Nationwide Crash Repair Centre Reviews - www.nationwiderepairs.co.uk

★★★★★
4.6 / 5
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Media Gallery for Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

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★★★★☆

“Reassuring service -MOLD branch”

Written on: 21/11/2016 by SteveTre (1 review written)

Very pleased with service overall - chap who collected the car was professional and friendly, explaining everything clearly; ditto, Oz, who returned the car. I received regular updates by phone, regarding progress of repair. From collection to return took 10 days which was within the estimated time period given to me. Only small gripe is that petrol used to take car from Macclesfield to Mold had not been replaced whereas I had made sure the courtesy car was filled to the amount contained when… Read Full Review

By Nationwiderepairs

Written on: 23/11/2016

Thank you very much for posting your feedback. We are pleased to hear you were happy with your repairs and the service you received from our team in Mold. Your comments will be forwarded on to them. As regards replacing the fuel used to collect and return your car - this is usually done at the managers discretion. You will need to call the centre manager directly and discuss the matter with him but I am sure he will be able to sort something out for you. Thanks again.

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Jamesmillar's Response to SteveTre's Review

Written on: 22/11/2016

I would like to thanks to all the staff from Nationwide repair Centre Dundee they gave me the best service I've ever had in my time of need and for keeping me updated with the repair to my car I would recommend your company to all my friends and family thank you all for the quick service and I'm very happy with the work that was done .
Thanks once again.

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By Nationwiderepairs

Written on: 24/11/2016

This is great to hear, thank you. If possible, could you post a review of your own? This would be very much appreciated by the team in Dundee - thank you!

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★★★★★

“Nationwide Bournemouth - Went the 'Extra Mile'.”

Written on: 20/11/2016

My wife's elderly Hyundai was damaged when parked and was transported to Nationwide Bournemouth for assessment. The assessor and reception staff were extremely friendly and helpful every step of the way. The assessor gave a very fair valuation for insurance purposes and advised on repair options etc He even went the "extra mile" in making the car road legal (i.e. securely taped the jagged bodywork and fitted mirror glass) so I could drive the car away. In short the customer service at… Read Full Review

By Nationwiderepairs

Written on: 22/11/2016

Thank you for posting your review. Hopefully we managed to make a difficult situation a little easier for you. Your comments will be shared with the team.

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★★★★★

“Excellent efficient service, highly recommend!”

Written on: 19/11/2016 by Ansleyn22 (1 review written)

Thank you for the fantastic service you provided throughout the repair process of my car. From the very beginning you kept my wife and I up to date with everything that was happening with my vehicle and provided a very prompt and efficient service. I would highly recommend your company to others. Many thanks once again. … Read Full Review

By Nationwiderepairs

Written on: 20/11/2016

We really appreciate you posting your feedback, thank you. Could you please respond to the email we have sent you via this site and let us know which centre you dealt with? We can then ensure the team get to hear your comments. Thank you!

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★★★★★

“Poorly Yaris repaired after rear end bump!”

Written on: 19/11/2016 by vyWelch49 (1 review written)

I was unfortunate enough to have someone run into the back of my car. The car was picked up by Nationwide at a time and date that was convenient for me, once it was in their hands it was assessed. The lovely people there kept me informed of the result of the assessment, the ordering of parts and expected due date for the repair to be finalised. It all went so smoothly. Very impressed. My car was delivered back to me when I was told it would be, again at a convenient time for me, and WOW… Read Full Review

By Nationwiderepairs

Written on: 20/11/2016

It is lovely to hear from our customers when they are full of appreciation for the service they have received. Thank you very much for taking the time to post your review and for your recommendation. Your comments will be forwarded on to the team.

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★★★★★

“Fast and Friendly Service”

Written on: 18/11/2016 by MrsSC2016 (1 review written)

Excellent insurance repair to my damaged Kuga fixed with a week and they kept me informed all the way. Brilliant customer service from friendly and professional staff. Brand new courtesy car delivered to me and a good warranty on the repairs. Would definately recommend… Read Full Review

By Nationwiderepairs

Written on: 20/11/2016

We appreciate your recommendation and you posting your review. Thank you!

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★★★★☆

“Good Customer Sevice”

Written on: 17/11/2016 by 297McGee (1 review written)

I had work carried out to my car after an accident, when I got there the reception staff put me straight at ease, talked me through the process and even gave me regular updates on how the repairs were going. The work itself was great and my car is back to its usual self, could not thank Nationwide at Team Valley enough!… Read Full Review

By Nationwiderepairs

Written on: 17/11/2016

Your thanks will be forwarded on to the team - thank you!

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★★★★★

“Motability Repair - Chatham Branch”

Written on: 17/11/2016 by Gloriaa315 (1 review written)

I have just taken receipt of my Skoda Roomster motability car after it needed a little cosmetic surgery! The team at the Chatham branch have been great, they kept in constant touch to let me know at what stage they were at with the repairs and were so accommodating when it came to collecting and delivering my car fitting round my tight schedule. Top marks to a top team. As much as I hope I never have to make use of their facilities again, I would highly recommend them for their service and… Read Full Review

By Nationwiderepairs

Written on: 17/11/2016

We appreciate you taking the time to post your review and your recommendation, thank you! You know where we are should you ever require our services again!

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★★★★★

“Honest, Quick, Friendly, Cheap & Thorough”

Written on: 17/11/2016

I welcome the chance to write a review for Nationwide Crash Repair Centre, Dunfermline. I have used them for years now and as a woman who is totally clueless I have found them to be brilliant and honest with what was worth fixing and what wasn't. It is usually one of the Assessors who I mainly see and he is a great guy, totally knows his stuff and can give you an on the spot estimate which I have always found to be spot on when it comes to pay once the work is complete. I know nothing about… Read Full Review

By Nationwiderepairs

Written on: 17/11/2016

We really appreciate you taking the time to post your review, thank you. Your comments will be shared with the team in Dunfermline and we can assure you, will be very much appreciated. Thanks again.

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★★★★★

“Good job ”

Written on: 16/11/2016 by Kellyve50 (1 review written)

First grade replacement wing mirror and drivers window. Excellent valeting job.(unexpected) all round winners In my book. Thanks lads… Read Full Review

By Nationwiderepairs

Written on: 17/11/2016

Thank you for posting your feedback. Could you please let us know which centre you dealt with by adding a comment to your review or responding to the email we have sent you via this site? We will then ensure the team get to hear your comments. Many thanks!

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★★★★★

“Repair to damage”

Written on: 15/11/2016 by smeyers (1 review written)

Nationwide, in particular J. and D., in Cheltenham couldn't have given us better service. They repaired serious damage in half the time we expected and we are extremely pleased with the result. It's impossible to tell where the damage was. They contacted us regularly to let us know what was going on by phone and text and made us feel like priority customers even though they were obviously very busy. I would recommend them to anyone… Read Full Review

By Nationwiderepairs

Written on: 16/11/2016

Thank you for your feedback. All our customers are important to us so we appreciate you letting us know that you were made to feel this way - it is great to hear our staff are providing such a high level of service. We will ensure your comments are forwarded on to the manager and shared with the team. Thanks again!

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★★★★★

“Excellent and friendly service”

Written on: 15/11/2016 by ohMonroe410 (1 review written)

Having an accident is bad news and all of the consequences of forms and repairs is even worse. However my car was picked up very quickly, replacement given and repairs proceeded very quickly. My car was repaired ahead of time and easy arrangements for exchange were made convenient for me. I was really pleased with the service especially as I am a wheelchair user. The repair is excellent too… Read Full Review

By Nationwiderepairs

Written on: 16/11/2016

Our repair teams try hard to alleviate some of the stress out of these situations so we appreciate you letting us know they managed to do this for you. If you could respond to the email we have sent you, or add a comment to your review, letting us know which centre you dealt with we can ensure the team get to hear your comments. They would be very much appreciated by everyone. Thank you!

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★★★★★

“Fabulous Service!”

Written on: 15/11/2016 by T.J.Wills (1 review written)

I always think far too many people are too quick to complain, but never seem to have the time to compliment on a job and service well done. From start to finish, the service I received from Nationwide Hereford has been excellent. I was called by a very polite and helpful receptionist to book car for collection and arrange a courtesy car. Due to my 'odd' working pattern this was arranged quickly and at a convenient time to myself. They did try to arrange a courtesy car quicker, but unfortunately… Read Full Review

By Nationwiderepairs

Written on: 16/11/2016

It is so nice to hear from customers who recognise the high level of service our teams provide. Thank you very much for posting your feedback, which will be forwarded on to the team in Hereford and will be appreciated.

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★★★★★

“Crash Repairs”

Written on: 15/11/2016 by crazycatlady21 (1 review written)

The service I received was fantastic. They picked my car up and left a courtesy car until they brought my car back full repaired to an exceptional standard. They also kept me informed with regular updated on the status of the repair and completed the process before the estimated time. All the staff were polite, friendly and helpful. I cannot recommend them enough… Read Full Review

By Nationwiderepairs

Written on: 16/11/2016

It is great to hear you are pleased with your repairs and the service you received. Thank you!

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★★★★★

“Excellent service at the Gateshead depot”

Written on: 14/11/2016 by Reese152 (1 review written)

My van came back to me like it was straight out of the showroom. All the staff were very helpful and the reception staff were extremely pleasant. I would definitely use them again if I was unfortunate to have another accident… Read Full Review

By Nationwiderepairs

Written on: 15/11/2016

The team in Gateshead will really appreciate this feedback. Thank you for posting your review!

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★★★★★

“Amazing service as expected!”

Written on: 12/11/2016 by doRees1953 (1 review written)

From the minute I dropped my car my car off to the minute that I picked it up I was provided with exceptional service. This is the second time I have used them and would recommend anyone to use them… Read Full Review

By Nationwiderepairs

Written on: 15/11/2016

Thank you for your feedback which has been forwarded on to the team in Cheltenham.

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★★★★★

“Nationwide Crash Repair Cheltenham”

Written on: 09/11/2016 by nuYoung229 (1 review written)

My car was collected at the appointed time. I had a telephone call each day, keeping me briefed on the progress of the repair. It was delivered back to me at the given time. They even co-ordinated with the car rental company to deliver my car and collect the rental car at the same time. My car was returned to me completely valeted, inside and out. The repair was excellent. It looked like a brand new car. All the staff who I had dealt with, were friendly and very helpful. … Read Full Review

By Nationwiderepairs

Written on: 10/11/2016

We appreciate you taking the time to post your feedback, which will be shared with the team. Thank you.

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★★★★★

“Very Efficient Service”

Written on: 09/11/2016 by mkHutchison474 (1 review written)

Like to say thank you for the very professional , friendly and efficient service we recently received when our car went in for repair . We were kept up to date and the repair was of a very high standard . Thank you… Read Full Review

By Nationwiderepairs

Written on: 09/11/2016

Your thanks will be forwarded on to the team in Cheltenham. Thanks for posting your review!

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★★★★★

“Very helpful staff”

Written on: 08/11/2016

My car had to be taken to glad wins in st Ives Cambridge for repairs.I had a cortesy car delivered to my home.The car I had was too big for me to feel comfortable to drive so within a couple of days they brought me out a smaller car ( was weekend so I didn't need it for work) The staff were really helpful and kept me informed of what was happening with my car.When I got my car back noticed a slight problem took it back and got another hire car within 1 day my car was fixed and delivers back to… Read Full Review

By Nationwiderepairs

Written on: 09/11/2016

Your thanks will be forwarded on to the manager of our St Ives centre and shared with the team there. Thank you for taking the time to post your feedback.

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★★★★★

“Excellent service from Nationwide Repair Centre Perth”

Written on: 08/11/2016 by ladygizzel (1 review written)

My Nissan Note had to get fixed after I had a bump(not my fault !!) The centre kept me up to date all the way through My car was picked up from my address and they brought a courtesy car for me to use as I needed My car was brought back to me in the estimated time and they even valeted the inside of the car which was badly needed Being of a mature age we have great difficulty cleaning the inside of a car I cannot fault this centre or staff They were great… Read Full Review

By Nationwiderepairs

Written on: 09/11/2016

We appreciate you taking the time to let everyone how pleased you were with the service you received from our team in Perth, thank you. Your kind comments have been forwarded on to the team there.

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★☆☆☆☆

“Terrible would never recommend ”

Written on: 07/11/2016 by Lisabilby (1 review written)

My car was going for repairs after Being reversed into by another driver so only needed repairs to the back bumper, on return the garage had damaged my car in three places to the front bumper and a scratch along the side so off it went back to be repaired again it was returned a week later you can still see the scratch the car was dirty inside and out had a footprint on the inside of the door and not a drop of diesel in it I would never ever take my car to be repaired there had I known I… Read Full Review

By Nationwiderepairs

Written on: 08/11/2016

We are very sorry to hear that you have had this experience from our site in Mitcham. We are looking in to this matter and will be in contact should we require any further information from you. We are unable to comment on the specific issues you have mentioned until we have more information but would like to assure you that we are taking your feedback very seriously. Thank you!

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