I ordered a subscription that includes calobartia with Netflix. Half a month passes and they are charged plus for a standard subscription. The support replied that it had to be canceled manually and now the money cannot be returned. Information about what needs to be canceled was not covered anywhere on the website. I like setanta, but this situation was honestly disappointing. I hope you will correct this defect, and a reminder to other users on how not to get burned.

worst support ever they enabled auto-renew of subcription by default I did not use any feature and asked for refund but they refused.

Not a good customer experience. Thx for nothing. Really bad experience won't recommend Setanta Sport to anyone. Rips people off

The list goes on! I am 17 year old boy from Ireland, I subscribed to a supposed one month subcscription only to watch the UFC on December 12th for a total of €25. Unknown to me I was subscribing for 2 months as it is the minimum subscription offer but when I subscribe I only have to pay for the first month and I am only told about the 1 month. I notice after the month is up I still have the channels I subscribed for then I continue to notice a further €25 coming out of my bank account totalling to paying setanta €50. I ring to try sort this out and explain about how I was completely mislead and would like my money back as they pretty much hid a very very important piece of information stating the minimum subscription is 2 months. I get absolutely no co-operation and am told it was my fault and nothing got to do with them, I don't get my money back but the subcscription is cancelled. Overall, setanta completely mislead me into subscribing for a total of €50 for 2 months, I am absolutely disgusted with this service and certainly will never be dealing with such a broadcaster ever again and will certainly be advising my friends and family to stay well away aswell. Do not opt for setanta, you will be robbed of your money! Would have given zero star rating if that was possible, absolutely disgraceful service.

Setanta promotes a live NRL coverage and then replay a game from a previous round. Pathetic.

The language barrier in my example was terrible and the lady constantly interrupted my questions. I'd honestly rather the automated foxtel model.

I have had a terrible experience with Setanta. Cancelling your subscription is in my opinion deliberately difficult and awkward. Having spoken to customer service and cancelled my subscription (which was confirmed on the phone)I am still being charged on my credit card 4 months later.

The picture quality is attrocious, especially on fast moving scenes. Watching football is like trying to watch a 1980's computer game through a dirty window. Setanta Sports is not worth the subscription - it would be painful to watch even if it was free.

great company they offer setanta sports1 to every one not like sky with sky sports plus you get loads of sports for not much money.

Dreadful! Signed up for Setanta for Chelsea match but did not receive signal. After at least 2 hours on the phone, 6 customer service agents, still no joy and they were disputing giving a refund.

Setanta Sports is an absolutely shocking experience from start to finish. Terrible customer service & sub standard picture quality AVOID

Only premium sports channel available on Freeview, so if you want to watch some premiership football etc, its the only choice! I enjoy Setanta sports but wish I could get Sky sports instead. There was a plan to offer it on Freeview but that has been cancelled.
So we are stuck with Setanta; its not bad, but picture quality is very poor.

I would strongly advise people to have nothing to do with Setanta Sports as in my opinion it should not be allowed to trade in the manner that it is. Having paid by debit card it seems to think that it has the right to take money out of you account at will then makes up the policy for payments to suit. One person told me it was one month in advance another two months and even when I cancelled they continued to take money. There is no customer service department, once you key in the customer service department into your telephone it cuts you off. My advice save yourself alot of grief and have nothing to do with them. I am still waiting for my money back but am not hopeful!