eUKhost Ltd www.eukhost.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
  • Value For Money

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eUKhost Ltd www.eukhost.com
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★★★★★

“email problems sorted”

Written on: 18/07/2014 by Amiyaho389 (1 review written)

Enrique B helped me to access my email accounts, he was very quick to assess and solve the problem… Read Full Review

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★★★★★

“Great Service”

Written on: 18/07/2014 by GriffinSparks259 (1 review written)

eUKhost's live chat is great, I always get any issue fixed through it and know I can reply on it to give me instant help… Read Full Review

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★★★★★

“Good service”

Written on: 18/07/2014 by Tamia475 (1 review written)

Perry K - very good service… Read Full Review

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★★★★★

“Another quick and quality response”

Written on: 17/07/2014 by marmalade47 (1 review written)

One of the best things about this company is their support and I often use their chat to solve problems. Today Vincent P helped me resolve a performance issue with my VPS and went further by analysing and optimising the resources for better operation ongoing. I have been a customer with them for many years now and keep coming back for more services as I haven't found anyone else to compete in terms of products, services and knowledge… Read Full Review

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★★★★★

“Live chat help”

Written on: 17/07/2014 by KodyGlover23 (1 review written)

I had some questions to ask and as i'm not very clued up on tecky stuff thought it would be the usual not very good service but I was pleasantly surprised at how patient and helpful Ross was. I found him informative and answered the questions as I could easily understand him. many thanks UKHost Team and Well done!!… Read Full Review

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★★★★☆

“Reliable servers, Support isn't bad either”

Written on: 16/07/2014 by HiTowerUK (2 reviews written)

As a person who plays too much, I am impressed with the patience of the support staff. It might not always be an instant solution, but in general, we get there in the end. As for the hosting itself, I cant really fault it. We have had a couple of hiccups in the past, who doesn't but again, usually solved with relative ease. There are a couple of very good support staff on hand but there are a couple who have to think hard before resolving an issue. I don't want this to sound like its a common… Read Full Review

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★★★★★

“The best I know”

Written on: 16/07/2014 by gobbly2100 (1 review written)

I have been using EUKHost for many years now and their service is second to none. Anytime I have had an issue they have managed to resolve it promptly and professionally. I would recommend EUKHost to anyone looking for hosting especially in the UK. It is clear to see they are a growing company and offer huge support to their customers… Read Full Review

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★★★★★

“100% Service + 100% Satisfaction = eUKHost”

Written on: 15/07/2014 by CalibrePublishing (1 review written)

I have just had another exemplary experience of what Customer Service should be, whilst dealing with Kemp M from Billing. I had quite a complex requirement and Kemp took the time and trouble to make sure my request was fully understood, before taking me through the steps required to satisfy it, one at a time. At every stage it was ensured that I knew what was happening and the resolution was exactly as I wanted it to be. I have been a customer of eUKHost for over 8 years and, in all that time I… Read Full Review

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★★★★☆

“Great support”

Written on: 15/07/2014 by DavidStuartAllen (1 review written)

Good prices with very good support. I'd definitely recommend Euk… Read Full Review

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★★★★★

“Prompt Suppport”

Written on: 15/07/2014 by YuremWhitaker94 (1 review written)

I was unable to access the backend of one of my websites. I contacted the Linux Technical Support team via Live Chat. The agent was very polite and was able to solve the issue very quickly. I am very happy with the service as always… Read Full Review

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★★★★★

“Review of hosting setup, domain registration and support”

Written on: 15/07/2014 by 272Johnson (1 review written)

I've recently purchased a new domain and hosting package with eUKhost.com and I have to say the level of support has been fantastic. Since setting up the service I ran into a couple of issues (not eUKhost's fault) but getting these resolved was very easy due to the responsiveness of the eUKhost support teams. The first issue was down to the nameservers not propagating correctly after a switch in primary domains but after opening a support ticket this was resolved the same day. The next issue… Read Full Review

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★★★★★

“Domain Hosting”

Written on: 14/07/2014 by AnnaliseSpence322 (1 review written)

The trouble shooting was excellent, the support team quickly pinpointed the problem by asking simple and straight forward questions, the chat were so interactive and fast that even though i had a big problem the issue was handled with such professionalism and given the attention it deserved… Read Full Review

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★★★★★

“Top class service”

Written on: 14/07/2014 by Chavezje327 (1 review written)

Thank you Scott U for sorting out my server issues and getting all my clients sites back online - you are a legend and I thank you greatly… Read Full Review

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★★★★★

“Fast and effecient ”

Written on: 14/07/2014 by LukasDelport (1 review written)

Contact billing and spoke to Pearl to resolve a duplicate invoicing issues. All sorted in 5 minutes. Pearl was really friendly and helpful. Always a pleasure to speak to support. Thank you… Read Full Review

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★★★★★

“Kick arse hosting ”

Written on: 14/07/2014 by Duncan6976 (1 review written)

Having gone for all the cheap as chips hosts, Eukhost looked more expensive. The 24/7 support on chat was what sealed it for me, having used hosts based in the USA the delay was nearly a day to get a reply on support ticket sometimes. I had an issue with a website on christmas day 2 am in the morning support were online and had the issue resolved in under 30 mins. I have now been with eukhost for over 7 years, started out on basic shared hosting. Now running 2 dedicated servers and several… Read Full Review

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★★★★★

“thanks”

Written on: 13/07/2014 by Boston399 (1 review written)

thanks for your service… Read Full Review

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★★★★★

“Fast response from customer service”

Written on: 12/07/2014

I got a new smartphone and stopped checking my emails on my laptop - only a selected few were coming through so I didn't receive any reminders for domain renewal and I missed it by a couple of weeks. Aaron from EUKHOST was able to revive my account and get me back online almost immediately which is brilliant!… Read Full Review

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★★★★★

“seo url rewrite help”

Written on: 12/07/2014 by andeeknits (1 review written)

Was having trouble getting the seo url rewrite function to work in opencart. Perry K was extremely helpful and got this sorted for me very quickly and then even adjusted some code to remove the categories from the url so that just the product name remained which I wanted as the urls were far too long! Very pleased as my technical knowledge is rather limited and this saved me hours of trawling the net looking for help!… Read Full Review

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★★★★★

“"always there"”

Written on: 12/07/2014 by jfO'Keefe489 (1 review written)

A great service - always there on livechat to sort connection / server probs thanks :) JPEG… Read Full Review

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★★★★★

“How Do You Improve On Perfection?”

Written on: 11/07/2014 by Heypressto (2 reviews written)

I have just finished being very ably assisted by an advisor who kindly and patiently helped me with each issue I was facing. Each time I came across an obstacle he found a way around it. Such professionalism is truly remarkable. This is customer service as it should be everywhere… Read Full Review

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