Vivid Seats Reviews - www.vividseats.com

★★★★★
4.6 / 5
91% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

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★★★★★

“Bulls Game Tonight!”

Written on: 10/12/2013 by cjcqas (1 review written)

He got me set up with this fantastic set of seats! It was a very quick process and I had my tickets shortly after. My party of 8 are all excited! IDK how Arsenal came up in our conversation but that was awesome! TOP OF THE LEAGUE! Thanks Nick!… Read Full Review

Cjcqas's Response to cjcqas's Review

Written on: 16/12/2013

Thanks for the follow up!

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★☆☆☆☆

“Bogus Tickets”

Written on: 10/12/2013

I bought seats on line one day before the 12/01/13 Browns- Jaguars game in Cleveland. I waited hours for my ticket information. I had to call twice. When I finally got the information, I had wanted to leave much earlier for the game, only to find out we had to pick up the tickets at a Stub Hub location which was in Cleveland, but not very close to the stadium. We were forced to abandon out tailgating plans. My son picked up the tickets at Stub Hub while my wife and I went to the game… Read Full Review

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★★★★☆

“Customer Service”

Written on: 09/12/2013

I found your website to be very user friendly. That says alot coming from me, a senior citizen, who is not computer savvy. I had a few questions and decided to contact Vivid Tickets. The customer service experience was excellent! The customer service rep was patient, very knowledgeable and answered all of my questions...so completely...that I purchased 3 tickets with him. I will certainly re-visit Vivid Tickets in the future… Read Full Review

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★★★★★

“Quick and easy”

Written on: 09/12/2013

Very friendly!! My order was complete in less than 15 mins!!… Read Full Review

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★★★★★

“Fwiw”

Written on: 08/12/2013 by VSTex (1 review written)

Excellent customers ervice. Found the perfect seats at a great price (comparatively speaking)… Read Full Review

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★★★★★

“MADE OUR DAY!”

Written on: 08/12/2013

I am a single mom so money is tight, however, I really wanted to get my daughter (and me LOL) One Direction Tickets. I tried Ticketmaster but no luck...all the good seats sold. I seached and found you guys. You have an A+ rating with the Better Business Bureau..so I gave it a chance. Then I ran into some trouble with my American Express Gift Card. The advisor was VERY patient in waitng until I sorted that out and she helped me figure out it must have been the exchange from Canadain to… Read Full Review

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★★★★☆

“Great service, wish cheaper prices”

Written on: 08/12/2013

Was wanting to purchase tickets and was a bit worried online since I'm from Canada and it didn't show up a province, only states. Called and he was more than helpful and looked up a bunch of tickets for me and described seating view. Tickets should only be two days hard tickets ( my order can be different than others) but worse comes to worse, I'll have hard copies in my hand if needed to sell… Read Full Review

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★★★★★

“Excellent Service!”

Written on: 08/12/2013

I use Vivid Seats to purchase tickets because I can talk to a live person. When I talk to someone live, they provide me with additional information that is a big help for me when I am choosing which tickets to buy. For example, I took my nieces and great-nieces to see Taylor Swift last March in Charlotte, NC and the ticket sales rep went the extra mile to be sure that I would have a good view of the stage. Also, I bought tickets to see the Maryland Terrapins vs Syracuse Orangemen football game… Read Full Review

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★★★★★

“Fantastic Representative”

Written on: 08/12/2013

I've been using live chat all week and she was my 3rd rep that I chatted with. I purchased 2 tickets to the Winter Classic game to give to my fiance for Christmas. I understood that you stand by having the tickets before the venue date, but I wanted to have my fiance have this on hand for Christmas. When I was messaging other reps they just kept telling me that the estimated ship date is December 25. I know there are no courier companies delivering packages on Christmas Day. I've been… Read Full Review

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★★★★★

“Very Good and Easier than I Thought it Would be”

Written on: 07/12/2013

This was my first time using this service. He was fast and very good at what he does. Thanks Vivid! Sincerely, Tom… Read Full Review

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★★★★★

“Very professional & great customer service. We bought...”

Written on: 07/12/2013

Very professional & great customer service. We bought our tickets last minute & they worked very hard to make certain we had our tickets before our event with little to no hassle at all!… Read Full Review

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★★★★★

“purchased tickets”

Written on: 07/12/2013

He was very professional, helpful and very informative. He answered all my questions. The transaction went smoothly. It was a pleasure to speak with the agent as he was friendly. I would purchase through vivid seats again. This was my second purchase and I was satisfied. … Read Full Review

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★★★★★

“Above and Beyond!!!!”

Written on: 07/12/2013

They are AMAZING!They will do whatever it takes to meet customer expectations. I thought I was out of luck when I ordered my tickets late. I was able to meet Fed Ex on my way to Atlanta and tickets ready to go… Read Full Review

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★★★★☆

“great prices good service”

Written on: 07/12/2013

I couldn't print the first order called and got great service, sloved the problem, I will use you again… Read Full Review

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★★★★★

“The Sales Person was very nice and professional”

Written on: 06/12/2013 by ffffffffffffffff (1 review written)

Good person to deal with I was very satisfied… Read Full Review

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★★★★★

“Honest & helpful!”

Written on: 05/12/2013

This is the second time I've used Vivid. Their website is great, but I did end up speaking to a customer service rep on both occasions anyway, and they were extremely friendly and helpful. They confirmed information for me and made the purchases easy. The first concert I used them for the rep even got me a better price! It can be scary trying to buy tickets online and sometimes it's hard to be sure if it's legitimate. I highly recommend Vivid Seats and will use them again in the future. … Read Full Review

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★★★★★

“Vivid Seats Rocks!”

Written on: 05/12/2013 by csauceda730 (1 review written)

I recently used Vivid Tickets to purchase basketball tickets and had a great experience. I called with a question, and I spoke with a person! Very helpful and courteous, and my tickets are excellent!… Read Full Review

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★☆☆☆☆

“Worst seats!!”

Written on: 01/12/2013

I have been totally ripped off and am furious. I spent $500 and flew from nebraska to San Diego to see the chargers play and I couldn't see the game at all. So disappointing. All the reviews I read said they were great tickets in sect 37 row 1 in plaza and what a complete lie. People are walking in front of you the whole time. When anyone stands up at all you can't see. It was a complete waste of money and ruined my anniversary with my husband… Read Full Review

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★★★★★

“Melinda De Jesus is awesome!!”

Written on: 28/11/2013

She was so great helping me and sending out my tickets:) I so appreciated her help!! She didn't get frustrated with me not knowing what was going on with my email!! Thank you for her… Read Full Review

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★☆☆☆☆

“Greedy bad people”

Written on: 23/11/2013

these guys are probably representative of all ticket brokers, but I have never seen fees like these. $60 dollar service charge per ticket and 15 bucks on top of that to mailout two tix. In the end I was paying almost 150 bucks in service charges for two tix priced at $250 each. Flipping recouculous!! Blown away by this. American greed at its finest. Over it… Read Full Review

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