Written on: 08/10/2008 by janieduffy (1 review written)
I was made very welcome in Emma Roy and was treated exceptionally well. I received top class service when trying on gowns. I really believe that the staff in this shop make every effort to afford time and high class service to customers. The selection and quality of bridal gowns and bridesmaid gowns was excellent and the fitting service also had many positive attributes. I found the prices very reasonable.
I loved my Maggie Sottero dress and enjoyed the service that I received from the staff... (read more)
Written on: 23/09/2008 by JEWEL OF THE SEA (1 review written)
Brilliant service, everyone was lovely and friendly. I chose my gown on a Maggie Sottero designer day. Which means I was the first to see the 2009 collection, which is not even advertised on the web until January2009. The selection of gowns was just amazing.!!!! Staff were very knowledgeable and helped me to find my perfect dream dress. I am quite slim a size 6 to 8 and this was the first shop that had several dresses in my size to try on. (read more)
Written on: 01/08/2008
I only had 5 months before my wedding, and went into Emma Roy without an appointment. Having heard from other shops I didn't have enough time, I was a bit apprehensive, as I had heard Emma Roy were quite upmarket.
Within minutes of arriving I was made to feel very welcome. I had a good chat with a sales assistant, who made me feel very at ease and not at all silly for not having lots of time. She helped me pick a few of their many beautiful dresses, and helped me try them on. Another... (read more)
Written on: 25/07/2008 by nevada (1 review written)
I found the best and biggest selection of wedding gowns in Emma Roy, I thought it would be really expensive, but i found my dream dress at a fantastic price, I have read some of the reveiws of disatisfied girls, but i can honestly say i had a fantastic experience. i was late for my fitting and thought i would have to re schedule my appointment, but they fitted me in without a long wait. They press your dress and make sure you inspect it b4 leaving to make sure your happy. I wish i could do... (read more)
Written on: 08/07/2008
I love Maggie gowns, the fit is fantastic! Emma Roy, Edinburgh had the best selection. I ended up with the gown called Fleur, stunning. or so everyone commented on my wedding day. It was really different, one of the sales girls picked it out for me so thank you for making my day! The fitter was fab! I enjoyed the Emma Roy experience and have no hesitation in recommending them to all you brides to be out there. (read more)
Written on: 28/06/2008
Staff selling dresses at Emma Roy are very friendly but I feel after sales treatment is awful. I found it virtually impossible to get dress fitting appointments that were suitable for me so i had to take dresses elsewhere. Can't believe they only do fittings Monday - Friday. Even though I had spent a lot of money in the shop (3 bridesmaids dresses and my gown) I feel the customer service was disappointing. (read more)
Written on: 18/06/2008 by mr32 (1 review written)
My future daughter in law and myself went into Emma Roy to discuss bridal and bridesmaid dresses but I thought the attitude of some members of staff was shocking and left us feeling totally discouraged when it should have been an exciting time for my daughter in law to be, needless to say we won't be going back. (read more)
Written on: 11/06/2008 by lily521
My wedding day was the best day of my life. The service from Emma Roy was ABOVE AND BEYOND. I had a wonderful experience from all the girls.
Including the receptionist.
I received a booklet explaining how to book a fitting and what I needed was clearly stated by her on the day I bought my gown. Do not go any where else girls. Their gowns are the nicest collection you will find. Their service for me was second to none. (read more)
Written on: 10/06/2008 by L88 (1 review written)
I called to check if my dress was in on 20th May as I had been told it should be in then and the lady on the phone was very very rude, her attitude and tone was awful, I really felt like hanging up the phone.
She started off telling me that it takes 5-6months for any dress to come in, even although I told her that I was advised May and my wedding would be over in 5-6months!! Eventually she asked my name 'Again' and checked the computer to tell me your dress is actually in, we have sent... (read more)
Written on: 09/06/2008 by sally ward
Totally Amazing!!! Stock of wedding dresses fantastic, I had four months to organise my wedding and all the other bridal salons said I was too late, Emma Roy fitted me out with an amazing gown and I had a one day fitting, how good is that!!! Cannot find fault with service or kindness shown by all staff. Will miss our chats and the glasses of wine. (read more)
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