NuBlue, www.nublue.co.uk Reviews

★★★★★
4.9 / 5
97% of users recommend this
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NuBlue, www.nublue.co.uk

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★★★★★

“great product and service”

Written on: 22/08/2013 by eurofit (1 review written)

We have been using NuBlue for a VPS server for around 2 years now, and I can firmly say they are the best hosting company I have dealt with. Quick support, always helpful, and never had an issue with the servers(other than when I break things!) They even respond to out of hours emails when things go really wrong late at night. I can not recommend the guys at NuBlue enough - in fact I have pointed numerous people towards them… Read Full Review

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★★★★★

“Brilliant as always”

Written on: 26/06/2013

I have been with Nublue for a while now and the tech support is second to none. Fast, friendly and knowledgable. Who could ask for more?… Read Full Review

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★★★★★

“Amazing Tech Support”

Written on: 12/05/2013

I have a number of websites hosted with NuBlue and they are delight to work with.. The tech support is simply amazing, no call centers staff just genuine people that are total experts in their field and everyone is really helpful. Support via Phone, email or raise a ticket ... love this flexible approach. In the end of the day what makes one host better than the others... It NuBlue support team that makes them head and shoulders better than the competition. Just don't get changing you… Read Full Review

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★★★★★

“Amazing support - every time!”

Written on: 11/05/2013

Nublue support guys helped me enormously developing my first Magento website which went live about a year ago. I couldn't have done it without them. They go above and beyond what you would expect from a normal hosting company - nothing is too much trouble and they really do know their stuff. Even when you ask stupid questions, they don't mind! Continued support is also amazing, I cannot recommend them too highly! 5 star service… Read Full Review

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★★★★★

“Tech support”

Written on: 09/04/2013 by drsp (1 review written)

The support team are genuinely amazing - they are fast and can't be helpful enough. I needed a backup of my website before shutting it down (dev website, didn't go live in the end) so the support team kept the hosting up longer, took the backups and loaded them into an FTP folder for me, all without asking! I just asked to confirm my FTP access details!! Great team - many thanks Tim and the rest of you… Read Full Review

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★★★★★

“Brilliant team”

Written on: 09/04/2013

These guys are brilliant & support is extraordinary even at weekends. I would certainly be recommending this company for anything to do with wed… Read Full Review

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★★★★★

“great hosting company/ fantastic customer service”

Written on: 28/03/2013 by jme-chris (1 review written)

I do not have a bad word to say about these uys. They are not necessarily the cheapest but as with most things in life you get what you pay for. They have fantastic customer service who are always helpful and the servers they use seem to be quick and stable. I would highly recommend to anyone who is looking for hosting an eCommerce store, especially a Magento one as it does need to be set up on the right servers… Read Full Review

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★★☆☆☆

“Selective support is no support!”

Written on: 28/03/2013

I first used Nublue hosting a few years ago (2004) when I first set up my web site and to be honest under Andrew Hardman and others it went great.Unfortunately it didnt have a forum, so I opted for punbb and the forum was brilliant. I then changed my service supplier to Easily through a friend and although that went well it didnt have a facility for the Forums and they could transfer the data etc. However they got some one to set it up and link it in. Im not a techno so I dont know how? In… Read Full Review

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★★★★★

“Knowledgable, Helpful, Fast!”

Written on: 19/03/2013 by johncomputech (3 reviews written)

I'm not even a customer, but working on behalf of a NuBlue customer. Some of the questions I've thrown at them are not straightforward things as they cover intergating desktop applications with their server technology, but each and every time they have come straight back with a clear, concise answer explaining exactly how to achieve my goal. The server technology and control panel seem second to none, handling a huge Magento site with consumate ease. They even did a backup on my behalf as it… Read Full Review

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★★★★★

“Great Support”

Written on: 08/03/2013

Very helpful support team. Quick to reply and keen to offer help. Service runs very well without the need for support, but when needing advise with server configurations etc they are more than happy to help over and above what is expected… Read Full Review

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★★★★★

“Excellent Support”

Written on: 20/02/2013

I would highly recommend NuBlue for web hosting. We encountered a problem with malware on our website and their support worked with us out of hours (Saturday and Sunday) to fix it… Read Full Review

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★★★★★

“Great value hosting and faultless support”

Written on: 20/02/2013 by jesterstrickbits (1 review written)

In my opinion, if you're looking at hosting companies, their level of support is as important as any other feature of their hosting packages. We chose NuBlue initially on recommendation and have found their packages to be reasonably priced and their support to be absolutely unbeatable. We've used many hosting companies in the past, both budget and considerably more expensive, and never had the level of service that NuBlue offer. They are prompt, knowledgeable and helpful, very often well above… Read Full Review

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★★★★★

“Great Support”

Written on: 07/02/2013

I use Nublue in a business context and pay a premium for the service, but it's worth it. Always responsive no matter how I contact them. Things get sorted quickly and they are tolerant of stupid questions. When hosting seems all the same technically speaking the only real selling point for a host is support and here Nublue are terrific. I could probably get my sites on one of the larger hosts for less, but lets face it the cost of hosting is close to trivial as a business cost for a SME. So… Read Full Review

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★★★★★

“Changes to Domain Registrations”

Written on: 28/01/2013 by kuopiopete (1 review written)

Once again, Nublue staff resolved an issue I had in no time at all. They are definitely the best hosting company I have dealt with. Support is first class. A company that I would be happy to recommend… Read Full Review

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★★★★★

“By far the best experience I've ever had with hosting”

Written on: 25/01/2013 by DannyBolger (1 review written)

NuBlue stand far above the rest, they are always on hand and solve any problems fast. Feet on the ground support and pre-emptive warnings on any big security issues...excellent… Read Full Review

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★★★★★

“Excellent customer services”

Written on: 30/11/2012 by Gemma8527 (1 review written)

Always happy to help with any issue with site or server, recommend this company to anyone, fast reliable servers and customer services… Read Full Review

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★★★★★

“NuBlue Support - Brilliant!”

Written on: 19/11/2012 by hixpix (1 review written)

We are a relatively new NuBlue customer, but so far they operate with the professionalism of a large competant organisation yet retain the approachable behaviour of a small group. Technical queries, irrespective of size and complexity are dealt with extremely quickly. Great, prompt and personal service. So far, brilliant!!… Read Full Review

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★★★★★

“Top Notch Support”

Written on: 24/10/2012

NuBlue support far exceeds other similar service providers. Every support email or phone call is handled quickly. If you are shopping around look beyond base prices and consider who you want looking after your valuable business site… Read Full Review

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★★★★★

“Great support - thank you”

Written on: 28/09/2012

First time I have used the on line chat feature. I came across an issue when trying to upgrade so needed some help. It was very nice to be able to ask questions and get a quick response. The support team we efficient and friendly. My problem was sorted and I was on my way. Keep up the good work guys. Thank you… Read Full Review

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★★★★★

“The best support team i've experienced.”

Written on: 20/09/2012

I have experience with a number of hosting companies and support teams. Never been satisfied until working with Nu Blue Hosting team. Really friendly, down to earth and always helpful. They prove to be the technical / support extension to our business that we need them to be. Keep it up guys!… Read Full Review

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