickets and I couldn't have them.
The www.seatwave website says that tickets are guaranteed, so why are tickets cancelled? They would not accept my complaint about the tickets being cancelled and the terms.
I tell them that I book flights and… Read Full Review
Written on: 27/03/2009
I sell tickets through seatwave frequently. They are good and I thought they made you replace the tickets come what may if you were unable to stand on the deal though reading some of these reviews it doesn't seem so. With regards to the delivery of tickets it is an absolute lottery when they will be delivered by Ticketmaster (remember seatwave are only agents acting on behalf of people like me) I have ordered tickets through Ticketmaster for Beyonce back in December and still no sign yet Cliff… Read Full ReviewVisit seatwave.com
Written on: 26/03/2009 by karjf (1 review written)
I would definately use Seatwave again. I bought 2 tickets for Tina Turmer at MEN on 31 March and recieved them today. I bought tickets that had the verification symbol which shows that Seatwave have checked they do exist and am delighted to say that we are in the third row (bought on the basis of first 5 rows). I paid face value so no complaints… Read Full ReviewVisit seatwave.com
Written on: 15/03/2009 by clymout (1 review written)
We bought Metallica tickets through Seatwave recently. The final week before the concert was fraught with panic. Tickets hadn't arrived 4 working days before the gig, emails to Seatwave wern't replied to. Eventually made telephone contact and tickets did arrive 2 working days before the gig. They looked like photocopied pages not actual gig tickets. All Seatwave said was that's the chance you take when you buy second hand tickets. However, tickets were authentic and even gave VIP access… Read Full ReviewVisit seatwave.com
Written on: 12/03/2009
I purchased two tickets for Depeche Mode at the O2 Arena on May the 30th. from Seatwave for quite a large sum of money but compared to sites like Ebay these were very good prices.
This was back on the 30th of October last year.
Still waiting and feeling a little uneasy as a hotel and travel arrangements have already been finalized. It will all be pointless if the tickets don't arrive.
My main frustration is the lack of updates. I never created a Seatwave account through personal choice when I… Read Full Review
Written on: 08/03/2009
I've sent away for three tickets to the Britney Spears concert in June at the O2 from Seatwave, and this was in January and we still havn't received them. I dont understand how some people manage to receive tickets the day after they are ordered and yet we are told we MAY receive them 48 hours before the event! The tickets were expensive and we still have to organize going down to London and staying there, so far I've not had a good experience with this site!… Read Full ReviewVisit seatwave.com
Written on: 05/03/2009
Me and my mum wanted to go see the Killers at the Nottingham Trent FM Arena on the 3rd of March 2009, and unfortunatelty it was all sold out. So we tried many websites and came across Seatwave, and people may complain about the prices, but at the end of the day, the site is selling sold out tickets, and there gonna be expensive? And no-one is forcing you to buy them, so dont complain. We ordered two tickets at £75.00 each, and were a bit nervous after reading some of the reviews on here, and… Read Full ReviewVisit seatwave.com
Written on: 04/03/2009
Really pleased got my tickets today 48hrs later fab service, they are slightly dearer than face value but i had tried lots of other places and in the end got a really good deal. Will definately use Seatwave again… Read Full ReviewVisit seatwave.com
Written on: 03/03/2009
Ive heard quite a few bad reviews about Seatwave however my experience was a good one so I will share. I bought 2 tickets for Kaiser Chiefs last week and I received them in three days (and they were very cheap)… Read Full ReviewVisit seatwave.com
Written on: 24/02/2009 by tferrino22 (1 review written)
I bought one ticket to watch Oasis in Madrid. I had been nervous due the the mixed (some terrible) reviews on sites such as this, however I decided to take a risk. My dealings with Seatwave from the first moment were 100% positive. I only paid about £10- £15 over the original ticket price which surprised me, especially as the event had sold out. I could not then access the tracking system which made me suspicious, however every e-mail i sent to their customer services department was dealt with… Read Full ReviewVisit seatwave.com
Written on: 22/02/2009
I ordered two tickets from Seatwave for a 7pm showing of Jimmy Carr. The tickets were advertised together and I therefore had no reason to believe that they would be seated apart. The tickets I received were 3 rows apart and for a showing at a completely different time. I phoned customer services twice (as they did not get back to me the first time as promised) and complained that the tickets I had received were not the ones advertised and was dismissed and told nothing could be done about it… Read Full ReviewVisit seatwave.com
Written on: 10/02/2009 by K8tie (1 review written)
I was initially a bit nervous about using Seatwave due to the bad reviews, but then its often only when something doesn't work out that people bother to write a review, where's many, many satisfied customers who probably don't write their good experiences. My tickets were bought for Kaiser Chief in Edinburgh for the 26th February for my boyfriend's daughter's 18th birthday treat, so total disaster if the tickets didn't turn up!! But all was well. Ordered the tickets on the 4th February and they… Read Full ReviewVisit seatwave.com
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