Girls of Elegance Reviews - www.girlsofelegance.co.uk

★★★★☆
4.2 / 5
88
81% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Girls of Elegance - www.girlsofelegance.co.uk - Ask a question now

Media Gallery for Girls of Elegance - www.girlsofelegance.co.uk

Girls of Elegance - www.girlsofelegance.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Excellent Customer Service”

Written on: 05/05/2013 by AW1959 (1 review written)

After months of trailing around the shops to find a perfect pair of shoes to wear to a friends wedding I came across Girls Of Elegance via a google search... They have the largest selection imaginable and after ordering 3 different pairs of shoes (as I couldn't decide which ones) they were delivered to me within a matter of days !! I then called their number and explained that I would be returning 2 pairs after deciding which ones to keep and was told that this was fine and I would be refunded… Read Full Review

Goemanagement's Response to AW1959's Review

Written on: 12/05/2013

Thank you for taking the time to post such a positive review for us.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Lovely dresses”

Written on: 15/02/2013

When the bridesmaid dresses that I had been coveting vanished from their website due to the new range appearing, I was worried! But I needn't have been! I called them up and they were super helpful. They were still able to order the dresses from the older range for me and even gave me a discount. When one of my dresses came with a mark on they replaced it quickly. The team are always helpful and friendly on the phone or by email. My only negative is that the phone number is expensive from a… Read Full Review

Report this review
★★★★★

“Saved the day!”

Written on: 07/02/2013 by herts_gal (1 review written)

We had a nightmare dilemma where we urgently needed two bridesmaid dresses with a wide variation between sizes. I spoke to [name removed] after seeing the lovely dresses online and [name removed]'s service was exceptional. She committed to sending out two dresses in the sizes we needed and in time for the wedding (we had a week!). The dresses arrived as promised by [name removed] and were lovely. It was a shame that we didnt use them in the end but we had them there should we need them… Read Full Review

Report this review
★☆☆☆☆

“Not worth the hassle!”

Written on: 27/12/2012

I purchased 4 dresses and 4 pairs of shoes in September and was quoted up to 6 weeks for delivery. The order took 8 weeks to arrive (payment was taken in September). No contact or apology was made by G of E during my 8 week wait. When I finally received the dresses and shoes the sizes came up far smaller than quoted and had to be returned. I returned the dresses by courier 2 days after I had received them and G of E confirmed receipt on 26 Nov and advised me I would receive a refund within… Read Full Review

Report this review
★★★★★

“Fab product and customer service”

Written on: 25/10/2012 by susieq30 (1 review written)

I called GofE at around 4pm yesterday needing some shoes the next day for a dress fitting. I didn't even really know which shoes I wanted but I was talked through a few pairs in the style I was after. They had my size in stock in most styles so I had plenty to choose from. My shoes arrived at 10am today in plenty of time for my fitting. The are just what I was after and fit perfectly. Would highly recommend this company for any of your wedding needs :-)… Read Full Review

Report this review
★★☆☆☆

“Terrible after sales service”

Written on: 26/09/2012 by onlymeonlyme (1 review written)

They had a great range and offered a good dyeing service. The lady that i initially spoke to before placing my order was very helpful. Sadly the shoes i ordered did not fit, so i returned them for a replacement. The money for the replacement shoes was taken immediately ( over 3 weeks ago)but still no sign of the shoes, when i phoned, i was told they would be here within 2 working days, 4 days later still no sign, i called and they said another 2 working days (heard that before), the shoes i… Read Full Review

Report this review
★★★★★

“What a Range!!!”

Written on: 27/08/2012 by THare (1 review written)

Visited Girls of Elegance showroom on 24th August 2012- not only were they helpful on the phone and put my mind at rest that they would be able to help me when i arrived at their showroom from start to finish anything we needed ie different sizes to try on the different size bridesmaids etc, see what looked best as in length etc it wasnt a problem - no moans no groans - they thought ahead before wed asked for a different size Jan was there to help us and was on it immediately, she made us feel… Read Full Review

Report this review
★★★★★

“Fantastic Customer Service! ”

Written on: 03/08/2012

Would definitely purchase from Girls of elegance again. Visited the website when I was looking for Wedding shoes, and the website is the best I had visited, after looking through many different ones. The shoes I wanted were quite specific, so it was great to see such a range, and with so much detail about heel height, colour, material, and with really clear pictures. It was also great to see so many shoes available in my size! as many other websites were sold out of 5 and 5 & 1/2 sizes in all… Read Full Review

Report this review
★★★★★

“Beautiful shoes, great quality & fast delivery!”

Written on: 22/06/2012 by Abbie11111 (1 review written)

Best shoes I've ever bought- and they were in the sale!… Read Full Review

Report this review
★★★★★

“Benjamin Adams "Astor" shoes - WOW!!”

Written on: 20/06/2012 by JoPowell (1 review written)

A huge thankyou to Girls of Elegance for making me your happiest ever customer! These shoes are breath-taking and even better for real than in your adverts and photographs. Unbelievably, they even catch the light and sparkle in the dark. The communication from Girls of Elegance (especially Sarah Harvey) has been exceptional with all queries answered in a highly professional manner. I have no hesitation in recommending your company, and to anyone considering such an extravagant purchase I say… Read Full Review

Report this review
★★★★★

“Fab Glam Dress”

Written on: 19/06/2012 by Emmazzz (1 review written)

Ordered a pale blue polka dot dress via Amazon and for the price I wasn't expecting a great deal to be honest but boy was I surprised!! The dress arrived within 24 hours and it was just as pictured. The fit was really good and generous enough in the chest as I often find cotton dresses are a little tight around my chest area and the style of the cap sleeves was great too as often the are a bit tight and constricting too when the fabric has no give in it. The colour and fabric were very pretty… Read Full Review

Report this review
★★★★★

“Wedding Shoes to die for!!!!”

Written on: 18/06/2012 by mariexx (1 review written)

I searched loads of shops for the right pair of shoes to go with my wedding dress and couldn't find any that were quite right.... I searched the internet as a last resort because I like to try on before I buy shoes, and found Girls of Elegance. There was so many to choose from, and I ended up purchasing 3 pairs. I loved 2 of the pairs and couldn't decide between them so ended up keeping them both, but I wanted to return 1 pair as they were slightly small. I emailed the sales team and was… Read Full Review

Report this review
★★★★★

“Speedy delivery and great service!”

Written on: 07/06/2012 by KimberleyJMadden (1 review written)

I am so delighted and impressed with Girls of Elegance. They have been helpful and patient with all my queries and the customer service is brilliant. I ordered my wedding shoes with them and requested delivery for within 3 working days. I couldn't believe it when they were at my door the next day (within 24 hours!). To top everything off the shoes are a perfect fit, just what I wanted and the description was excellent. I wear a size 9 so it can often be hard to find beautiful shoes in my size… Read Full Review

Report this review
★★★★★

“thumbs up!”

Written on: 04/04/2012 by bellamora (1 review written)

I purchased some shoes for my wedding. They came quickly, well packed, absolutely beautiful! They look even better in person than on the website and they're very good quality. Definitely good value for money. The selection is very good and caters to all needs, even to women with small feet, like me. Thank you for helping me have a wonderful wedding day… Read Full Review

Report this review
★★★★★

“couldnt ask for more”

Written on: 29/01/2012 by amy-grove (1 review written)

I was a little nervous of ordering my wedding shoes as i hadnt used the website before and had seen some not so good reviews. however, the shoes were much cheaper than in the shops to i dicided to give them a go. I got 10% off at checkout and my shoes arrived within one week. the shoes are beautiful and i will be ordering my bridesmaids dresses too. happy days. highly recomended… Read Full Review

Report this review
★★★★★

“I ordered this product on the Friday and expected to...”

Written on: 19/08/2011

I ordered this product on the Friday and expected to wait 7-10 days for delivery as estimated but received it by Tuesday! I am so happy with the dress! I am getting married in a few months and have been looking for the perfect bridesmaid dress and I found it! The quality is perfect! I would definately recommend anyone to purchase from Girls of Elegance!… Read Full Review

Report this review
★☆☆☆☆

“I was silly enough to believe the price match that...”

Written on: 09/05/2011

I was silly enough to believe the price match that this site offered and it turned out not to be so… Read Full Review

Report this review
★★★★★

“I pre-ordered some Filippa Scott wedding shoes, that...”

Written on: 31/03/2011

I pre-ordered some Filippa Scott wedding shoes, that were not available to purchase until beginning of March. GoE were expecting to receive them on 2nd March and I got them just a few days later! Excellent. The shoes were perfect, worth waiting for! I returned them with a colour swatch for dyeing and received them back today. Was advised that it could take up to 3 weeks for the shoes to dye and I got them back well within this time-frame. The shoes are gorgeous beyond belief! They dyeing… Read Full Review

Report this review
★★★★★

“The estimated delivery was 7-10 days they arrived 52...”

Written on: 02/11/2010

The estimated delivery was 7-10 days they arrived 52 hours after I ordered them , free delivery, well made great quality and 10 percent of I paid 126 pounds for 2 50's style dresses in good quality royal blue satin , both maids love them , I'm very happy indeed… Read Full Review

Report this review
★★★★★

“excellant customer service and quality of dresses....”

Written on: 07/09/2010

excellant customer service and quality of dresses. very pleased with purchases… Read Full Review

Report this review
overview