Nationwide Crash Repair Centre Reviews - www.nationwiderepairs.co.uk

★★★★★
4.6 / 5
2285
92% of users recommend this
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Media Gallery for Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

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★★★★★

“Cheltenham branch = great service, great results”

Written on: 21/07/2016 by Frazer3000 (1 review written)

I was put in touch with the Cheltenham branch of Nationwide Crash Repair by my insurer (Admiral) after a minor accident. Right from the word go, the team were incredibly prompt and attentive throughout every aspect of helping me sort out my car, from arranging a courtesy vehicle to keeping me informed at every stage of the process and finally, delivering me back a faultlessly repaired vehicle just a week later. They're a great, friendly team who really do go the extra mile (no pun intended.)… Read Full Review

By Nationwiderepairs

Written on: 22/07/2016

It is so nice to hear from customers who appreciate the effort our teams go to in repairing the vehicles and providing a high level of service. Thank you so much for posting your review, which will be forwarded on to the team in Cheltenham.

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★★★★★

“happy customer”

Written on: 21/07/2016 by gsMcCulloch123 (1 review written)

i had a new mirror fitted, my car was spotless when i got it back, made an old man happy, thanks again… Read Full Review

By Nationwiderepairs

Written on: 21/07/2016

You are very welcome! Thank you for posting your review.

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★★★★★

“Great service”

Written on: 21/07/2016 by 28Ogden (1 review written)

Great service from start to finish,from the girls at reception to the work force,all pleasant and professional.Very clear and plain spoken followed by a continuous update,once more many thanks and keep up the good work. Well done Middlesbrough Nationwide… Read Full Review

By Nationwiderepairs

Written on: 21/07/2016

Your comments have been forwarded on to the team in Middlesbrough. Thank you for your review.

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★★★★★

“Crash damage repairs Mercedes CLK”

Written on: 20/07/2016 by hunterk (1 review written)

All staff at the Cheltenham repair centre were very friendly, helpful and knowledgeable only slowed down by the responses from the insurance company. Excellent workmanship on the repair to my car and no quibbles regarding the coutesy car. Also had a very nice after sales call from my designated contact to make sure everything was alright. The whole team at Cheltenham Repair Centre are a credit to the Nationwide Crash Repair Centre organisation… Read Full Review

By Nationwiderepairs

Written on: 21/07/2016

Thank you for posting your feedback and kind comments. We have forwarded a copy of your review to the manager for him to share with his team.

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★★★★☆

“Happy chappie”

Written on: 20/07/2016 by Davetwobe (1 review written)

Got my car back today well this morning realy, very pleased with the repair looks good plus they cleaned thee car too. All I had to do was reprogram the off side rear window to close on auto just took a few seconds.Thank you very much well pleased… Read Full Review

By Nationwiderepairs

Written on: 21/07/2016

Thank you very much for your feedback and sorry you had to re-program your window! You could have popped back to the centre for us to do it but pleased to hear you sorted it out yourself. Thank you.

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★☆☆☆☆

“Rubbish service.”

Written on: 20/07/2016 by 43Byrne (1 review written)

My insurance company sent my crash repair to these people in Chatham. They then sent it to Walderslade because, they told me:"we've got more than we can handle at Chatham". That was over a month ago now. I have had regular text updates that just keep telling me the return date is going further and further out. I have chased three times and the office contact has been different each time I've called. Each time I phone I am given a different excuse for the delay. Very frustrating and… Read Full Review

By Nationwiderepairs

Written on: 20/07/2016

We are sorry you have not received a satisfactory level of service from us. I am sure there is a very good reason for the delays, for example we may be waiting for parts. However, I accept that this should be communicated to you. We will send you an email via this site requesting a little more information. If you could please respond to this email as soon as possible, we will look in to the matter. Once we have established what is causing the delays we will do all we can to ensure that your repairs are completed as soon as possible and you are kept informed of progress. We look forward to hearing from you. Thank you.

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★★★★★

“Amazing Service - Chatham”

Written on: 20/07/2016 by Amandafarr (1 review written)

After a really distressing accident my car was booked into the Chatham branch for a dlfast track repair. Amazing Service right from arranging to collect my car 2 days after the accident and deliver a courtesy car to delivering my car back to me earlier than predicted. The regular updates were a nice touch. And they made what was a very stressful time a little easier just by doing a great job. Thank you everyone at the Chatham branch… Read Full Review

By Nationwiderepairs

Written on: 20/07/2016

It is great to hear you received such amazing service. Thank you for taking the time to post your review.

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★★★★★

“Excellent service”

Written on: 20/07/2016 by MercedesUpton1945 (1 review written)

My Fiesta car was repaired at the Gateshead Crash Repair Centre. The service was first class & I was kept informed of the progress from start to finish by very courteous staff… Read Full Review

By Nationwiderepairs

Written on: 20/07/2016

Thank you for taking the time to post your review.

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★★★★★

“NCRC - PORTSMOUTH”

Written on: 19/07/2016 by Jenny06 (1 review written)

I was involved in a car accident and my insurance company suggested this repair centre. From start to finish I cannot fault this company. They collected my car and gave me a courtesy one, kept me informed every couple of days as to how the repairs were progressing and on returning my car back to me although there was a slight mix up as to where to return it this was sorted out immediately. I would definitely recommend this garage to family, friends and colleagues. The service was excellent… Read Full Review

By Nationwiderepairs

Written on: 20/07/2016

Thank you for letting us know you were pleased with the service you recieved and for your recommendation!

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★★★★★

“Delighted with service from Nationwide @ Exeter Airport.”

Written on: 19/07/2016

Following a recent road traffic accident, in which my Mazda saloon was pretty substantially damaged, my car was taken to Nationwide Car Repairs at Exeter Airport. I wish to place on record the EXCELLENT treatment I have received regarding ALL aspects of service from the staff at this Nationwide Exeter Branch. I was kept regularly and fully informed of the progress of repair my car was undergoing and ALL staff members without exception were extremely helpful. My car has been returned to me in… Read Full Review

By Nationwiderepairs

Written on: 20/07/2016

Thank you doe you wonderful comments. We will ensure the team in Exeter get to see a copy of your review. Your feedback will be very much appreciated.

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★★★★★

“Excellent service, beginning to end”

Written on: 19/07/2016 by ablant (1 review written)

Left our Kia with the dealer for a software update, and it was promptly crashed in to by a third party during a test drive :( Nationwide Cheltenham collected the vehicle, replaced bust parts to 'as new' standard and delivered back to me, with no bother at all, and regular updates, thanks very much!… Read Full Review

By Nationwiderepairs

Written on: 20/07/2016

Not great having an accident whilst you aren't even in the vehicle! Glad to hear we managed to repair the car and get it all back as it should be for you. Thank you for your review.

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★★★★★

“Leicester fastfix”

Written on: 19/07/2016 by Cherydevey (1 review written)

My car was taken in for repair A nice gentleman came and collected my car on Friday they took it to be repaired at Leicester fast fix I was phoned to say what was happening throughout the process The service was excellent the car came back like new… Read Full Review

By Nationwiderepairs

Written on: 19/07/2016

Thank you for your review which will be shared with the team.

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★★★★★

“Great”

Written on: 18/07/2016 by MrsHarper33 (1 review written)

Speedy service, kept up to date, professional, friendly and reassuring. Our car was back with us before we knew it and was return sparkling which I didn't expect! The Cheltenham branch have been great, thumbs up!… Read Full Review

By Nationwiderepairs

Written on: 19/07/2016

We are pleased to hear you were happy with the repairs. Thank you.

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★★★★★

“Repair”

Written on: 18/07/2016 by Bonnets (1 review written)

From door to door and in between the service by admin, delivery drivers, the repair of my Hyundai i30 was excellent… Read Full Review

By Nationwiderepairs

Written on: 22/07/2016

Thank you for your review.

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★★★★★

“Car repair”

Written on: 18/07/2016 by Amared304 (1 review written)

Excellent service after my accident with my Nisson Micra from the Cheltenham Branch. My car was picked up from my home and returned and the repair was brilliant. Have no complaint whatever and would certainly recommend Nationwide Cheltenham for a job well done… Read Full Review

By Nationwiderepairs

Written on: 19/07/2016

Thank you for your review and recommendation.

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★☆☆☆☆

“Poor service ”

Written on: 16/07/2016 by joHewitt117 (1 review written)

I got my car back dirty, the engineer had been smoking in my car. The engineers were rude. The tracking on my car was out. Poor service Never again. I will ask for another garage. This was nationwide in Luton… Read Full Review

By Nationwiderepairs

Written on: 19/07/2016

Thank you for taking the time to post your feedback, although we are disappointed that you feel this way. We can assure you that the driver did not smoke in your car and neither you or we could find any evidence of this happening. We also do not believe your car was delivered back to you dirty, however, we are unable to prove this either way and so apologise if you feel it was not of the standard of cleanliness that you expected. Our teams try hard to provide an excellent level of service and clearly you do not feel you received this on this occasion. This is a shame and we apologise that our team were unable to please you. Your comments have been forwarded on to our manager in Luton and will be shared with the team.

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★★★★★

“Repair to my Vauxhall Insignia”

Written on: 15/07/2016

Excellent service. Very easy to deal with, particularly reception staff. Personal touch showed by the manager. Every step of the way explained simply and when repair completed vehicle returned in immaculate condition - washed and cleaned… Read Full Review

By Nationwiderepairs

Written on: 18/07/2016

Thank you. Your feedback and kind comments are appreciated.

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★★★★★

“WELL DONE NATIONWIDE CRASH REPAIR CENTRE”

Written on: 15/07/2016 by FREETEDDY (1 review written)

Damaged off side rear of my Kia Carens 1. Several deep gouges and dents - not very pretty to look at. Put car in on the Monday morning and got it back Tuesday Lunch. Chose not to put it through car insurance and found the price to be very competitive. Standard of work excellent. I did not have time to clean or hoover the car before putting it in for repairs but when I received it back it had been washed and polished both inside and out. Staff at the Edinburgh National Crash Repair Centre… Read Full Review

By Nationwiderepairs

Written on: 18/07/2016

We are so pleased that you are happy with your repairs and the service you received from our team in Edinburgh. Your comments have been forwarded on to them. Thank you for taking the time to post your review.

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★★★★★

“Outstanding Service at Luton branch!”

Written on: 14/07/2016 by Reclanuk (1 review written)

I cannot fault the service I received at the Luton branch. Friendly, helpful & professional staff from start to finish who kept me informed on the progress of my vehicle and most importantly did a fantastic repair job… Read Full Review

By Nationwiderepairs

Written on: 15/07/2016

Thank you for letting us know!

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★★★★★

“Great service at the Cheltenham branch”

Written on: 14/07/2016

After someone reversed into my car leaving a deep impression of their tow hitch in driver's door I was very concerned about getting a professional repair in what is a very visible part of the car. I chose to use the insurer's recommended repair shop having looked at customer reviews. The Cheltenham team took the distress out of the repair process. The car was collected at the agreed time and the repair effected promptly with the car being available again at the prearranged time. I chose to… Read Full Review

By Nationwiderepairs

Written on: 15/07/2016

We are pleased that you are satisfied with the repairs and service you received from our team in Cheltenham. Thank you for posting your review.

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