eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★★★★★

“Very helpful & patient ”

Written on: 11/07/2014

I was having a bit of a nightmare with our original email hosts and they were very unhelpful in trying to resolve my issues. As our website was already with EUKHOST we decided to ask about emails. they gave us a great price a very helpful member of staff and limited down time for the emails. the emails were only down of an evening and over the weekend which was fantastic for us as our clients tend to contact us via email during the week and in the day so minimal if not no disruption what so… Read Full Review

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★★★★★

“Pearl (Billing Team) helped me like family...”

Written on: 11/07/2014 by Kempip101 (1 review written)

I picked up an amazing package and prepaid a year ago. My site grew and I outgrew the hosting. Pearl from billing identified the issue and helped me upgrade my account at very little cost and it increased my storage by 4x. It was all very quick and saved me a lot of trouble. Really couldn't be happier… Read Full Review

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★★★★★

“Great & Prompt Service”

Written on: 11/07/2014 by Vega287 (1 review written)

ShaneP & ArcherG are great assistance, all help-desk assistance are knowledgeable, smart and can resolve problems quickly. Great Service… Read Full Review

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★★★★☆

“execellent support”

Written on: 11/07/2014 by 394Torres (1 review written)

it nice to have support team who can quickly help to clear any issue at an easy. The support team is wonderful and tries to do their best within a short period of time...I am impressed. Keep the good work and your team … Read Full Review

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★★★★★

“Fantastic ”

Written on: 10/07/2014 by Asayed (1 review written)

I didn't use to write a reviews about any experience,, but this company,, (( eUKhost )) with their respect and their staff attitude who pushed me to leave this,, This company is very good when it comes to the customer service,,, they are very smart and always available to help and do their best,,, The chat service is the best chat support i have try ever,, Thank you very much eukhost team and keep it up Thanks Ahmed… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/07/2014 by redpenguin (1 review written)

Hi Guys When i choose EUKHost i wasn't sure how well they would do, but after several years i now know it was the best choice i could have made. Today i again had to use the online help, it was Vincents turn today, but saying that it doesn't matter who you get they are always polite and patient, happy to not only solve the problem in hand but happy to explain it and show me how to avoid the same things happening again. Like everyone i only use this service when something is going wrong, it has… Read Full Review

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★★★★★

“Chat Support is so great”

Written on: 10/07/2014

We use them constantly to help us and they are always very efficient. Perry K was our last support engineer and our issue was sorted in 10-15 minutes. You can't ask for better than that… Read Full Review

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★★★★★

“Great Support”

Written on: 10/07/2014 by 488Bishop (1 review written)

I had a chance to contact with Billing support, the advisor contacted me and answered my queries within in minute, very quick n accurate response, great people great service :)… Read Full Review

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★★★★★

“quickly response and instant effect”

Written on: 09/07/2014 by Meltonlf92 (1 review written)

I spoke with Aaron today, he upgraded me in no time and the efect was instant. I wish it was like that everywhere, I would have some much more time :-) quick, instant effect, reliable, always helpful. Thanks Arron… Read Full Review

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★★★★★

“Tyrannosaurus Rex”

Written on: 09/07/2014 by primarypixels (1 review written)

I host quite a few domains with eUK. Sure, they most not be the cheapest, but it is the most hassle free and as a developer, all my domains and Control Panel are in one place so I know where I am. I have had very few issues with the hosting, but when I have needed to talk to the support guys, they have always sorted issues in a timely manner. I have spoken to Rex (as well as others) and he is always all over any problem - quickly getting things into order. He also understands Wordpress issues… Read Full Review

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★★★★★

“Nice Billing Service !”

Written on: 09/07/2014 by Julien_A (1 review written)

I have had one issue on the update of my credit card with PayPal. I was unable to paid Eukhost in times as long as my credit card is not activated. I have contacted the live chat and got the pleasure to speak with the advisor. She was kind enough to understand my situation and has been able to answer all my questions and quickly ! Best Regards… Read Full Review

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★★★★★

“Always helpful, good service”

Written on: 09/07/2014 by davet1408 (4 reviews written)

This morning I had an issue with malware infected files on my account, I contacted EUKHost's livechat service, and within 5 minutes their advisor Vincent P had found the issues and repaired the files for me. I've been using Eukhost for several years now, and they just keep getting better. Highly recommended… Read Full Review

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★★★★★

“Very good support”

Written on: 09/07/2014 by juMcGee88 (1 review written)

I have always found this team to be very strong in their support… Read Full Review

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★★★★★

“SSH set up for shared hosting account”

Written on: 08/07/2014 by zeneca (1 review written)

As usual with EUKHOST a 0800 free phone short telephone call via option 2 and straight to talking with a tech quy - no waiting - who looked at my account as I described the problem and who immediately understood the reason for the SSH connection issue I described and who raised a ticket for me there and then with the problem resolved / ticket closed OK within 30 mins. Generally the I have found with EUKHOST that the tech quy who answers my call can resolve the issue / do what is being… Read Full Review

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★★★★☆

“Wonderful Live Chat”

Written on: 08/07/2014 by vmart.pk (1 review written)

As always the live chat support staff is excellent....Keep up the good work… Read Full Review

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★★★★★

“Perfect service on chat”

Written on: 08/07/2014 by Amaris13 (1 review written)

Just did a silly thing and deleted a load of images. I have them locally but hadn't done an AKEEBA backup on a new Joomla3 site I was developing. I started a chat and asked for help. 'Perry K' came on-line and looked at the backups and restored the appropriate folder from 15 hours ago. It saved my life or rather tens of hours of work (we have very slow broadband). It was the speed and the clarity which which he (she) approached the problem. Quick and efficient. What a wonderful service and for… Read Full Review

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★★★★☆

“Help with e-mail hacking and password blocking”

Written on: 07/07/2014 by Fletcher103 (1 review written)

I was really frightened when I started receiving thousands of failed messages and replies from unknown e-mail addresses. Especially as they were coming from my professional e-mail. I tried accessing my eukhost site and could not do so. I contacted the eukhost help by phone and got immediate and considerate help. I was talked through the process of accessing my c panel site, I was given a new password and shown how to reset my password. The only problem I had was that in the state I was in I… Read Full Review

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★★★★★

“Very good support ”

Written on: 07/07/2014 by JadielMorrow (1 review written)

Today I received very helpful and good support from your agent. Thank you for keeping me happy… Read Full Review

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★★★★☆

“good service”

Written on: 07/07/2014 by Holt324 (1 review written)

continuous, easy access and good service. no complaints… Read Full Review

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★★★★★

“Sevrvice and on-line pay.”

Written on: 07/07/2014 by DaisyZiegler (1 review written)

The sales team have always been marvelous. whenever I have asked anything, even beyond their duties,(like Google ranking) they have been answering all questions satisfactorily. The only issue I have had before, as non UK resident, it took some time to pay online, as some of the questions were not clear. For example the on-line payment was asking for a start and end date and non of my visa/master cards indicated a start date. If there was a remark to say it is optional then it is clear. There… Read Full Review

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