Written on: 19/01/2010
This is a pain to own it constantly crashes, loses recordings, loses tv guide now perminently. It is also very noisy even on standby when it is still using more power than my other recorders do when in use.If you do not have one avoid at all cost. If you do give to your worst enemy. (read more)
Written on: 18/01/2010
The most infuriating piece of equipment I have ever owned. Do not under any circumstances buy this piece of rubbish. It is impossible to watch tv through it. It freezes, switches itself of constantly. Topuptv customer services about as much use as a chocolate fireguard!!!!!!!!!!!!!!!! (read more)
Written on: 12/01/2010
When I had to update the software they change the feature on the machine not what I wanted and not what I purchase I am not happy with it and I will not buying any Thomson stuff ever again I had to give it one star but it one star to many (read more)
Written on: 09/01/2010
This is the second Thomson box I have received from topuptv and both have had similar problems Locking up deleting recorded programmes, and the latest, a loud whine continuously.
If sky can use trouble free recordable boxes why can't topuptv. I think I might try Humax?
I suppose it's the old adage You pay your money you take your choice.
What I should have done before purchasing this box is to look at websites like this one (read more)
Written on: 09/01/2010
the worst piece of of equipment i've ever bought. It crashes atleast 3 times a day and can only be rebooted by pulling out the plug from the socket. It often forgets to record things or just deletes a whole series link for no reason. The latest upgrade 5.08 from December has left my box even worse now and it wont recognize the hard drive meaning I cant record, pause or view my library. Does anybody know how to format the drive completely and start from scratch? (read more)
Written on: 08/01/2010
I have had problems in the past, however, the latest software update 5.08 in December was a nightmare, it created absolute havoc with all the features and also used a lot of the hardrive. I have reverted the box back to the previous 4.09 software, the problems have gone and I have got a lot of hardrive space back. (read more)
Written on: 07/01/2010
The box continually freezes, at times it has corrupt recordings, at times it doesn't even bother to record. In the 2 years we've owned it we have had such unreliable service form it. If the hard drive fills up more than 75% the problems increase. (read more)
Written on: 06/01/2010
I bought this box ( 250gb model) about 1 year ago and am now on my 2nd box, it freezes all the time you have to unplug it and start again, the programme guide is RUBBISH you cant set up any recordings because it only shows you about 1 hour ahead .
I have just boxed it back up to take back to the shop as it won't even boot up now.
So please DO NOT buy one of these boxes they are rubbish
Written on: 04/01/2010
I wish when i started having probs with this heap of junk that i had takin it back to where i got it from!
I started havin major probs whith it not recorded what i wanted, then it started crashing, so frustrating, i kept missin episodes of CSI, Numbers, NCIS, The Mentalist, Etc.
Just recently it has got much worse, for some reason by guide has gone and i cant read or delete messages, i keep tryin 2 retune the channels but it stops have way and a message comes up sayin it can't go any... (read more)
Written on: 03/01/2010
load of sh1t - keeps freezing and having to be rebooted. Do not but one under any circumstances. (read more)
Written on: 02/01/2010
Bought the 250gb and it's the WORST piece of equipment I've ever had. It wiped all my recordings on one occasion and I've had to reset to default several times thus also losing my recordings.
Presently it is freezing about every ten minutes (turn off and remove plug to reset) and I have decided that it just has to go.
Would I recommend to friends? ABSOLUTELY NOT!! Unless I wanted to lose them that is. I wish that I had researched more thoroughly before buying. The ease of use and features... (read more)
Written on: 28/12/2009
Constant software issues, don't touch it with a barge pole! (read more)
Written on: 27/12/2009
We have been having problems with our Thomson since we got it - most commonly freezing/crashing and it has never taped Match of the Day! Since the recent automatic update (which is annoying as it now lists all your recordings A-Z rather than in date order) it has been worse than ever - doesn't record anything in the planned recordings and crashes EVERY time you try to delete something. I thought I'd check other people's experiences - seems it's not just us with the problem! Am looking... (read more)
Written on: 27/12/2009
Thompson box seemed ok for a while (lst year) but since the digital changeover its been worse than useless, lulling you into a false sense of security allowing you to record but not playing back, just missed all the Christmas telly. We even changed T.V.s, rooms we watched it in, couch swops and decorated the front room instead of back to watch Xmas t.v. (getting a bit sad now I know!) I think we will have to put our hands in our pockets for another box any suggestions? (read more)
Written on: 23/12/2009
Between different members of our family we purchased 3 of these because they seemed to be such good value, just over the first year and all three of the boxes no longer record and only one is usable in any way. the store we bought them from no longer stocks them as they have proved so unreliable. (read more)
Written on: 18/12/2009
I have had my freeview box for about two years and have had nothing but problems with it. The box freezes frequently and I am constantly having to reboot the system and now its lost all the programmes that I have taped. Have just purchased a Humax which, by all the reviews I have read, is a far superior product. If you have a thomson box, the best thing you can do with it is dump it at your nearest recycling depot. (read more)
Written on: 17/12/2009
Never managed to record anything yet! keeps locking out, keeps telling me there is no hard drive. Pure rubbish. Company should make brasso, only people with brass necks could sell such junk!
Only good point it was cheap. old addage, buy cheap buy twice! (read more)
Written on: 17/12/2009
Had the digital box now for over two years and was bought as a present. Since we got it had endless problems with programmes freezing when you are trying to watch them, chops the end of programmes and automatically shuts down when you are trying to watch something live or pre recorded. Thankfully we have a new box now and can't believe the difference. I certainly wouldn't buy one of these boxes as they are a waste of time !!!! (read more)
Written on: 12/12/2009 by sammyden (1 review written)
I bought a thomson freeview recorder and had it replaced because it was faulty by topuptv not by the store where I purchased it,free of charge and straight to my door.The new unit won,t store recordings,has wiped all of my library and is absolute c**p! I can,t even take it back for a refund because it is not the unit I bought from Asda.I wished I had done research before I bought it.My advise is don,t buy one! (read more)
Written on: 05/12/2009
i bought this about 3 years ago to get Setanta and i have loved it. However, it is getting more and more unreliable - freezing and wiping out ALL programmes that have been recorded. Also, it is a bit noisy even when in standby. I wouldn't ever like to live without a hard disk recorder but wouldn't want to rely on this one to record the England World Cup matches for me! (read more)
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