Written on: 08/02/2010 by susan d (1 review written)
excellent service ,excellent service my lovely dress and bridsmaid dresses help made my day perfect thank you (read more)
Written on: 02/02/2010
I purchased my 4 bridesmaids dresses there 17 years ago and thought they had a great service then. I went back there on sunday as they were having a sale and i am renewing my vows this year.....the service was excellent. The shop was exceptionally busy but the staff were so obliging even for me who didnt have any idea what i was looking for. I went back yesterday and bought a dress which was a complete bargain £500 reduced to £50, it was love at first sight and how could I refuse a bargain... (read more)
Written on: 16/11/2009
I love the decor! I love the ethos! For me they are the place to be the biggeat selection of the most beautiful gowns.
Buy with confidence they will price match any gown within 14 days of purchase!!
I would recommend them to any one.
Ask for Ruth she just gives the best advise ever!!
Honestly do not buy before you have visited this shop and seen what is on offer. (read more)
Written on: 20/10/2009
I LOVE Emma Roy, I was there twice last year as a bridesmaid and this year finally it was my turn to be a bride! I had so much fun choosing my dress and the girl helping me was really genuine and friendly and really helped me visualize my big day. The selection of dresses is by far the best in Edinburgh and the prices were suprisingly reasonable (I think they price match too but I don't think it's necessary). I returned with all my six bridesmaids too, as much as I love my girls I know that... (read more)
Written on: 19/10/2009
I was shopping with my sister-in-law and having had my own wedding 3 years previous am a wedding dress shopping veteran. The staff were unhelpful, and the rather larger lady kept using the same condesending phrases to each bride in ear shot of the other brides.
It didnt feel special as squeezing brides into the same floor space was intimading and impersonnal.
There was a large variety of dresses however the prices were on the expensive side. The sales assistant kept commenting on that we... (read more)
Written on: 07/10/2009
I only have good things to say about Emma Roy! I went on an ex-sample sale day, the shop was understandably busy but the assisstants did their utmost to help everyone, they gave advice and suggestions which were hugely helpfull. As someone who as never considered what kind of dress I wanted they were an essential part of my decision process. The camaraderie between brides was brilliant and everyone helped each other. I got a gorgeous ex- sample dress which looks like it's only been tried on... (read more)
Written on: 04/09/2009
Fantastic experiance from beginning to end. Selection of wedding dresses amazing. Emma Roy staff were fantastic. She found me an out of this world dress for my budget of £500.00 it was an ex sample dress. I had my wedding three weeks ago and wish I could relive the day over and over! Thank-you to all the girls at Emma Roy for making my dream wedding come true. We do not all have a fortune to spend! and I was so glad the girls where down to earth and accepted I had a budget to stick to. ... (read more)
Written on: 11/08/2009 by BRIDEZILLA09 (1 review written)
I loved Emma Roy! They had the biggest and most diverse range of dresses by far, and the interior was stunning in comparison to alot of the other places I'd been to! I wasn't expecting to be helped by an assistant but I'm so glad I was, she was so helpful given I was completely clueless about what I wanted and bombarded the poor girl with about a million style codes! She was completely honest and instantly told me what style I'd suit - and in the end actually picked my dress! I couldn't... (read more)
Written on: 10/08/2009
On our visit to the Emma Roy shop of Saturday, despite having made an appointment and requesting a specific dress, which we were assured was in stock - we were treated very disrespectfully. The dress was not available and had been discontinued - but the shop did not inform us of this prior to the visit. The changing rooms were appaling to say the least and the assistant allocated to us was a total waste of space. To have to come out into the main area of the shop along with five other... (read more)
Written on: 08/08/2009
A very nervous bride to be arrived at Emma Roy Bridal Edinburgh for an appoimtment and was directed downstairs to be directed to the rows of dresses and told to "rake" She asked to see a particular design, which at the time of booking the appointment was told they had, only now to be told it was discontinued. The assistant offerred no suggestions as to sytle which would suit, height, shape and colouring. One of the styles we chose to try was a size 8 and the assistant told her there is no... (read more)
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