Unique Phones, Reviews - www.uniquephones.com

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★★★☆☆
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★☆☆☆☆
Unique Phones, www.uniquephones.com

“Unique Phones Charged 6.99 for code never received...”

Written on: 27/07/2009

Unique Phones Charged 6.99 for code never received code. No communication… Read Full Review

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★★★★★
Unique Phones, www.uniquephones.com

“Unique Phones worked flawlessly. BlackBerry storm is...”

Written on: 23/06/2009 by unlocker1 (1 review written)

Unique Phones worked flawlessly. BlackBerry storm is now unlocked!… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“I wish I had read this page before purchasing at...”

Written on: 23/04/2009

I wish I had read this page before purchasing at uniquephones.com. I bought a code & received it but it never worked. The guide on how to use the code for my type of phone was not on their site so i mailed for more information. I did receive several mails back but no one could actually tell me how to use the code correctly.
I eventually got the excuse that my phone is blacklisted (which it is not as I have been using it regularly daily without any problem - even abroad) and that therefor no… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Paid and got the code. However, the code didnt work. I...”

Written on: 22/03/2009 by jdfs (1 review written)

Paid and got the code. However, the code didnt work. I put it in twice and it fully barred my phone. On the site they say they can help if this happens. Ive used thier contact method on the site to try get in touch sevral times but no response or joy. To make it worse they sent me a survey to give feedback with regards to how i felt about the service. This is sevral months down the line now. Ive contacted them again but im not expecting something… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Unique Phones promised 2-5 hours of processing time,...”

Written on: 05/03/2009 by ItsGKtime (1 review written)

Unique Phones promised 2-5 hours of processing time, after 10 (!) days still nothing. They wouldn't respond to and inquiries for a status update. Basically they take your money and disappear… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Unresponsive to queries. Inaccurate about timeframes...”

Written on: 06/01/2009

Unresponsive to queries. Inaccurate about timeframes -- appeared I'd get services within moments, then (after paying) I learnt it would be 24 hours, then (after trying to establish a service ticket) I learnt it might be three or more days. They offer "reviews" on their website, but didn't permit me to see any of the negative reviews. Personally, I don't like doing business with companies that seem dishonest from the start… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Uniquephones have been quick to "process" my payment...”

Written on: 19/12/2008 by oldhoneybee (2 reviews written)

Uniquephones have been quick to "process" my payment but never delivered. After 7 days my order was still being "processed", and one day it mysteriously shown "delivered" but the so-called unlock code was never given to me, neither via text nor via email. I tried to contact them via their so-called real-time, real-person on-line help, via email and even called them (when they had a telephone number), but in vain. The phone rang just once and then cut off. I'm still waiting for my code, but have… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Appears professional but is far from it, after 4 days...”

Written on: 12/12/2008 by Javeasteve (1 review written)

Appears professional but is far from it, after 4 days no communication and order still shown as pending, after 8 days email (tickets) not responded to and still no code or recognition of order. After 10 days still no recognition or service provided. After 12 days refund requested from Paypal and notification to them that this company if not dealing with the situation as well as they should. Can only recommend people DO NOT USE this company… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Paid £22 to have Blackberry unlocked, nothing after...”

Written on: 06/12/2008

Paid £22 to have Blackberry unlocked, nothing after 10 days, no reply to e-mails, no head office, no telephone. How can they have a credable account wilth pay-pal. This company is a fraud.
Got refund through pay-pal. Beware of all unlocking web sites… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“The message on paypal saying you can't get a refund is...”

Written on: 27/11/2008 by ondreiko77 (1 review written)

The message on paypal saying you can't get a refund is actually from unique phones so ignore it. Start a dispute then after 20 days escalate it to a claim and you'll get a refund. I got a refund today after claiming so I'm guessing paypal must have either changed it's policies or unique phones actually went through with something and refunded (unlikely based on the reviews below)… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“It is only ten days since we emailed the order to them...”

Written on: 29/10/2008

It is only ten days since we emailed the order to them and they replied immediately saying the code would be with us within 24 hours. This was not forthcoming and we have emailed them since but have received no reply. From reading the above reviews it is apparent that we will never receive the code nor that Paypal will help to get our money back. I cannot understand why Paypal would deal with Unique Phones knowing that they can't/won't be able protect the customer's money. Unique Phones… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“No code found for my Nokia 6500 side it been 45 days...”

Written on: 03/09/2008

No code found for my Nokia 6500 side it been 45 days and still no code sent to me.
I have sent 3 emails to the service desk for a refund and have not yet received an answer, until I do I do not recommend Unique Phones.com… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Did not deliver any service at all I feel. Have taken...”

Written on: 30/08/2008

Did not deliver any service at all I feel. Have taken money and not refunded it yet it seems. All records of my order and transaction have been removed from thier website (which changes frequently), and as far as I am aware they have not yet responded to my emails. Therefore I do not recommend Unique Phones.com… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“This level of service, or should I say non-service, is...”

Written on: 26/08/2008 by pdhgr (1 review written)

This level of service, or should I say non-service, is totally unacceptable I feel and should not be allowed. I am extremely unhappy - they are quick enough to take their customers' fees but exceedingly slow at delivering what people have paid for if they do so at all - I am still waiting, but am not holding my breath. Any suggestions?… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“I, too, thought I would take it up with Paypal but...”

Written on: 22/08/2008 by Hartford (1 review written)

I, too, thought I would take it up with Paypal but they advise me that an unlock code is a virtual product and although they will pass my comments to Unique they will take no action as is their policy on virtual products. Be warned - your software download or even your airline e-ticket could be treated this way… Read Full Review

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Mrunlock's Response to Hartford's Review

Written on: 22/08/2008

Hartford which Nokia handset were you trying to unlock and which network is it locked to?

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Hartford's Response to Hartford's Review

Written on: 22/08/2008

Nokia 6230i Vodafone and I had it unlocked in 5 mins this afternoon across the counter at a local dealer for 20% more than I paid Unique.

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“They have taken money from my account but not...”

Written on: 09/07/2008 by lottieB (1 review written)

They have taken money from my account but not delivered any service yet it seems. I have e-mailed but so far received no reply that I am aware of. The chances of getting the full refund they promise on their site are looking slim in my opinion. I do not recommend Unique Phones.com. If you want an unlock code I would suggest going to your network provider; it might look more expensive but at least you know who you are dealing with… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“I ordered an unlock in June and 30 days later I am...”

Written on: 07/07/2008 by Nat1 (1 review written)

I ordered an unlock in June and 30 days later I am still waiting for it, they haven't replied to my e-mails yet, I have asked for refund in line with their terms and conditions but no sign of that either… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“The took the money I payed but I personally feel I...”

Written on: 17/06/2008

The took the money I payed but I personally feel I have not received the service I was looking for, I ordered in Feb, money taken and no code provided yet for me, If I look at the oder status it tells me it's been sent and the phone is unlocked in my opinion which is not true therefore I do not recommend uniquephones.. I have sent a lot of emails to UniquePhones.com I feel but I dont seem to be getting anywhere?… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“Paid Apr 27 to unlock a blackberry 8820, got an...”

Written on: 09/05/2008

Paid Apr 27 to unlock a blackberry 8820, got an initial email stating unlock code will come in 12 hours, then 7 days on the order status page. It s been almost 12 days now, and nothing as far as I am concerned. In between all these, I have sent four different emails to their support team without a reply of feedback as far as I am aware too.

I have initiated a claim with paypal. I do not recommend Unique Phones.com… Read Full Review

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☆☆☆☆☆
Unique Phones, www.uniquephones.com

“I do not recommend Unique Phones. They offer a phone...”

Written on: 08/03/2008 by hornet320 (6 reviews written)

I do not recommend Unique Phones. They offer a phone unlocking service, take your money then don't provide an unlock code. I paid my money at the start of January (7 day timescale given) and am still waiting for a code 9+ weeks on. I have sent countless emails and so-called Live support messages, but as far as I am aware I have not yet received a reply… Read Full Review

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