Girls of Elegance Reviews - www.girlsofelegance.co.uk

★★★★☆
4.3 / 5
83% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great service!”

Written on: 07/10/2013 by FilippaD (1 review written)

Great staff with wonderful service! Very helpful and easy to get a hold. Since I live in Sweden they where very kind and measured the shoes for me, so that the size would be okay. All though they mistakenly sent me two right shoes they're very polite and quick to get me a new pair! I mean we can all male mistakes.. It's the handeling of the situation that counts. Thumbs up! :-) … Read Full Review

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★★★★★

“Excellent Service”

Written on: 02/10/2013

I purchased my wedding shoes online. I was called from a friendly member of staff to advise me that my shoes would take 10 days to arrive due to high demand. I had my dress fitting within this time. The staff could not have been any more pleasant and helpful and made sure my shoes arrived before my dress fitting. Will most certainly be recommending this company… Read Full Review

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★★★★★

“Excellent company, super service”

Written on: 23/09/2013

I purchased my veil, tiara and wedding shoes and I received excellent service from the staff, I then placed an order over the phone for one of my bridesmaid dresses on Friday and I received excellent service again over the phone and speedy delivery as I received it today and it's lovely. They make you feel at ease when trying on dresses and dont rush you and I didn't feel pressured into buying anything. Will definitely recommend… Read Full Review

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★★★★★

“Friendly professional service ”

Written on: 18/09/2013

Faultless service provided by the staff at 'girls of elegance' from day one, I went to their showroom open day in August and the hardest decision I had To make was which of the beautiful dressss to buy, they were all perfect as bridesmaid Dresses and also as prom dresses.... Well made from beautiful fabric,and very purse friendly, the staff were friendly And helpful answering all my questions. I left there a very happy bride to be, After I ordered more dresses online and found that service… Read Full Review

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★★★★★

“Fantastic, Affordable and Friendly ”

Written on: 16/09/2013

Fantastic service, and I was able to use the online chat service which made my purchase quicker and easier. The protectors arrived very quickly and were exactly as described. I will be getting all of my bridesmaids dresses from here, as they look stunning and very affordable… Read Full Review

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★★★★★

“Fantastic service and great products.”

Written on: 10/09/2013 by Aaaaaaa12344 (1 review written)

The service at girls of elegance has been utterly fantastic from start to finish. Just want to say thank you to all the staff. Not only has the service being fantastic the products have also been great too. They really care about the products and service they deliver. The shoes came so beautifully packaged and protected. I would definetly recomend. Thank you… Read Full Review

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★★★★★

“Perfect transaction from start to finish!”

Written on: 31/07/2013 by RachaelM1 (1 review written)

I don't often bother to write reviews but the service I received from Girls of Elegance has been that outstanding that I feel obliged to tell the world! I ordered a pair of wedding shoes from them online, they arrived the wrong sixe, but I must admit it was totally my own fault.. Silly me put the wrong size! The ladies there were extremely understanding and the shoes were accepted back and I had a replacement pair sent out to me in days. As for the shoes themselves I wish the pictures of them… Read Full Review

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★★★★★

“Fantastic ”

Written on: 31/07/2013 by Mrssloc (1 review written)

Girls of elegance are a fantastic company and really took the stress out of bridesmaid dress shopping for me :) The website was fantastic easy to use making it quick (well as quick as it can be with 3 fussy bridesmaids) and easy to select the perfect dresses and accessories for the big day. Very reasonably priced Quick delivery Fantastic customer service after speaking to them directly I was made to feel like they were really interested in my ideas and wanted to help in anyway they could. I… Read Full Review

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★★★★★

“SO DELIGHTED!”

Written on: 09/07/2013 by KAF1958 (1 review written)

I cannot praise Girls of Elegance highly enough. After several weeks, emails, advice(and orders)todays package arrived with yet another 3 pairs on board and Yes! I've now got new shoes! Perfect fit and they look stunning. I'd highly recommend them to anyone out there who may have doubts about online ordering. Their selection is brilliant, customer service, unfailing and advice invaluable. How they put up with me for the past goodness knows how many weeks, I'll never fathom. If like me, you have… Read Full Review

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★★★★★

“Fantastic Fantastic Fatntastic!!!”

Written on: 22/05/2013

My Fiance (now Wife) ordered our bridesmaid dresses from Girls of Elegance. Delivered in plenty of time for our wedding in April. Not only were they good value for money but the quality was amazing and our four bridesmaids looked stunning in the fuschia Pink Rose Style dresses. We also had the option to purchase Rainbow club shoes and have them dyed to match the girls dresses which we took advantage of as the dyeing service was free, and they matched perfectly with the dresses. I would not… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 05/05/2013 by AW1959 (1 review written)

After months of trailing around the shops to find a perfect pair of shoes to wear to a friends wedding I came across Girls Of Elegance via a google search... They have the largest selection imaginable and after ordering 3 different pairs of shoes (as I couldn't decide which ones) they were delivered to me within a matter of days !! I then called their number and explained that I would be returning 2 pairs after deciding which ones to keep and was told that this was fine and I would be refunded… Read Full Review

Goemanagement's Response to AW1959's Review

Written on: 12/05/2013

Thank you for taking the time to post such a positive review for us.

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★★★★★

“Lovely dresses”

Written on: 15/02/2013

When the bridesmaid dresses that I had been coveting vanished from their website due to the new range appearing, I was worried! But I needn't have been! I called them up and they were super helpful. They were still able to order the dresses from the older range for me and even gave me a discount. When one of my dresses came with a mark on they replaced it quickly. The team are always helpful and friendly on the phone or by email. My only negative is that the phone number is expensive from a… Read Full Review

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★★★★★

“Saved the day!”

Written on: 07/02/2013 by herts_gal (1 review written)

We had a nightmare dilemma where we urgently needed two bridesmaid dresses with a wide variation between sizes. I spoke to [name removed] after seeing the lovely dresses online and [name removed]'s service was exceptional. She committed to sending out two dresses in the sizes we needed and in time for the wedding (we had a week!). The dresses arrived as promised by [name removed] and were lovely. It was a shame that we didnt use them in the end but we had them there should we need them… Read Full Review

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★☆☆☆☆

“Not worth the hassle!”

Written on: 27/12/2012

I purchased 4 dresses and 4 pairs of shoes in September and was quoted up to 6 weeks for delivery. The order took 8 weeks to arrive (payment was taken in September). No contact or apology was made by G of E during my 8 week wait. When I finally received the dresses and shoes the sizes came up far smaller than quoted and had to be returned. I returned the dresses by courier 2 days after I had received them and G of E confirmed receipt on 26 Nov and advised me I would receive a refund within… Read Full Review

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★★★★★

“Fab product and customer service”

Written on: 25/10/2012 by susieq30 (1 review written)

I called GofE at around 4pm yesterday needing some shoes the next day for a dress fitting. I didn't even really know which shoes I wanted but I was talked through a few pairs in the style I was after. They had my size in stock in most styles so I had plenty to choose from. My shoes arrived at 10am today in plenty of time for my fitting. The are just what I was after and fit perfectly. Would highly recommend this company for any of your wedding needs :-)… Read Full Review

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★★☆☆☆

“Terrible after sales service”

Written on: 26/09/2012 by onlymeonlyme (1 review written)

They had a great range and offered a good dyeing service. The lady that i initially spoke to before placing my order was very helpful. Sadly the shoes i ordered did not fit, so i returned them for a replacement. The money for the replacement shoes was taken immediately ( over 3 weeks ago)but still no sign of the shoes, when i phoned, i was told they would be here within 2 working days, 4 days later still no sign, i called and they said another 2 working days (heard that before), the shoes i… Read Full Review

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★★★★★

“What a Range!!!”

Written on: 27/08/2012 by THare (1 review written)

Visited Girls of Elegance showroom on 24th August 2012- not only were they helpful on the phone and put my mind at rest that they would be able to help me when i arrived at their showroom from start to finish anything we needed ie different sizes to try on the different size bridesmaids etc, see what looked best as in length etc it wasnt a problem - no moans no groans - they thought ahead before wed asked for a different size Jan was there to help us and was on it immediately, she made us feel… Read Full Review

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★★★★★

“Fantastic Customer Service! ”

Written on: 03/08/2012

Would definitely purchase from Girls of elegance again. Visited the website when I was looking for Wedding shoes, and the website is the best I had visited, after looking through many different ones. The shoes I wanted were quite specific, so it was great to see such a range, and with so much detail about heel height, colour, material, and with really clear pictures. It was also great to see so many shoes available in my size! as many other websites were sold out of 5 and 5 & 1/2 sizes in all… Read Full Review

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★★★★★

“Beautiful shoes, great quality & fast delivery!”

Written on: 22/06/2012 by Abbie11111 (1 review written)

Best shoes I've ever bought- and they were in the sale!… Read Full Review

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★★★★★

“Benjamin Adams "Astor" shoes - WOW!!”

Written on: 20/06/2012 by JoPowell (1 review written)

A huge thankyou to Girls of Elegance for making me your happiest ever customer! These shoes are breath-taking and even better for real than in your adverts and photographs. Unbelievably, they even catch the light and sparkle in the dark. The communication from Girls of Elegance (especially Sarah Harvey) has been exceptional with all queries answered in a highly professional manner. I have no hesitation in recommending your company, and to anyone considering such an extravagant purchase I say… Read Full Review

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