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Written on: 13/04/2011
Terrible service. Complete inability of Indian online 'chat now' service to resolve problems. Had continual problems trying to connect to FTP and also website downtime. Given up and moved elsewhere. Also, it is clear from the style of English in the 'five star' reviews that they have been written by non-native English speakers. Could these be the fake English-named individuals that work in support for EUKHost? I'll leave that for you to decide. If so, perhaps thay should focus more on customer… Read Full Review
Written on: 12/04/2011
We are a small charity and have been with EUKHost for 2 years. We woke up two days ago with our website suspended for apparently "loading" the server. They refuse to help us find the cause, (we use Joomla) and when we asked whether they could work with us to try and find it the response simply was "if you overload the server again we will ban you from our servers" - Absolutely no desire to work with us find the issue. I asked them to simply monitor the load for a few minutes whilst we… Read Full Review
Written on: 05/04/2011
Love the freephone support number, and the very nice man on the other end of the phone was very helpful in guiding me though everything.
I won't panic so much next time I mess things up.
Thank you!… Read Full Review
Written on: 22/02/2011
They are just not in the knowhow. I have hosted sites with them for several years, and whilst the server is up everything is OK. Soon as you get a problem you are bounced from pillar to post, never get a straight answer and the staff (how pretend to be English and use fake English names but are offshore) seem to think its fine to take your site offline when you most need it in the middle of the day. I would rather pay 10 times more for a decent host than risk my business with… Read Full Review
Written on: 22/02/2011
Easy to use, we have no problems with the service provided by eukhost it is very efficient… Read Full Review
Written on: 16/02/2011
I haven't browsed much for other hosting companies, but I've been with EukHost for few years now and I'm very pleased with everything - quick response, great staff. I'm not giving it 5 rating because I believe things can always be better, so that is that. Overall : I HIGHLY RECOMMEND EUKHOST !!… Read Full Review
Written on: 09/02/2011
I rarely write reviews, but I have to say that eUKhost have provided an excellent service for our company. If I have a problem with our dedicated server they are always quick to respond and have, particularly when our server suffered a hard drive failure recently, always worked hard to fix whatever issues have arisen and get us back on track. I am very appreciative of their staff and service and would heartily recommend them to anyone thinking of a managed dedicated server solution!
Charis @… Read Full Review
Written on: 09/02/2011
I'm very grateful to the support team for sorting out a recent problem. There's always lots of help available if a problem arises and if you don't have a great deal of specialty yourself then its very good to know the support team is there if you need them. Thanks again.
Morag… Read Full Review
Written on: 08/02/2011
Just wanted to say that EUKhost service is amazing. I was working with other companies before, but never received such a service. Each time I had a problem - they answered my calls with a perfect solution… Read Full Review
Written on: 06/02/2011
I have been using EUK Host for the last 4 years. There customer service is 1st class, there technical support is outstanding and they are truely available 24/7 365 which is essential when running 2 dedicated servers.
I have never found a hosting company that offers as good support when you need it while being very well priced… Read Full Review
Written on: 06/02/2011
Excellent service with friendly opperators. Had to downgrade because of economy and they migrated to new package without a hitch.
Will buy dedicated from them again as soon as economy picks up again… Read Full Review
Written on: 19/01/2011
I have had a dedicated server with EUKHost for about 4 months now. There service has been absolutely brilliant. I have been dealing with a gentleman called Roger who has provided excellent communication and has always had my best interest in mind. Their support line is fantastic and the whole team have made my job much easier.
… Read Full Review
Written on: 18/01/2011
I HAVE BEEN WITH EUK HOST NOW FOR THE PAST 12 MONTHS, I HAVE HAD A GREAT SERVICE FROM THE COMPANY AND THEY HAVE BEEN ABLE TO SORT EACH AND EVERY ISSUE VERY QUICKLY FRIENDLY AND PROMPT ALWAYS ADVISING BEST METHODS WITH CALL BACK SERVICE. I WOULD LIKE TO MENTION I HAVE BEED TREATED WITH EXTRA SPECIAL CARE AND ATTENTION FOR A ONE BRUCE JONES, HE KNOWS MY ACCOUNTS EXTREMLEY WELL AND ALTHOUGH THERE IS VARIOUS WEBISTES AND DOMAINS HE ALWAYS EXCELS MAKING SURE I GET THE SOLUTION NEED TO MOVE FORWARD… Read Full Review
Written on: 05/01/2011
I have been with this EUK Host a couple of years as I required a Windows Host and at the time Hostgator did not offer this. If I could mark them 0 stars for overall rating and valve for money I would! Here are the reasons why:
1. Slow server response. The pages used to time out! I asked them to fix this numerous times and it would help for about 2 weeks and then I would need to contact them again for the same issue. This does not look professional when you are trying to offer a good service to… Read Full Review
Written on: 30/12/2010 by green55 (6 reviews written)
We have just moved our site www.russian-services.com and its Russian TV services online shop to this host and this is just initial feedback which I hope to update in due course. Our site is based on a complex commercial CMS called Bitrix in its Enterprise version so it is a really very demanding site manager system. For this reason, its performance was rather weak on a number of UK's shared hosts that we have tried so far including the best ones according to this site's reviews.
We should… Read Full Review
Written on: 17/12/2010 by Steven Teers (1 review written)
After purchasing www.petrolheadz.org.uk I have found EUkhost.com from a customer service perspective to be more than excellent, through 1 or 2 mistakes of my own I was called back on my phone promptly and all correspondence between departments were also emailed to me too. I couldnt ask for a better service ( Just need to build the site now so if anyone can help that would be great lol )… Read Full Review
Written on: 13/11/2010 by Raffiliate (1 review written)
My clients are happy, I am happy :)
I have several clients and since I have partner with eUKhost. Some of my premium clients are very happy with the dedicated and semi dedicated plans. Moreover, my client retention rate has gone considerably high and every client hosting with eUKhost has given me positive feed back until now.
Thanks guys the support team has been excellent, keep it up. All and all extremely trust worthy service with very affordable cost. For more info 15% discount code on… Read Full Review
Written on: 31/08/2010 by webgeeze (2 reviews written)
OK, I read mixed reviews here and it's not clear whether the reviewers have dedicated servers or shared hosting accounts, so my review is based on a web design firm with multiple dedicated servers.
I have three centos servers and 1 freebsd and have been with eukhost for nearly two years now and for the first 14 months, i could not sing their praises high enough. The support was (and still is) very good and unlike many hosts, you can connect to their live chat at any point of the day and… Read Full Review
Written on: 29/06/2008 by wkeith01 (1 review written)
Our website and e-mail seems to be down more than up 10 months ago it was very good, but has now got very bad over the last month. We are going to change to a different hosting company and cut the contract short… Read Full Review
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