Nationwide Crash Repair Centre Reviews - www.nationwiderepairs.co.uk

★★★★★
4.6 / 5
2763
91.9% of users recommend this
  • Value For Money

Media Gallery for Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

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★★★★★

“Leamington accident centre ”

Written on: 23/02/2017 by Bowenln342 (1 review written)

My skoda yeti was picked up from leamington accident centre leaving a courtesy car. Leamington accident centre kept me up dated by phone whilst the work was being carried out , when the work was complete they arranged the return of my vehicle. The finished work was excellent. I found the service l received from leamington crash centre extremely good, thank you… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

Thank you! We will ensure your comments are shared with the team.

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★★★★☆

“MIddlesbrough Crash Centre repair services”

Written on: 23/02/2017 by McAteer-Bingham (1 review written)

Following a road collision, my car was repaired ay the Middlesbrough branch of Nationwide Crash Repair Centre. From the get go, the level of professionalism and service from the staff was outstanding. A courtesy car was provided as part of my cover and dropped off at my home to save me and inconvenience. During the repairs, was kept up to date via text messages as each stage of the repair process. I was accommodated every step of the way, even when I had to leave the courtesy back following… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

We appreciated your kind comments and positive feedback. Thank you for taking the time to post your review.

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★★★★☆

“My car was repaired at the Middlesbrough Depot. The...”

Written on: 23/02/2017 by ElianRhodes440 (1 review written)

My car was repaired at the Middlesbrough Depot. The service I received was professional from the staff. I would recommend the company to friends… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

Thank you for your review and for your recommendation.

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★★★★★

“Excellent service, very helpful and friendly. Kept me...”

Written on: 22/02/2017 by Bonniebetty (1 review written)

Excellent service, very helpful and friendly. Kept me up to date with all progress and brought home straight to my door, would definitely recommended!!… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

Thank you for posting your review.

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★★★★★

“Replaced new door part,chipped paint repaired”

Written on: 22/02/2017 by dollymoll (1 review written)

Excellent service and prompt attention from Nationwide Repair Centre. Polite helpful Customer Service. My car was picked up and returned,cleaned and shining by a pleasant driver. Very impressed… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

This is great to hear - thank you!

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★★★★★

“Perfect repair, well communicated”

Written on: 22/02/2017 by svhs (1 review written)

He made the whole process very easy for us. He organised vehicle pickup, a courtesy vehicle dropped off, he then kept me updated every step of the way with progress reports and then dropped the vehicle off to me when it was done. The vehicle itself came back in perfect condition. Every star of this review was well earned… Read Full Review

By Nationwiderepairs

Written on: 27/02/2017

We really appreciate your comments, thank you! We will forward a copy of your review on to the team in Cheltenham.

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★★★★★

“Car repair on ND63 VTP”

Written on: 22/02/2017 by John22Moll (1 review written)

I was very satisfied with the courtisy of the receptionist and the way she was so helpful and professional . Iam very happy with the quality of the work carried out on my vehicle and the courtisy car provided while my car was being repaired… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

Thank you for posting your review which will be shared with the team.

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★★★★★

“Lovely girls on reception ”

Written on: 22/02/2017 by Jason616 (1 review written)

I had a slight collision last week and was apprehensive to bring my vehicle in for repairs as it was my first crash the two girls I dealt with were lovely and put my mind at ease and helped me throughout and couldn't of asked for a better company to of carried out the repairs to my vehicle would highly recommend!… Read Full Review

By Nationwiderepairs

Written on: 23/02/2017

We are really pleased to heat this and appreciate you taking the time to post your review. Thank you.

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★★★★★

“1st class service ”

Written on: 22/02/2017 by Summero175 (1 review written)

First experience of having to make a claim! The guys at Ilkeston were so help full from start to finish. Would definitely recommend. Thank you… Read Full Review

By Nationwiderepairs

Written on: 22/02/2017

Thank you for posting your feedback which the team will really appreciate.

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★★★★★

“Nationwide Ilkeston ”

Written on: 22/02/2017 by ryMcFarland5 (1 review written)

Received my vehicle back to me yesterday after a front end collusion I am extremely happy with all repairs carried out! The customer service at the branch is very professional & friendly what could of been a long process was made quick and easy… Read Full Review

By Nationwiderepairs

Written on: 22/02/2017

We are pleased to hear this! Thank you for posting your feedback which will be shared with the team.

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★★★★★

“New bumper and panel damage”

Written on: 22/02/2017 by Quintin363 (1 review written)

Great job and good communication from the Ilkeston branch Car looks like new … Read Full Review

By Nationwiderepairs

Written on: 22/02/2017

Thank you for posting your comments which will be shared with the team.

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★★★★★

“Nationwide Middlesbrough excellent service”

Written on: 21/02/2017 by CathD1956 (1 review written)

Our car was collected from home for repair by the Middlesbrough branch. Every time they rang me with an update they told me when they would ring me with another update. They always rang when they said they would. They also liaised with the car hire company for us. All staff very friendly and efficient. They took all the stress out if the process. Thank you all for your help… Read Full Review

By Nationwiderepairs

Written on: 22/02/2017

It is always great to hear from customers with their positive feedback, thank you. It is especially good to hear that our team in Middlesbrough managed to make the process a little less stressful for you. Thank you for letting us know.

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★★★★★

“Caring and Helpful team ”

Written on: 21/02/2017 by rebeccaeschle (1 review written)

The service that was provided was at high performance. The staff that helped with my situation were very polite and helpful. I liked how they kept on top of the job and called me frequently for updates on my car, which made me feel that it was in safe hands. When I received my car today the job was effortless as a lot of time went on the repairs. I can't thank them enough for the brilliant job they had done for me… Read Full Review

By Nationwiderepairs

Written on: 22/02/2017

We re so pleased to hear you feedback, thank you. We will forward your kind comments and thanks on to the team in Gateshead.

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★★★★☆

“After a little bump.....”

Written on: 21/02/2017 by Darwins242 (1 review written)

My daughter had a little bump after she ran into the back of someone, then locked herself out of car and broke the window trying to open it to unlock the door. We went to Nationwide Repair centre in Dunfermline who gave us a very reasonable quote, immediately and were happy to keep the car for us securely until parts arrived. We picked it up 3 working days later at 8.30am (just before they officially opened!) so my daughter made it to university classes on time! Excellent, friendly service… Read Full Review

By Nationwiderepairs

Written on: 21/02/2017

Oh dear - your poor daughter! We are pleased to hear you are both pleased with the repairs and appreciate you taking the time to post your feedback. Thank you.

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★★★★★

“Excellent work and customer service”

Written on: 21/02/2017

The work carried out at the Ilkeston repair workshop was carried out quickly and effectively. Nothing was too much trouble - my car was picked up and delivered back, which saved so much hassle (I live 16 miles away), and was returned after a thorough clean both inside and out. It looked as good as new. The only thing I would caution staff against is think before you blurt out personal details across the reception area. There's a fine balance between trying to create a rapport with your… Read Full Review

By Nationwiderepairs

Written on: 21/02/2017

Thank you very much for taking the time to post your feedback. Your comments will be forwarded on to the manager and addressed with the staff. Thank you for raising this issue with us - all feedback is appreciated.

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★☆☆☆☆

“My car was booked into just car clinics in...”

Written on: 20/02/2017 by Moss313 (1 review written)

My car was booked into just car clinics in Peterborough following a crash, they refused to give me a courtesy car for three days costing me £60 in taxi fares just to get to work, which the people I spoke to on the phone didn't seem to care about in the slightest. Whilst the work was being done I was called every other day telling me it would be ready on a certain day (Thursday), thus I booked that day off of work, unpaid, only to be told they had to order some brackets and the car would be… Read Full Review

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★★★★★

“Car in for repair”

Written on: 20/02/2017 by CherylBear (1 review written)

Car went into Nationwide (Brislington, Bristol) following an accident, was contacted quickly by them and booked in. Collected my car from our home, with a courtesy car dropped off, was kept in the loop with text messages from them with repair progress so I never had to call them. Could not fault them, service or repair. Thank You… Read Full Review

By Nationwiderepairs

Written on: 21/02/2017

We are pleased to hear you are happy with your repairs and the service you received. Thank you for posting your review, which will be shared with the team.

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★★★★★

“5 star service ”

Written on: 20/02/2017 by Littlezs229 (1 review written)

Had my vehicle returned to me over the weekend and I'm so pleased with my vehicle repairs it looks as though I have never had a bump. The service from the garage throughout was professional and friendly I will be reccommending… Read Full Review

By Nationwiderepairs

Written on: 20/02/2017

We are so happy you are pleased with your repairs and the service you received. Thank you for posting your review.

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★★★★★

“Top quality workmanship, good value and no time wasted”

Written on: 20/02/2017 by dnMueller473 (1 review written)

A lady rather clumsily reversed her massive 4x4 into my little VW Up crushing the nearside front of the car, which was taken away on a breakdown truck. I was amazed to have the car back, better than new, six days later after a repair by Nationwide in Cheltenham. They phoned every day to say how the repair was going. I could not imaging a more efficient service… Read Full Review

By Nationwiderepairs

Written on: 20/02/2017

Our team in Cheltenham will be very pleased to read you review. Thank you so much for posting your feedback.

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★★★★★

“Great service”

Written on: 19/02/2017 by Charlie_lou (1 review written)

From start to finish I had a great service from the garage. Repair was quicker than I'd expected, and was very thorough. Staff were all friendly and professional, would recommend to family and friends. My only complaint was the courtesy car, as I was told I'd get something similar size to mine, but I was given a tiny car. Would of been fine but trying to wrestle with a baby and a pram in a tiny city car was not easy!… Read Full Review

By Nationwiderepairs

Written on: 20/02/2017

Thank you for providing your feedback and for letting us know you are happy with the service you received and your repair. You do not say who told you that you would receive a similar sized courtesy car but suspect that you may have been misinformed and that this may have been by the insurance representative you initially spoke to. If it was a member of our staff then please accept our apologies for the mis-communication as they should certainly have been aware of the situation. The courtesy car is normally a small vehicle, such as a Corsa, unless you have an insurance policy which specifies a "like for like" vehicle. The majority of insurance policies will only cover you for a small courtesy car due to the cost of the "like for like" policies. Nevertheless we do understand that these small vehicles can be difficult for some and so do try and provide courtesy cars which appeal to as wide a range of customers as possible. We will ensure you comments are forwarded on to the team so that the manager is aware of your concerns. Thank you.

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