Girls of Elegance Reviews - www.girlsofelegance.co.uk

★★★★☆
4.3 / 5
87
82% of users recommend this
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  • Value For Money

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★☆☆☆☆

“Did not deliver my dresses in time and didn't really...”

Written on: 07/06/2014 by Newbride2014 (1 review written)

I ordered these dresses 4 months before my wedding based on a stated delivery time of 8 weeks which I thought was plenty of time, how wrong I was...., After 9 weeks I called girls of elegance for an update and was reassured that a delivery was due in and my dresses would be delivered on time. A further 2 weeks passed and I called again, I was told that the delivery would be in within a week, once again no dress delivery. I made a call a week later (feeling very concerned at this point) and was… Read Full Review

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★★★★★

“Beautiful size 9 shoes- thank you!”

Written on: 01/06/2014 by Rachel12345678 (1 review written)

Buying shoes is always a nightmare for me- I'm 6'2 tall with size 9-10 feet, and trying to find shoes which are elegant without making me too tall can be a frustrating and disheartening experience. So I really braced myself when it came to looking for my wedding shoes. This site was recommended by a friend and I ordered a pair of ivory satin kitten-heels, fully expecting that they wouldn't quite fit or would look disproportionately long, but they are perfect! Incredibly stylish and… Read Full Review

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★★★★★

“Fab dresses”

Written on: 26/05/2014 by sianieee29 (1 review written)

I would like to say a massive thank you to the girls at Girls of Elegance for providing me 4 beautiful bridesmaid dresses (Nancy style). We were let down by a stockist and so I contacted GOE direct instead. They were brilliant. They replied to my query ASAP and, after a few emails, my problem was sorted. We received the dresses within 5 days of the initial contact. Myself my bridesmaids and all the wedding party/guests loved the dresses - I would definitely recommend them :)… Read Full Review

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★★★★★

“Excellent”

Written on: 25/05/2014 by Keith490 (1 review written)

The only company I could find in the UK that could supply me with wedding flip flops. I'm glad I found them. The service was very polite, helpfull and professional. My flip flops arrived before the time stated, and they are perfect. We'll done Girls of Elegance… Read Full Review

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★★★★★

“Professional, polite and cheerful”

Written on: 23/05/2014 by Jorule (1 review written)

I found everyone I dealt with at Girls of Elegance to be cheerful, patient and professional. The products are gorgeous and of a high quality. My shoes were delivered quickly and were well-packaged and protected. I decided to have my shoes dyed, and the colour was a perfect match to the sample I sent. I would recommend this company to anyone who wants quality items and professional service… Read Full Review

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★☆☆☆☆

“Terrible service!!!!!!”

Written on: 21/05/2014 by Sharon161 (1 review written)

The experience with this company is the worst ever: waiting for shoes almost 2 months and waiting for a refund another 2 months now. Finance Department has forgot to process the refund via paypal and after countless phone calls and emails, I am still waiting for my refund!!!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/05/2014 by Mobride (1 review written)

I look every where for shoes and bag for my daughters wedding when someone said to look at the web for girls of elegance o my goodness what wonderful service this company gives I ordered shoes they sent them ASAP I also e mailed to ask about there dye services with a response within 24hrs then I though I need a bag e mailed them they said no problem they said choose a bag from there web page they would dye the shoes and bag the same time I choose express delivery and I had both shoes & bag back… Read Full Review

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★★★★★

“AMAZING!”

Written on: 11/05/2014 by 107McLeod (1 review written)

I ordered a pair of Bonnie shoes for my 11yr old daughter as she is going to be a bridesmaid. My daughter chose these as she is not a girlie girl and comfort is also very important to her (and me)! These ticked all of those boxes and still looked elegant with her bridesmaid dress. I did have a small issue regarding the insole in one of the shoes but the problem was rectified very quickly and efficiently. Would definately use again and will recommend to all of my family and friends… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 09/05/2014 by GreysonRussoItalian (1 review written)

I ordered a pair of shoes for my daughters prom however over a week later they still had not arrived. i contacted Girls of Elegance who could not have been more helpful. A replacement pair arrived the following day. The original pair also turned up at my local sorting office the postman had forgotten to leave a card when he tried to deliver them. The shoes are fantastic a perfect fit and excellent quality… Read Full Review

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★☆☆☆☆

“Failed to tell me my shoes were discontinued”

Written on: 04/05/2014 by Jakayla53 (1 review written)

I ordered a pair of shoes and a bag to wear at my daughter's wedding. The bag arrived and an email was sent to me stating that my order had been split, so I waited for the shoes. Seven weeks later I telephoned and was told the shoes were discontinued and they had clearly known this weeks before. No attempt had been made to contact me about this and no refund of my money was made into my account. I asked for a refund, but instead I was sent an email giving me details of my new registration… Read Full Review

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★★★★★

“Highly Reccomend Girls of Elegance”

Written on: 03/05/2014 by Erickson147 (1 review written)

I recently ordered a pair of white Asher touch up shoes for my wedding from Girls of Elegance and they arrived today, I love them. They are so pretty and look more lovely than the picture. I loved the variety of shoes on offer and the ease of the website. Before my purchase I felt happy with knowing about my shoes and I had no concern I wouldn't like them. I emailed GoE once during my order process to check up on an order and was informed I should have them by the end of the week - which I… Read Full Review

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★★★★★

“Excellent friendly and efficient service.”

Written on: 02/05/2014 by Sukilukes1 (1 review written)

I bought my Mother of the bride shoes online with Girls of Elegance. After trying them on at home, I returned them for dyeing. I received them yesterday and am thrilled that they are an exact match to my outfit and the swatch I sent with them. I highly recommend Girls of Elegance, nothing was too much trouble for them. They provide a very efficient and friendly service. I shall certainly use them again and recommend them to all my friends… Read Full Review

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★☆☆☆☆

“They forgot my refund!!!”

Written on: 26/04/2014 by Butterfly14 (1 review written)

I ordered some shoes for my wedding on this site but when they arrived they were too big. I contacted the store and they told me they could send me the size I needed, although it would cost me the postage for the return. The store contacted me once they had received the shoes and advised me that they no longer had my size. I requested a refund and was told it would take around three weeks for the money to appear in my account, I queried this length of time but was assured they would not… Read Full Review

Venus7788899's Response to Butterfly14's Review

Written on: 21/05/2014

I have been waiting for a refund almost 2 months now. If I would forgot about refund, I would never get my money back!!! I have been calling the company several times, providing them with all necessary information to make a refund. I HAVE NEVER BEEN so disappointed. It is the worst customer service ever.

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★★★★★

“Service was excellent”

Written on: 12/04/2014 by CaseyKeith206 (1 review written)

Ordered shoes and bag. Shoes were perfect which I was concerned about as it was us sizing. The bag unfortunately had to be replaced but they were so helpful and apologetic - don't think you could ask for better customer service. Very impressed and have no complaints whatsoever. Will definitely be using this company again… Read Full Review

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★★★★☆

“Fab service ”

Written on: 11/04/2014 by Nicolajenkins (1 review written)

I am very pleased with the service, reasurred me my stuff would be here intime. Answered every email sent. Beautiful headpiece. Definatley tell ppl about girlsbof elegance xxxx… Read Full Review

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★★★★★

“Excellent choice of shoes. ”

Written on: 03/04/2014 by Ellis57 (1 review written)

Very pleased with the service I received. Delivery was the next day and the shoes were an excellent quality. The website was easy to use and I like the fact that I just needed to tap in my shoe size to see that the shoes I viewed were ones that would fit me. The sandals I bought were lovely and looked even nicer than the picture! I would certainly recommend this website… Read Full Review

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★☆☆☆☆

“Ok until you need to return”

Written on: 05/03/2014 by PatriciaO'Rourke386 (1 review written)

Returns process is a nightmare! I purchased a pair of shoes which were dispatched really quickly but I returned them within a week as they were too small, marked and had someone else's hair in them. I sent via courier to get a Proof of Delivery. 14 days later my return still hadn't been acknowledged, so after emailing to chase I was advised bluntly to check their website for their returns policy. This states I should have my refund within 14 days of receipt! A whole 30 days later and I still do… Read Full Review

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★★★★★

“Excellent ”

Written on: 02/02/2014 by Jemsheppy (1 review written)

I bought my bridesmaid dresses from these ladies and they were Amazinly helpful! I even had a change of colour and they swapped them with no questions! Very helpful And very great value! Thank you very much xx… Read Full Review

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★★★★★

“the perfect bridal shoes!!”

Written on: 10/01/2014 by lshaw305 (1 review written)

I would highly recommend this web site they went above and beyond to help me! My bridal shoes are very important to me and the staff were so helpful to make sure I got exactly what I wanted and they were posted very quickly! Also my shoes were even more beautiful when they came! Fantastic website, will def be using it again!!… Read Full Review

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★★★★★

“COULD NOT BE HAPPIER!!”

Written on: 07/01/2014 by BeckyL (1 review written)

I am always dubious when ordering online, especially when it comes to something as hugely important as a WEDDING and bridesmaid dresses, but there was no need to worry. Girls of Elegance go that extra mile to make sure you are completely happy. I was undecided on what style and colour to choose and after a lengthy chat with a staff member (who didn't rush me, or mind me taking up their time!) I was sorted! Delivery was bang on time and the quality exceeded all my expectations! My bridesmaids… Read Full Review

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