eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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★★★★★

“quickly response and instant effect”

Written on: 09/07/2014 by Meltonlf92 (1 review written)

I spoke with Aaron today, he upgraded me in no time and the efect was instant. I wish it was like that everywhere, I would have some much more time :-) quick, instant effect, reliable, always helpful. Thanks Arron… Read Full Review

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★★★★★

“Tyrannosaurus Rex”

Written on: 09/07/2014 by primarypixels (1 review written)

I host quite a few domains with eUK. Sure, they most not be the cheapest, but it is the most hassle free and as a developer, all my domains and Control Panel are in one place so I know where I am. I have had very few issues with the hosting, but when I have needed to talk to the support guys, they have always sorted issues in a timely manner. I have spoken to Rex (as well as others) and he is always all over any problem - quickly getting things into order. He also understands Wordpress issues… Read Full Review

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★★★★★

“Nice Billing Service !”

Written on: 09/07/2014 by Julien_A (1 review written)

I have had one issue on the update of my credit card with PayPal. I was unable to paid Eukhost in times as long as my credit card is not activated. I have contacted the live chat and got the pleasure to speak with the advisor. She was kind enough to understand my situation and has been able to answer all my questions and quickly ! Best Regards… Read Full Review

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★★★★★

“Always helpful, good service”

Written on: 09/07/2014 by davet1408 (4 reviews written)

This morning I had an issue with malware infected files on my account, I contacted EUKHost's livechat service, and within 5 minutes their advisor Vincent P had found the issues and repaired the files for me. I've been using Eukhost for several years now, and they just keep getting better. Highly recommended… Read Full Review

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★★★★★

“Very good support”

Written on: 09/07/2014 by juMcGee88 (1 review written)

I have always found this team to be very strong in their support… Read Full Review

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★★★★★

“SSH set up for shared hosting account”

Written on: 08/07/2014 by zeneca (1 review written)

As usual with EUKHOST a 0800 free phone short telephone call via option 2 and straight to talking with a tech quy - no waiting - who looked at my account as I described the problem and who immediately understood the reason for the SSH connection issue I described and who raised a ticket for me there and then with the problem resolved / ticket closed OK within 30 mins. Generally the I have found with EUKHOST that the tech quy who answers my call can resolve the issue / do what is being… Read Full Review

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★★★★☆

“Wonderful Live Chat”

Written on: 08/07/2014 by vmart.pk (1 review written)

As always the live chat support staff is excellent....Keep up the good work… Read Full Review

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★★★★★

“Perfect service on chat”

Written on: 08/07/2014 by Amaris13 (1 review written)

Just did a silly thing and deleted a load of images. I have them locally but hadn't done an AKEEBA backup on a new Joomla3 site I was developing. I started a chat and asked for help. 'Perry K' came on-line and looked at the backups and restored the appropriate folder from 15 hours ago. It saved my life or rather tens of hours of work (we have very slow broadband). It was the speed and the clarity which which he (she) approached the problem. Quick and efficient. What a wonderful service and for… Read Full Review

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★★★★☆

“Help with e-mail hacking and password blocking”

Written on: 07/07/2014 by Fletcher103 (1 review written)

I was really frightened when I started receiving thousands of failed messages and replies from unknown e-mail addresses. Especially as they were coming from my professional e-mail. I tried accessing my eukhost site and could not do so. I contacted the eukhost help by phone and got immediate and considerate help. I was talked through the process of accessing my c panel site, I was given a new password and shown how to reset my password. The only problem I had was that in the state I was in I… Read Full Review

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★★★★★

“Very good support ”

Written on: 07/07/2014 by JadielMorrow (1 review written)

Today I received very helpful and good support from your agent. Thank you for keeping me happy… Read Full Review

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★★★★☆

“good service”

Written on: 07/07/2014 by Holt324 (1 review written)

continuous, easy access and good service. no complaints… Read Full Review

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★★★★★

“Sevrvice and on-line pay.”

Written on: 07/07/2014 by DaisyZiegler (1 review written)

The sales team have always been marvelous. whenever I have asked anything, even beyond their duties,(like Google ranking) they have been answering all questions satisfactorily. The only issue I have had before, as non UK resident, it took some time to pay online, as some of the questions were not clear. For example the on-line payment was asking for a start and end date and non of my visa/master cards indicated a start date. If there was a remark to say it is optional then it is clear. There… Read Full Review

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★★★★☆

“best ”

Written on: 07/07/2014 by AliHudson (1 review written)

the service was good. they helped me on resolving my issue… Read Full Review

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★★★★☆

“Good, Quick Support”

Written on: 06/07/2014 by 349Rees (1 review written)

I've been using EUKHost for quite a number of years and the value for money is second to none. I've only had to use them for support on a couple of occasions - such as connection issues (due to my broadband supplier) and they have resolved the problems within a matter of hours. No negative issues with the company in the slightest… Read Full Review

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★★★★★

“Support with Website”

Written on: 05/07/2014 by bridlingtonhockey (1 review written)

Excellent support from the person in accessing my website. He showed great patience in helping me. As a beginner I appreciate all of the help that I was offered. Thank you again… Read Full Review

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★★★★★

“Vincent's fix for my Barracuda issue”

Written on: 05/07/2014 by peterbaker261 (1 review written)

I lost all email due to a stupid Barracuda block that was not my fault. Vincent P helped me find a fix and it's now all working, thanks… Read Full Review

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★★★★☆

“Quick polite response”

Written on: 05/07/2014 by Kiana345 (1 review written)

Dennis Braganza provided a quick and polite response to my request… Read Full Review

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★★★★★

“The Support I received from John was excellent”

Written on: 05/07/2014 by CyrusBarrett (1 review written)

I had coupe of issues which were critical and were stopping me from the tasks I need to work on. John helped a lot and was with me on support chat till all the issues were resolved. I am very happy and satisfied with his support. Many thanks… Read Full Review

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★★★★☆

“Excellent customer focus”

Written on: 04/07/2014 by Potentia (1 review written)

Rex and Sally were extremely pleasant, very efficient and proactive in resolving my query today. Rex's patience whilst I followed his instructions is commendable. Thank you… Read Full Review

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★★★★★

“The best web hosting provider”

Written on: 04/07/2014 by MckennaBruce22 (1 review written)

The best web hosting provider on the market. Technical support available 24/7 and they will respond within 10 seconds and will solve any issues. They will even setup your domain or migrate it free of charge! Ingars from Latvia… Read Full Review

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