Nationwide Crash Repair Centre Reviews

★★★★★
4.5 / 5
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Nationwide Crash Repair Centre

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★★★★★

“Polite service with a smile”

Written on: 17/07/2014 by AddisonDowling (1 review written)

My insurance company gave me the Nationwide Crash Repair Centre at Luton to deal with the damage to my car. From the moment I spoke to a delightful young lady on the phone I felt I was in safe hands. She dealt with a domestic issue I had as if it was no trouble at all, making me at ease as to when the repair would be done and a courtesy car delivered. The centre phoned to update the progress and when the car would be completed and ready for delivery back to my home. An issue arose on delivery… Read Full Review

Nationwiderepairs's Comment

Written on: 18/07/2014

Thank you very much for posting your feedback, which the team in Luton will really appreciate. Your positive comments are a real boost to everyone at Nationwide, so thank you!

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★★★★★

“First class service from start to finish”

Written on: 17/07/2014 by MY01 (1 review written)

Having had several poor quality repairs done on some of my company vehicles in the past it always fills me with dread when I have to send a vehicle off to a paint shop for repair. However I can honestly say that the quality of workmanship and communication from Nationwide in Bristol was fantastic, it was the first time that I had used them but would have no hesitation in using them again. The repair was spot on, furthermore they sent the van had a full valet and looked really good when it was… Read Full Review

Nationwiderepairs's Response to MY01's Review

Written on: 18/07/2014

Thank you so much for taking the time to post your feedback of the service you received from our Bristol team. I have forwarded them a copy of your review and I know they will really appreciate your comments. Thank you!

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★★★★★

“Excellent service at Bristol..”

Written on: 17/07/2014 by Morsejd486 (1 review written)

I have recently had some accident damage repair done to my car at the Bristol branch of Nationwide, and I have to say that I have been extremely impressed with the service of the technicians (the resprayed areas were finished to a high standard ),and of the girls at reception, who went to great lengths to ensure that all went smoothly, and post-work follow-up calls. The remedial work was clearly and fully itemised with cost. A big thank you to all… Read Full Review

Nationwiderepairs's Comment

Written on: 18/07/2014

Thank you for posting your review, which I have forwarded on to the team in Bristol. They will really appreciate your comments. Thank you.

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★★★★★

“Completely satisfied”

Written on: 16/07/2014 by Bennettru428 (1 review written)

Would just like to thank you for the lovely paint job you have done on my car. Staff are friendly, extremely helpful and the overall work was extremely satisfactory. If there was any criticism it would be the actual yard. It is hard to get in and out of and far too busy, it could cause a crash itself. That being said, I cant fault the way they handled the repair work, the paperwork, insurance company and the issues I had over the courtesy car. Thank you again, I would definitely recommend… Read Full Review

Nationwiderepairs's Comment

Written on: 16/07/2014

Thank you for posting your comments regarding our Chatham centre. I have forwarded them on to the team there - they will be very much appreciated!

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★★★★★

“Bletchley Repair Centre ”

Written on: 15/07/2014 by C.L.Pitcher (1 review written)

Very pleased with the professional repairs to our Freelander. Excellent job, right first time, many thanks!… Read Full Review

Nationwiderepairs's Response to C.L.Pitcher's Review

Written on: 16/07/2014

Thank you for posting your review of the service you received from our team in Milton Keynes. They have been forwarded a copy of your review.

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★☆☆☆☆

“Poor service & quality of work”

Written on: 15/07/2014 by Delaney375 (1 review written)

My new Company car was sent to Perth National Crash Repair. The work took over 2 months to carry out with false promises of work completion happening weekly. Once the car was returned the new paintwork was a different colour to the original car (1/2 of the car ). Also the car had over spray over the alloys and black trim. The inside of the car still had powder debris from the air bag going off from the crash. I would never recomend this company to anyone and have also heard the sames issues i… Read Full Review

Nationwiderepairs's Comment

Written on: 16/07/2014

We are investigating the issues you have raised and will respond further when we have more information. Thank you.

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★★★★★

“crash repair job”

Written on: 14/07/2014 by Richard1981 (1 review written)

my car went into the garage in MIlton Keynes and was repaired very professionally - want to say a big thanks to Susi in customer services who was very good with any questions/problems that I had. would defo recommend to anybody… Read Full Review

Nationwiderepairs's Response to Richard1981's Review

Written on: 15/07/2014

Thank you for posting your feedback which I have forwarded on to the team in Milton Keynes. They will appreciate your comments - especially Susi!

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Richard1981's reply to Nationwiderepairs's Comment

Written on: 15/07/2014

she was very helpful and deserves alot of credit

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★★★★★

“Excellent customer service”

Written on: 14/07/2014 by Hydromarque (1 review written)

We recently had our commercial vehicle repaired at the Peterborough Centre and the team ensured we were kept informed of progress all the way. We are delighted with the professionalism of the staff coupled with their experience and excellent customer service. This is not the first time we have used Nationwide and would definitely use them again… Read Full Review

Nationwiderepairs's Response to Hydromarque's Review

Written on: 15/07/2014

Thank you for taking the time to post your feedback. I will ensure the team in Peterborough get to see a copy of your comments. They will really appreciate them.

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★★★★★

“Amazing customer services and high quality repairs”

Written on: 13/07/2014 by AdanMoreno400 (1 review written)

I've used the Milton Keynes branch a few times and now wouldn't go anywhere else. The ladies in the office are always polite and very helpful. Keep you informed and take the worry away from car/van repairs. The repairs are always done to a high standard and our vehicles come out looking like new. I'm sure they are not the cheapest centre, but I'm a firm believer in 'you get what you pay for' … Read Full Review

Nationwiderepairs's Comment

Written on: 14/07/2014

Thank you for posting your review. Your comments are very much appreciated and will be forwarded on to our team in Milton Keynes.

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★★★★★

“first class service”

Written on: 12/07/2014 by Nathanael44 (1 review written)

Just got my car back and I am over the moon with the job that has been done on my car, the customer service was second to none,can't recommend this company highly enough.....thankyou… Read Full Review

Nationwiderepairs's Comment

Written on: 14/07/2014

Thank you for your positive feedback, which has been passed on to our team in Falkirk.

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★★★★★

“recommendation”

Written on: 12/07/2014

first class repair carried out by an excellent company,great value for money and a service second to none . i would recommend any person in need of a top repairer to use them. … Read Full Review

Nationwiderepairs's Comment

Written on: 14/07/2014

Thank you for posting your feedback, which has been forwarded on to our team in Norwich. They will appreciate your comments.

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★★★★☆

“Excellent customer services ”

Written on: 10/07/2014 by Gunnaro333 (1 review written)

I have recently had my car in for repair. I was greater by a young women she dealt with me start to finish fantastic service, communication and fantastic manorism and professional. The work on my car was fantastic and all done in less then a week. All round great experience. Would tell friends if they needed this kind of work done to come to you. Keep the good work up Regards… Read Full Review

Nationwiderepairs's Comment

Written on: 11/07/2014

Thank you so much for taking the time to post your feedback. Would you mind being so kind as to add a comment to your review letting us know which centre you dealt with? I can then ensure the team which carried out your repairs get to see your review. Thank you!

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★★★★★

“blown away”

Written on: 10/07/2014 by colinhendy (1 review written)

my car was damaged front bumper bonnet wing light i fully expected it to be written off, i would have been gutted as the car (x type jag is mint). to say i was over the moon when i saw it was a under statement it came back like new,this is craftsman ship that i thought had gone the car is a hard to match color (light metalic blue)the staff were always pleasant and polite,i notice some of the reviews have had a moan about the time, who gives a stuff as long as it comes back in great… Read Full Review

Nationwiderepairs's Response to colinhendy's Review

Written on: 11/07/2014

Thank you so much for taking the time to post your feedback and wonderful comments! Our staff on Birmingham will really appreciate the fact that you were pleased enough to post a review. What a great start to the weekend for them! Thank you.

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★★★★☆

“good quality service”

Written on: 10/07/2014 by Boston223 (1 review written)

car was taken in for repair and a fantastic job has been done - very professional and would recommend them to anyone. great customer service too with regular updates on the repairs given to me… Read Full Review

Nationwiderepairs's Comment

Written on: 10/07/2014

Thank you for your positive comments which have been forwarded on to our team in Boston. Much appreciated!

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★★★★★

“Excellent customer service... Highly recommended”

Written on: 08/07/2014 by BDPHL (1 review written)

Fortunately, we have not had to use these type of services much before as we have a relatively careful set of fleet drivers! However, due to an unfortunate collision involving one of our vehicles, our insurer passed us on to the Nationwide Crash Repair Centre in Leamington Spa. From the very off they were professional, courteous and efficient with collecting our vehicle and the regular (almost daily!) progress updates were invaluable as this allowed us to arrange our logistics accordingly to… Read Full Review

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★★★★★

“First class customer service”

Written on: 04/07/2014 by Chocolicious (1 review written)

Having dealt with the Ayr facility I was blown away by the exceptional customer service I received from the initial contact through to the delivery of my vehicle after the first class repair had been done. I must give a special mention to my first point of contact and express what a pleasure it was to deal with such a professional, friendly woman who kept me updated on the progress of my vehicle throughout and nothing was ever any trouble. Please hang on to her as such professional well… Read Full Review

Nationwiderepairs's Response to Chocolicious's Review

Written on: 08/07/2014

Thank you very much for taking the time to post your feedback - and what wonderful comments too! They will be very much appreciated by the whole team in Ayr, thank you.

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★★★★★

“Excellent Customer Service from Coventry branch.”

Written on: 04/07/2014

Good repair, excellent Customer Service… Read Full Review

Nationwiderepairs's Comment

Written on: 04/07/2014

Thank you for posting your review. We appreciate it.

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★★★★★

“Brilliant company”

Written on: 02/07/2014 by Sharonmgzr (1 review written)

I would recommend to family and friends. Work and staff excellent and couldn't recommend them highly enough… Read Full Review

Nationwiderepairs's Response to Sharonmgzr's Review

Written on: 03/07/2014

Thank you for posting your feedback. Much appreciated1

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★★★★★

“Great team in East Grinstead”

Written on: 01/07/2014 by lcowley (1 review written)

My car went in for repair - it was not considered to be urgent repair as only bodywork damage, however they called on the same afternoon that I made my insurance claim, and then they picked my car up within 3 days and had it back to me 3 days later - fully repaired and valeted inside and out. They kept in contact with me throughout and picked my car up from my work, and then dropped it back to me at a completely different location! Very pleased with the service and the work done!… Read Full Review

Nationwiderepairs's Response to lcowley's Review

Written on: 02/07/2014

Thank you for your comments. It is great to hear we did a fantastic job for you.

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★★★★★

“Exceptional Customer Service”

Written on: 30/06/2014 by Jimmyred (1 review written)

My car was recently taken in to the Bristol branch for repairs and my job was handled by a wonderful young lady. She did a phenomenal job of keeping me updated reguarly and generally dealing with my repairs 'experience' in a friendly, professional and very efficient manner, making the whole experience entirely pain free and she was generally just a pleasure to deal with. I'd certainly go back there if I need any more repairs and will recommend Nationwide to any friends and colleagues that need… Read Full Review

Nationwiderepairs's Response to Jimmyred's Review

Written on: 02/07/2014

Thank you for your wonderful comments. I can assure you the lady concerned will really appreciate your comments too - I have forwarded them on to the team in Bristol.

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