written by KeithRussell on 19/05/2021
I've been using this company for about five years, and their hampers are always fantastic. I can happily send presents to far-flung relatives, knowing that they would be just as good as the picture. Still prompt service and responses to queries. Actual hampers are much superior to the regular large department store hampers in terms of quality, value, and personalization. I would strongly suggest it.
written by AmariPage403 on 12/04/2015
Placed order on the 1st April to be delivered on the Friday by Royal Mail who apparently do not deliver on Bank holidays or weekends, Hampergifts emailed me to offer the Thursday delivery without explaining the reason, tried to contact them when the order wasn't delivered but they were closed throughout the Easter holidays even though they sell hampers. They contacted me on the Tuesdays to ask if I wanted the order delivered, I did and it arrived the next day, 7 days after the order was placed. As for the chocolate, NOT a great quality. I contacted them in regards to their communications skills.
written by Timmonslb263 on 25/01/2015
I received the golden tower delux as a gift. Whilst the packaging was impressive the contents inside were nothing but awful. I would estimate that the contents inside would cost approximately 10 pounds, if that. Poor quality chocolates which had already started to get a white glaze as if they were years old. The flapjack said use by March 2015 (whilst the label on the outside packaging said use by May 2015). The boxes themselves although looking good also smelt damp. You could easily buy the boxes and ribbon yourself and fill them with luxurious items rather than the rubbish provided here.
written by on 19/12/2013
For Christmas we ordered a luxury food tower as a special thank you for a friend who has helped us out in very difficult family circumstances. We were disappointed when it transpired a much smaller hamper had arrived for them. Although this was a mistake made by hampergifts, we called the company straightaway and they were very professional, polite and apologetic and sent the right gift as a priority. Mistakes do sometimes happen and it was refreshing to deal with a company which genuinely seems to care about the customer. Now the right hamper has arrived our friend is delighted!
written by on 27/11/2013
received on the day required, looks gorgeous, cannot open as it is a gift for someone, hope my husband had made a note so that he can treat me in the future.Would describe this as a fantastic frivolous gift
written by R.WaldenWoods on 27/11/2013
My Christmas Surprise hamper arrived safely (am) today. You have exceeded my expectations in every way. Your web site is the easiest to navigate, exceptional quality which extends through to the product. The hamper looks to be very good value for the money and it will make a superb gift for my partners son and wife. The teddy will be for their little girl. Thanks also for the "easy" to use tracking system, which I think is a valuable tool for us customers. Well done all round and a big "Thank You"
written by nannybright on 19/10/2013
Hi Just wanted to thank you for the lovely chocolate hamper that our son, daughter-in-law and grand-daughter in Australia, organised for grand-dad for his birthday.This is the third parcel we have been lucky enough to receive from your company, previous ones being the wine carrier and the Jade tower and the glass jewellery box. Everything is so beautifully packaged and excellent delivery with them all arriving the correct day. Shame we can't use your service in reverse as we would love them to receive something as beautiful. Have read your impressive reviews and thought you might like one from a recipient. Once again many thanks - Mum and Dad in Gloucestershire
written by Scooter22 on 26/07/2013
I just wanted to let you know how thrilled my Mum was with her cookies and cake tower. I was struggling to find a novel present for her 80th birthday and your tower turned out to be the perfect gift. It was so beautifully presented that she didnt want to open it! Your service was impeccable too, thank you so much. Sarah France
written by on 21/07/2013
I ordered a tower hamper and was very pleased with it when it arrived. Beautifully presented and arrived on the date requested. Everyone was amazed with the hamper and I have re-ordered on another occasion and received the same excellent service.
written by on 20/07/2013
The website is very easy to use and intuitive. What i really like is that at every step in hte process you are sent a mail to let you know what is happenning, so no guesswork. The staff are very attentive and get back to you on queries very fast. Thanks again. Alex.
written by IanHall13 on 19/07/2013
Excellent product, very fast delivery and great customer service. What more do you need to know!
written by nbarratt1234 on 19/07/2013
The gift is great, but based on the picture we were hoping it to be bigger than it was. When we saw it we were a little disappointed that it wasn't bigger with more boxes. That being said it was still a lovely idea and fairly reasonably priced.
Written on: 19/07/2013
Dear Customer,
Thank you so much for your feedback!
We are very glad to hear that you liked the gift tower and entirely understand if you thought it may have been taller... it's hard to judge with just a photo!
We have now added the total height of each gift tower, along with the number of gift boxes, on all product description pages so customers can know exactly what to expect.
Many thanks again for your extremely valuable feedback, and we hope to see you again soon at Hampergifts!
Kind regards,
Hampergifts Customer Care
written by on 18/07/2013
from website to delivery, can't find fault. website easy to use, pricing structure easy to use, ordering could not be easier, delivery on time no bother easy to track. hamper/gift excellent value, loads of choice, very happy. ideal gift for the ward I was on, staff can share and pass around the departments within the ward. Staff were wonderful want to thank them all. I loved this special idea works well for me. what a marvelous idea as not everyone likes biscuits or chocolates great way to please everybody. there was nothing I did not like.
written by on 18/07/2013
Mmmmmmmmmm chocolates to die for, chocolate heaven, each box full of surprises, the best chocolate diet I have ever known, I tell the world about Hamper Gifts and if anyone wants to go to choccy heaven your company is the direction I send them in. Keep going and even when I leave this mortal earth I want them delivered to me in heaven. I have spoken with the chocolate angel and she will deliver.........!!! Have a collection of your miniature toys all watching me eat your delicious chocolates. Dark chocolate, milk chocolate, white chocolate. Love love love them When I go to the website I head for the chocolate towers, beautifully described, beautifully displayed and always find what I an looking for. My mother gets a tower for her birthday, for Christmas, for Mother's Day and any other occasion that I can think of. Any complaints only would like the postage and packing to be cheaper. I love your company and your quality and every box is a new discovery. I LOVE HAMPER GIFTS give me more more more more. So more new tower colours please, always sending them........
written by Prodi on 18/07/2013
Was easy to order abroad (finland) and payment and delivery worked , will use this site again and recomend to friends
written by Tinystar on 18/07/2013
My best friend asked me not to buy anything for her wedding because they have everything in their household. So I thought I will give them a hamper as I didn't want to go empty handed. This tower looked stylish. The sweet and savoury flavours gave enough variety for both my friend and her new hubby. I got it delivered to my eork address and my colleague told me she will order one for her granny for xmas too. Best choice ever.
written by Nicola.garforth on 18/07/2013
I was really impressed with the quality and standard of the hamper.. I purchased this for a charity raffle and was greatfully recieved.
written by mchall on 18/07/2013
I purchased the hamper as a gift fro a friend who I did not realise had moved. On discovering the error I simply e-mailed hampergifts who contacted the local delivery depot and arranged for re-delivery to the correct address, sending me e-mail confirmation. The hamper was full of quality products and thoughtfully put together, my friend was full of praise. Overall excellent quality and service, I would recommend hampergifts to anyone.
written by Kathryn123 on 18/07/2013
I recently purchased the Luxury Picnic Hamper and what a fantastic hamper. The products inside were beautiful, unfortunately I had to give the hamper away as i purchase it for prize draw, it was loved by everyone, i really wanted to keep it for myself! We received an overwhelming amount for entries for the competition and the wonderful picnic hamper took centre stage at our event. When the product arrived is was well packed to avoid any damage and arrive on time with no delays. Brilliant service, i will recommend Hampergift.co.uk to everyone and no doubt use them again over the Christmas period for gifts and more prize draws.
written by on 18/07/2013
The ordering was very easy, with clear step by step completion. It was helpful to be able to select the date of delivery. The receipitent was very happy and said it was the best hamper they had ever received! Thank you,
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As rated by our community of reviewers
Hampergifts's Response to Scooter22's Review
Written on: 31/07/2013
Thank you so much for your valuable feedback, we are thrilled to hear the Cookies & Cake tower went down well!
We hope to see you back soon.
Best wishes,
Hampergifts Support