Nationwide Crash Repair Centre Reviews - www.nationwiderepairs.co.uk

★★★★★
4.7 / 5
4068
93.1% of users recommend this
  • Value For Money

Media Gallery for Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

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★★★★★

“DUMFRIES saves the day ”

Written on: 13/10/2017 by Wurth.Cumbria (1 review written)

Many thanks to all at Nationwide DUMFRIES for the speedy quality repair and prompt safe return of my vehicle. From start to finish the service received was outstanding, excellent communication keeping me up to date, going above and beyond to ensure I stayed calm and got my car back before I get married. Friendly, happy, professional and very helpful staff. Thanks for saving the day and preventing what could have been a nightmare without your help. Kind Regards and best wishes for the… Read Full Review

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★★★★★

“Nissan Qashqai repair”

Written on: 13/10/2017 by Jakmil67 (1 review written)

Although I hope not to have to use any crash repair centre again if I did it would be Nationwide without a doubt.Very courteous staff who kept me informed every step of the way.Car was repaired to as good as new condition.A five star job from a five star company… Read Full Review

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★★★★★

“Simply The Best ”

Written on: 13/10/2017 by Asay173 (1 review written)

Dumfries depot done a great a professional job of collecting my damaged car and returned it in pristine condition inside and out , highly recommended… Read Full Review

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★★★★★

“As good as new!!!”

Written on: 13/10/2017

Whenever you have an accident and your vehicle is damaged, you go on a bit of a downer, worrying about how your vehicle is going to look, drive etc but as soon as I got my vehicle back I was overjoyed. If I didn't know better I'd swear it hadn't been involved in an accident! Very pleased with the service provided, quality of workmanship and efficiency. I would have no hesitation in recommending NCRC to anybody… Read Full Review

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★☆☆☆☆

“absolute rubbish”

Written on: 13/10/2017 by Hastings147 (1 review written)

say cars ready ,then ring up with excuses ,wait in and then another text or phone call saying cars ready ,then again another excuse that they need to order more parts waiting game with this company ,lets see what state the car comes back in if they cant even sort out repairs or delivery dates right there is no hope for the car is there ,stay clear if i was you find a reliable company to mend your car .if there was no stars on rating i would use that trust me !!!!!!!!!!!!!!!!!!!!… Read Full Review

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★★★★★

“Super Service”

Written on: 12/10/2017 by 102Adair (1 review written)

My sons car was recovered into Nationwide Dundee unfortunately it was written off by insurance so i can't comment on the repairs Nationwide do but the service was above and beyond. The receptionist was so nice and helpful. She gave us some addresses for local car dealers for us to look for a new car for my son. Wouldn't hessitate on using them again if ever the occasion arrises. Thank you so much… Read Full Review

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★★★★★

“Brilliant ”

Written on: 12/10/2017 by ufPenn383 (1 review written)

Fast, efficient and extremely high customer service skills. Great repair would 100 percent recommend… Read Full Review

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★★★★★

“repairs to motability car ”

Written on: 11/10/2017 by Herrshmidt (1 review written)

my car was recently sent to the Hereford Nationwide Repair Centre with damage to the rear door, closing edge and rear tyre. The reception desk was extremely courteous and friendly and from the start took on board all the details of the case with an estimate of the likely time needed for the work. A courtesy car,with auto transmission to suit my particular needs , was offered and a time arranged for this to be delivered to my address and my own vehicle collected and taken to the workshop… Read Full Review

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★★★★★

“Fast efficient service”

Written on: 11/10/2017 by Joycesuggitt (1 review written)

Unfortunately my car was badly damaged along the passenger side by a hit and run motorist on my local Tescos car park. Fortunately 2 college students witnessed the accident and gave me details of the offending vehicle. We traced the driver, who gave me his insurance details & I contacted my Insurers. Within 30mins of me reporting the accident Nationwide Middlesbrough branch contacted me to go for an estimate. We were going on holiday, but Nationwide repaired and kept my car until we returned… Read Full Review

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★★★★★

“Outstanding! ”

Written on: 11/10/2017 by BinnyBinny2 (1 review written)

I just wanted to get in touch and tell you how delighted I am with the service I have recently received from Nationwide Repairs. My car was picked up, repaired and delivered back to me in 4 days. The work was finished to the highest standard and the car was fully valeted before it was returned to me. The staff were friendly, yet very professional throughout the whole process and were incredibly helpful with dealing with any questions I had. Thank you Nationwide for a very professional and… Read Full Review

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★★★★★

“Need more than 5 stars ”

Written on: 11/10/2017

Recently had my car repaired in Nationwide Dundee,service couldn't have been better.. Repairs look top class. Car was completed a few days late but that can't be helped. Lady on front desk was lovely,car was washed and brought to front door.... Thanks nationwide.. Tens all round from me … Read Full Review

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★☆☆☆☆

“Horrendous sevice from St Ives branch”

Written on: 11/10/2017 by Cherish1988 (1 review written)

Overcharged for some recent work that was a minor scratch. Took twice as long to complete the job and when I raised this with the manager I was told to be quiet and wait. Overall customer service could not have been worse. Avoid at all costs… Read Full Review

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★★★★★

“Excellent service from Leamington Spa branch”

Written on: 10/10/2017 by Nanabear25 (1 review written)

all the staff were courteous, kept us informed and did an excellent job. Car was returned in a clean and tidy condition and as good as new… Read Full Review

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★★★★★

“Ilkeston ”

Written on: 10/10/2017 by Sanaa259 (1 review written)

Collected my vehicle back friday after a small front end bump, the vehicle repair centre chosen for me was fantastic great service and speedy neat repair. The two girls who sit on the reception were extremely friendly and lovely... service with a smile… Read Full Review

By Nationwiderepairs

Written on: 10/10/2017

that's such a nice comment, thank you! we will make sure this is passed on (with a smile) to the Ilkeston team.

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★★☆☆☆

“Dunfermline body repair centre ”

Written on: 09/10/2017 by Louised87 (1 review written)

Service was good although I did have a few issues, after damaging paintwork to my car I called my insurance who led me to nationwide body repair centre in Dunfermline. The receptionist was lovely and very helpful, my car was due to be handed in and a courtesy car picked up on the Tuesday, that morning I received a phone call stating that the courtesy car had been damaged by the previous person and there was no others to give to me so had to rearrange for the Saturday, as I saw the courtesy car… Read Full Review

By Nationwiderepairs

Written on: 10/10/2017

As a customer focus company we're very sorry to have left you feeling like we have have not supported you. Any incident can be very distressing and we understand our role is important to assist you through your customer journey. As an approved repairer, repairs are sent to us via our work providers / your insurer. We're contracted to supply replacement vehicles in line with the provisions on your policy. In any instance where our cars may be not be suitable for your needs, our customers will be referred back to their insurer who should use customer solutions to provide a more suitable vehicle for your needs. Thank you for taking the time to leave a review and we're very sorry on this occasion you feel we've let you down. We will make a record of this for our work provider for future reference and also with the customer service team for training and development.

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By Nationwiderepairs

Written on: 13/10/2017

Following on from your review and recent contact with the Branch Manger regarding the misunderstanding and miscommunication issues, we understand the areas have been discussed and investigated. If you stand by your review we completely understand but if you feel the branch have resolved this for you, so if we may impose on you a little, we'd like to know if we have done all we can to restore your faith in our services?

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★★★★★

“Fantastic Professional Service and Excellent Work -...”

Written on: 09/10/2017 by matt87simms (1 review written)

I don't normally write reviews as it's time out of the day, however in this case I feel it would be really unfair not to. I initially contacted my insurance company after a small bump and a shoddy diy attempt at trying to rectify some of the damage myself which caused more damage. I was told a company called nationwide would call me within a couple of hours. I was contacted by Nationwide in Coventry around 30 minutes after I ended the call with the insurance company and the chap on the other… Read Full Review

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★★★★★

“Chatham Crash Repair Centre”

Written on: 09/10/2017 by RCS777 (1 review written)

Never good to have to have a car damaged by a hit and run driver, but Nationwide and my Insurers have made the experience as good as it can be. In less than 10 days following the incident my car looks as good as new and Nationwide did everything possible to make the experience good. I was provided with a courtesy car, kept up to date with various messages, the work was completed early and most importantly the repair was excellent. I can't comment on value for money as the work is paid by the… Read Full Review

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★★★★★

“over the moon”

Written on: 09/10/2017 by 159McDaniel (1 review written)

the Middlesbrough branch of nationwide were very helpful and professional was completely satisfied with repairs and would recommend to family and friends… Read Full Review

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★★★★★

“top place : )”

Written on: 08/10/2017 by Hogan335 (1 review written)

fixed car within the week quality service great repairs and always kept up to date with phone calls , very professional what more could you want : )… Read Full Review

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★★★★☆

“Quick considering. ”

Written on: 08/10/2017 by ChayaBlackwell118 (1 review written)

My car went in for 3 days was always informed of progress and car came back clean… Read Full Review

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